Best Damage Restorations in United States

After researching several companies, I found Casey and Dry Now Services on Homeadvisor.  The reviews there were great, so I felt confident hiring Casey.  I definitely made the right decision.  Casey and his experienced contractor renovated two bathrooms for me - one was a complete redo and the other was a refresh of existing materials.  Both rooms turned out beautiful!  Something very important to me was working with someone who always gets back to me quickly and stands by their work.  Before, during, and after the jobs were finished Casey was always very responsive.  This was the first time I had ever done a project like this and Casey was also very understanding, patient, and helpful with all the decisions I needed to make.  I trusted Casey and his employee implicitly to respect my home throughout the project and was not disappointed.  Dry Now is definitely my go to company for any home projects, large or small.

Fantabulous service by Allen and his crew.  Workmanship and attention to every detail was a cut above and the finished product was second to none. Referred by Scottsdale Air, my HVAC co., they did not disappoint.  I will let my friends and family know what this first class service crew did for me and I will surely call them back next time for another thorough cleaning.

You rock!!! ALLEN...
Thank you for taking care of me and my family!

We just complete a master bath shower renovation using Venturi (they were recommended to us by our insurer).  Overall, the project and the results were excellent, they could not have been better.  Communication during the project was on-going and they were excellent advisors to us when selecting tile.  A special shout out to Ed Corbett, Tara Hawkins, Larry, Luis and the two guys who first came out to deal with the water damage.  Everyone was a pleasure to work with.

I hate writing a bad review but it needs to be done in our case. Very long story short, we had a meeting with Chris, he saw visible mold which scared us into getting the job done. A preliminary mold test was never suggested by this company. When the techs didn't address the visible mold, we were curious as to why. Chris came out again and gave an inspection and the visible mold turned out to be spider webs. Chris maintains he never said it was mold in the first place. We understand companies make mistakes and what's important is how they fix their mistakes. Chris did not admit his mistake, showing he values his pride more than he does the company or their customers. If you have this company out, get a preliminary mold test and record all communications.

We called AZ restoration in March. Dean was the first to come out and give us an idea of what was going on. He even took the time to speak with me after I got off work since I had questions my husband couldn't answer. Next, we interacted with Doug. He took time out of his evening to speak with me. They were very knowledgeable, extremely responsive, reliable, were very courteous in our home and we felt extremely comfortable with their entire team. Doug has so much knowledge about insurance claims and he even helped us navigate that process. Thanks again Doug and Dean. I would highly recommend them and would absolutely hire again

I had a leaking water heater that did damage to my drywall. I called a restoration company and they advised me to submit a claim to my insurance as there was water damage and they needed to remove and repair. When I called my claims adjustor, she said they had a restoration company that they work with (B.O.R.). I had Eric come out and price repairing the drywall wall as the other company had already removed everything that was damaged. Eric and his son Cameron were very honest and you could tell they took pride in their work. There was some very tight timing trying to work with the other restoration company, B.O.R. and the plumber. Eric was always very responsive, showed up when he said he would and did a phenomenal job. He pointed out some things the other restoration company did not do correctly and explained what needed to be done.  He corrected their mistake and did not even charge me. In this day in age it is very hard to find companies that are honest, caring, take pride in their work and do what they say they are going to do. When they left, you could not even tell they were here. If the rating went to 10 I would give them an 11. Look no further - hire B.O.S. and you will not be disappointed.

I noticed my favorite general contractor wasn't on Yelp but thought that everybody should know how great they are. Good contractors are super hard to find, and perhaps I'll save someone else the trouble of weeding out the awful ones since once you've got this team, you won't want anyone else touching your house.

So, Greg and his team have done a lot of work on our properties, including on a 100-year-old foreclosure. They've done the works: tiling, electrical work (updating fixtures, re-wiring, adding new plates), plumbing (new toilets, faucets, running new piping, fixing leaks), to interior stuff (painting, fixing cracks), exteriors (stucco, drywall, new ventilation) and landscaping (irrigation, pruning, gravelwork and trimming). I had a huge list of stuff that needed to be done and they knocked each line item out of the park. I'd trust them with any project, hands down.

