Best Solar Panels in United States

My wife and I recently selected AZ Sun Services to install solar panels on our house. We also needed a new asphalt roof and an upgraded solar-ready 200 amp main electrical panel.

We had received quotes from 3 competing solar companies and 3 roofers. AZ Sun Services was able to meet all of our needs at a very affordable price. Their service is impeccable as well. AZ Sun Services is a small family owned business that has been in solar since 2012 (prior to that they were - and still are - an electrical service contractor). Their solar installers are NABCEP certified. AZ Sun Services uses the latest technology power inverters from SolarEdge, which includes online, real-time panel monitoring.

Best of all, 100% of the work - including a new roof, new electrical main, permitting, solar installation, and final APS meter installation - was completed in 4 weeks! An added bonus is a free aerial photo of the installed system via a drone mounted camera.

After sale service has also been excellent. John, Jason, Charlie, Joe, Mark and Terry treated us very well.

Sunny Engery uses top quality solar hardware -- no Chinese panels or electronics. Their installers and sub-contractors are great. Their warranties are top-notch.

Why only 3 stars?

Many small to medium-sized companies struggle with communications. They're sold technology solutions that can be useful and efficient, but are never a complete substitute for human interaction.  The initial contact and design of our solar system was handled very professionally.  When his role was finished, we had no idea who to contact for anything else.

We had unplanned issues arise requiring back and forth communication. It was painful and frustrating. We were handed-off to this or that person without finding any one individual  with responsibility or complete knowledgeable of our project. We were scribbling names of folks and their function trying to figure out who to talk to, and what was happening. One time, I was transferred to someone who left early for the day. Nothing wrong with that, except my questions about what was happening next, and when, died right there. I had to resort to broadcasting emails to every address I had to get a response. I had Sunny Energy folks get frustrated with me, as I tried to find out the latest schedule of events -- to work into our schedule. Sunny Energy seems to forget customers have schedules too.

Overall, communication was not good. Text messaging is fine for direct communication of simple things. There's no guarantee the recipient actually gets the texts. I missed a few while traveling. Calling is a better way to communicate complex issues in a timely manner.  Sometimes I'd  get a text message saying someone was showing-up to do something -- it wasn't always clear exactly what -- the day before arrival! Sometimes people showed-up without advance notice.  We then received an email requesting final payment before the system was up and running, making us wonder if the right hand knows what the left hand is doing. Our system still isn't up and running, so that final payment will have to wait...

The fix is so easy.  Sunny Energy, PLEASE assign a single point of contact for every project, start-to-finsh. That person communicates everything personally, in a timely manner. Someone who becomes familiar. That's how well-managed service companies execute large projects.  Is it too much to ask for projects costing $20-60K?  I think not...

What can I say, these guys are honest, hardworking, and friendly. My experience has been nothing but great.

They recently helped a friend of mine with a roof repair as well. He's super happy.

With global temperatures raising and APS raising rates and becoming more political, etc. going solar seems like a no brainer.  I got a lot of quotes and interacted with a lot of people from a lot of different companies. I knew more about solar than some of them, which is sad. After sifting through about a dozen options went with Aneva, glad I did.

Great combination of value and quality. All the folks we dealt with were polite, hard-working, and took pride in their work. Install was clean and looks good. The head guy, Anthony, is one of the nicest persons I have ever met and does excellent work.  If something isn't perfect he will make it perfect.

These are local guys, very knowledgeable about all aspects of solar. No middle man, no extra overhead, no high pressure sales tactics. Just good work done for a fair price. If you can afford to buy your system you should go with Aneva.

Ryan came out, quickly gave me an estimate, and had me scheduled same day. Had a little miscommunication on the job, but Ryan had it fully worked out by the end and stuck by his word.

Had new Solatubes installed by Arizona Home Daylight yesterday.  Have had a Solatube for many years and love it.  The installation was difficult because this is an old home with electrical and plumbing tangles in the attic space.  Dustin was amazing and figured out exactly what he could and could not do prior to making any cuts in the roof.  One install involved some confusing electrical connections for the light kit  and he called in a reinforcement and they finally figured it out.  My new Solatubes are amazing and the service from Arizona Home Daylight was stellar.  On time, considerate, neat, competent.  You don't find service like this very often..

If you want to know what customer service should be like, call John, he gets it!  After talking with several solar shops at the local home show and checking reviews on line, I stumbled across Black Platinum on a small solar review site that showed they had the top reviews although they were one of the smallest guys on the list.  Did my homework and researched several companies in this space.  Checked reviews on Yelp, the BBB, Registrar of Contractors and their websites to check for complaints, feedback and professionalism. Narrowed my list down and started making phone calls.  John (owner) answered the phone and answered all my questions with patience.  He was extremely personable and likes to throw in a little humor when you speak with him.  Told him my predicament since I just moved into the house and didn't have any usage details.  He provided me his professional recommendations and was extremely knowledge about the entire process from application to final inspection.  He didn't try to upsell me on anything and didn't bad mouth the other guys. I've been working with him and his wife directly through the process, which they make EXTREMELY easy.  They communicate exceptionally well for a small operation and I never felt I was out-of-the-loop on what was happening.  I even get emails from John at 9p at night and 4a in the morning, letting me know what's happening.  They even got my panels installed way ahead of schedule.  I didn't even meet John until they showed up at my house to start the install.  The crew did a phenomenal job with all the work, cleaned things up nicely, professional installation that was clean.  In the end, I got a much bigger system with the latest technology at a cheaper price then some of the other guys.  I wish every business was this good!

