Best Damage Restorations in United States

After researching several companies, I found Casey and Dry Now Services on Homeadvisor.  The reviews there were great, so I felt confident hiring Casey.  I definitely made the right decision.  Casey and his experienced contractor renovated two bathrooms for me - one was a complete redo and the other was a refresh of existing materials.  Both rooms turned out beautiful!  Something very important to me was working with someone who always gets back to me quickly and stands by their work.  Before, during, and after the jobs were finished Casey was always very responsive.  This was the first time I had ever done a project like this and Casey was also very understanding, patient, and helpful with all the decisions I needed to make.  I trusted Casey and his employee implicitly to respect my home throughout the project and was not disappointed.  Dry Now is definitely my go to company for any home projects, large or small.

Fantabulous service by Allen and his crew.  Workmanship and attention to every detail was a cut above and the finished product was second to none. Referred by Scottsdale Air, my HVAC co., they did not disappoint.  I will let my friends and family know what this first class service crew did for me and I will surely call them back next time for another thorough cleaning.

You rock!!! ALLEN...
Thank you for taking care of me and my family!

We just complete a master bath shower renovation using Venturi (they were recommended to us by our insurer).  Overall, the project and the results were excellent, they could not have been better.  Communication during the project was on-going and they were excellent advisors to us when selecting tile.  A special shout out to Ed Corbett, Tara Hawkins, Larry, Luis and the two guys who first came out to deal with the water damage.  Everyone was a pleasure to work with.

I hate writing a bad review but it needs to be done in our case. Very long story short, we had a meeting with Chris, he saw visible mold which scared us into getting the job done. A preliminary mold test was never suggested by this company. When the techs didn't address the visible mold, we were curious as to why. Chris came out again and gave an inspection and the visible mold turned out to be spider webs. Chris maintains he never said it was mold in the first place. We understand companies make mistakes and what's important is how they fix their mistakes. Chris did not admit his mistake, showing he values his pride more than he does the company or their customers. If you have this company out, get a preliminary mold test and record all communications.

I came home to a hot water leak and didn't know who to call.  Looked up hot water heater leak and Arizona Restoration Specialist came up.  Called Doug and him and his son were here within 30 minutes.  I cannot emphasis how amazing his entire family has been thru this process.  Not only were they here on time and ready to go they were clean, fast and trustworthy.  They had the plumber and the construction guys ready to go and I didn't have to worry about a thing.  Being a single woman you don't know who to trust and who you can rely on and they are the BEST!  Thank you so much for putting my house back together!

Thank you BOR Best Option Restoration!!!  they did mold remediation at my house and were awesome!  great communication, right on time, super thorough and when they found the problem was not nearly as bad as first thought - they lowered the estimate SUBSTANTIALLY and did a beautiful clean up job!   Thank you family Allen!

I noticed my favorite general contractor wasn't on Yelp but thought that everybody should know how great they are. Good contractors are super hard to find, and perhaps I'll save someone else the trouble of weeding out the awful ones since once you've got this team, you won't want anyone else touching your house.

So, Greg and his team have done a lot of work on our properties, including on a 100-year-old foreclosure. They've done the works: tiling, electrical work (updating fixtures, re-wiring, adding new plates), plumbing (new toilets, faucets, running new piping, fixing leaks), to interior stuff (painting, fixing cracks), exteriors (stucco, drywall, new ventilation) and landscaping (irrigation, pruning, gravelwork and trimming). I had a huge list of stuff that needed to be done and they knocked each line item out of the park. I'd trust them with any project, hands down.

The rates are totally reasonable. We've done it both ways where we pay a fixed sum per project, and we've also paid by the hour. They get things done in a fair amount of time, and they always show up when they say they will.

What I also greatly appreciate is Greg's willingness to give us honest, great advice about the state of the home. For example, we asked him if the foundation needed improvement, and he said no... even though we would have been willing to pay thousands to him if he said yes, and we'd have been nine the wiser. There are several examples like this that really show the team's character and integrity. They've also been great about re-doing something that turned out not as I'd hoped (aesthetically,  to quality-wise), like re-painting a bathroom. Oh, and he gave me a copy of a lease that has been super useful!

All Property Solutions is amazing. I wouldn't think of using anyone else.

Very personable customer service and competitive pricing. I had a small drywall repair job in my kitchen that probably could have been done well by anyone, but I prefer to give my business to companies who care about their customers and these guys fit the bill. Highly recommended.

Joe, the owner, has restored my faith in humanity.  I asked for an estimate to haul away an old tube TV, a broken recliner and some pieces of an old entertainment center.  He came over and told me that it was so small of a load that it would be too expensive for me.  He then offered to come over with his son and move the stuff to the curb so that the Peoria bulk pickup would take it all.  He and his son refused to take any money, try as I might to give them some. He is an amazing man and I would not hesitate to hire him for any sort of job that I might have.

