Best Businesses in Phoenix, AZ

Above and beyond my expectations!  I called Rooter Ranger in a pinch and let me tell you they did not disappoint.  From the initial conversation of explaining situation and working in a very limited amount of time...they went above and beyond!  Same day service and the Technician Gabe was a top-notch professional.  Explained everything in great detail and went over the process of each item that needed repair.  I also received my electronic copy of the estimate of repairs sooner than promised as well as a follow up from the company.  EXCEPTIONAL SERVICE and took great care of me.  Keep it up.  Thank you!

Found out over the weekend that our water heater had finally given up on us after 15 years. I reached out on yelp to get a couple quotes and received a message from Diamond. I wasn't expecting a response on a Sunday night at 11pm but I received one. The owner ended up messaging me and was able to give me a quote for the unit over the internet with not issue. After receiving a couple other quotes Monday morning I decided I was going to go with P&L Plumbing. We were originally scheduled for Tuesday the 5th but I received a call that they could fit me in on Monday. Took them up on the offer. They came out and did an awesome job. Took their time with everything and the best part, no hidden costs. The price I was quoted online stayed true and that means something.
If I have any future plumbing needs I think I found a plumber I'll be using going forward.Great customer service and a great team.

We needed our grease trap pumped out, so we called several grease trap cleaning companies in our area for quotes. We wanted a company that had the best price and service in town, and Phoenix Grease Trap Services quoted us the best price over the phone. They scheduled us for the day and time we requested. They were punctual and were in and out without any issues. We will be using their company from now on.

Reached out to them about an issue with my garbage disposal. Received a text after making an appt with the tech's picture and details. He showed up promptly and was very polite and helpful. The problem was minor and he didn't even charge for the service call as a result. How many companies do that? Will use Zest for any plumbing needs in the future!!

I had a clogged drain in my kitchen sink that I couldn't unclog myself after trying everything (garbage disposal overload issue). Option One offered the lowest price to come out and fix. The person taking calls and scheduling was very polite and professional and he was able to get someone here quickly. They use an automated alert system to keep customers informed of appointments, etc.

The plumber actually texted when he was nearby to let me know he would be arriving shortly, he was super polite and thankfully did not object to me asking him to wear a mask. The best part... because the issue was resolvable with just a plunger he said there wouldn't be a charge. I was dumbfounded. At a time when customer service (literally everywhere) seems to have gone down the drain (no pun intended) this kind interaction has restored my faith in humanity!

Needless to say, I know who I'll be calling next time I have a plumbing job (and I have several coming up), and recommending to everyone I know!

Option One ROCKS!!!

Roy Jones was so quick to expedite our emergency to replace our hot water heater. Roy was so professional and he had the best prices around. I will definitely be using Roy for our next plumbing job. I highly recommend Roy to all who read this review!

DO NOT USE THIS COMPANY.  They over-charge for labor on a simple job.  They will never give you the price up-front and they will  make a mountain out of a mole-hill.  They truly are intent on charging whatever they want after the fact.     FIND ANOTHER COMPANY!     These other YELP reviews are phony.

Dave F.

I've called this company a couple of times for help with a leak in a sprinkler line , moving an irrigation box and a backyard sprinkler system that quit working. They have been terrific. They were able to come out in a timely basis, took care of the issues the first time, reasonably priced and are good at educating you on things you can do yourself as you want. They were gray the first time and I've been really happy since then. I'll continue to use them. Definitely a five star rating

These guys are awesome. They did several plumbing updates and changes during the complicated and full remodel of my home. Water heater, toilets, kitchen and master bath are just some. Reasonable prices and a professional attitude always plus a great sense of humor always. Dave and Mitch did a great job and I highly recommend them to anyone.
Thanks Guys.
TM

Great response time to a last minute needed repair!  Showed up on time, did the job quick -- even had to run out to a couple stores for the right hose.  Great price too!

I was having plumbing trouble so I went ahead and called plumbing masters. They had Mike over in no time, he was friendly and professional he really made sure I understood everything that was wrong and how he'd fix it. I'm so glad I called them truly such a life saver !!

Just a shout out to ALLPRO and the team, that in a crunch time situation, came out and handled a job with the speed and care needed to get us ready to open and operate.  Special thanks to Julio who started the ball rolling and then involved Tim who then called upon his team, Mike and Jose, who did the actual work. These two were so customer service oriented and professional I wanted to hire them for myself. Thanks for a job well done. In this day and age it means everything to small businesses to stay open. Appreciate you !

They did amazing they got the job done correctly & quick in and out and finished within 30 minutes! Definitely recommend them !

Two stars since the rep on the phone was very knowledgeable and helpful. Everything was downhill from there. The guy they sent out seemed resentful that they even sent him to my house. He complained that he was too old to be working full time and the new owner didn't understand this. That wasn't even the worst part. He overwhelmingly complained that my septic system wasn't setup right (like complaining would make things better). Was grossly over charged for his trouble shooting suggestions which now I realize was just a way to upsell. Upset with this place, upset with myself for not realizing these tactics until after the fact. 395$ later I'm no closer to getting my septic service resolved; but one thing's certain, they're not getting anymore of my money.

Had a problem with my unit I purchased and was very disappointed with my customer service call, however Greg called me back shortly after to resolve the problem after listening to the recorded call and eased my frustration by taking care of the situation. The service tech Bryan was very prompt and efficient to fix my unit under warranty and made me feel that this company really appreciates their customers. After this experience I had I would definitely refer anyone just based on the customer service received even 5 years after purchasing two units.

Had Doug fix a septic system that was improperly installed and couldn't be serviced. He replaced the vault risers, repaired discharge pipe plumbing, repaired flush line end caps and repaired inlet pipe to tank. He had a helper with him. They arrived a little late and worked the full day. All looks better and seems OK after 1 week. I'll need to rake everything smooth as they did some backhoe work. The only negative was that they left all the trash for me to figure out what to do with. 2 very heavy concrete covers and three old plastic vault risers. No idea what / how I'm going to dispose. At the end, I asked him about them and he said I could plant flowers in them or use them to hold up a deck umbrella. Hmmmm. Nice excuse. ha ha. Next time, I'll make sure that trash disposal is part of the deal. I would use him again, including haul off of the trash.

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