Best Businesses in Arizona

Envy is the company to call when you need anything reconstructed in your house. They were very responsive and quick to respond to repairing my roof due to time contraints in changing Insurance companies. The roof was completed within 2 days, and they did an EXCELLENT JOB!!!! We have had so many compliments on how nice it looks from the neighbors. They were very easy to work with and worked around my schedule as far as completing the job and receiving pmt. They did not pressure me in chosing them as the company to complete the job. I had 2 other companies give me quotes for the job, and they gave me the best deal. I HIGHLY recommend them!!!

JoAnn

Our fish tank overfilled on a Friday morning for a little over an hour. My husband called Kingship Water Removal & Restoration Services and they were at the door in less than 20 minutes ready to help. The flood was worse than they expected but they got to work and we had all the water out in a few hours, fans going in every room and were able to begin repairs. They checked on our walls and carpets everyday for 5 days, and made sure we were able to salvage everything we could. They were amazing and I would recommend to anyone requiring services. Thanks Kingship, this nightmare has turned positive with your help!

When my mother unexpectedly passed away in her home I was given AZ Bio Cleanup's information by a family friend. Joe came out right away and assessed what needed to be cleaned and even handled the home insurance for me as they seemed to be difficult to deal with he handled it all and given my state of grief I was more than thankful for his gentleness and professionalism. Once the initial job was done I was so happy with the results I hired them to come back to clean out the home as it was a hoarding situation. There was no way I could do it myself. Their team was fantastic to deal with and even with some set backs that neither myself or AZ Bio had control over, they got the job done to a level that I could handle while keeping me within the budget I could afford. Now the family home is completely fixed up,clean and once again livable. I have AZ Bio to thank for getting the most difficult part of this process done. I HIGHLY recommend this company to anyone in need. Thank you again AZ BIO!

We're repeat customers for carpet cleaning and repair, but this time we added on upholstery cleaning. Brandon called ahead to let us know what time he was arriving and was right on time. He got to work right away setting up barriers on the wall corners to protect paint and listening to my house tour pointing out special spots on the carpet and one extra dirty chair from too many years of heavy use. This took the better part of a day to clean this big house, but it looks fantastic at a very fair price. Thank you Phoenix Carpet Repair & Cleaning and especially to Brandon for your hard work and great attitude.

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

At a loss for who to call on a Thursday night when we discover a water leak coming from the attic wet walls and carpet.  I can't thank Matt enough for coming out so quickly starting the process of getting everything dried out!!! Matt was very thorough with his inspection and making sure everything dried completely when he came back to pick up the equipment. I appreciate the professionalism and positive attitude along with the very clean job he did, no sign of the fact he cut out walls and ceiling, a very neat demo.  Thank you Lotus and Matt!!!

I AM SO very impressed with this company! The communication (like letting me know they're running a little late due to traffic) ALWAYS calling ahead to check MY availability, the upfront info on cost, no hidden fees etc., the courtesy of every employee and above all, the quality of the work! The cabinets they rebuilt for me are perfect!!! I couldn't be happier and will ABSOLUTELY recommend them to anyone who needs new cabinets! The price is totally reasonable too I might add! I was without cabinets for FOUR MONTHS because of a previous company (Adam's Disaster & restoration) and it was nothing but headache, hell and bullshit! (Read my review about them, and what others had to say). Western Skies was the epitome of perfection throughout the entire process AND they got my cabinets rebuilt pretty damn fast, especially compared to others! I've never been so enthusiastic about a construction company before!!! BTW the wood isn't cheap particle board! It's good and sturdy! Steve was the one overseeing my project and he is WONDERFUL! Super nice guy!! Skip the searching around and just go straight to them!

After a severe storm, I noticed shingles in my yard and called Tempel Roofing to inspect based on the favorable Yelp reviews. I had a positive experience from the beginning of the process to the completed job and cannot say enough good things about Nate who we worked with throughout the process. Nate was very professional and knowledgeable and I was confident moving forward each step along the way. After inspection of my roof, it was determined that the whole roof would need to be replaced. Nate walked me through the entire process of what to expect dealing with the insurance company and was my liaison making the process incredibly easy. Nate was very responsive and able to answer all of my questions.

The install went very smoothly and the crew did a great job and completed the project shortly after insurance approval. I coordinated with Yousef on the actual install who did a great job of communicating timeline of the job, delivery of materials, and clean up of the job site.  

