Best Plumbing Services in United States

Jose was able to come by the next day to look at our leak. He took the time to explain and answer our questions. After quoting other companies we went with his professionalism and reliability. He didn't pressure us into a decision but offered time and suggested we called around. We will definitely use him again in the future if needed.

They were fast, well versed in my sprinkler system, and priced right. I have them coming back out to upgrade my system and can highly recommend them

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

We purchased a new home that had some of the hardest water I have ever experienced.  My hands were cracked and bleeding, my hair was getting dry and brittle and we were going through our soaps and shampoos like crazy with little to no lather.  We were also concerned about how dry our babies skin was getting from their regular baths.  A friend of mine recommended Atlas Plumbing so I called and had a great conversation about our options.  They came over to the house immediately and took the time to look over everything and explain how the whole process would work.  They were very up front about the costs and potential risks of installing a water softener on an older home which I appreciated.  They also gave me best and worst case scenarios regarding how much we would spend so that there wouldn't be any surprises.  I was grateful that they recommended spending more on a better unit rather than buying a cheap system that wouldn't last as long.  You really do get what you pay for.  They started work quickly and it was so nice having them around for the couple days they were here working.  Such lovely personable people who were fun to chat with.  They were so kind to my two 18 month old twins who just adored them.  While they were installing the water Softener I also had them replace our kitchen sink with a nice deep basin and new faucet.  They did such a beautiful job.  They were so quiet, respectful, and clean while they were working.

I'm a real estate agent and I reccomend them to all my customers, and I have used them on 4 occasions at my own home. They are fair, responsive and trustworthy. In my business those are important qualities.

I bought the filtration thing in 2016 and during the winter cold snap it stopped working. I called them over to figure out what was going on and my outlet had froze to death! I called an electrician and it went in the garage and he pressed a button and he said no charge for this. I paid this plumber guy fifty dollars to plug into another outlet to check on the filter thing. Shaking my head. Anyway when I bought it it didn't seem to work but it took 4 1/2 years for that thing to seem like it's working finally. It cost me 1700.

I had an emergency today when the water line to the refrigerator broke. I had never used these plumbers before but called them. They were very quick to respond. Matt wore a mask which is VERY important, and he also put on booties over his shoes which was respectful of the house. He fixed the problem within three minutes and stayed to make sure that it was thoroughly repaired. I will definitely call them for my plumbing needs!

Did not receive what I paid for. Paid $1250 a week ago for a sewer map to file a claim with my insurance. They said I'd have the map within 2 hours. A week later, still no map, and I can't file on the foundation work that's cracked under my kitchen floor. I've called, texted and emailed, but no response. I am regretting I trusted them to do as promised.

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

The rep that came out to look at the job charged $400.00+ just to tell us that he could not do it like we wanted. Then he came in with an outrageous price to do a simple job of hooking up a washer and dryer. The guy definitely needs some people/sales skills. He took me for $400.00 but that will be the last dollar he ever sees. I hope this stops someone else from being raped across the coals. He was proud to tell me there are only so many plumbers licensed to do work in Texas, well the others will get a chance to make money.

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