Best Businesses in Arizona

Frank and his team did an amazing job when we had a leak behind our shower.  Everything from helping us deal with our homeowners insurer to making sure the job was perfect.  Thanks guys!

I can't say enough about the professionalism and great customer service this company exhibited. They were recommended by our insurance company after an upstairs bathroom flooded and caused weak walls and mold. Every part of the team-Paul, Corbin, Alex, Nathan and Sandy-were exceptional. My elderly mother lives in the condo and they went out of their way to make her bathroom safe and accessible during and after the work. . Highly recommended!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

This company really helped us out. Rather impressive really. We had some fun at an AirBnb and partied. Anywho my friend left the tub on (I guess cause he wanted a bath) smh. We woke up to a flood of water all over the house, the carpet was soaked. Way more than some towels could handle. We needed pros. We went to the Google machine and found Square One Restoration Water Smoke Fire Damage Repair in Phoenix who came right out and fixed it all up. They cleaned up all that water! It costs a few bucks but I thought it was serious long term water damage and they reassured us we'd be ok. Great work guys. That is for all the help.

Do yourself a favor and call these guys, not just for mold but disinfection and odor also!! Mold is not something I want to mess around with or have an incompetent company handle!! We needed a company to test for mold in a new home that we were purchasing. We had a very short inspection period window and Pure Maintenance acted fast! They were able to come out and test/inspect for mold and I got the mold report back way faster than I would've thought. Turns out the home didn't have mold, BUT I hired them to fog the home anyway because of the sanitizing/disinfection ability of the fog. So cool!! Anyone who is moving into a new home should have the home disinfected this way. Also it gets rid of all the previous owner's smells. It's like being able to make an old house new and FRESH again. Thanks Pure Maintenance!!!

Amazing people with tons of knowledge. Rope access training/ SPRAT classes are provided in phx location.

So sad and APPALLING that you would throw your worker Chris under the bus Corey.  Chris was professional, communicative and there was NO PROBLEM with the estimate appointment.  I think I made it extremely clear in my review that you are the problem Corey.  I know that Chris asked you to call me and you didn't.  In addition, I left three messages for you at the office that I know you got.
I made it very clear who I was and the type of customer service and workmanship I expected and you talked a big game that your company could meet my expectations until I started asking about the complaints your company has on file.
You showed that you and your company are not transparent and cannot take the heat once questions are asked about the complaints on file.  Also, you should have had the backbone to call me and tell me that yourself instead of trying to blame your worker Chris on Yelp (for everyone to see) for something he absolutely didn't do !!  If I were him I would be very leery of how you represent him to your customers !!
Man up .....

Literally the worst company I have EVER worked with. They charged me over $9000 for the cleaning of my cupboards  after a fire. Not only that, but after 6 weeks of waiting for them to come paint and even longer of waiting for them to return and reinstall my cabinets, they return broken and still dirty. And, they have charged me an additional $5000 for painting cleanup when they never actually painted, I hired a different company!! DO NOT HIRE!!!

Couldn't be more pleased with the folks at Cinnabar.  We do a lot of mutual work together on water & fire damage, remodels, and reconstruction-- Mark and his team are great communicators and bend over backwards for homeowners, insurance companies, and the third-party teams involved with the work.

Mark makes a point to over-communicate on timelines and ensures that everyone on job sites have what they need.

We appreciate you guys.

I had a pipe burst in our kitchen and didn't notice for a couple days and unfortunately it made a huge mess! The company my insurance contacted wasn't very helpful and took forever to come out, luckily when I called Rainbow Restoration of Glendale they got someone out to me fast. Andre came out and got on it really quick, it only took a couple days to get everything cleaned up, Maite made sure to stay in contact me with updates at all times. Always answered my calls and questions. Definitely recommend !!

UPDATE 2: The crew has just left after their second visit. We are VERY pleased both with the end result and the professionalism of the crew. I would award 5 stars if this was the result of the first cleaning, but am awarding four simply because of the need to redo. I love to see a company that stands behind its work, and one that values their reputation for quality. HIGHLY RECOMMENDED

 UPDATE 1: The business owner contacted me. He was very apologetic and said they guarantee their work. He sent a crew out to redo the cleaning. They're here as I write. Stay tuned for update.

Very disappointed. Our usual carpet cleaner for our rental property retired, and he was a whiz at making the carpets look great in the space of two hours. The Stanley Steamer crew cleaned for 45 minutes. And while the carpets are cleaner, I can't see how a single pet stain was removed, and the carpets just don't look like they've been cleaned. So we're shopping around for someone who can do it right. Any suggestions?

I would like to highly discourage anyone from patronizing this company. The owner is a disgrace to human kind. Unbelievable threats were made publicly to a group that he clearly needed more time with in his younger years. You can just tell by his lack of intelligence.

Bad experience.... The carpet was left matted in places as if all the water hadn't been extracted.  I called and was told that an inspector would come and check it out (after quite a bit of arguing about no guarantee, have you vacuumed? etc...).  The person who came was the same one who had shampooed the carpet and surprise.... he saw nothing wrong with it!  This is high grade carpeting which has been cleaned before with no problems whatsoever. The home visit was simply to cover themselves....