I highly recommend Tempel Roofing and Nate.

I found myself in the most impossible, stressful situation and needed help badly and fast. Contacted Bryan Swallow and from the first minute we spoke- I knew I was in good hands. I didn't realize how good until my project took many different  turns (because it was an out of the ordinary voc situation. I guess all of those are out of the ordinary but this one- for the books)!

Bryan always, always answers his phone and is polite, courteous and beyond helpful. Nothing is too big of an ask. He is a wealth of information for anything disaster related. Plus, if he doesn't do it- he has a roledex of equally fantastic contacts that can. Trustworthy, prompt and careful. Detail oriented!
He was the only one that said he could and would help me - and he did. Above and beyond. Highly recommend. And he is a very nice person. Thank you.

We recently had our roof replaced due to a leak and storm damage from monsoon season. Pearce stopped by the day of the storm to help with the leak, he was excellent throughout every step and handled the whole process. We now have a great new roof and would recommend Mission Restoration in the future.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

We have worked with Ken and Marymargaret on many projects. They are both very honest and hardworking and easy to work with and for.
We look forward to working with them on other projects as they arise and give them a high thumbs up for others who seek their services!
Thank you
Phillip Boldt

We just bought a house in AZ, and while we were gone, the monsoon hit us and left us with a flooded house. I did not know anyone and the first call for emergency service from another company said it would be 2-3 days. Second call was to hyrodpro. They were out that day and stay in conta the whole time we were being dried out. Every call was dealt with promptly. We seem to be a magnet for water damage, but this company had excellent service.

My home warranty sent Sunbright pool service to fix my pool pump. I knew I was in good hands when they called shortly after I put the claim in and scheduled the visit for the next morning. They were very professional, arrived on time and most importantly fix my pump. A+ service!!!

We called Water Fighters out after a flood in our upstairs bathroom took place and they were out very quickly. Initially I was taken by their professionalism and Brandon and Nic made me feel very taken care of as far as what would happen with insurance claims and such. Prior to getting word from insurance they said they would need to remove all continuous flooring which was carpeting in halls, 3 bedrooms and down our stairs. I tried pumping the brakes on removing carpet that was not affected but they insisted so we trusted their word. It snowballed shortly after we got word that our insurance would only be paying 10k for the incident. Simultaneously to this news, their rebuild bid of 27k total arrived, 10k being for mediation alone (cutting drywall, fans, etc). I asked them to work with me on it since I'm all out of pocket and they came down 5k, but ONLY if I agreed to do the rebuild with them otherwise the mediation would need to be paid in full. Well there goes the insurance money. So in the interest of getting a deal and our moneys worth, we agreed. To start the job I paid the 10k in full and 7k to begin the rebuild.

Last week after they finished the drywall, I spoke with my project manager about putting hardwood instead of carpet and procuring it and all the bathroom items such as vanity and fixtures. Cool, got thumbs up- said we will look at it Tuesday. Come Tuesday it's suddenly a complete disaster, as they put it-  we are expecting upgrades and completely changed the scope.  First of all, we paid for the upgrades- so by all reasonable and intelligent logic those materials they had planned to procure on their itemized bid should be deducted and bid reworked with only the change in scope of labor. (The materials came out to 6500 of the bid). They refused to see eye to eye with me on this and kept throwing their discount in my face like I'm some charity case. I was a paying customer $17,000 in at that point and all that's been done is drywall repair and texture (using their own numbers the work they've done so far is worth $1500). I told them I'd be more than happy to pay difference in instal but rework the bid with no materials and adjust the labor to hardwood flooring installation. NOPE. They refused, wanted to add supplemental charges to install the flooring and the vanity. I had 4 other highly respected veteran contractors come through my house yesterday and told me flat out this is a straight hustle and to get them the heck out of my house asap. I called them this morning and fired them. We are losing 5500 in labor or whatever the hell else they SHOULD do for what I paid them but I'd rather walk away. I will not give them another dime. The funny part is I've already subbed out the work to a flooring guy, painters, electric and a contractor and am getting it all done this week for $5000. Water fighters told me they would have painted half our walls and left me with no floors for the full $12,000.... They'd set my upgraded vanity and mirrors for an extra $2400 and god knows how much they would've tacked on for the floors.

Companies like this tailor to clients that can collect large chunks from insurance companies for the rebuild. I'm disappointed as they sold themselves to be such great people but when it boils down it they've got complaints with ROC and an F with BBB. I have to question the overall intelligence of the owner as well. What's the point of an itemized invoice if it can't be adjusted?

