Best Deck & Railing Contractors in Phoenix, AZ

Worked with me to expedite their engineering certificate to be within the tight deadline of the inspection period. Easy to work with and would recommend.

we have a house uptown Sedona and we used Steven Eagle Design to design and install a fence around our entire yard.
we had the best experience working with them. they are a great team that would go out of their way to please their clients.
very honest group and their pricing was great. I would recommend them for sure and we had such a great experience working with them. I can not say enough good things about them. we love our new fence. Michael

Highly recommend Sigi and his crew! Super easy to work with. His pricing was very fair. I had an entire 2nd story deck rebuilt and house leveled by replacing the support beams in my carport under my master bedroom. The work was top notch. Every question was answered and the crew even made suggestions to help save some money. Special shout out to Tim and Adrian who worked their tails off to make sure everything was right. Even when there were minor issues, they were resolved immediately. I would absolutely use them again. You wont go wrong using Southwest. Thanks for everything Sigi!

They were nice and Pro.  my place become great!  They reconstruct the old area and cleaned up after, i will call them again for the next service.

Great work with our patio.  Great service and quality.  Showed up on time and was helpful finding a good solution.

After my review the owner of the business, Brian, reached out. It seems there was some confusion as who was going to contact who. I was impressed in talking with Brian and learning more about him. My take away is that he is honest, empathic, and a hard working business owner. Since I had no work done I cannot speak to their craftmanship.
I will give 5 stars for the integrity and communication on the part of the owner.

My pregnant wife scheduled Bob to come over to have a look at my house so I could go over all of the things we wanted to do (move some walls and add an office and a closet and update the kitchen etc). Bob arrived and greeted me with a long story about how another customer's pug bit him on the genitals before we even said hi to each other.

I moved past it and started walking him through our house trying to show him the things I wanted to do. He apparently doesn't have very good spacial awareness because as I was explaining the moving of walls and doors, he never fully grasped the concepts - he was unable to visualize what I was talking about.

Three other contractors at this point had gone through the same tour with me and took measurements and made drawings and took notes. Bob did none of that. As we were going through the kitchen, he stopped me and asked if I had an interior designer who was going to draw up plans. I told him that my wife set up our meeting and that I thought I was just going to go over the basics of what we wanted and explained that a couple other places had taken measurements and whatnot as we went along and presented their plans/designs based on my explanation along with an estimate.

He started getting aggressive really quickly - which baffled the shit out of me - and started talking to me about how he could measure [my kitchen counter] and be 2 inches different from the other guy and come out with a bid that was $10,000 more. I mean, I am pretty sure that all tape measures are based on the same standard units, so... otherwise they wouldn't be used to measure things, right? I didn't say that, but it was a really weird thing to say to me.

At this point, I said I totally didn't expect any sort of set-in-stone budget or drawings or anything - I did start reiterating that I just thought he was going to come over to get an idea of what I wanted and we would go from there, but he interrupted me to say if this is how we're starting off, then it's best I just leave or something to that effect, and starts stomping towards my front door. I say what? why? I didn't do anything to you... why are you...? And he slams my front door behind him and then slams my front gate and then slams his car door and then revs his thirsty truck engine and then turns around in front of my house and then spins his tires to drive away... Minutes later, he cancels the calendar invite like a psycho.

I'm REALLY glad he left. Better he left now than in the middle of a job. He's SUPER unstable. His giant truck is covered in Americana and flags and eagles and stuff from what I could tell - maybe he could tell I'm an anti-war socialist from the cut of my sweatpants. I can be difficult to work with at times, but I know when I'm being difficult and when I'm being super nice and easy going - if this was my fault, I would admit it. I did nothing that I can think of to set him off. Best I can figure is he saw a Bernie Sanders sticker on my car or doesn't like cats or - most likely - he realized he was completely in over his head with our project.

Maybe all he can do is patch some drywall or manage someone while they lay tile. It's just a bizarre and totally unprofessional way to decline a job. I never swore at him. I never said anything sarcastic or rude. I didn't talk down to him... I assumed he knew more about what he did than I did and admitted that my wife set it up and I was just doing what I thought I was supposed to do (which was to say things like I'd like to move this door over here and get rid of this wall and open up this room to be an office - hoping for some guidance.

This part is supposed to be sort of fun. Planning stuff out. It gets harder and more tedious and you get more impatient as the project goes along. I support veterans and local businesses, but this guy scared me, and if I knew it was going to go this way at all, I wouldn't have told him where I live or had him over to my house. I would advise you to do the same unless you just need to patch a wall or something simple maybe - just don't come to him with a larger project that involves any sort of vision or dialogue. I'm just thankful he didn't kick my animals on his way out. Hopefully he didn't vandalize my car - gonna have to review the security footage.

(Edit - I don't think he did anything to my car, but I got him on my security cam storming off and slamming my gate and also talking about getting bitten by a dog before we even say hi.)

Andy has done multiple jobs for me. Very professional, very detailed and leaves your home better than it was. Highly recommend his services!!

Altra Cool Deck's crew did an excellent job re-coating our patio surface with Cool Deck. It took the 3-man crew roughly 7 hours to complete the work including dry time and breaks. I would definitely call on and recommend them should the need arise in the future.

We are due for a major backyard upgrade. To kickstart the project, we decided to take down the store front canopy in front of our master sliding door. My wife wanted to add additional shading in the area for a hammock so we decided to add a full canopy to the area. After researching some options we decided to settle on an alumawood option given its weight and longevity. We contacted Royal Covers of AZ for a quote. It was a pretty easy / painless process to setup the appointment for on site quote and measurements. We were given a 3-4 month wait timeline for install. The materials came in after about 2.5 months and we were able to get it installed a week later. The crew was able to get it all done in one morning and the installation was clean and tidy. We are very happy we went with Royal Covers of AZ for our new canopy! We highly recommend them to everyone who is looking for quality work.

