Best Businesses in Arizona

We had Them remove old carpet and install new flooring as well as repaint and do some repairs in our recently purchased home. Dean was very helpful with suggestions and ever mindful of our budget. The crew they sent was awesome, their work was perfectly performed. They showed up to work, no breaks, they worked 10-11 hours each day.

Our fish tank overfilled on a Friday morning for a little over an hour. My husband called Kingship Water Removal & Restoration Services and they were at the door in less than 20 minutes ready to help. The flood was worse than they expected but they got to work and we had all the water out in a few hours, fans going in every room and were able to begin repairs. They checked on our walls and carpets everyday for 5 days, and made sure we were able to salvage everything we could. They were amazing and I would recommend to anyone requiring services. Thanks Kingship, this nightmare has turned positive with your help!

I came from out of town when my mother passed away and I didn't know her home was filthy from hoarding and excessive dog excrement. I personally have never seen or smelled anything like it. I called Joe and the next morning he was there to assess the situation and by evening his team was there. in 1 night they removed all the food, garbage, carpeting and cleaned and sanitized surfaces. His team was so efficient, I paid less than the quoted amount. I would recommend this company to anyone in need of clean-up.

I have a very expensive handwoven wool rug that my puppy used as a chew toy in three different spots. I called Phoenix Carpet and Repair to see if  there was anyway that I could put a bandaid on the rug until he got older and past the chewing stage to replace the rug. Kim answered the phone and was able to help me with some options. She was able to give me a preliminary quote over the phone and scheduled for a pick up of the rug the following week. Robert came out and picked the rug up. He was so nice and friendly. He looked at the damage and said they would get back to me as soon as he brought it back to the shop.
Kim called me the next day and also sent me an email.  She said that they had some suggestions on how to repair one of the areas that had a lot of damage and not have to take too much of the soaring down.  I agreed. She said it should take about 3 weeks.  
To my surprise... I received a call about a week later to schedule delivery of the repaired rug.  Robert brought the rug yesterday and I can't tell you how happy and blown away I was!  They did an amazing job... no one would ever know that there was any damage to this rug!  I am so impressed by the workmanship, the responsiveness, Freire sly and helpful customer service.  You just don't see much of this any more.  Robert mentioned to me that they not any do all carpet repairs but also cleaning, and water damage. I am a customer for life with Phoenix Carpet and Repair. I'd you are looking for anything to do with your flooring needs call this company and know that you will be well taken care of!  Thank you so much for helping me!

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

I own a small plumbing company and we work with Jill and her team regularly. They routinely impress our cutomers with their level of customer service, quality work, communication, and integrity. They truly care about people and making disasters into homes again.
When we refer a customer to them, it's nice to have the peace of mind that comes with the knowledge they will be well taken care of. You can trust Lotus

The team of excellence at Western Skies Restoration provided outstanding communication and work on the restoration of my home. Their affordable quality of work along with professionalism was top notch. I would highly recommend this company for any project in your home.

Wow - big five stars from me!!  Thank you Temple Roofing for doing an outstanding job on my roof!  My house stands out from the rest and looks beautiful!!! Gabriel thank you so much for your professionalism and making this process easy and stress free.You and your team did fantastic - I would recommend Temple Roofing to anyone in need of a new roof!

Best service ever! I was completely impressed.  we came home to what we thought was a small issue that turned into a huge issue. I was in complete panic mode and then I called AZ Environmental contracting. Bryan was amazing. He was so completely detailed, kept me updated every step of the way. He called my insurance and worked with them and the adjuster so I didnt have to do anything. For as awful as the situation was, they made it a great experience and if we ever have any troubles in the future, they will be the first place we call.

They came out to look at the building and never responded with a quote or a no thank you. Even called them twice to follow up.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

Ken came to our house and fixed multiple issues as the house is a rental and we just moved in.  He was kind, helpful, and he got everything done with quality work.  We will definitely be using them again and will most definitely be using them again.

Lived in house for 9 years and just thought was time to replace the carpeting, had used some of those $99 room services over the years for routine cleaning, met Ray Odom, Owner of Hydro-Pro, and gave them a crack at cleaning the carpets before I replaced them. I was Amazed at results, by the time they were done the carpets looked brand new, took their time and did incredibally throrugh job.  Great service at reasonable price-well worth it. My carpet cleaner from now on.

