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SolarFix treated me like family....

When an error message and a red light appeared on the inverter screen of my 12 year old solar system indicating the inverter was not working, I called the manufacturer to see what to do. They suggested changing a couple of printed circuit boards in the inverter which was easy but did not solve the problem. After further analysis by them over the phone they told me the inverter's  mother board was "fried" and that I needed a complete new unit..... about $5000, but they were "out of stock" with a six month backlog for a replacement.  That's when I called the original system installer (who happens to be the largest solar installer in AZ)  to see how soon they could replace it with another brand.  They told me they were so slammed with requests for complete solar systems that it would be about 9 months before they could get to a repair like mine! So upset was I that I had an expensive 12,000 watt solar system on my roof that I couldn't use, I called the two other largest installers. Never heard back from one of them and the other one was supposed to send me a quote for an inspection and never even did that!  It seemed to me that the big companies were more interested in selling a complete new system than repairing an existing one.  After a lot of research, I found five smaller companies who are certified for solar work. I called them all and heard back from two. One came out and gave me an extremely high quote. Another had a somewhat lower quote, but still in the $6000 range. I never heard back from the other three.  Fortunately,  one of the managers at my original installer felt badly about the 9 month wait  and directed me to SolarFix LLC in Surprise, AZ. From the moment I spoke with Laura in the service department and Mike Craig, one of the owners of the company, I knew I was in good hands. Mike came out to inspect and test the system at no charge. He and his partner, Cameron, asked why I wasn't re-furbishing my faulty inverter. I told them I had spoken to the manufacturer several times and they never suggested that nor did I think it was possible. It was then that they  called and spoke with the inverter manufacturer from my home and told me after the call   that their electrician, Miguel, would  remove the inverter and that I should  contact the manufacturer and make arrangements  to ship it back and  get it refurbished. The bottom line was that I shipped it back the next day, had it repaired and returned in a little over two weeks. Miguel and Cameron came out to reinstall it and start it up the next week.  The readings I have seen on it tell me it is producing energy like it was new. I recognize that I don't have a 10-year warranty that a new inverter comes with, but when I learned from the manufacturer that when one of their inverters under warranty goes bad, they often ship the homeowner a refurbished one, I felt that I was likely to get many years of good life from the refurbished inverter at one-third the cost with a replacement time that was almost immediate compared with waiting months for someone to generate a quote and install a new one. The work by SolarFix was quick, efficient and they treated me like family by directing me to a much less expensive solution. These days, it's almost impossible to find a company that acts and responds like SolarFix did for me.

Tony came to our house for a consultation, mind you, we just had some questions about an improper installation and were looking for some answers. He didn't have to do this but he did it anyway.
He is extremely  knowledgeable, extremely friendly and you can tell his sincerity is real. He wasn't trying to SELL me. He was trying to EDUCATE me and gave me the information we were looking for.
If solar is what you are looking for, I would recommend Brilliant Solar Solutions above any others. You'll get what you need and I believe you'll avoid any problems you may have from other Solar companies.

Nick and Cherelyn, Peoria

We had AES install rooftop solar 5 years ago and was completely satisfied with the design and installation. When we had a minor problem with a new style inverter used on our array, AES sent out an electrical engineer to solve the issue. It's worked perfectly since. Our monthly electric bills have averaged $16 per month since installation!! Thanks guys for a job well done.

If you're thinking about going Solar + Energy Storage, these are your guys! They are nothing short of a reputable, professional, 1st class organization.

I have friends that have worked with them in CA and they are extremely happy post install. Their customer service is great all the way through.

I'm excited to to get my project going in AZ with them!

We decided to go with N-ergy Solutions because the sales rep, Summer, was so helpful and friendly. The process did take some time but we were told it would so it was expected. Everyone showed up when they said they'd be here and everything was completed sooner than expected. There was one panel that wasn't operating correctly but Nate came out to troubleshoot and had us up and running that same day. Very nice people from start to finish! Definitely recommend.

We came into contact with Streamline a year ago, immediately after moving into our home in Az.  We were very interested in Solar and it didn't take long to convince us this was the company for us.  
The entire process went smoothly.  Our awesome sales rep, Eli, helped us choose the package that would be right for us.  The installation team was really great as well.  They are quick and efficient.  And so far we are extremely pleased with the coverage we're receiving.  
If you are considering solar I highly recommend this company!!!

Great solar company, very responsive friendly staff. We've had our solar for one year and would recommend it to everyone (well if you want to save money).

Avoid this company.  Nothing but problems.  I would prefer to have my whole solar system removed rather than deal with the constant problems.

Pathetic. Simply pathetic probably the worst of the worst of the worst
I, paying for solar I was supposed to have 2 plus months ago
Doesn't, pass inspection, "We will be there Tuesday".  "Sorry, truck broke down",doesn't work? Be there in a cuuple weeks. Showed up:  ( { I shot you not) ". Yep, not working. I can fix it but didn't bring tools or parts. Be back Monday"
Nope
Called, supposed to be there Tuesday
Nope

I talked to Shane on the phone and he got me set up with an appointment within 5 mins! Next thing you know they were at my house. This company has been helping save money and time, and i value both of those things!

Be fore warned. I used this company a year a ago. I would NOT recommend because of an on going issue.  I've had to write complaints to the ROC, BBB, and the attorney general. Issue is still not resolved. Had great service in the beginning but soon as an issue becomes apparent they would shift the blame without any proof the blame involves another party. Be real careful with these guys.

If I could give no stars, I would. The solar hot water system for the pool has not worked an entire year since we've had it. They claimed it was because we had the light color panels, then replaced them with black. Now the panels are leaking. The earliest appointment is the middle of next month,  they want $75 to come out, $150/hr for labor, plus parts - and they want a credit card NOW or they won't make the appointment?!? I'm not giving you credit card info a month before you get here! Stupid.

Research well. We love our solar. That being said, we also bought a house fan and two garage fans. When the install of the fan was done somehow the tech had a 2x4 fall through our closet sealing not just one hole two. Pur solar sent a guy out to patch the holes and then today a painter. Did I mention this happened in August. We had to clean up all the installation amounting to 50 lb trash bag full. Had to throw out clothes away that just would not come clean. We asked for a discount and they gave us $100 off of all we paid them. I asked if they could give us $200-$500 discount and was denied.

Do not get Sunrun!  They are the worst!  They do not say what they say they are going to do!  Especially when you need a new roof that they prob caused!  I only had to replace half my roof go figure it was the side the solar was on!  V

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