Don't get involved with these people. They insist they tried to help us best they could. Photos are our house now not including downstairs where they only repaired the celing drywall and texture. After $17,000 in. What a fucking joke!

I'll also add that they sequestered me for reviews at least 4 times during our 2 weeks working together. I said I would at the end, absolutely! As a business owner myself I know how important it is. So here's the review as I promised :)

My family & I suffered a house fire on March 31, 2019.  As of August 28, 2020 (17 MO. POST FIRE) we have NOT been able to finalize the business relationship we started with AZ Fire & Water Damage Restoration INC. (AFW) on 3/31/2019 due to their abhorrent business ethics.

I would NOT recommend this company to my worst enemy.  Just  for the record, this is the only time I have ever written a negative review, I don't like confrontation, & I stand firmly by everything I have written below.

AFW have dragged the reparation of our home for months, made empty promises to complete work, provided shoddy workmanship that had to be redone various times over, & have basically attempted to charge approx. $30,000 worth of work NOT done to the home before I called them out on this, threatening legal action, in order for them them to take me seriously. Additionally their contents department has lost & damaged personal items collected from my home to clean post fire.
I feel that my family & I have been more than patient & kind with AFW, giving them dozens of chances & ridiculously ample time to finish work, but they have taken this kindness as a sign of weakness they could exploit.

AFW initially promised repairs on home would be done by October 2019,
then this got pushed to before Christmas 2019, then end of the year 2019, then end of February 2020, then end of April 2020...

During the time the company was repairing our home, they had an issue with the 2nd of 3 contractors that were hired to oversee the project. The 2nd contractor, Leonel Campas, was let go from the company sometime in January 2020, &  AFW did not have the decency to let us know. Our house wasn't worked on for months & it took a negative review on Google in February 2020, in order to be assigned another contractor and obtain a meeting with the 3rd contractor, David Brady, and the general manager, Dean Hamilton, of the company to pressure them to finish a job they had been hired to do.

The 2nd contractor has become a scapegoat of sorts to which the company has continuously blamed the mishandling reparation on our home, instead of taking responsibility & trying to rectify their mistakes in a timely matter.

Even though Brady & Hamilton were very apologetic & promised to have the work on the home finalized by April 2020, we had to continually babysit them to finish the work, & we have still not been able to end this nightmare.

By the end of April 2020, the money our insurance company had allocated for our temporary housing ran out & the house was still NOT finalized.  My family & I were forced to move out of the temporary housing and into a hotel, during the beginning phase of the COVID-19 global pandemic. I lost my job as a yoga teacher during the pandemic and was forced to pay for a hotel & food (since we did not have access to a kitchen), placing myself & my family in danger of contracting the novel virus & dipping into my savings for TWO weeks until the house was somewhat hospitable.  Floors had not even been finalized by this time.  

I requested that AFW pay for some of these hotel fees I had to incur due to their incompetence, but they outright refused to do so, or accept any kind of responsibility for the significant hardship my family & I suffered due to their negligence & terrible business ethics.

When we finally moved back into our home on May 16, 2020 there were still many things that had not been repaired yet, including NO AIR CONDITIONING on the 1st floor of our home, paint subcontracted to Marcel Painting was incomplete & poorly done, & various other big ticket items.

Work on the home slowly continued after we moved in, with workers often showing up whenever they pleased, without any regard that my family & I were  living in the home, until I demanded another walk through with AFW's general manager, Hamilton, on 6/9/20, in order to beseech the company to finalize work.

We lived WITHOUT AC in the 100+ degree AZ summer for about a week before they finalized installing the AC.  Working with the company that AFW subcontracted to instal the AC has been another headache for us, as the company, Pinnacle Performance, has come out to the home more than a dozen times attempting to resolve issues resulting from poor workmanship.  Another AC company was hired on 8/13/202 by AFW to double check the 1st company's work & the tech that came to the house labeled the Pinnacle Performance's work as ghetto work, & found many issues with the AC. These issues have yet still be to resolved.

This is a SHORT list of specific grievances experienced with this company, but many other things have occurred. As I stated before, I wouldn't recommend this company to anyone & working with AFW has been a complete nightmare.  I would advise anyone who is already dealing with this company to carefully revise line item by line item on their insurance estimate, given AFW's abhorrent business ethics.

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