Best Plumbing Services in United States

Horrible service. They don't make appointments. Their model is if we call you when we're ready, you better answer the phone or we're sending our guy somewhere else. Not everyone can be waiting by their phone every second of the day...that's why normal businesses make appointments!  If you're a busy homeowner who can't just sit by the phone all day, just avoid this business.

Overall, I would recommend hiring this company for plumbing needs.  
They were prompt, professional, and very friendly.  
The work was completed quickly and proficiently.  
I did have to haggle on the bill a bit, but that is to be expected.  We received a 15% discount for being a first time customer (they offer 10% off for returning customers), and the owner Mark was very pleasant to deal with on the phone.  
I also looked PPS up on the better business bureau. They have been operating since 2009 and have had no complaints at all.  Pretty remarkable!  
The only advice I might give is to be sure you understand the pricing before you get them over to your house.  They expect immediate payment.  It's $90.00 an hour with a minimum charge of an hour.  There will be a mark up on the parts for labor (standard practice.)  There's a $45 service fee no matter what.  Write down when they arrive, and when they leave.  Plumbers get paid more than most doctors, so don't faint when you get your bill.  They're ALL expensive, but very necessary!  
Good luck!

I want to thank Jacob, who saved me $$ and time, and also did wonderful things for my self confidence as a craftsman.
So, I am an aspiring handyman whose ambition at times outruns my ability.
I wanted to install a recirculating pump to save water, as it used to take a long time to get hot water at our master bathroom shower and sinks. I carefully followed all directions in the water heater owner's manual and the pump, and was able to eventually install the pump so it looks like in the pictures (albeit after many grunts, groans, lots of sweating, and mild cursing). It seems the older I get the less able I am to work under my sink!
Next, I went back to the water heater to turn it on. I again followed all the instructions on the owner's manual, but the pilot light wouldn't light. I tried it several times, and had give up hope of getting it lit without replacing parts. I even looked at videos on how to replace the igniter. Not too terribly difficult, but I've been there before. I'm superb at taking things apart, but not so good at putting them back together.
I finally decided I needed professional help, and looked on Yelp. Immediately, I got a response from Jacob, who talked me thru the procedure, verifying I had done everything right. It was tough, as we had a bad connection, and he was in the middle of a job. He offered to call me right back; while waiting, I went back to my heater, but kept the lights off so I could see the inside the igniter window. This time, I was able to see the spark, and even got the pilot to light briefly, though it shut off again. Right about then, Jacob got back to me, and helped me troubleshoot.
We went through the steps together, and this time the pilot stayed lit, and when I turned the thermostat on the heater, we got the big flame and whoosh, and not it's working just fine.
Thank you Jacob. You helped me repair my water heater from miles away, avoiding a trouble call from you (and $$), and avoided me trying to replace a part that was working just fine. In today's world, where so often people are less than honest, it's refreshing to find someone like you. Thank you.

Outstanding service. Same day response; Just a few hours after I initially called them. Professional. Knowledgeable. Skilled. And friendly. I highly recommend these folks.

Fast Plumbing was fast. I called on a Friday morning about 11. They sent an angel, Mycol (Mike) who had my under sink leak repaired and a new non leaking faucet installed within a few hours. On a Friday! I was impressed with Mike's thoroughness. He even cleaned under my sink!! I had many questions and visited with him while he worked. He was professional and patient when I asked about other work I needed done in the future. I will definitely recommend Fast Plumbing for any plumbing repairs. Thank you Mycol!

Being a new homeowner I don't have a trusted plumber just yet. I called around a few places for quotes and a random local search popped this place up. I won't lie, my first phone call didn't set me on the right foot. They don't have the best customer based phone skills and they got out to me about an hour later than quoted. But once they were here they were the nicest guys! Never once made me feel like I was being upsold or didn't have my best interest in mind. They kept me in the loop every step of the way and did a fantastic job! I even got my toilet repaired as well and still paid $400 less than two other major plumbing company's had quoted me. If you're patient enough to go with this mom & pop company you won't be disappointed with their work.

Great response time. Diagnosed and fixed the problem quickly. Angel was very honest and nice. I Would use them again if we had any problem.

You can TRUST this company!  Very competitive quote which includes everything--you won't be upcharged when they are installing your Hot Water Heater or the like.  Top notch parts.  Friendly, clean, careful, etc.

These folks are the best. Always courteous and always willing to follow up if needed. I ran my own service company for thirty years so I recognize excellent skills and customer service for what they are...rare

Have used ME Plumbing for years and have always been pleased. Prompt service. Professional. If there is a problem with service, Mike, the owner, is quick to respond and makes things right

called to have low water pressure fixed, and to locate pressure reducing valve buried in my yard. the plumber they sent did nothing for me to fix my problem or locate the valve. i wasted 150 dollars for nothing, i do not recommend.

