Description

Customer service was paramount with our company.

HISTORY

Established in 2008.
Texas Plumbing Diagnostics was founded with several core principles: 1. We will provide our customers with excellent service and honest, highly qualified technicians to perform their service. We will respond to their requests as quickly as possible, including after hours. 2. We will provide our technicians with a decent living to take home to their families, and treat them with respect and dignity. 3. If we can make a profit while holding to the two core principles above, everyone involved is blessed. We've been operating under these principles since 2008, and are delighted to report that we have a very high level of repeat business from satisfied customers. Thank you to all our customers!

SERVICES

Emergency Services , Leak Detection, ,

Reviews

Mika C.

6/17/2017

Texas Plumbing Diagnostics gets FIVE STARS!!! Dixie and her crew provide an honest and professional service on a regular basis!!! They never disappoint, a great big thank you!!!

Julie L.

04/12/2022 12:00:00 SA

We have used this company for many years. Always reliable, on time at a fair price. Highly recommended.

Karl S.

06/11/2015 12:00:00 SA

Just want to say thank you Texas plumbing diagnostics!!!
This company services the restaurant that I manage and my home with the up most professionalism. Price is right and the work is done correctly the first time. The service is what you would expect from a family Owned and operated business!!! Thanks again

Tavares L.

5/23/2014

Finally found a company that I can do long term business with. They displayed technical expertise, honesty, professionalism and courtesy. The crew even tripled checked their completed job ensure a high quality standard. Plus they walked me through it, explaining everything. Pictures are added

Roni I.

8/20/2016

Great response time. Diagnosed and fixed the problem quickly. Angel was very honest and nice. I Would use them again if we had any problem.

Stan P.

3/27/2019

Well that's twice. Had a leak, standing water in a box in the front yard. Dave was the technician this time. Everything went exactly the same as I described in my earlier review (although no traffic this time, so showed right at 9:00). Couldn't have been happier with the service. Thanks again.

VP H.

2/27/2019

I highly recommend these plumbers. They have fixed our plumbing problems really fast when other companies couldn't either figure it out or fix it right. Great quality and service!

Zach S.

4/28/2015

I live in Phoenix and have a home I rent. Texas Plumbing Diagnostics charged me $750 to replace 3 flow masters and 1 flapper. It would have been cheaper to fly to San Antonio on a Friday, rent car for 2 days, book a hotel for 2 nights, buy the parts myself, and fly back to Phoenix on Sunday. The reason I was given for the high charge was they have a $30,000 truck and had to pay a guy $35 an hour to go out there. I feel that they took advantage of me living out of state. They may take advantage of you next.

Bennie H.

12/29/2016

Need a prompt, professional plumbing service. When you do, please do not hesitate to call Texas Plumbing Diagnostics! Reasonable, reliable and Angel was just the best plumber I've had do work in our home in 30+ years.

Julia G.

4/19/2014

I called them around 6:45am on a Saturday morning, after finding that my bathtub hot water pipe was leaking. They said they could send someone right away but that there would an emergency fee. I opted to wait until the normal 9:00am appointment time to get service. The lady who answered, Dixie I believe, was up front about all of the known charges and was very nice. The plumber called when he started on his way and was right on time. He was very professional. He let me know what he did and what was wrong, then let me check it out. They charged a very fair price, and gave me a military discount too. The whole thing took maybe 45 minutes. I'll definitely call them in the future if we need services!

Robert K.

3/21/2016

Dixie was always available and took time to answer all of my questions. Pricing was fair and upfront with no pressure to commit to anything. Our technician was David, and as promised, we received a courtesy call prior to his arrival on the day of our appointment. He was punctual, knowledgeable, and took care to do a thorough job. I would highly recommend their services to anyone, and TPD will be our go to plumbing company to take care of our home.

Carol N.

5/27/2015

This Company is Terrific! We first called them in the middle of the night (2am!)...Dixie picked up the phone & said she would get someone out to our house right away, AND SURE ENOUGH she sent someone who stopped the water flowing onto our bedroom carpet!!! We also called when our hot water heater leaked & flooded our garage. Again, Texas Plumbing Diagnostics took care of our problem in a jiffy. Competent, Professional Plumbers You Can Depend Upon!!! Thanks, Dixie, YOU are our GO-TO-Plumbing Service ALWAYS!

Cheri G.

8/13/2014

Texas Plumbing Diagnostics is a great company! From my appointment being scheduled by Dixie, to Eric-who quickly found our leak outside and repaired it. it was all handled very professionally. Eric explained everything to me and answered all my questions. I even took pictures and videos so I could show my husband everything since he was at work. After getting the water leak fixed and turning on our water at the meter Eric discovered a leaking toilet downstairs and fixed that also. I would not hesitate to call them again or recommend them to others. A top notch company!! Thank you Eric!!

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