Best Businesses in Arizona

Best experience ever! I have nothing but positive things to say about our experience in working with Envy Restoration, specifically Landon McKown. After our home flooded last fall because the master tub faucet had been improperly installed during a previous remodel, we contacted our home owner's insurance company and started the process of blowers, fans, cutting dry wall and repainting. When that restoration company was done we were still left with the faucet laying in the tub and a whole in the tile floor. Since this was the first time we had ever used our home insurance policy, it was all a learning process for us. Landon was referred to me by a friend as someone who could help me understand how a claim on your insurance works; what is covered and repaired and what is not. He was so gracious with his time educating me on the process and offering to come out and look at our bathroom. Once he came out and met with my husband and I, explaining how to complete the restoration, I knew this was the company I wanted to work with. Throughout the project, Landon was consistently in contact with me, provided timely follow up, called ahead to the plumbing store where I needed to buy a new faucet so they were familiar with the situation and personally met the contractors at our home to ensure they were all on the same page.  We even completed the project well under what we had estimated it to cost. I was so impressed with the level of professionalism and follow through. If restoration was ever a need in our home again, Envy would absolutely be my choice. Thank you Landon!

Our fish tank overfilled on a Friday morning for a little over an hour. My husband called Kingship Water Removal & Restoration Services and they were at the door in less than 20 minutes ready to help. The flood was worse than they expected but they got to work and we had all the water out in a few hours, fans going in every room and were able to begin repairs. They checked on our walls and carpets everyday for 5 days, and made sure we were able to salvage everything we could. They were amazing and I would recommend to anyone requiring services. Thanks Kingship, this nightmare has turned positive with your help!

I had called 5 other carpet cleaning companies before I spoke to Joseph who was very sympathetic to our situation. My son is a car hauler and had a medical emergency that needed immediate attention. I am calling from Ca., my son is in Tempe, AZ. and his father was driving there to meet him to bring him back to Ca. to be admitted to the hospital. My son wanted the blood cleaned from the carpet before he left. Joseph came out within the hour cleaned and sanitized his truck to perfection. He also offered to drive my son to the hospital there in Tempe if needed. Joseph was truly my angel that day. Thank you for the outstanding service!
Pauline and Adrian Lujan

From start to finish, excellent experience.  Accurate over-the-phone pricing, once I made the appointment, they followed up with confirming email, and then the day of, they called 30 minutes in advance and showed up exactly when scheduled.  Robert, the tech, was a super nice guy and he went in and worked his magic and all the hills and dales in my guestroom *poof*---were gone!  COR Movers was recommended to move the furniture in and out and they too were reasonably priced and really nice guys---they even helped me remake the bed, and everyone knows what a bear it is to get a bedskirt on all by yourself.

I will definitely use them again and am happy to recommend.  The re-stretching of the carpet will give us many more years of use in an infrequently used room.

I also understand from Yelps that they are wizards at carpet-cleaning as well!

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

I had a leak appear under my Kitchen Sink that had damaged all of my cabinets just following Thanksgiving and was hosting a celebration at my home for the Holiday Season near Christmas.  Jill, Nichole, and all of the staff at Lotus Restoration definitely understood the need to get this job done quickly and they walked me through dealing with the insurance company each step of the way as this was my first experience in my recently purchased home.  The company was quick, efficient, and they completed all of my repairs just in time for me to host my party.  If I ever have another issue, Lotus Restoration will definitely be the first company that I contact to help me get the issue resolved quickly and with excellent work.

The reason for 5 stars is that Western Skies is honest which is hard to find these days in the service industry. We had a kitchen flood and was told the cabinets needed to be taken out with the chance of cracking the granite and the tile. Western Skies replaced just the areas that had water damage. They were clean, professional and and honest! Couldn't be more pleased and will definitely call them again if needed.

When our roof started leaking I began calling around to get estimates for a repair. Tempel roofing was both the quickest to get out to our house and came in with the lowest cost estimate (and they didn't try to nickel and dime me after the work was done either). Ryan was able to answer all my questions and concerns and gave great advice for changes I should consider making. Yousef was super easy to work with for the actual installation and even when I got nitpicky during the inspection afterwards, without hesitation he had a crew back out the next day to make my requested changes.

10/10 I would highly recommended to friends and family.

We called Bryan when we had a mold problem that nobody could seem to find the source of. He spent the time to look over everything we had had done already, came to the house, spent almost two hours walking through and highlighting things to us, explaining the significance, etc. Then he gave us detailed information about what he would do, what things to watch out for, and what he would do in the meantime. The thing that impressed us the most is he didn't charge for any of it and even told us things that we could do (e.g., renting air movers from Home Depot instead of from him) that would be more convenient for us but lose him money. I wish everyone could be like Bryan - awesome service and great explanations. Definitely seems way more above board than some of the more popular mold remediation outfits.

