Millennium Designs

I wanted to put granite counters in the kitchen as well as change out the sink and Neil from Millennium Designs was great. The counter tops looked great and his suggestion on the sink was spot on. I'm in another house now and will be using Millennium Designs for my counter tops here as well.

Review of Millennium Designs, Inc. located at 4707 E Bell Rd Ste C-3 Phoenix, AZ 85032--To any customer, please be aware this could happen to you!!
I researched companies and reverified their credentials with AZROC, BBB and looked at their reviews before deciding who would remodel our guest bathroom and the master bathroom. Then I found Millennium Designs, Inc. their website looked great; they have many happy customers and won awards. When you read about the company, it says we are your one-stop-shop for all your remodeling and construction needs in actuality; It is a one-stop-shop that does NOTHING.
I would not recommend this company due to the lack of professionalism and lack of communication. I spent nearly five weeks wasting my time starting from 7/8/2021 when I went into their shop to discuss the project, and due to the owner going on vacation, an appointment to visit our home was set for 7/21/21 at 11:00 a.m. to look at the project.
He committed that he would do the job when he came to our home on 7/21/21, looked at the guest bath, took measurements, and needed to generate a quote. However, he never performed or produced a quote after several requests, and nearly five weeks later, we were strung along with the owner, Neil Kortie. When asked if you are interested in this project, he never said no when asked on 8/3/2021 on the quote status, he texted back on 8/4/21, and I quote him, she will be coming around the mountain when she comes, getting closer.  I did not appreciate that remark or humor!
He also never indicated not to purchase any fixtures for this job; I purchased fixtures to move the project along, including the granite slab for the custom vanity countertop. I am still waiting to get another contractor and the slab fabricated. Total costs for the fixtures/slab to date are $4500.00, excluding the costs of the shower door, the custom vanity, or fabrication.
I made an additional phone call on 8/9/2021; he said he was very busy will have the quote by the end of the day. On 8/10/2021, I received no quote, so I called him and said, this is not working for me, and we need to go our separate ways, so he was fired on 8/10/2021; his only response to me was good luck with your project. It is clear to me that due to his countless delays, he never intended on doing the job in the first place after all these wasted weeks, let alone not being honest and upfront with me as the customer!!
Companies are having issues with not wanting to do the job because I have already purchased the fixtures. They can't profit from the fixtures I have purchased, regardless of having the master bath coming up next; thank you, Mr. Neil Kortie. What happened to our society in helping people or being kind and doing your job which appears does not exist anymore.

The Millennium Designs' owner, Neil, was a wonderful and patient person to work with for kitchen cabinets. After the installations of brand new cabinets in my kitchen, I found some defects on some of the cabinet doors.  Neil called the kitchen factory and ordered new ones for me, but colors did not match the rest of the cabinet doors! So, he told the factory to remake them, but the factory refused to do so and they told me that they would come to my house to spray all the cabinets!! My husband thought it could be toxic to our health!  Neil negotiated with the factory again and see if they could make the whole brand new kitchen cabinets!  Finally, the factory agreed with Neil and we are happy to have all matched color and brand new cabinets in the kitchen. I really appreciate Neil to make his effort to have my kitchen so beautiful.