Best Businesses in Phoenix, AZ

Earlier today this review was inaccurately flagged as 'false content' by the owner, so I've attached a photo showing that this review is indeed related to this company and their affiliates.  If Yelp wishes I'll happily add more photos showing invoices received, business cards from staff and the work that was done in the house.

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I would not recommend Phx Floors/Phx Reno to anyone. I added a renovation budget to my mortgage for some updates to be done to my home - new floors and an updated kitchen. I was provided a total project estimated duration of 3-4 weeks. The floor was first and it took them almost 2 months to complete it. I ended up having to involve my mortgage company in order to get them to even communicate with me and finish my baseboards. Only at that point was I then informed that my kitchen cabinets had not even been ordered (even though I was told they had been for quite some time) and had a lead time of at least 2 months. At that point I fired them. It is now almost 4 months later and because of having to deal with this company, Sean the owner specifically, I still don't have an updated kitchen and I am back to square one trying to find a contractor who is willing to pick up the work and complete it with the money that is left. Do not hire this company. I did everything that I could to be accommodating and understanding and in the end I was repaid with dishonesty. I couldn't be more disappointed with how it all played out and because of this company a happy home purchase has been turned into a massive headache.

Rick and his team were amazing. They were highly skilled in any job that was given to them. The attention to detail was above any other contractor I have used. They listened to what I wanted and produced exactly as I detailed.  The final  example of their commitment to customer satisfaction was how clean they left the job each and every day. I would rate them 15 out of 10.   I have complete confidence in recommending them to anyone for any job. I will also be using them for additional work in the future

Judy

We did a total gut job on our master bathroom. Mike guided us through the process. We picked out all the fixtures and finishes, but Mike, Tim, and crew did an amazing job. We went from an out-dated, boring bathroom to a modern, sleek master bathroom retreat! And they guarantee workmanship for a year, so if we have any issues, I know they'll make it right. (We haven't had any issues as of yet!)

Requested a full remodel for our studio with Rene at Sunny View Drywall, recommended by a friend. We are very satisfied with the price, quality, and professional installation. Rene remodeled the studio in the timeframe that he promised. I will definitely be contacting Sunny View Drywall for any other services in the future!

We feel truly blessed for working with Integrity Luxury Homes to build our home. When we decided to build a custom home, we interviewed over 10 potential builders and as soon as we met Jerry we knew he was the perfect fit for us. From our meeting with Jerry, we immediately felt like we could trust him.  Jerry and Yvonne were absolutely amazing throughout the whole process. We are a younger family and this was our first build, so we had a lot of unknowns. They were very supportive and we felt like they were our family supporting us throughout the whole build. They always gave us sound and honest advice and stayed mindful of our budget. Jerry's many years of experience were evident throughout the whole building process. From initial planning, going to pick out finishings, accounting, budgeting, staying on top of subcontractors, everything was absolutely amazing. We built our dream home and we couldn't have done it without Integrity Luxury Homes!

The Krunic Family

Tony his team literally saved me from a nightmare.  I hired someone who was getting their company up and going to make my brick wall higher in my backyard.  It was originally only 5ft tall and everyone could see in my backyard. This new company completely botched the wall and was not unstained it correctly.  I had to fire them on the spot but they've already created such a mess.  I contacted Tony to come check out the horrible job to see if he could provide me a estimate. He came out the next day and let me know what all needed to be done to correct the issue and finish the job.  The estimate was a fairly priced for the work ahead.  I agreed and he came back the next day with his team.  They had my wall done within hours which included reinforcing and correcting the problem from the first company.  He was super professional,  cleaned up their mess ALONG with the previous company mess  and the communication was great. I highly recommend Aldana Renovation

Joe and his team are wonderful. Joe came out to install French doors in our home and they turned out wonderful. He also installed a bedroom solid wood door that turned out perfect as well. The next project I am looking to have Joe do is remodel our bathroom shower, he had wonderful ideas to make the job go as smooth as possible. We highly recommend Joe for your future construction projects.

