Best Plumbing Services in United States

After my warranty company sent out a terrible company (A Snap) to diagnose my water heater and refused the job, they contacted San Antonio Plumbing.  From my first call they were kind, helpful and the lady taking my call got me worked into the schedule two days early. Joseph worked with my warranty company and got the perfect replacement for it (it was a 65 gallon wh that isn't made anymore) and minimized my out of pocket costs and convinced them to purchase locally. Armando Olivares the technician was prompt, courteous and changed out everything, adjusted the new expansion tank and explained everything. He cleaned up everything and was done in record time. He did this in a garage on a record day of heat of 103 degrees!  Cannot recommend this company too highly!

Our water heater went out and we needed a replacement fast. Gabe was the first to reach out and offered to replace our unit the same day. His quote was very affordable compared with others that we received. His work is high quality and he made adjustments so if there is a need in the future repairs will be easier to perform. I highly recommend Gabe, and we now have a new plumber!

Ricardo came out to look at our air condition to give us a diagnostic assessment.  He was professional courteous and gave us the information we needed to know how to address our problem.   He wore a mask which is very important with the current Covid 19 situation and explained everything he was doing with the diagnostic check on the unit which I greatly appreciated.  I would definitely call this company again to address an issue.

Honest and trustworthy.  He is extremely knowledgeable and very honest on cost.  Will not overcharge you and will explain the whole process prior to just doing the work.  Will be using him again.

Although this business is owned by family (my son in law's dad), I can speak to the service because I've used them 3 times and have several family members of my own that have used them as well.

PROS:

Their rates are reasonable. They literally have saved us thousands by completing jobs that others would have overcharged. One job we had quoted by another company and were able to really SEE the difference in price.

They do EVERYTHING with integrity as it is ingrained in who they are. That means if there's a more affordable way to do something, they'll tell you. It also means they can be trusted in your home and also trusted to do the job right and not cut corners.

They're professional and respectful of your home or business. Some service pros make a MESS in your home, overstep boundaries, talk or cuss on phone, etc. Not so with these guys, it's not their manner.

They're super knowledgeable and have been in business for decades. Karl is a LICENSED Master Plumber. For example, we had a shower that needed repair. Another company told us we'd have to tear out the wall and remove/replace shower doors to fix. Rutkowski plumbing ordered a cartridge and it was a simple fix.

CONS: They aren't super techy. They're traditional, so you'll get a phone call, a handshake and eye contact. Not really much of a con and rather nice.

If you're looking for a fast response, honesty, integrity and affordable rates, definitely give them a call!!

I can't say enough about Raymond and Ted who replaced a water heater for us.  Second floor....old house....not easy but they got it done.  Raymond also responded to my service request within a day while the other plumber I had called finally called me back three days later after the job was done.  I highly recommend Thunderbird.

I had a Yelp thread with Mr Mitchell during the freeze of 2021. Knowing that all plumbers were going to be super busy during this time, so on Wednesday we set up an appointment for Saturday 02/20 between noon-2pm. I had lost water and turned off my main water line just in case there was a problem (Flume was showing 20 gallons/hour being used but nothing coming into the house).

On Friday, I called and personally talked with Mr Mitchell to confirm we were still good for Saturday - he said we were.

Saturday, I received no call or updates from Mr Mitchell so I decided to call him at 2:30pm to confirm he was still coming out. I got no answer but got an automated text message directing me to text him, I figured this was because he was on another job so I texted him when could I expect him to arrive - no reply.

After several attempts to get him to respond, I decided to turn on the water myself and slowly open faucets (started outside then worked my way inside).

Everything was going well so I texted Mr Mitchell that he didn't need to come out - he replied ok.

4 minutes later I noticed a leak at one of my backyard faucets - the line is fully above ground and there was a 1 gash in the copper.

I immediately (4 minutes later) responded to Mr Mitchell's ok text that I still needed him to come and provided a picture. Several calls and texts were never responded to - forcing me to find another contractor willing to come out.

I fully understand that these were unprecedented times and would have understood him showing up later or needing to reschedule but there was zero communication the entire day of the agreed upon repair date and time. Not once did Mr Mitchell attempt to contact me during this whole ordeal.

Just goes to show that in times of crisis the customer is at the mercy of the service provider. A little courtesy would have gone a long way and I would not be writing this review.

Also - the repair took about 15 minutes to complete once the other contractor arrived - easy money. The person that actually came out was $100 cheaper without even trying to negotiate.

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

HORRIBLE PLACE!!!!! Bought parts to repair a drain and cartridge and inquired about returns- was told no problem. Asked for a receipt which consisted of the total i paid and a phone number. Cartridge did not fit and when we went to return in- the owner berated and insulted us stating we had no idea what we we were doing; that it was not a try it out store and that he could not stay in business if he took returns. Reminded him that he TOLD us a return was no problem and provided the receipt. He opened the register, checked the till the got out his wallet to hand us back our refund. Most unprofessional, awful place of business- BUYER BEWARE!!

outstanding and reliable!! Greg is passionate about his work and providing amazing customer service!

Very rude!! Called to ask a question and the person was very short and acted like he didn't want to be at work! Asked for his name and while I was asking him he hung up on me! It's ok I called their competitor and I will definitely spend my money with them no matter the cost! Everyone looking for a plumber call AAA-Auger. They are actually  good peeps.. I wouldn't Harold  give them a star but apparently I have to

We called this company because it had really good reviews. The Yancey Water System needed to move our water meter but wouldn't attach it to our current water line.  We were told from Kunz that it would be 90 bucks an hour and we could save money by digging a trench. He stated that he could be here on Thursday which was 2 weeks ago.  No one ever showed.  We tried to dig to find the existing line but couldn't find it.  I called Kunz because Yancey is ready but was told from the receptionist that Kenny whoever that is stated there was some confusion with the water company and he wanted us to call someone else to do the job.  Don't hire these people. They don't want to work. Look for someone else. I gave them 1 star because it wouldn't let me not give them a star. In reality they deserve no stars. Bad business and the worse customer service.  The receptionist sounded like she was asleep every time I called.

Very disappointed in this company, this company was assigned to us through our warranty; A plumber from A-Tex Plumbing came in and glanced for a second under the sink where the leak was, then said he will come back with a flash light but never did. did not come back to the house at all, instead stayed in front yard on the phone and then left. 30 mins later warranty denied our claim for repair due to pre-existent condition, but how did the plumber who did not even see anything in the house make a diagnosis? VERY unprofessional. Would not recommend this company to anyone.

Bad, not honest, down right wrong!
Our home warranty company called Fred Wright plumbing to come out and fix a diverter that had broken just one month after a previous company replaced it.
We had already paid the previous company to install a new diverter in the tub handle and it was either not installed correctly or it was just a very cheap part. We had an agreement with the home warranty company that if Fred Wright plumbing found that the diverter was the problem again that we would not be charged a second time.

Joe refused to explain basic plumbing to the home warranty operator and instead told them that we broke the part ourself and on top of that told us that we would have to call and order the part and have it delivered before he could replace it.

The part was broken....but really....I am pretty sure I did not take the handle off and unto the part and break it and then put the handle and parts back on....pretty sure!

So we have paid $110.00 and now have no way to take a shower and must order the part ourself!

Joe is not welcome in my house again!

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