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Amazing job! Can't even tell there was any damage! He was also very quick! Thank you so much!

I used Rocky Mountain Restoration for mold remediation in my bathroom wall, due to a weeping water pipe.  I filled out the 'contact' information on their website on a Saturday morning, expecting to hear from someone on Monday.  Much to my surprise,  I received a call back in a few hours, and they sent Tanner to my house on Saturday afternoon to evaluate the situation.  

He quickly assessed the damage and talked me through the remediation process.  I had a different company evaluate the mold the night before,  and they did a much more thorough test for moisture in the wall than Tanner performed.  But, they seemed shady and wanted to open up a lot of walls in my bathroom and bedroom. I asked Tanner to check for moisture in the bedroom wall, and he found none.  That finding gave me comfort that Rocky Mountain wasn't at my house to do unnecessary work, but it would have been great if Tanner had tested that area without being asked to do so.

Tanner was able to do the work on the day that I requested, and did a great job at the mold remediation.  The dehumidifier and air scrubber that needed to run in the room for 48 hours made it pretty uncomfortable to be in the house (hot as heck in the bathroom and the air in the entire house was EXTREMELY dry) but was a necessary evil.

When a different tech came out 2 days later to remove the plastic curtain that sealed off the room and remove the equipment, he failed to remove the plastic that they had put on the ceiling to seal off the a/c vent and exhaust vent.  Not a huge deal, but it was something that I had to do myself.

I would use Rocky Mountain Restoration again, although the cost seemed high for the amount of work performed.  This was my first and hopefully last mold issue, so I don't really know what a fair price is.

We contacted Daryl initially to help us identify/address a source of a moldy smell in our home.  He had extraordinary reviews, so we provide this one just to present our different experience.

He was immediately reachable, very prompt with arranging a home visit, and always very confident in his assertions.  While his speed in identifying our problem and readiness to discuss his (possibly excellent) credentials repeatedly would be a positive to many, we felt that he reached his conclusions a bit TOO quickly and mentioned his background and all his competitors' inadequacies TOO frequently.  Possibly just a clash of personalities, but...

We weren't feeling confident in the diagnosis and remediation he proposed and looked for another opinion just to do our due diligence (but we are certainly NOT experts).  We subsequently learned of a few red flags:  
(1)  MoldEx does their own specimen collection (not the actual testing, though) which other contractors believe is a conflict of interest (i.e., there's an incentive to find a problem and to prove that the work has resolved it).
(2)  A more thorough inspection revealed an entirely different source for our moldy smell which would NOT have been addressed had we gone with the MoldEx remediation plan.

During this process (before we found what is likely the right source), we contacted Daryl to ask a few follow-up questions, planning to hire him.  I must have given him the (totally incorrect) impression that other contractors were standing by to do the work for us, because his brief response was that he was busy and must pass on our job.  I'm sure the people providing you with this information will be more than happy to take care of you, he replied.  We took this to mean that he was offended by our potentially getting other opinions.  We felt rather put off and left a fairly scathing review.  Next day he called to inquire about it (I appreciated that).  I explained what our concerns were and that we did not, in fact, have any other options available to us.  I revisited my questions with him; he told me he'd talk if I took down the review (I was unimpressed with that).  He called the next day when I hadn't, then tracked down my spouse's work number and left a message there.  We were left with a fairly sour taste.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

Shane is amazing! He is on time, professional and offers great value for your money. Thank you Shane for your excellent service and quality workmanship. I highly recommend Valiant Windows.

I hate giving 5 starts when they didn't find a leak but I'm confident they know more about leaks than I do.  Solid customer service, response time was prompt and the cost was below the other quotes I received. Will definitely recommend and use them again.

We recently had to help a friend clean up some issues in her home. Fortunately this fantastic group was able to clean the floors and remove the soiled carpet in a remarkable amount of time. The professional demeanor of the crew reflects the companies core beliefs. I will recommend them to anyone near me if and when the need arises.

I am so grateful to John from Surv pro.  I woke at 4 am to a flood in my laundry room, garage, breakfast room and part of my dinning room.  I called at 4 am and John was at my house by 5;15 AM vacuuming up the water from a burst hot water heater. John was professional and quick. he returned    to check on the drying fans  for 2 days after.  I would recommend 'JOHN  for any water, restoration problems in the west Valley.  Excellent customer service.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

First time using Clean Theory and I am blown away by the results and professionalism. I highly recommend this business, attention to detail is second to none! I will use this company exclusively for my home, office and will recommend to all my friends and neighbors. Thank you Clean Theory!

I have been having them clean my carpet since they started in business. They do a great job!!! I have tried a couple of other companies ('cause ya know, you get bored after a while.) Trying other companies was a BIG mistake!!! Either the other companies left stains, or charged soooo much: $450 in one case!!! AND that other company left a big spot: I told the other company I wouldn't pay them until they got the spot out/the other company said they wouldn't come get the spot out until I paid them. Guess it was a stalemate: I sold the house & the other company never came out! LOL!
I went back to 5 Star & won't call anyone else!!! They are great!!! If I have a concern about my carpet cleaning, I call them, voice my concern, they come right out & make it right.
I'm a repeat customer for years. They are that good.

This is the first time using AZ Desert Tree, we had trees that were in need of trimming. This crew led by Johnny did a phenomenal job and would recommend this company to anyone in need of tree service.

Unfortunately with all the monsoons I had some water damage in my home and did not know where to turn. A friend recommended 1-800-water damage and I am so glad they did. I spoke with Alicia and she was just awesome, she walked me through the process from start to finish and I felt I was in good hands and I was. They came out, took care of the problem and handled it all with the utmost of professionalism. We all hope we never have to call the water damage people and I agree but if you do have to give Alicia a call, she will take care of you!

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

Tim was at our house within 15 minutes.
He quickly and efficiently assessed the situtation and did quality work to complete the job.
He was friendly and had great work ethic.
I would use and highly recommend MOD to anyone who wants quality work done in their home.
Ray

My State Farm agent suggested I reach out to Slate Restoration on damage in my home due to a leak from the air conditioner in the attic.  Nick came out and explained everything they would be able to do to prevent further damage.  He came back the next day and set up the equipment to dry everything out and then the team came in to remove the damage.  They were very professional and made sure there was no further messes.  Derek reached out to me as well and also came out to be sure everything was being done to their standards.   I can not say enough about this company, they treat you like family.  There was never a day I did not see or hear from someone on what was going on.   Nick and Derek thank you...you are both amazing and I am so glad you were there to make this seem so seemless.

Excellent service.  I was very impressed with AM/PM from the diagnosis of the issue (water damage), remediation of mold and removal of mold/water damaged cabinets, drywall, and baseboards, and a very quick repair of all the affected areas once the mold was gone.  A job I expected to take 2-3 weeks, based on prior experience with general contractors, was finished in only 4 days and looks as good as new.  Highly recommend!

We love the team at Kowalski!  All of us at MEB think highly of the quality of work and their prompt, courteous service.  You can really count on them to always do a great job at a reasonable price.  We manage large apartment communities and have to have dependable, fast responses.  Kowalski always comes through for us.  We highly recommend!

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