Best Businesses in Phoenix, AZ

The owner spent a lot of time explaining everything to us!  We had a lot of questions as we are remodeling our home. Great customer service.

This locally owned family company is full of good people. I was amazed at how easy it was to work with Burdette. The owners interacted on my kitchen with me a made me a d my job feel special, personal...everything handmade, color was custom, based off My description  and I couldn't have asked for it to have come together more beautiful. I love my cabinets and my kitchen, it makes the entire home a home. I highly recommend Burdette for jobs big and small.

They just completed a master bedroom closet and mud room hutch for me and I couldn't be more pleased.  Price was fair and work product exceptional.  It's clear that they take pride in their work.  The hutch was started by another party and was a mess when they took over the project.  They were able to take care of the shortcomings and complete the job quickly.

Matt did a wonderful job installing my all kitchen cabinets and all the hardware and crown molding. He showed up on time and was very skilled at the job. Attention to detail was great.

We are so happy with our new wall bed for our guest room/office.  Lynda was extremely helpful in selecting the right bed for our room, the perfect finish and hardware.  Delivery was on time and installers did a great job.  We could not be more pleased.u

This review is regarding the customer service for the store. They took months to get me a quote on cabinet hardware and I had to follow up multiple times.  On top of that, they promised they would include the installation of the hardware if I bought it from them, but then reneged and said they could recommend someone to do it.  Thanks but I'll take my business elsewhere!

Ty has been my Go-to guy on all my cabinets jobs around town. He meets my clients at sollid's showroom when necessary. Answers all their questions and treats them like Family. What better person to ask questions about sollid's cabinets then their oldest active dealer in the valley? Ty you truely go above and beyond and it doesn't go unnoticed. Cabinets Tomorrow is absolutely your best option for cabinets.

Got several quotes on kitchen remodel, decided to go with CHITWOOD cabinets due to their help in deciding our design and products to use. They came to our home to meet with us and general contractor to design layout and discuss options before making  final decision. Drew up plans signed  paperwork and informed us 6 to 8 weeks and cabinets would be in. 12 weeks later cabinets came in incomplete!!!! CHITWOOD neglected to fax in the special order items with the order. Finally another 12 weeks later the final pieces arrived.  Our general contracter took the lead and customized our kitchen above and beyond.  When we called        Chitwood for any updates on our cabinets it took days to get a call back. We are very happy with our end product but the miscommunication and lack of urgency and customer service was annoying and disheartening! We will not be recommending CHITWOOD Cabinets!

It wasn't a great experience. The cabinet they put in is so shallow you can't even put a homer bucket in it. One of the drawers is way unleveled to the eye. Obviously the installer didn't put a level on it. I'd pick a different company if I were you

The Good:  The final design fit our needs perfectly.  What once was a worn and outdated kitchen, is now a beautiful and functional part of our home.  Thank you Margo!
The product is quality craftsmanship, drawers are dovetailed,  RD Henry brackets, and soft closures utilized throughout. Finally where pullout shelving is used, soft closures are installed.
- Stradlings Cabinets is a family owed small business in Gilbert, AZ.  
- Shout out to Stradlings General Contractor, Josh Liles.  He is terrific. Josh took care of all the sub contractor issues that popped up during the install process.  From difficult to minor, all tasks were approached with the same 'git er done' attitude.  Obviously Josh was in control of only so many things, but I know a hard worker who cares about his product when I see it.  Thank you Josh. Your efforts were greatly appreciated.

The Bad and Ugly:  if you want to raise your blood pressure, and become frustrated beyond measure, check out the poor customer service made worse by a total lack of communication between the customer and the service provider, at Stradling's Cabinets.  All monetary exchanges must be conducted in cash or check.  
If you agree to this and want them to design for you, it is 10% of the total estimated cost of the job up front. That money is put toward the cost of the project design if a contract is signed.  If not, then it goes into the Stradling coffers.  Depending on sq footage and other factors, one can spend anywhere from 25k - 100k + for a complete kitchen remodel.  
Once design is finished and you agree to have Stradling's do the work, the customer must contact, schedule and pay for the demolition (old cupboards and cabinets) prior to the installation of your new cabinets.(approximately $325,  and old cabinets are recycled ).
Also before Stradlings can order your 'custom cabinets' from the factory the customer must pay 50% of total cost in cash or check .  
And finally, when your new kitchen arrives on pallets and is unceremoniously dropped in your driveway, the customer must pay the remaining balance, (in cash or checks , Lol) before a single nail is driven.
The whole process from start to finish took about 60 days, give or take a weekend.  We were only without water to the kitchen for 11 days. (Washing dishes in the spare bathroom got old after day three, or so)
The most infuriating thing however was not Stradlings business model, living in sawdust for the better part of a month, or even the running water issue.  It was the complete and total lack of communication(zero, zip, nada) between Stradlings and myself.  There were several instances/issues that came up over the course of this project, and I had to call them to find out what happened.  In my mind, if I have paid for an item and/or service up front, I should not be asking the company with my money why things went the way they did.  
When, and I mean WHEN parts didn't come in, or the deconstruction crew screwed up the marble window ledges, or the drywall people were delayed for two days, or the electricians made the wrong cut in my outer wall, or sending an obviously sick man into my home to do the tile work, or the full stop on the completion of my project, because somebody ordered mismatched drawer fronts and  pull handles. Stradling's Cabinets actually had the gall to try and blame me,  (like I would purposely order two different drawer fronts with dissimilar designs) instead of just taking responsibility for the error and getting it fixed.  In the end they said it was the factories fault.  Whatever.  I just want what I paid for, I want it done right the first time, AND if something does go wrong, I do not want to be the one who has to call Stradlings, and ask repeatedly when is it gonna be fixed!  
I found out this evening that Stradlings had the corrected drawer fronts delivered to them on Sept 12th, they then sat on them for five days until Friday,Sept 17 when they were given to the cabinet installer.  During this timeframe, I called the company many times looking for my drawer fronts and handles.  It was very frustrating because no matter whom I spoke with no one seemed to know when I could expect them to be installed.  I even asked if Josh could do the install. The answer was always, he was busy.
It is October 1st and the cabinet installer just finished installing the drawer fronts and hardware.  He informed me that he had the drawer fronts for a full week. He said that he was told that there was 'no rush' on the install!  
Today is Oct 1st. My cabinets that I paid 100% for over a month ago, are finally in and they look very nice.  

Recommendation:  Either do it yourself, or find a company that speaks to the importance of customer service, and then does all they can to make sure that value stands out.  Organizations that display integrity above all else are generally very successful.  Unfortunately, because of my experience with Stradlings, I will not use their services again.

I wanted to put granite counters in the kitchen as well as change out the sink and Neil from Millennium Designs was great. The counter tops looked great and his suggestion on the sink was spot on. I'm in another house now and will be using Millennium Designs for my counter tops here as well.

We hired Frank to do work back in 2016. He came to our home with the most disgusting cabinets that I forced him to take them out. He still owes us $4600. Do no use this company.

Good grief. These people NEVER answer their phone. When my husband and I finally got a hold of them to set an appointment, Tony, who I think is the owner never showed up to our appointment! We have called and left multiple messages and no response. Horrible customer service!