I meet Chris through a realtor's design person who recommended Chris Schott Development to spruce up our kitchen with new back splash and tiling of a fireplace.   He sent the best tile man I have ever seen hang tile.  It was perfectly done, neat, and not over the top expensive.  It looks beautiful and it made the whole room look fresh and updated.  

Then I wanted to remodel our bathroom.  Afraid of the cost for such a large remodel, I asked around and called some recommended contractors, two of which never showed up and one who came by but then never returned my calls or sent a bid to do the remodel.  

So, I called Chris. He and Aaron arrived in short order taking in all my ideas (some pretty silly I am sure) and we talked through all the possibilities.   Chris and Aaron paid so much attention to detail and took the extra time to explain how and why things needed to selected or installed in a certain manner in the bathroom.

Chris and his team helped me with this remodel during a very difficult family time and showed great compassion.  Chris's team instinctively understand my struggles with selecting colors, making decisions on lights, and tile yet they remained patient and understanding.  

They are an extremely professional and talented team of hard working honest man. They were prompt, very neat making sure everything was covered, and they went way beyond the scope of the job to make sure I was happy with the end results.  The bathroom turned out very elegant.  I am so proud to show it to very one. Of course, taking people into your master bath is a little strange I suppose.

Chris and Aaron often helped with extra items without any additional cost.  The Schott Development firm has a great deal of integrity and drive to severe their customers in a fair and cost efficient manner.

I would recommend them to anyone for any construction project.

Water damage from AC condisation   pipe being plugged up. Two story house and we were out of town when this happened. We are very happy that
Kim and  Kyle King with Diversified Remodeling LLC
Came to the rescue.

We began working with the Patterson Homes group in late March 2018 after our home had a fire in December.  Their bid was the most practical with the least "out of pocket" expenses for us.  In fact they came in on budget.  More importantly they agreed to do a "down to the studs" rebuild of a 4 bedroom home with 2000 sq. ft. including an attached workshop on a 5 week timeline which they met.  This timeline included time to get permits, order materials, schedule the inspector's, handling abatement and debris removal, and deal with the insurance company.  Other bids were 5-6 months for the rebuild which would have put a great deal of stress on the family.  We were making the mortgage payments all during this time so the shortened timeline was outstanding.
From the first day they arrived, they were professional, timely, fully staffed, knowledgeable about all the procedures, and code upgrades.  The upgrades could have been extensive since the original home was built in the 1970s.  Within the first two weeks, their designer met with us to choose colors of paint, flooring, counter tops, shelving and more.  She came back in once the flooring was complete to make sure the choice of paint for the walls was appropriate and complimentary.   To our surprise and appreciation, they made upgrades in materials that we didn't request.  The owner, Ryan, told me "it was the right thing to do".  Their attention to detail was a gift.
While on vacation, Ryan called me with an update of where they were in the project.  My passenger was a real estate business woman.  She told Ryan that in her 12 years of business she had never had a contractor call her to give information about her home remodel
As we walked through the house, we found things that needed to be changed.  There was never an argument.  Sometimes there was a discussion, and sometimes we paid for a change.  This company provides a two year warranty on their work.  As we move back into the house, we feel it is a brand new home.
We highly recommend this company for home rebuilds.  You will not go wrong choosing this company to do your new home or a restoration.

Betty

Our ceiling fan broke. JNB picked up a replacement and efficiently replaced the fan.  Thank you so much.

I can't say enough great things about this company! Tom and his son Ronnie have an incredible eye for design and they were able to bring our wishes to life. Peggy in the office is great fun to work with and has a great eye for details. The craftsmen that work for them are very pleasant to work with, punctual, and immensely talented. We had all of our flooring replaced, a wall removed, a wall extended, and a grand kitchen remodel. I now have the home of my dreams. I couldn't be happier! Thank you

David from ABA came this afternoon
And I now have the handles that I ordered. Vanity looks so much better and David did a great job, cleaned up any mess from drilling new holes . I'm now happy and thank David and Joe for completing the job as ordered.

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

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