The rates are totally reasonable. We've done it both ways where we pay a fixed sum per project, and we've also paid by the hour. They get things done in a fair amount of time, and they always show up when they say they will.

What I also greatly appreciate is Greg's willingness to give us honest, great advice about the state of the home. For example, we asked him if the foundation needed improvement, and he said no... even though we would have been willing to pay thousands to him if he said yes, and we'd have been nine the wiser. There are several examples like this that really show the team's character and integrity. They've also been great about re-doing something that turned out not as I'd hoped (aesthetically,  to quality-wise), like re-painting a bathroom. Oh, and he gave me a copy of a lease that has been super useful!

All Property Solutions is amazing. I wouldn't think of using anyone else.

Installed new windows in my house and one large window had a leak over the years causing damage to the drywall. It was a large rounded window with lots of damage.  Repairing the drywall looked like a losing battle and was going to be forced to start over around my new window. Called Robbie, he looked at it and gave me a date.

He arrived today 8/15/22 on time and within 3 hours he was finished. He's done work for me before and the consistency is flawless. Not only is he talented and skilled, he's friendly, fair pricing, on time, professional, timely at his work and simply a great businessman. I will never use anyone else. NEVER! He's that good all the way around.

Joe, the owner, has restored my faith in humanity.  I asked for an estimate to haul away an old tube TV, a broken recliner and some pieces of an old entertainment center.  He came over and told me that it was so small of a load that it would be too expensive for me.  He then offered to come over with his son and move the stuff to the curb so that the Peoria bulk pickup would take it all.  He and his son refused to take any money, try as I might to give them some. He is an amazing man and I would not hesitate to hire him for any sort of job that I might have.

The team was great. Referred a contractor who worked with the restoration team and directly with the insurance company to repair water damaged island in my kitchen. Francisco was professional and personable. They handled everything with deliberate care. Good communication through the process.

Great company if you need water or other contaminants removed safely.

This company is great! I got a quote to trim our large mesquite tree from them and Tree Pros--these guys quoted half the price of Tree Pros. Burt came to our house to give the quote--very friendly, knowledgeable and genuine. Didn't feel he was trying to upsell me. They scheduled the work within days and did a great job. They even cut up firewood for us. I'll definitely go back to them for all my tree trimming needs!

Wow!!!  I am amazed at how beautiful my floors turned out!!  They were quick to come and estimate and quick to book and quick to do the work.  It's been over a month and I'm still thrilled!  Haven't found any 'oops' in the job.

We met Marty today.  After talking to him over the telephone I knew that I would hire him.

Very professional, neat and clean.  I highly recommend the Scotchgard for carpet.

I look forward to Marty cleaning our air ducks.

Marty's price is fair with no hidden costs.

Nice to know someone that is still old school.

Acuity  builders redid my kitchen , flooring and fireplace when i had a leak in my kitchen.   I had to replace some damaged areas and then decided to do some small upgrades to my condo.   Ken and his team were always a pleasure to work with.  Gabby is pleasant and kind and she too was a joy.   I had a small paining issue and when i talked to Gabby about it, i had a call from ken within 5 mins to schedule someone to come back and fix it to my liking.  I love the way my condo looks now and would use Acuity Builders again in a heart beat.

This company came across as the answer to all of our problems....$2000 later..... MORE PROBLEMS.  I want to cry problems.  
Our Tile was installed beautifully with the wrong color grout.  We found Mexican Tile Restoration who said they could stain our grout to any color that we wanted.
The day the crew came my husband told Dave (owner) that the floor needed to be  vacuumed  (we have dogs) and even offered to do so himself. Dave assured him that the floor would be thoroughly vacuumed before they stained the grout. The tile would need to be sealed for a final time after they fixed the grout.  My husband has been diligently working on sealing the grout and its been taking forever.  I decide its time I try to help and get things moving a little faster which is very hard when you have a toddler and a baby.  The closer I get to it, the more I realize that this job is a total, complete scam.  There is dog hair woven all through out the new  grout color.  They did not vacuum.  They did not prep.  I approached my husband and he said that he had gone through all of the emotions I was feeling right now and thats what has been taking him so long.  He was going through and picking out each solitary hair with a knife  before he could lay down the sealer.  Hours and hours of extended prep work to do a normal sealant job.  It would have taken less time to change the grout color ourselves.  When my husband confronted Dave, he said that they vacuumed the floor 3 times before staining the grout. He claimed every time they moved furniture there was more dog hair and they couldn't do anything about it. Keep in mind we only have 2 dogs and they stay in a back room and don't have free run of the house. Also, the pictures taken here are in the hallway and there is absolutely no furniture in the hallway. In addition to the dog hair problems, they were quite sloppy with the grout stain. See this picture where grout joints were completely missed and tiles were painted with grout stain (are they drunk?) Overall, Dave is a smooth talker, who talks about how sloppy every other crew is, but in reality him and his crew are just careless slobs as well. I would not recommend this company if you are somebody who cares about detail.