Nothing but good things to say about Dean and his crew! Charged a fair price and is most importantly responsive to any issues that might come up.

Hired Kangaroo Pools to install pool automation system. The process was not the greatest experience but it was not the worse either. To start, communication was in question as getting a hold of them is hard and the return time expect 24 to 48 hours even if they just called you or emailed you 1 minute before. After communication issues, I still decided to go with them and have them complete the work. They ask you to send photos of the system and give you a quote. They then give you a recommendation of what you need which is great. After a little back and forth my wife and I settle on what system to go with. At this time I am asking questions and making comments of what I need for my system and making sure the estimate includes everything and is within our budget. I told them we needed 3 actuators and they told me no you need 2. I repeated and told them again I need 3 based on my system and based off what was told to me by the pool builder. They said two will work and you will not encounter any surprises cost. I agreed and sent payment to get scheduled. You would think they would call and let you know a date and time if when is good for the customer? Not in this situation, I got a call from the installer saying he was on his way and will be there in 30 minutes. Luckily we were able to get the dogs locked up and let him work that day. A good thing Vanessa did was call and leave a message apologizing for what happened. I appreciated that taking accountability. So that was great. They installed the system and to my surprise I get hit with $120 charge for electrical whip which I could have ordered online $25 if they needed that and I still have wires going all over the place. But the kicker was the installer telling me we were good to go. Had he tested all the stuff he installed he would have realized it was not working correcting. Needed to get that 3rd actuator that they said we didn't needed. Another $250 and they charged me an install fee at that. But said they normally would charge $120 but charged $40 because of the situation. The situation that could have been avoided. Needless to say I feel nickeled and dime and it left a sour taste in my mouth. One thing I can say is they are very friendly and easy to work with for the most part. They try and fix the issues when they come up but could have all be avoided. I'm not made about paying for the service or equipment. I am upset because I was not told these prices up front which went over our intended budget. I'm also frustrated at the fact they charged be $120 for electrical whip that cost $22 on Amazon or Home Depot and tried to sale me on the face they normally charge $75 per for it. But even with that the $40 charge for the extra labor really pissed me off the most. I spent a lot of money for this system and to have this many issues with communication and service you would have thought it would have been. Hey sir we know it's been a rough go. We are just going to charge you for the parts.

No hard feelings the system is working. My wife and I hide all the cords that they left exposed. So from that stand point we are happy. No trying to bash. This company just giving an honest experience and you mark your choice. I do truly think they are a company that is trying to be great and just fell short for me but over all not a horrible experience.

LA Pools and Landscaping did a very poor job re-landscaping my front yard.  I've lost 3 barrel cactus because the workers cut the drip line and the cacti were over watered and died.  I also paid to have them remove the 5/8 inch poly line and they didn't.  Even worse, they planted a dead ocotillo and after 2 1/2 years and several tries to have them replace it, I finally ripped out the ocotillo from the front yard.  Here's the bad part.  The owner took the state registered tag that came with the ocotillo and promised to replace the ocotillo.  He never came back and without the tag I have no other recourse.  I tried on 3 different occasions to get him to replace the ocotillo and he never responded.  I trusted the owner to act in good faith when I gave him the state tag for the ocotillo hoping he would use it to replace my ocotillo.  I was wrong.  I will not be hiring this company in the future work and they won't get any referrals from me.

Steve came out to my fix my pool today and he did a GREAT job and took care of the problem quickly and was very professional! Nicely done Steve and Shasta!!!

The result of my Complaint filed with the AZ State ROC resulted in Mayer and Sons' Construction getting a Suspension and Fine.  Now, that the hearing and ruling has come down, my next step will be to file a claim with the Registrar of Contractor's Recovery Fund, to hopefully be reimbursed for the price of the replacement French doors and installation.

I recently had Colletti Design replace my stair railing.  Things started out well but quickly went downhill.  Initial design phase was quick and easy.  I was informed that the lead time would be 6-8 weeks.  After 8 weeks of waiting with no update, I called to find out what the status of my order was, and got a quick response.  

A team showed up to template my railing, which involved some welding inside my house.  I received a phone call later that day from my wife to inform me that the install team had set fire to my staircase, causing damage to the carpet on 3-4 stairs.

They were very apologetic and promised to pay for replacement of my stair carpeting.  I wasn't too upset at this point (accidents do happen), but my experience afterwards was completely unacceptable.

You would think that after having set a fire inside my house that this company would have payed especially close attention to my job, but I experienced the opposite.  Not once did I ever receive an unsolicited phone call.  i was constantly calling to find out when (if ever) my railing would be installed.  Two and a half weeks later, after promises of expediting, my railing was installed -- in the wrong color.

At this point, I was very upset and informed the owner of everything that went wrong.  The only thing I was given were some weak apologies.  They did eventually arrange for my railing to be removed and powder-coated in the correct color.

I was given nothing for my multiple inconveniences.  Given the price (which is substantially higher), I was expecting to receive high-level service.  I received the opposite.

All said and done, I received a simple stair railing after 12 weeks, along with a burnt carpet and several long days for my wife and baby, at a substantial price premium.

They don't care about their employees whatsoever. Covid is being spread around that warehouse and the bosses won't let people take the right amount of time off otherwise you will be fired so they're putting your health and paycheck at risk all for the company as well as putting the employees families at risk for not following covid protocols. They won't let you drink water on the floor even in 117 weather. This company thinks they're above everything and normal human decency doesn't apply to them. This is a shit show!

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