Best Plumbing Services in United States

Excellent customer service from the start. We had a whole house plumbing issue. They came out within an hour of calling them. Zen and Jacob found the problem Immediately. These guys were hard working and did great job.
They communicated with us and cleaned up after themselves. I highly recommend Zoom plumbing!
Thank you for the excellent customer service!
                                           Lore Harris

What a delight it is to find a family owned small business that delivers outstanding service at a reasonable price.  The day after I contacted Logan (one of the owners - two brothers and their Mom) he had Roy here at 9:20.  Very nice young man who knows his business.  Completed all repairs in less than 90 minutes.  It is so nice to have water again!  I cannot recommend this business enough.  They are responsive, knowledgeable and charge a very fair price.  I guarantee you that if I need plumbing work in the future, these guys are who I am calling!!!

When we initially called the number, the receptionist was very polite and thorough when scheduling for somebody to come out and fix our leaky washer. David and Rigo echoed the good vibes we got from Marisol who initially answered our call, as they came to our home and got the job done. The craftsmanship was great, quick, fairly priced, and exactly what we needed (a couple of other plumbers came and band-aided the issue, but City Base Plumbing RESOLVED it.) Very happy customers, don't hesitate to call them for any plumbing needs you may have.

I've used this company for many years and always found them to be reliable. They give practical advice and are fairly priced. They've rescued me in many emergency situations and I highly recommend them.

Great service--installed a new sink & faucet! Ady's plumbing came on time and worked efficiently & offered a great price! Very professional!!

Tony helped me out of a jam, providing outstanding service for an extremely reasonable cost.  He was prompt, efficient, courteous and will definitely be my go to plumber in the future.

Thanks, Tony!

I recently had a water leak at the meter. This was the second time in a year, the first time was with a discount from a know aquaintaince of my in-laws.  Not that the first guy didn't know what he was doing, but, never-the-less, the issue reared it's ugly head again.  Handy Andy offered me a quote, which was a little steep, but he did a great job, and did some great modifications to help prevent the issue from happening again.

Jacob came to give us a quote on setting up a gas fireplace. He gave a preferred brand recommendation and size, advice on maintenance and how long it would take to complete. Price seemed a little steep for the work, but I haven't tried another place yet so no comparisons.

He came on time and I received notice when he was on the way. Took about 30 min to arrive. He was very friendly, polite and helpful.

In April 2020, I had a new 50-gallon electric water heater installed to my home and the necessary upgrades I needed, which cost a total of $2,547 before tax. During the weekend, I was about to do my quarterly maintenance flush of the water heater until I found that I can't connect a hose. The company installed the water heater and the drip pan in which a way that you cannot secure a hose. I contacted the company, thinking that they would fix the problem they caused, and told me that they wanted to charge me $85 because it was past my 30-day labor warranty. What kind of crappy customer service is this? This subtle placement was probably purposely done so that a customer will have to call back and get charged. I asked to speak with a supervisor, but a supervisor was not available because they were out of the office. I will update my review based on how fast the supervisor calls me back and resolved the issue. So far, I don't have any confidence that they will take on responsibility for placing the water heater and drip pan.

**Update**

The supervisor never called me back after calling them back several times with the supervisor still not available. I'm not surprised based on the other reviews I have seen. You can differently tell by the demeanor over the phone of the lady who answered the phone that they were not going to go out of their way to address my issue. Whoever is the owner of this company probably doesn't care about the customer experience. I will continue to provide updates.

I called on Sunday for an emergency plumbing leak, I was told I would be contacted by the plumber. He called at 2:30 stating he would be here in an hour and a half. It is now 11:00 pm. I have called at least 5 times and still have not heard from anyone. Dispatcher keeps telling me someone will call you but no one calls. I will call another plumbing company and give my business to someone who wants it.

Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.

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