Description

Flow-Wright Plumbing, LLC, an established local and family-owned business, has been proudly serving Helotes and surrounding area customers since 1974. We specialize in residential and commercial plumbing. Our experienced and licensed plumbers offer a full range of plumbing repairs, new installations and preventive maintenance. We are licensed professionals and are fully insured. Call for a free estimate today!

HISTORY

Established in 1974.
We started in l974 a family owned business on the southeast of san Antonio, then in 1982 moved to Helotes and continued our business there and we are currently still doing our business with a name change from Fred Wright's Plumbing to Flow-Wright Plumbing, LLC. started 4/8/2013.

ABOUT BUSINESS OWNER

Fred Wright II has been doing plumbing for over 46 years, right out of HS went to work for Sam Butler plumbing co.at the age of 18, then Kelly AFB as a pipefitter, and then he started his own business Fred Wright's Plumbing in June of 1974 now Flow-Wright Plumbing, LLC since 4/8/2013. Fred continues to serve the public with his professional knowledge and expertise in the plumbing field.

Reviews

Jodi C.

8/16/2012

Bad, not honest, down right wrong!
Our home warranty company called Fred Wright plumbing to come out and fix a diverter that had broken just one month after a previous company replaced it.
We had already paid the previous company to install a new diverter in the tub handle and it was either not installed correctly or it was just a very cheap part. We had an agreement with the home warranty company that if Fred Wright plumbing found that the diverter was the problem again that we would not be charged a second time.

Joe refused to explain basic plumbing to the home warranty operator and instead told them that we broke the part ourself and on top of that told us that we would have to call and order the part and have it delivered before he could replace it.

The part was broken....but really....I am pretty sure I did not take the handle off and unto the part and break it and then put the handle and parts back on....pretty sure!

So we have paid $110.00 and now have no way to take a shower and must order the part ourself!

Joe is not welcome in my house again!

Eddy G.

03/10/2021 12:00:00 SA

This company was procured through our Home Warranty company to come out and take a look at a leaking pipe we have after the winter storm. Service request was put on 3/2 and a few days later they called to setup an appointment with their earliest time slot available, which was 8 days later. We understand the winter storms caused havoc. On the day of the appointment they called and said they will be here within 30 minute s but also told my wife they needed the service fee to be paid in cash. This was news to us and it is not stated in our Home Warranty contract. We questioned it and said we would get cash. After I get home from leaving work early to meet the Flow-Wrong Plumbing, I get an email from Home Warranty stating a new provider is now on contract. So after waiting a week and half we now have to contact the new provider to try and get this matter resolved.

Adrian H.

11/30/2020

Flow -Wright Plumbing came to our home to replace a water heater under our home warranty. Would not replace the part with out paying addition cost (more than double the cost of the water heater) that John would or could not explain. Continued to accuse me of being argumentative because I asked for an explanation of the cost. Very poor customer service.
Took my $75 service fee without doing anything. Insisted on cash. He said all cost needed to be paid in cash (big red flag) because the banks were not open (covid).
I think this company needs a visit from the IRS.
Don't waste your time or money with these people.

Sean M.

10/09/2012 12:00:00 SA

Had Fred Wrights come out (Preferred vendor from our home warranty company) to fix a leaky sink, leaky faucet and septic drain issue in May 2012. As of October 2012, I still have 2 out of the three issues unresolved and the guy from Freds quoted $9,000 (!!) to dig under my slab and fix the roots that had gotten into the drainage pipe. I called a second company to come out and paid them $227 to fix without digging under anything. Dishonest and incompetent company.

Robert R.

7/20/2017

Had a stopped up toilet. I removed to see if I could fix. I augured , got running again. Put toilet back on to use. Backed up again so I removed toilet and snaked it again but when running hose water it would back up so left toilet off and called my home warranty company. They had 3 plumbers in the area. First never called me back. Ten days later I get John. He shows up in a personal truck, red f150, with no decals, no indication he is even a plumber. And no tools or equipment I could see. He ran water down toilet then tried up selling me on what he thought he could do to fix the problem. I know a crook when I see one and talk to one. I really feel sorry for ladies with no knowledge about construction, systems, or maintenance. This guy probably takes advantage of every situation he can. As you can imagine, I asked him to leave. Good luck! The rest of their techs may be ok, but if John is yours, may the force be with you.

John F.

09/03/2014 12:00:00 SA

HORRIBLE - Technician came out to assess a bad hot water heater. He would not give me a written estimate and tried to tell me I needed unnecessary parts. He also left the T&P valve open and it completely flooded my yard and wasted thousands of gallons of water. DO NOT USE THESE GUYS!!!

To write a review, you must login first.