Three major plumbing disasters in three months. I am about as happy with this as if somebody kicked my dog. Kunz was recommended and now seems to have a truck parked in my driveway waiting for something else to go wrong.
The two man crew showed up quickly each time and did very good, speedy repairs. None of the three repairs cost over $100.00. Plumbing can be a very messy affair but the Kunz plumbers all seemed to make an effort to keep the mess to a minimum and clean up any mess that was made.
I hope I do not have to update this review any time soon. While I like the Kunz plumbers, I have seen enough of them this year.
Yvette L.
07/01/2021 12:00:00 SA
We called this company because it had really good reviews. The Yancey Water System needed to move our water meter but wouldn't attach it to our current water line. We were told from Kunz that it would be 90 bucks an hour and we could save money by digging a trench. He stated that he could be here on Thursday which was 2 weeks ago. No one ever showed. We tried to dig to find the existing line but couldn't find it. I called Kunz because Yancey is ready but was told from the receptionist that Kenny whoever that is stated there was some confusion with the water company and he wanted us to call someone else to do the job. Don't hire these people. They don't want to work. Look for someone else. I gave them 1 star because it wouldn't let me not give them a star. In reality they deserve no stars. Bad business and the worse customer service. The receptionist sounded like she was asleep every time I called.
James P.
9/21/2018
Call to replace hot water. Came out next day and installed new hot water heater. Also changed themostates in another hot water heater. On time and quick. Great service. Thanks to Mr. Kuntz
N W.
5/17/2011
I am very happy with the customer service and service that was received. They were very quick to respond to our call and complete the request. Once the call was placed the work was completed within 36 hours, very impressive. They are very knowledgable about what is needed from the city and obtaining the correct paperwork for the necessary job/request. I would recommend them to anyone.
A. B.
6/13/2011
I had a slab leak I attempted to fix myself, worked for about a week and failed. Kunz plumbers came, they saw, they fixed - within a day. They, unlike me, know what they're doing and are reasonably priced.