We have had Sun Bright Pool service come out on several occasions to repair our pool equipment, through our Home Warranty company. They are terrific, to say the least.  They are professional, knowledgeable, neat and clean, and all very personable.  They provide excellent service and provide us with detail on what is needed or has been done each time.  This past week Jerry came out and serviced the pool pump.  He called me when he was done, explained what he did and wanted to verify that there were no other problems we wanted him to check.  A great guy!!  Just like the others that have been sent out!

Thank You Sun Bright!!  You have my vote of excellence!!!

So we started with them, which we felt kinda pressured to start the whole tear down, since it was the bathroom that both me and my sister use. However it was a problem since my moms surgery was coming up. That was around 3 months ago now. It still hasn't been fixed, but not only that Water Fighters won't give us a quote on what the cost will be until they figure out how much USAA gives us. I find it unprofessional and very scary. We don't know if we're getting screwed and they seem to want to talk ALL the money, which is not what the money is all for. It's for getting back things we lost in the water damage also.

The MITIGATION IS $11,000! This whole company is complete bullshit and I CANNOT recommend not going to this company ENOUGH!
STAY FAR AWAY

I'm asking if anyone has had this problem before with this company.

AZFW is hands down the worst contractor I've ever worked with and that's saying a lot. It has taken longer to make sub par repairs to a small area of water damage than it did to demo, reframe and remodel my entire home.

They trash talked another local company, saying those big box people won't take care of you, they just want your money. I wish I'd never decided o give the local small business, who's website boasts good moral character and utmost respect for the customer, a chance. Couldn't be further from the truth. Even their employees talk about how poorly they're treated.

It has been 5 months since AZFW was hired for a relatively small job, and despite being fully paid they still haven't completed the job.

They don't return phone calls or emails in any sort of respectable or timely manner. Had I not fought so hard, they would have taken payment from my insurance company without ever starting the work. Each employee I spoke to about it pointed the finger at another employee, telling me it wasn't their job to follow up. Eventually my case got escalated to the general manager, and it became evident where the rest of the employees got their poor attitude and work ethic from. I'd hoped for better service as a result of the escalation, but it was just as bad.

Employees had to return multiple time to assess the job because they kept losing documents. When the work was finally done, the quality was horrible. The wall texture used to make the repairs did not at all match the existing walls. Areas were left unpainted, and paint drips from the ceiling were all over my walls and kitchen. On top of that, they damaged my floors in the process of repairing the walls.

They sent multiple contractors out, who all reported the damage could not be spot treated, and in order to make the necessary repairs, the whole floor would need to be addressed. They kept sending different people out hoping someone could spot treat but no one agreed to that. I had to take time off work multiple times to be present, but that made no difference to them. Despite being told it wouldn't work they sent their master painter out, who had some words about the quality of the management and company in general, to get in and get out per his quote.  He was told to spot treat the floors and ceiling, despite telling them it would not be quality work. The painter himself was very courteous, and felt bad that he couldn't perform the job to his own standards, but to the standards of the people cutting his checks.

My floors are still in a state of disrepair, as are my walls.

Because the company is no longer returning my attempts at communication, I've started the process to file a formal complaint with the registrar of contractors. I've sent pictures and documentation and been advised their license could go under review as a result of their failures to comply with basic board requirements. I hate that it had to come down to that, but what else can I do when they've already been paid, and refuse to hold up their end of the transaction.

So disappointed that this company trash talked another company to get my business, and then did not at all come through in making the repairs. At least the big box company returned phone calls, offered a contract and services guarantee. All AZFW offers is problems.

UPDATE: I received notification from my insurance company that AZFW billed for services not rendered. This began another long cascade of events. At one point they'd agreed to refund my deductible and reimburse the differences in what was charged and what was actually completed.  Several weeks went by and despite having said multiple times the check was on its way. I never received payment. Finally I got an email with stipulations, essentially blackmailing me for my money, staying I could now only have the money back if I didn't post on social media and withdrew my complaint from the contractor. Though weeks ago it was apparently on its way. I, trying to move on, agreed to their terms, and after a manager finally came to see the poor quality of work with no words, they gave me the check. A few days later, they said they would no longer reimburse for the monies charged for service not rendered, and intended to still charge for work that wasn't done, despite including that it would be returned to my insurance company in the agreement for the refund of the deductible. They'd said the insurance company had been contacted, but per my agent, she never heard from anyone.  As frustrating as that was, I don't even have the energy to fight it any longer. At least, as they broke the terms of their own agreement, I intend to post my reviews as I should be allowed to regardless, as well as continue the complaint with the ROC.

I just have no words. It has been nearly 6 months, I still have to repair my walls and have additional damage of their doing, to my floors. I'm no better than I started off, but now with a higher homeowners insurance premium.