I knew what I needed in replacing our sewer line, and the options I needed quoted. Matthew was easy to communicate with and he understood exactly what we needed. His quote was neither too expensive nor too low, but reasonable for all the options I provided.  Matthew was a quality young man, and a good representative of the company.

We needed the HVAC unit to be checked because our electric bills have been escalating. They came out to the house and thoroughly took care of the problems. Excellent, knowledgeable service.

John H from Woods Comfort Systems just finished fall maintenance on our HVAC.  He made adjustments to better even out the airflow and temperatures, and reduced the noise from several ducts when the unit is running full blast.  He also installed an adjustable grill in the bedroom that allows me to direct air in multiple directions as needed.  Great job!

We have been long term customers of Doug Kinsey, the owner of Kinsey Plumbing. However, in Dec of 2015 we asked for him to come out and do 3 repairs/estimates. 1. To check the drain system in the kitchen and laundry room since whenever we do run water in the kitchen it leaves a bad smell in the laundry room. 2. Install strainer cups in our back sink. 3. Repair the leaking taps in our shower.

For the first time, Doug did not come to do our service. He sent his journeyman plumber, Sean(shawn?) to do the service. My wife was the primary person when he got here. His attitude was horrible, he simply did not appear to care about doing the repairs.

On the first request, he didn't even look at anything and told my wife that we would likely have to rip out the wall to find out the issue.

On the second request, he installed the parts we bought. The sink began not to drain soon after.

On the third request, he replaced the parts my wife had bought at a specialty plumbing store. We have an older home and it requires parts that are not normal for newer homes.

My wife called Shannon, the receptionist at Kinsey Plumbing, and told her that she didn't care for Sean's attitude and that only 2 of the services were done. She advised that, even only a few days after Sean was here, the back sink was not draining/draining very slow since the service and her shower was still leaking. In addition to the leaking, the hot water now didn't want to flow correctly and the pipes were making a weird keening/banging noise. She requested that Doug Kinsey come out and look at the issues, since we had no faith in Sean.

She was advised that Doug doesn't come out on minor jobs any more and that Sean was their best guy. She offered to send him back out. My wife refused because we had no desire to have him back in our home. We were denied access to Doug.

So, we decided we would just have to live with the issues since we didn't want Sean here again and we couldn't afford to have another service from a different company so soon after the failed one. We couldn't get in touch with Doug, it seems that Shannon is filtering contact with him or something.

Fast forward to April 2016. The back sink was fully stopped up and my wife's shower doesn't work right, plus it sounds like a bunch of pots banging around. I am disabled, but I was able to clear the back sink drain with liquid plumbr and snaking around in it. An odd plastic like substance floated to the surface and finally it drained. I have no idea what the stuff was, but I would like to reiterate that BEFORE Sean touched it, it drained fine. We only had the new cups installed because it was leaking around the old ones very slightly.

At this point, we decided to try one last time to get some sort of resolution from Kinsey. We asked again if we could have Doug come and please try to fix what was NEVER fixed when Sean came. Again Shannon told us that Sean was the only available plumber and that we were probably beyond warranty. We said we had called in very soon after the first service to report problems and had requested someone other than Sean, but she said that didn't necessarily matter. Desperate for some sort of help, we agreed to have Sean come out again for a 'possible' warranty service.

Today, 5/20/2016, Sean arrived with a helper. He was very non-professional looking and acting. I walked him to the bathroom since I had already fixed the issue on the back sink, which I told him and he just grunted. I explained what was happening, he played with the water a bit and then turned to his helper and told him to go get some stems. He then advised me that there would be no warranty service and that we would be charged for a new call. I told him that he could leave the premises, since we would never pay for that man to work on anything plumbing related in our home again. I told him some of the things I have listed here and was told repeatedly that it either didn't happen or that my wife was basically lying.

I called Shannon and asked for her to have Doug call me, but I doubt I will hear from him. I want to note that all the work we ever had Doug do was excellent, it is only the work done by his helper that is bad. I don't know why he is so hard to get in touch with now and can only hope that Shannon isn't keeping people from talking to him.

We will most likely have to pay out of our limited funds to have another service provider repair the issues that Sean has left behind. Mr. Kinsey, if you somehow read this, please be aware that Sean is a toxic negative to your business.

Our landlord was referred to this company via their home warranty policy.  They took three days to call to schedule the repair. We had two toilets that were leaking. The plumber who came said that the flappers needed replacement in both. After he left, I realized that one toilet was now leaking constantly, in worse shape than it was before the repair. Unfortunately, they have not answered any of my calls, nor called to bill our landlord so that she can ask them to come repair the problem they caused.

Update: the plumber returned to finish the job. When asked why it took so long to respond, he said that the office staff person was out on maternity leave, and the emergency number was the only one being answered regularly. The repair seems to be done properly this time.

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