Although this business is owned by family (my son in law's dad), I can speak to the service because I've used them 3 times and have several family members of my own that have used them as well.
PROS:
Their rates are reasonable. They literally have saved us thousands by completing jobs that others would have overcharged. One job we had quoted by another company and were able to really SEE the difference in price.
They do EVERYTHING with integrity as it is ingrained in who they are. That means if there's a more affordable way to do something, they'll tell you. It also means they can be trusted in your home and also trusted to do the job right and not cut corners.
They're professional and respectful of your home or business. Some service pros make a MESS in your home, overstep boundaries, talk or cuss on phone, etc. Not so with these guys, it's not their manner.
They're super knowledgeable and have been in business for decades. Karl is a LICENSED Master Plumber. For example, we had a shower that needed repair. Another company told us we'd have to tear out the wall and remove/replace shower doors to fix. Rutkowski plumbing ordered a cartridge and it was a simple fix.
CONS: They aren't super techy. They're traditional, so you'll get a phone call, a handshake and eye contact. Not really much of a con and rather nice.
If you're looking for a fast response, honesty, integrity and affordable rates, definitely give them a call!!