Hercules Contractor - Warning DO NOT use this contractor!
1. 2020 Laundry Room Remodel with Hercules - Oct 28, 2020 to Dec 1, 2020. Further work had to be done to complete remodel because homeowner no longer wanted to continue with Hercules Contractor.
2. Hercules Estimate exceeded final price by $8000.00 plus. Materials listed in price included purchased materials but returns that Hercules laborers took back were never credited on final invoice. Hercules added 15% upcharge for materials. Errors resulted in additional two weeks of labor charges that Hercules owner said he would not charge for since it was their errors but the labor hours were added anyway to final price. The Hercules invoice was the most unprofessional that I have ever seen.
3. Rework, project lead errors, miscommunication between all management & labors, labors unskilled, subcontractors unskilled. Lead manager of project totally unqualified.
4. One day notice they arrived to do demo. No drawings or plans for laundry room remodel even after walls demo'd and hot water heater removed. Space was totally open however lead project manager measured space available wrong. Homeowner provided rough drawings & plans and revised work as demo continued for walls, concrete for plumbing & new sink, dryer venting & electrical. Homeowner looked for advice and guidance by contractor but management only directed labors to make changes based on homeowner ideas despite lack of space in the area to complete.
5. Hercules plumber rerouting plumbing after digging out concrete advised homeowner to cut off existing access to hot/cold water at old sink/drain plumbing based on licensed plumbing guidelines but his evaluation and estimates were wrong. Resulting in no access to plumbing of hot/cold water and drainage from old system once concrete poured limiting new plumbing design.
6. Hercules never secured a written contract with the plumbing subcontractors for Navien tankless hot water heater. Original plumbing subcontractor quit. Original plumber installed Tankless Hotwater heater improperly (resulted in delay of new tankless hot water heater installation and work could not proceed until completed). Navien Sales Rep was called at least 4 times to diagnose possible installation errors, however, he admitted he was not a plumbing installer.
7. Hercules brought in another plumbing contractor to complete installation. They were called many times by Lead Project Manager to come out to homeowner's house to make changes to Navien tankless hotwater heater & system however, Lead PM knew nothing about plumbing and was directing this plumbing contractor to make changes, such as, drainage that was never properly connected or replumb connections and dipswitch changes.
8. Completed drywall was torn down at many locations for rework, new plumbing for new sink was changed many times. Sink that Lead Project Manager said would fit in corner space could not fit. Walls again had to be torn down and reopened that took space from garage to fit a new sink. Hercules Owner said he would pay for it, however, he added all labor changes to final bill. Owner directed laborer to use 2x6 to frame new space taken from the garage for the new sink. 2x6 used approx. 1  1/2 more inches of space that was desperately need for  a sink to fit. Only one small bar sink size was able to fit in the space now and cost approx. $300.
9. On 1/8/21, homeowner hired Mark One Plumbing, Navien Service Specialist:   one of several Specialists listed on Navien website - to check that Navien Tankless Waterheater was installed correctly. This is what Mark One plumbing stated:
a. NaviCirc recycle valve was installed by Hercules - MarkOne plumbing stated internal Waterheater setting and Dipswitches were not set as required in the installation and operating instructions manual. Mark One made the necessary adjustments.
b. Exhaust aluminum and pvc pipe coming off the unit was not angled properly and excess moisture and steam would have accumulated in it; causing the moisture to go back into the unit and require the motor to work harder and eventually destroy the motor.

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