OK.  You have an emergency.  Water.  Smoke.  Whatever.  You call someone, say Puroclean, they show up and throw a blank contract in your face and say they won't work until you sign it.  You look at the water on the floor and you sign it.  Congratulations.  Here are some tips so you don't get ripped off like I did.  You are buying a service AND renting equipment.  Every piece of equipment that walks in your door, whether or not it gets used, gets charged for.  For me, there were dehydrators that weren't used that I had to pay for.  (My insurance adjuster outright laughed when she saw how many dehydrators were used and commented that she does Louisiana floods and they don't use that many).  Also - when your 'team' doesn't show up because of another call (like after a monsoon)...you're still paying for the equipment.  Take lots of pictures, because they take lots of their own to document their work but if something gets broken, suddenly that picture is not available.  Be aware that what they write down has no real bearing on what they decide to charge you.  Our bill was 40% higher than their estimate. If you go through the invoice you'll find references to doors being removed that don't exist.  Or work done in rooms that didn't have anything done.  Their response is the software does that, you just have to pay.  If you have an insurance claim, you can be screwed as your insurance company may not release your funds if you don't get a signed zero balance invoice from the contractor.  So - if they won't negotiate with you or at least make their invoice correct, they hold all the cards.  So, count every piece of equipment, make sure it's necessary and get them out as soon as possible.

We have a large yard with many mature trees of varying species. Daniel, a professional arborist, came out to review and suggest a comprehensive game plan for each species. Their pricing was very competitive to other firms that reviewed. Miguel and his crew did great work per their original schedule and pricing. I would highly recommend Phoenix Trim A Tree for your yard.

The service and professionalism that was shown John was outstanding. My tile is almost 10 years old and looked every bit of it. Today it looks brand new. I highly recommend this outstanding work.

Horrible customer service. I left full detail when I had to leave a message. When MARTIN called me back I told him what I needed. When he asked how I was referred I told him Living Social. He told me that was expired. I told him I just purchased it. He told me again that he thinks it's expired. I told him that I just purchased it that day. Then he told me it would be anothe $80 to have it pretreated. I told him he could talk to my husband that day about it. I asked him what time he could come on Friday and he told me he would have to get back to me. I asked him if he would call me back the same day and he said yes.  I asked his name and he said Martin but thatnhe or David would call me back. He never called back.

Acuity  builders redid my kitchen , flooring and fireplace when i had a leak in my kitchen.   I had to replace some damaged areas and then decided to do some small upgrades to my condo.   Ken and his team were always a pleasure to work with.  Gabby is pleasant and kind and she too was a joy.   I had a small paining issue and when i talked to Gabby about it, i had a call from ken within 5 mins to schedule someone to come back and fix it to my liking.  I love the way my condo looks now and would use Acuity Builders again in a heart beat.

Working with Dave Richardson and Mexican Tile Restoration was a pleasure. The company is dependable and each crew did an amazing job from broken tile removal and replacement, stripping to staining and sealing. The attention to detail and the respect shown to our home was impeccable. It is obvious that these people are not only knowledgeable but also love what they do. Our outdated whitewashed Saltillo tile was transformed from dated to stunning. Everyone who has seen it is amazed at the difference. I disliked the former tile so much that I had considered removing it, but now I am so happy that we chose to restore it. The new look has transformed our home into a showplace taking it from blah to ahhhh! Dave's creativity in selecting colors to stain our tiles was well worth the money we spent on this project. Thank you to each one of the artisans who made this project a dream come true!

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We had an absolutely horrendous experience with Michael Irving at Hercules Restoration.

We run a successful property management company in Los Angeles and own investment property in Phoenix. We chose Mike over the many other contractors we talked to when some of our drainage pipes collapsed at our property causing all kinds of water issues. We chose Mike because he told us all the sales bologna that we wanted to hear before we got started with him. Many things needed to be done such as the insurance company needed to be contacted to file a claim and collect money, restoration work needed to be done, flooring ripped up, pipes replaced, renovations done, and more.

It took Mike 3 months just to get the mitigation work done which was just ripping out the drywall. He then hired a plumber he's never worked with that he met on another job site that day to come to some digging into the foundation to look at the pipes. They left all of their debris and trash lying all around the property. They didn't throw any of it away or take it to the dump. Then Mike charged us $6,000 for this restoration & plumbing work.

After begging Mike for months to submit estimates to insurance and to please finish the work that needed to be done to get our property fixed back up so we could rent it, Mike still continued to do nothing. He would tell us he was always working on it and that he would get to it and literally no work would get done. We thought maybe if we pay him for the first step of the project, that he would continue with the rest. We paid him the $6,000 and then he never lifted a finger again on the project. He never brought any more plumbers over, never responded to our text messages, never did any work, never did anything. He would ignore our text messages and calls. 6 months has gone by and he still did not do anything and did not make any progress.

Doing all of this from Los Angeles has been horrifying. We chose someone we thought we could trust from a distance to handle our property and in turn Mike Irving has costed us tens of thousands of dollars in wasted work and loss of rental income. We had to fire Mike and get a new contractor that we are now happy with.

STAY AWAY FROM MICHAEL IRVING!!! HE IS THE WORST SERVICE PROFESSIONAL WE HAVE EVER ENCOUNTERED!!! YOU HAVE BEEN WARNED!!

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