Description
We are dedicated to providing you with the highest level of customer service delivered with integrity, a sense of warmth, friendliness and quality workmanship.
HISTORY
Established in 1986.
We are committed to providing honest and quality service at a fair price to you. With over 25 years of experience as a Master Plumber, we are skilled professionals with all the knowledge, the right tools and equipment and the quality materials to complete any plumbing-related task efficiently and properly the first time! We rely on the best advertising available -- word of mouth and referrals from our happy customers! We work hard to ensure that every customer is taken care of to the best of our ability and is completely satisfied with the services provided. This helps us to focus on maintaining the same great integrity that you've come to expect from Kerrville Plumbing in the most cost-effective manner possible. Call us at (830)-896-0111 or email us at [email protected]
ABOUT BUSINESS OWNER
We are dedicated to provide you with the highest level of customer service delivered with integrity, a sense of warmth, friendliness, individual pride and quality workmanship.
SERVICES
Bathtub & Shower Installat…, Faucet Repair , A/C Repair, Appliance Repair, Bathtub & Shower Repair, Drain Cleaning, Electrical Panel Repair, EV Charging Station Installation, Garbage Disposal Repair, Generator Installation, Heater Installation, Home Theater Installation, Lighting Repair, Outlet Installation, Pipe Installation, Leak Detection, Security System Installation, Septic Tank Services, Sink Installation, Smoke Detector Installation, Solar Panel Repair, Toilet Repair, Water Heater Installation, Wiring Installation, Drain Installation, A/C Installation, Appliance Installation, Backflow Services, Commercial Services, Electrical Panel Installation, Emergency Services, Faucet Installation, Gas Line Services, Generator Repair, Heater Repair, Lighting Installation, Virtual Consultations, Outlet Repair, Pipe Repair, Residential Services, Security System Repair, Sewer Services, Sink Repair, Solar Panel Installation, Toilet Installation, Water Filter Services, Water Heater Repair, Wiring Repair, ,
Reviews
Our well needed to be completely rewired, new pot, new pump, add new water tanks, etc. Kerrville Plumbing was one of three estimates we got. They were quite a bit higher, but absolutely worth it. You get what you pay for. They are extremely knowledgeable, and for our job they used the highest quality products, the work is warranted, and we know it was done correctly the first time. When we are ready to look at heat pumps or anything else related to plumbing, we will use Bill and his team.
Fawn M.
04/06/2023 12:00:00 SA
Was given this company's name in the welcome wagon basket. I called and explained the issue , quoted $79 for service call and diagnostic. They charged us $650 for approx. 40 minutes of running a camera 6 ft from clean out, and stating we had a blockage. No invoice was given for explanation of services until 2 days later it was emailed. I called the office and spoke to owner. He just defended his workers, was very unprofessional, even started raising his voice. Just beware before you have them come out. Call another plumber.
phyllis s.
12/01/2020 12:00:00 SA
They charged $69 trip charge and $70 diagnostics fee for serviceman to literally walk from main meter to house, listen to faucets, look at water heater, look at toilets, look at washer and poke a prod down to septic and say yep you have a leak somewhere, it's too rainy and wet for me to find it that took all of at most 20 minutes ( the only reason it took 30 minutes is he was training someone and explaining it all to him as he went) and then the sat inside and told about all the what if's until he billed for 50 minute diagnostics!! Total waste of time and money!! Do not use this company ever!!!
We needed the HVAC unit to be checked because our electric bills have been escalating. They came out to the house and thoroughly took care of the problems. Excellent, knowledgeable service.
Kerrville Plumbing did a great job hard wiring our hot tub. They were very professional, courteous, reasonable and quick. I would recommend them and if I have a electrical or plumbing problem in the future I won't hesitate to call them again!
Our water system kept freezing up, and in an odd way. Kerrville plumbing tried different fixes, and we think we've got it right on the third try. So why the 5star rating? It's a complicated problem, tough to identify and trial and error was the only way to solve it. And on try #2, the owner got personally involved. Also on try #3, and he was really wanting to solve it, so they came out early while things were still frozen. We think it's solved now, and impressively, there was no charge after visit #1. I would recommend them to anyone.
Timothy B.
04/07/2019 12:00:00 SA
Called to have service on a faucet that was leaking. Job was done fine. It Needed a cartridge replaced. cost for the part was $97.00. Did research for the part, although I was unable to locate the exact same item, I did find ones that looked like the replaced cartridge for $12.95. I can understand a mark-up, but Wow! Lesson learned.
These guys are respectful and honest. We had two separate issues that needed repair -- one was an easy fix, but the other took several days and trips to our house to get it properly fixed. The wouldn't settle for less than perfect. Ben specifically was incredibly professional - always saying yes,ma'am and wearing shoe covers in my home. They even worked around my 1 year old's nap schedule so their work wouldn't wake him. We will work with them again in the future for sure!
I needed them to fix my tub drain and install a new water heater. They were prompt and reasonably priced and fixed my tub drain, they also gave me a reasonable price to installed my new owner furnished water heater. The WH need new electrical service and their cost was way above what I believed it should be. I told them I just wanted them to install the WH and not to do the electrical work; I never heard from them again.
Ann S.
08/01/2019 12:00:00 SA
I've always been really happy with Kerrville Plumbing. They are knowledgeable and reasonable with their pricing; however, I will say I was a little disappointed with the last job. It took way to long for them to fix the leak in the yard. I know the house is vacant, but they requested the water to be turned off for the yard, which we did. It was about 2 weeks before they went back to fix the problem and that was with me calling to follow up a few times. Not good on the St. Augustine and trees with this heat. The other problem is the way they left the yard. It was a nice flat grass covered yard, but now there is a big, uneven area of big clumps of dirt/mud they left. It would have been nice if they could have semi flattened it back out so the grass could cover it where it would look nice. It's going to take some work to get it back smooth again. I will call them again in the future, just hope their response to finalize the job is a little quicker and the clean up a little better.
Fast, knowledgable, and seemed to be concerned with saving me money. The plumber they sent was Ben. Great follow up. So happy to have found an honest reliable plumber. Highly recommend this company!
This is a great group to work with. After dealing with another plumbing company who charged sky high prices and didn't resolve issues, we called Kerrville Plumbing and had the pleasure of having Ben, Steve, Daniel and Brian help us out. We've had several things repaired and the prices have always been fair, the work has always been high quality, and the customer service is excellent. They're intelligent, friendly guys that you can feel comfortable having in your home. I have no complaints whatsoever- grateful to have found such a trustworthy and hardworking group of guys!
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