Rapid Rooter Plumbing

Highlights,
Military discount given
Rates are much cheaper than other plumbers that I called previously
Give warranty on workmanship and parts
Do emergency calls
location is local

I gave this company Five stars, well deserved.  The background, I received a $450 plus water bill and I was in panic mode, I called the plumber that the builder gave as an emergency number. I was giving the cold shoulder and told that i was out of warranty. They referred me to another plumber, so I called that plumber and they couldn't  be reached.
 
I started looking at yelp and google for a plumber, this was the first plumber that was local and had more than 4 stars.  I took a chance on this company and it paid off.

First the young technicians threw me off, but after talking to them and discussing my problem.  They found the problem sooner than I would of thought.  It turns out the pressure regulator was leaking from the main water to the house and it was pushing high pressure of 90 psi when it's needs to be set between 40 to 75 psi. The pressure made my water softener work over time and it was dumping more water than it was suppose too. I would need a new regulator to bring down the pressure and stop the leaking, after the authorization, the technicians jumped into action mode and finished installing the part in hour.  

As of right now, I have scratched out the builder's plumber and added this company number in replacement.

Stuart is a very customer oriented plumber. Fixed my parents' drain leakage in their bathroom, was very professional & thorough.  I've requested other services and Amanda who manages the appointments and scheduling is very accommodating and thoughtful -- she lends an air of calm during my panicked calls for help.  Thanks very much to the Rapid Rooter Plumbing Team! (I've recently moved to Arizona from S.A. and visit my parents in Schertz regularly -- I'd also add that Rapid Rooter should be a trusted company for the elderly)

Adrian and the office manager was very professional,polite and quick to get a truck to my house before we made a unnecessary hole in my ceiling highly recommended and very reasonable

Absolutely the most positive experience with a company in my 51 years.  Joshua Villegas and the crew he brought out were simply awesome. But that's not all.  We were in a battle with our insurance company over repairs where they were forcing another plumbing company on us but that company couldn't come out for three weeks and we were scheduled to close on our house in a week.  If we busted the close date, it was going to cost us some serious cash to buy an extension of the interest rate for our buyer, or lose the buyer.  Also, we risked losing our new home that we were contract on.
I called Rapid Rooter, explained my situation, and they immediately put me at ease...basically said we're on our way.  And they were, same day...got here, assessed what they could, took the only information I had, and started work almost immediately.  Fixed every issue, inspected, etc., in three days.  THIS WAS A HUGE PLUMBING BREAK under the foundation...they did everything; digging, tunneling, repairs, checks for more leaks, and backfill in three days!!!   To top it off, they were nearly half the price of American Leak Detection.  Rapid Rooter was professional, knowledgeable, kind, had phenomenal work ethic, and absolutely no BS.  They restored my faith that there are still companies out there that listen, will bend over backwards, and stand by their word.  Simply amazing experience.  Thank you Rapid Rooter!  You saved the day.

My main drained backed up so I called Rapid Rooter.  I had Stu, one of their pluming tech come over and he took care of my problem. He was very professional. He also showed up in a timely manner.   If I ever encounter any plumbing issues, I will call them again for sure.

I was contacted by the city that someone had ran over my water line and it was damaged on my side.  I called Rapid Rooter at 7:40am and by 8:20am I had 2 technicians onsite fixing the damaged pipe.  The were courteous, knowledgeable & quick.  I will use them from now on.

These guys are so incredibly HONEST. I have had them come out to our home 3 times, and each time they have delivered the best service. One time they told me 'no, don't do that.' They make sure you know exactly what you are getting and why. They are timely, sensitive to your emergency needs, and kind. Love the young lady who answers the phone...she takes detailed notes and she squeezed me in for our perceived emergency. Stu and Josh are efficient, timely, thorough, & make dealing with a plumbing issue a breeze. Bomb.com. Recommend them! Trust them. Don't think twice! They are the only plumbers we will use going forward.  #Military Discount #They warranty their work. Thank you