Best Plumbing Services in United States

I haven't had to call a plumber this much (or ever) until we moved into an older house last year, but I'm thankful I came across 5J Plumbing.

Cameron & his helping hand thankfully worked me in before the weekend hit. I received a call when they were en route, which was much appreciated. They were courteous and quick to solve my problem. No complaints or questions asked when it came time to pay for their time & exceptional service. Im more than happy to shop local, and support family run businesses!

Highly* recommend them for your plumbing needs!

Excellent service from a true professional.

Mark Cruz of 'State of Matter' plumbing and backflow services repaired and replaced our old water heater. How old? Well, the manufacturing date on the heater was from ~20 years ago, THAT's how old.

State of Matter had to retool the space to fit the new heater, installed it quickly, and even vacuumed the area where they worked to get rid of the dust and dirt dragged in. That's professionalism that is rare these days.

Highly recommended you call SoM and make an appointment if you need service, even on the off days and hours.

Fast, reliable, honest. We use him for all of our rental houses.

This Company is excellent. My inquires and service went smoothly from beginning to end. Serviceman Dominic L. was excellent. He assessed what I wanted done, and advised me on what needed to be done. He was very professional, knowledgeable, polite and patient. Dominic answered all of questions, and even discovered another issue if left unnoticed could have cost me more money.  I can't say enough about this Company. Dominic was very efficient, and kept me informed all along the way.  The Company is excellent and very responsive to phone calls. I would highly recommend this Company to anyone!  Dominic is simply great!!

Top notch service. Easy scheduling, punctual arrival. Effective, friendly service. Reasonable pricing. Total pros.

I left a review on Google but I just wanted to make sure that I expressed my gratitude...I left a five star. Thank you Joseph. Great work and price.

Our dishwasher cratered and flooding kitchen , hardwood floors , so I called beyer Boys.  Please note we had been using them for over 20 years and were satisified.  The are not cheap though.  To make a long story short I needed emergency repair as big area was flooded and water was leaking under the hardwood floor.  Got water shutoff and called them.  So the response is we are short staffed and will be two days to get there.  This for a supposed 24 / 7 company as advertised.  But if i was to pay for a premium plan they could get to the house by 5pm.  I reminded the dispatcher we were long term clients over many years and she said this was the policy of the owners.  So I told her this was a scam and they were fired and had lost multi year client.  DO NOT under any circumstance use this disreputable company ever.

Despite running the recirculating pump on my outdoor mounted Tankless Water Heater, I had some partially exposed bypass valves freeze up. In my attempt to get water flowing again, I used a propane torch (cooler than MAP Gas, less likely to cause secondary damage) to warm the valves & try actuating, to free up blockages. Ended up breaking off valve handles.

At 7:45 AM on Friday, I called Shafer Services. (They had taken over the operations of Steve's Plumbing, who was best plumber in town, before retiring). Regardless, I advised them of specific situation and that the repair would require 2, possibly 3 each 3/4 90 degree-actuating PEX ball valves. I also requested an afternoon appointment, so that the temperatures could rise up. I was assigned an appointment between 1:00-3:00 PM.. Also, since I wasn't a member of the Shafer Family Plan there would be an additional $50 charge. (Whatever, I just wanted my hot water back on)

At 3:15 PM I called to check the status, and was informed that the plumber was running late on his prior appointment, but would be at my home in about an hour. He finally arrived around 4:45, as temperatures were beginning to fall, again. He took a quick look and saw some frozen sections of PEX. Stating that he had just used up two tanks of MAP gas thawing out pipes in a similar situation at his last job, he suggested it would be best if he came back the following day and performed the work when the temperatures were forecast to be warmer. Looking at the hourly forecast, I advised that he wait until after noon. He agreed and said he would see me the next day.

At 1:00 PM, the next day (Saturday) I called Shafer, to check on the status of my follow-up appointment. I was advised that I wasn't on their schedule for the day. When I inquired why, I was told that they needed parts, and that the Supply House was closed on Saturday. (Despite the fact that I had advised them of the exact parts needed at 7:45 AM Friday, and that Fergeson's Plumbing Supply is open until Noon on Saturday). They advised me that they couldn't get back to my house, before Tuesday.

Regardless, I advised them that I had figured out a way to work around a sediment filter, that I no longer needed. This would eliminate the need for any replacement valves and simply required a new 3/4 PEX Line from the Water Heater to the house return inlet. Supplies that any plumbing vehicle should have on hand, at all times. I was told, that, given this new situation, they should be able to get their next free plumber over to my house. (Probably between 3:00 & 4:00).

At 3:30 I decided to check the status, and received a voicemail message, that they were closed. No one ever showed up.  

Out of frustration, with most of the PEX already thawed, I grabbed my propane torch and some pliers (to grab onto what was left of my valve handles) Thawed out the ice in the valves, and was able to bypass all of the damaged sections of my equipment. (Subsequent to the initial visit from Shafer, a$250 Scale Cutter housing ruptured from ice expansion). It has now been a week since my initial call to Shafer, and they have NEVER called to follow up. If they dare send me any invoice, I plan on telling them where they can shove it!

I've already ordered a replacement Scale-cutter system for my Rinnai unit. I'm not sure what plumber I'll be using to install and clean up the PEX Tubing, but it most certainly will not be Shafer.

The other reviews are accurate. They came with the intention of denying my claim and then immediately tried to up-sell me.

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