Had amazing service from an phenomenal contractor. We had Marshall Lavender work to get us our new roof. He is a great person with a great work ethic- he fought with our insurance, had great communication, and made sure our work got done right.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

Ken came to our house and fixed multiple issues as the house is a rental and we just moved in.  He was kind, helpful, and he got everything done with quality work.  We will definitely be using them again and will most definitely be using them again.

Had a horrible experience with this company.  They are just out to get money from your insurance company.  Be extremely cautious.

Our pump was not working and Sun Bright Pools said they would be here between 7-9... their tech showed up 7-730and had our problem fixed within  half hour!  We needed a new capacitor!!  Thank you Sun Bright Pools!!

We called Water Fighters out after a flood in our upstairs bathroom took place and they were out very quickly. Initially I was taken by their professionalism and Brandon and Nic made me feel very taken care of as far as what would happen with insurance claims and such. Prior to getting word from insurance they said they would need to remove all continuous flooring which was carpeting in halls, 3 bedrooms and down our stairs. I tried pumping the brakes on removing carpet that was not affected but they insisted so we trusted their word. It snowballed shortly after we got word that our insurance would only be paying 10k for the incident. Simultaneously to this news, their rebuild bid of 27k total arrived, 10k being for mediation alone (cutting drywall, fans, etc). I asked them to work with me on it since I'm all out of pocket and they came down 5k, but ONLY if I agreed to do the rebuild with them otherwise the mediation would need to be paid in full. Well there goes the insurance money. So in the interest of getting a deal and our moneys worth, we agreed. To start the job I paid the 10k in full and 7k to begin the rebuild.

Last week after they finished the drywall, I spoke with my project manager about putting hardwood instead of carpet and procuring it and all the bathroom items such as vanity and fixtures. Cool, got thumbs up- said we will look at it Tuesday. Come Tuesday it's suddenly a complete disaster, as they put it-  we are expecting upgrades and completely changed the scope.  First of all, we paid for the upgrades- so by all reasonable and intelligent logic those materials they had planned to procure on their itemized bid should be deducted and bid reworked with only the change in scope of labor. (The materials came out to 6500 of the bid). They refused to see eye to eye with me on this and kept throwing their discount in my face like I'm some charity case. I was a paying customer $17,000 in at that point and all that's been done is drywall repair and texture (using their own numbers the work they've done so far is worth $1500). I told them I'd be more than happy to pay difference in instal but rework the bid with no materials and adjust the labor to hardwood flooring installation. NOPE. They refused, wanted to add supplemental charges to install the flooring and the vanity. I had 4 other highly respected veteran contractors come through my house yesterday and told me flat out this is a straight hustle and to get them the heck out of my house asap. I called them this morning and fired them. We are losing 5500 in labor or whatever the hell else they SHOULD do for what I paid them but I'd rather walk away. I will not give them another dime. The funny part is I've already subbed out the work to a flooring guy, painters, electric and a contractor and am getting it all done this week for $5000. Water fighters told me they would have painted half our walls and left me with no floors for the full $12,000.... They'd set my upgraded vanity and mirrors for an extra $2400 and god knows how much they would've tacked on for the floors.

Companies like this tailor to clients that can collect large chunks from insurance companies for the rebuild. I'm disappointed as they sold themselves to be such great people but when it boils down it they've got complaints with ROC and an F with BBB. I have to question the overall intelligence of the owner as well. What's the point of an itemized invoice if it can't be adjusted?

Don't get involved with these people. They insist they tried to help us best they could. Photos are our house now not including downstairs where they only repaired the celing drywall and texture. After $17,000 in. What a fucking joke!

I'll also add that they sequestered me for reviews at least 4 times during our 2 weeks working together. I said I would at the end, absolutely! As a business owner myself I know how important it is. So here's the review as I promised :)

This was the first disaster we had to deal with in our home in over 50 years, the biggest mistake we made was hiring Arizona Fire & Water restoration. Please be aware that although the entire company may not be scam artist, a handful of their employees are. AZ Fire & Water falsely over charged our insurance company by $11,434.71 and then tried to come after us directly when the insurance company denied payment. They added to their own estimate things that did not need to be repaired. They didn't even do the job 100% & we had to have another company come in and rectify their mistakes. We are now in the litigation process with AZ Fire and water and I will post again when I have an update.

For any homeowners who EVEN THINK about hiring this company, I would be more than happy to send you proof of everything.  Emails, phone calls, & then Invoices from the 2nd company that stated they had to clean up AZ Fire & waters horrible mistakes.

They are complete frauds. I would stay far away from this company. I WOULD NEVER AGAIN DO BUSINESS WITH THEM AND I WILL TELL EVERYONE I KNOW TO STAY FAR FAR AWAY FROM THIS crooked company.

Shame on you Arizona Fire and water restoration.

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