Had 21 panels put on our roof a year ago.  Out of pocket costs = $15k.
Saved $1600 over the previous year APS bill, and we didn't own electric cars in 2013 (But bought 2 in 2014, as there was so much excess production during the day that we now don't have to pay for fuel for our daily driving).  The system will pay for itself in about 9 years (assuming power rates don't go up ((HA!)), and not even counting the fuel savings), and it will continue to produce power for more than 20 years.  Plus, because the solar panels are raised off the roof, the attic doesn't get nearly as hot, making the indoor temps much cooler in the summer.

I don't know what a ton of carbon dioxide looks like, but I know EXACTLY what $1600 looks like (and what I can do with the savings every year).

My father's solar panels were damaged by golf balls.  Only two panels needed to be replaced and his system is 10+ years old.  Darren was able to find compatible panels and they were installed the following week. (The panels were still functioning, so there was no urgency).
Mr. Sunshine was the only company to return my calls and went above and beyond the typical level of effort made by most companies today.  By doing so, my father didn't have to replace the entire system.
Their prices are reasonable and customer service is great.  Highly recommend!

Just had General Solar out to redo my pool solar. My old system was at the end of its useful life and was getting to be a headache to maintain.

Kent and Steve were very patient with me explaining the benefits of their product and what I could expect performance wise from a solar heater for my pool.

They showed up on time and worked diligently to get everything hooked up.

Could not be happier! Highly recommend

I moved in to SUn city after getting a divorce as a senior and wanted to put solar on the roof. I met Cary after speaking to several salesman and decided that Cary had the best price for me. The work was done. A year ago I contacted Cary and got some extra work done installing a mini split that helped even more. I would recommend galaxy solar to anybody because of the professionalism and care.

Harmon Solar performed an excellent installation at our residence.  I highly recommend their services.

5 months in to a horrible experience so far. We spent almost $90,000 on having 70 panels installed that haven't worked right from the beginning. They completely ignored our concerns for the first 2 months and another 3 months later it still hasn't been fixed. The last 3 months the panels hardly produced at all. While waiting for them to address the issue we are paying for the panels, on top of our power bill, on top of the fees from SRP for being 'connected' to Solar. They don't monitor your panels unlike most companies and despite asking over a dozen times, still haven't given us the ability to monitor them. They ignore calls and emails. They keep saying they are working on it but only came out twice to look at the system. They told me forwarding me their emails to the company that manufactured the inverters wasn't an issue so I could see what is going on. And yet I haven't gotten a single forwarded email. I haven't gotten anything from them other then that they are working on it and I should be patient. Our attic was left unsealed when they did the install and is still unsealed. The last time they came out they left the power box open with the insert hanging off the switches. This was 2 days ago and not even an apology for putting my grandkids at risk, much less an update on any of my concerns with the system that isn't working, the thousands of dollars we are out while waiting, or log in info to monitor the panels. Horrible business practices all around!

As a real estate agent, it's so difficult to find competent contractors that will go above and beyond, guarantee their work and just make doing business easy.  I could not have better things to say about Matt's professionalism and communication.  THANK YOU!!

Made an appointment with Benjamin for Aug. 1, 2017.  Was told I would get a reminder call the day before, which never happened.  I was here waiting on the 1st but nobody showed up.

I called to reschedule, explaining my problem.  I got an apology and was told that someone from sales would call me ASAP.  Waited a couple of weeks.  Nobody called.

I called again, and re-explained the situation and again was apologized to.  Was told that they are in meetings but someone will call me back.

It is now the 21st, and nobody has called me.  I don't think they want new customers.

I am concerned that if I did schedule with them, their customer service would SUCK.  

Disappointed.

Had my solar panels turned on in April. Noticed right away that the power produced wasn't making its way to to the grid somehow and the panels were not performing as was to be expected. I contacted customer service and my sales rep, nothing was done. I've been calling into customer service now at least twice a month asking them to have a tech come out to look at them. For the first month I got the run around of "there's no notes in the system, we will write it down and someone will be in contact within 48 hours. No one EVER contacted me, any time I called in. I always waited at least a week before I called back in, most of the time for the same thing to happen. This went on for all of May and June. Then in July, they told me "your solaredge monitoring was looked at and is producing." Yet no one can tell me why my solaredge monitoring says the system is producing a number much higher than nv energy is actually receiving. No tech was sent to see what is going on. No one will even try to help me understand the problem here.  And no one even contacted me to let me know they looked at it at all, after 3 months of me calling in.

Now I just received my July bill. It is exactly $12 less than my bill last year. TWELVE DOLLARS! It costs me more to have solar than to not have it at all. I'm extremely dissatisfied with my product, customer service and the entire experience. I would absolutely NOT recommend this company.

I know it's easy to write a review when things are not going well.  So - I'm doing the opposite.  We have nothing but good things to say about SolarCity/Tesla.  We did a lot of research and talked to a number of firms, beginning in February of last year.  We chose SolarCity in May, and began the process which I expected would take 5-6 months (which is exactly what it did).  Our system went live in November 2017.  Our 4200 sq ft house has not produced an APS bill higher than $30 to date.

They are a big company, that's true, so do you have to be diligent in your questions and follow up, yes.  There were a few times when I had to wait a day or two for an answer, which is the only reason I am not giving 5 stars.  But I am in the service industry myself, so I set a high bar for customer service.

Overall, we would make the exact same choice:  buy not lease, and use SolarCity for our solar.

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