Best Plumbing Services in United States

They came out within an hour of my call.  I didn't expect them to, especially since the freeze recovery going on.  They replaced my water heater expansion tank and water heater drain valve, hooked up a dishwasher that I've been meaning to get hooked up and then checked my water lines.  In an out quick.  Great company!

I cannot recommend, as I do not think they work up to my expectations and professional standards. Overpriced & inadequate customer service.

I purchased a water softener from them.  They offered an extremely competitive price and the unit in stock.  Less than 4 days after I ordered it was installed and running in less than 8 hours.
Great service and very honest. My invoice was $500 less than quote.   Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

George and his team are fabulous! They come out quickly and are very reasonable on their pricing. I didn't know how my system worked, it has a rain sensor that stops the sprinklers from running and I thought it was broken and they showed me and didn't charge me for not knowing and they very well could of. I've had them out twice now. I highly recommend them and would use them again.

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

HIGHLY RECOMMEND:

Had a kitchen faucet replaced (I suppled the faucet- he was cool with that). Plumber also replaced two cutoff valves-one that needed to be replaced right now and one the plumber recommended since it was old. ( He gave me a choice about whether to do second valve ) . Price was fair, comparable to other quotes. Gave me a discount on installing the new valves since it was an add-on.

Very fast next day morning service, prompt arrival at appt. time. Worked neatly (minimal spillage ) and cleaned and dried under the sink thoroughly after the job was finished.

Great job all the way around.

I can't say enough good things about this company. We got a toilet install via Lowe's, and they were the contractors that came to do the job. They said our old toilet was installed incorrectly and that some minor work was needed before they could install it (that was outside the standard toilet install). They were so nice and told us exactly what to do and what type of cement to buy to fix it. Their company came back within a day after we fixed the minor repair. With a lot of contractors, they never answer the phone, and appointments take forever. They were right away with answering and scheduling. They were professional and friendly. I highly recommend this company.

Ok, the leak detection process is either wonderful - find it exactly and right away - or terrible - spend a bunch of money and find nothing.  That is how it works, and from these guys, I had both.

To be clear, this review is for American Leak Detection of Austin, San Antonio and Boerne. And they have 3 phone numbers and serve three distinct regions. Its a franchise business. Robert runs this office and he is knowledgeable, fair and reasonable, but extremely busy. They try hard, and, I think, want to do the right thing. There is a lot of stress on both the customer and service side of this transaction.

After spending a bunch of money on plumbers, who could not find the leak or even my main water line,  for a 1-2 gal/hr leak, I had someone from ALD come out and spend 3 hours, 3 tanks of gas and say I think it's around here. Nice guy, tried hard, but not good enough for me. The three tanks of gas, which can indicate a big leak, really annoyed me. So I called Robert, and he, kindly and fairly, agreed to send someone else out, at no charge, for a quick visit to at least find the main water line, which is PVC. That was where the original tech thought the water was leaking. Robert said: I don't think we can find that line for you.

He didn't count on his tech, Ryan, or my tenacity. I had already dug two holes, close, using old pics of the line, but no luck, and needed some directional guidance. Ryan, not only confirmed I was very close and which way to dig (and he was right) but he found the copper manifold just outside the house (and under 2 1/2 feet of soil) where the main water enters the home.  So if I ever decide to add a cutoff valve, I now know where to dig.

And although American Leak Detection of A/SA/B isn't perfect, I think they have good people,  good intent and good technology. And Ryan, in my opinion, is a rock star.  Thank you Robert and Ryan.

General advice for anyone trying to get help finding a leak: Before you call, try to figure out the location of every water outlet inside or outside the house, the general location of the main water line (or pool lines) and the leak rate, in gallons per hour.

Update:  We have had them out several times again since my initial review, and they have done a good job on everything for us.  They have been quick to come out when needed, and have worked hard to give us what we wanted.  Travis in particular, has been very good.

So... these folks came out to handle a Racoon pest that was on the roof doing damage.  I wasn't initially  happy with the service but in any business things happen and the real measure of a company is not that they NEVER have a customer complaint but how do they react and handle it.  These folks were outstanding and took the initiative to reach out to me to see how they could make it right.  Ultimately I am very satisfied with them and will certainly call them again IF that Racoon, or his cousin, comes back. Thank you ABC.

Jose and his team were very professional. They showed up on time and checked in with me along the way to make sure things were progressing as I wanted them to. Jose did a great job of keeping in touch with me via phone call and text and they were really good about making sure they left the house locked and secure. They did a couple of different jobs for me around the house including installing recessed lighting and installing two completely new windows in a wall that had a very small window. They did excellent work. You won't be disappointed if you hire this team of people.

We are doing a re-model of a home in Canyon Lake and hired Clint DIxon as our plumber.  For the first few months, he was relatively reliable, and we paid him as per his fee schedule.  In early November, he informed us that we needed a sump pump for our septic to function properly.  He asked us to pay him in advance $600 for the cost of the pump and $160 for installation of the pump.  Within 15 minutes of leaving our home he cashed our check and has been ignoring our phone calls ever since.
When we called him from another phone number (so he did not know it was us) he informed us that he had spent the money and could not purchase the pump but that he would buy it with money that his father gave him at Christmas, and would install it on Dec. 27th.  Needless to say, he did not, and continued to ignore our phone calls until we threatened him with legal action.  He then purchased the pump (according to the store, the cost of the pump is $400, not $600) and left it in our yard.  He now owes us $200 for the pump, and $160 for advance payment on his labor.
We are now in the process of hiring another plumber to install the pump.  Clint has once again disappeared and is not accepting any of our phone calls.  I would NOT recommend him as a plumber to anyone, any time.

They were who my builder had install the plumbing 2 yrs ago. My pressure regulator valve went out 2 yrs and 1 month after install (1 month after the 2 yr warranty expired). So I called them to see what they could do. They said that they could send a tech out that morning since they were on a job nearby. 6 hrs and 2 additional phone calls later they finally showed up. Even though the part failed, they didn't cover it since my warranty expired, so $220 was the cost to replace. The tech had to dig to access the pipe, but he could have taken a little more care to make it easier to put the grass back together but no, he flung grass and dirt everywhere. Had to get additonal soil and grass seed to patch the area back up. And he did not like the fact that I stood there and watched him do the repair. Sorry but if I'm paying someone to do a job, I have the right to watch and make sure it's done. My overall experience with this company is poor. They probably have decent price for builders but I would never call them again to do any future work on my house. I do not recommend this company for any homeowner to hire, look someplace else.

This company was assigned to me through my home warranty company, Old Republic Home Protection (ORHP), like the other one-star reviewer.

Hector came on time, and was very friendly. He checked out my lack of hot water, and went to my water heater. He turned up the thermostat to 125*F, then bounced! He was like,things should be good now! I seriously thought he would stick around awhile to make sure that made a difference, because it didn't.

A week later, Hector still hasn't entered a report on the work he did, so that my warranty company can know what to do next. I've called ORHP twice about this matter, and had them switch me to another plumbing company on the third try. It shouldn't be that difficult to write I turned up the water temp. Didn't take me a week to write that just now. Come on! I only want hot water. Do your job.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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