Altra Cool Deck

Altra recently removed & replaced our crumbling cool deck.  Over 1800 square feet completed in 2 days.

They were on time and professional.  I can't say enough about how clean they left our yard!  I was very impressed.

Needed our pool cool deck replaced, as it had been many years since it was last taken care of - Lots of bare spots & cracks, and chips on the edge going into the pool. This wasn't an easy job - I sent out for 5 quotes. 1 place said they didn't do cool deck, the other place quoted me way too much or things I wasn't even looking for, and a few didn't respond. I then contacted Altra by sending an email on a Saturday morning (Yes on a Saturday morning), only to have Joyce call me back within a short time, setting up and appointment to have someone come out. Altra sent someone out to the house, checked everything out, measured the area, and brought up a few points about resurfacing, and answered all my questions. They promptly sent me out a quote via email, that was right inline with what we wanted & needed. They scheduled our project, and even called us to see if we would be available to have the guys start the project a week earlier. The crew showed up on the day they were scheduled, early, and proceeded to work away. The next day they showed up, the guys were early, and again, worked until the project was complete. They took precautions, like double side taping the inside of the pool with plastic, covering items with masking paper and plastic - You could tell they took great pride in their work. When everything was finished, it looked better than I had imagines. It exceeded my expectations - These guys on the crew know their business, and worked hard! Very happy we went with Altra due to the pricing, communication, and the quality of the work. Will definitely refer them to others! Thank you Altra!

Our new cool deck looks so great - clean and fresh and a huge upgrade. The crew was fast, efficient and friendly.

Altra Cool Deck's crew did an excellent job re-coating our patio surface with Cool Deck. It took the 3-man crew roughly 7 hours to complete the work including dry time and breaks. I would definitely call on and recommend them should the need arise in the future.

I looked at lots of cool decking businesses but really liked Altra cool deck the best because they do the job right. They don't just paint over old cool decking, they grind the old stuff off and sand it smooth. Then prep it for the new cool decking. The entire yard and pool was covered with protective sheeting so when they left there was no mess. I really love my new cool decking.
I would highly recommend them.

I shouldn't even give 1 star.  I had an appointment from 8-12 today.  Never got a phone call or anything.  At 12:00 I called and the owner was so rude and he wanted to come out tomorrow.  I asked if he could bring color samples he said no, it's just sheets of paper.  He said we give quotes over the phone.  He obviously didn't want to come out here.  He said I DON'T NEED YOU AND HUNG UP.  Are you kidding me.  IN MY LIFE I HAVE NEVER DEALT WITH SUCH AN UNPROFESSIONAL COMPANY IN MY LIFE.

Positive experience here with Joyce and Michael.  They fit me in with less than a weeks notice to get a cool deck done.

Work was done at a fair price with a long warranty.  Thank you.

I needed my pool decking redone completely and had six different companies come and give me a bid, one was Altra cooldeck. I love dealing with Michael the owner. He provided me the best price and the longest warranty in the market. I will tell you the other 5 companies were hirer in price and had less warranty availability.  Two companies did not even respond back with a quote.
Altra cooldeck employees have my job done in one and a half days. The quality of work was fantastic. The cleanup could have been better but when I called and spoke with the owners, they were right on it and made the employees come back and take care of what needed to be done.
I would highly recommend this company and if I had a second pool that needed decking repair, it would be Altra Cool Deck.

We were in desperate need of a new cool deck as every part of our cool decking had chips and missing texture, etc.  We got multiple bids and Altra had by far the best warranty and price.  They were quick and efficient with their work.  They cool deck looks great, with the color that we chose.  I feel great knowing that I do not have to worry about cracks or chips with their wonderful warranty.  I would highly recommend Altra Cool Deck to anyone looking to repair or replace any cool decking around their pool.

The sales manager was very nice, very informative,  professional and work was done on time.  It looks great.  Absolutely I'd recommend this company.

We had Altra Cool Deck resurface our 10 year old cool deck - they did a wonderful job as far as appearance but during our Memorial Day cook-out, our guests commented how hot it was (and it was only around 100 degrees that day).  I called the company and a representative called me back and said she would have a technician contact me - our original cool deck was very cool - it was warm in extreme temperatures but never this hot.  The representative told me she never heard of one of their decks not being cool and to go stand on cement and then stand on the cool deck to see the difference - we did that and there wasn't much of a temperature difference.  The technician never called and the deck is so hot now with 110 plus degrees we have to lay down towels on the deck just to walk from the patio to the pool so what they advertise as a cool deck is now a hot deck.

this man continues to threaten through emails since he didn't like me leaving a truthful review beware!