Best Businesses in Arizona

Chris did an amazing job removing wrinkles in my carpet. He was on time and did the work in an expeditious manner and a great price. Chris wore a mask while working and was very courteous. He took the time to explain what he was doing and took before and after pictures. I highly recommend Chris and if I have issues with other rooms I will definitely use him again

I wish I could give a score lower than zero. This company took something that should've been an easy fix to a situation that took months to resolve. My condo had a leak coming from inside a wall. I should've called the plumber and had it taken care of the next day. I remembered that I had a home warranty on the property so I contacted them instead. That was my first mistake. The plumber they sent took a quick look and couldn't determine anything. He said a restoration company would have to come out and open up the wall to access the leak. Alex, from the restoration company, came out, took a look and said they needed the results of an asbestos test before they could open the wall. They wouldn't have the results until the following week. They couldn't do anything before then. What?! This was an active, intermittent leak releasing gallons of water and soaking the carpet in a few areas. I never would have imagined that this situation would turn into such a nightmare, largely due to this company. They did such a horrible job that their negligence resulted in at least 3 floods and the loss of my tenants. To add insult to injury, they called and left two voicemails, also sent two emails saying the insurance company was issuing a payment but they weren't getting enough money and there was an $830.23 balance. I got a letter in the mail stating so and I called my insurance adjuster. He said this is common practice for these companies to do this and the insurance already paid what charges they felt were justified. All of the communications from Rocky Mountain Restoration had a threatening tone when it came to collecting money. The letter stated that it was my second notice, which wasn't true.  When I got the letter in the mail, I emailed the company saying that it is unethical to try to collect more money after they already received their insurance payment! I had home insurance and a home warranty and these weasels are sending me an $830 bill?! The response I got wasn't very convincing. The Claims Manager, J. Tanner, claimed that the letter that I received in the mail was mailed by mistake. Hard to believe after receiving phone calls & emails stating the same. They are vultures & liars. Stay away. Communication is key- who came up with that one??

Our faucet broke and got mold underneath our kitchen sink and dishwasher..  Daryl Did a great job!  was prompt, best quote (we tried 4 companies), looks better than even before the faucet damage.  Please note he is very busy-  so we had to wait about a week for him to be able to do the repairs (he did come day after we called for a quote and to take samples).  He tested air quality inside the house so we felt comforted knowing mold hadn't gotten into our air.  Will use him again (although fingers crossed we wont have another issue) and recommend.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

After receiving a quote from Shane to repair my broken window and aluminum frame, he came out the very next day at exactly the time I requested.  He replaced the glass and repaired the frame so that everything looked and worked great again, all for a fair price.  He was a pleasure to work with, and I would highly recommend him to anyone needing window repair.

Our pool company identified a potential issue in our pool system and recommended Leak Science to diagnose it.  Scheduling was super easy and Ryan was great to work with.  He identified an undetected issue and worked with our regular pool company to help them troubleshoot it. Fantastic service that I would eagerly recommend to anyone- super-competent, friendly, and a pleasure to work with.

We had a surprise hot water leak and needed an evaluation for dry wall damage. Servpro came out within 45 mins and gave me an honest opinion of the extent of our damage which ended up being fairly minor compared to the outrageous estimate another company was going to charge us. Tyler and Dexter also did a much more thorough job than the other company evaluating the damage. My husband and I were very impressed by Servpro PV and will definitely be using them again for any water damages or mold issues and are spreading the word. Thank you Servpro!

I am so grateful to John from Surv pro.  I woke at 4 am to a flood in my laundry room, garage, breakfast room and part of my dinning room.  I called at 4 am and John was at my house by 5;15 AM vacuuming up the water from a burst hot water heater. John was professional and quick. he returned    to check on the drying fans  for 2 days after.  I would recommend 'JOHN  for any water, restoration problems in the west Valley.  Excellent customer service.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

This is hands down the best value we have found for carpet cleaners! Excellent price and service! We'll definitely be using Clean Theory from now on!

Friendly and efficient but way too much water left behind not only on carpet but floors as well. 90 degrees and breezy here today and after 5 hours carpet is still wet in spots.  $75 minimum charge.

Ed and his team did an amazing job with removing the overgrown branches of my neighbors tree over my pool as well as grind the stump of an 80 ft pine tree we had removed.  He also removed a branch from the neighbors tree that was hanging over my flat roof garage.  As his team was working, multiple neighbors came out and hired them to do work on there trees as well.  I couldn't be more pleased and will use them in the future and recommend them highly!

An absolutely amazing company! I Called and talked with Alicia last week with some questions regarding mold. She answered all of them as well as educated me on signs of molding. Some of the best customer service I've seen in awhile. I will be reccomending this company to all of my family and friends.

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

I had MOD out for water damage caused by my leaking water heater they were quick to contain the water damage and worked with my insurance company to clean up the water damage restoring the garage and room behind the water heater  better than it was before the water damage occurred

Excellent experience with this company. They were scheduled to be here between 8 AM and 9 AM. At 8:01 Nick with slate was at my door. He was in a nice clean pick up truck with the company logo on the door. Nick was neat clean and had a smile on his face. From the start you could tell that Nick wanted to make sure we were taken care of. He was thorough and meticulous in finding the extent of the water damage. He was using state of the art equipment like I've never seen before. Thermal imaging cameras to see the water in the walls. I was impressed. I was under the impression they had to cut into all the walls to find water not the case. Nick make sure I understood everything he was looking for in doing each step of the way. Forever more I will use this company without going into too much detail Nick saved me thousands of dollars. Good job slate you have a customer for life.

March 27 2016

Gary Cooley

Responded very fast, removed all the water and used huge dryers to remove moisture from the room.  Event helped finding contractors to repair the walls, cabinets, etc.

We had a house fire/lightning strike 19 months ago and still not close to completion.  It has been one error after another, poor communication, and submitting sub par estimates.  What they will say and do are completely different.  They don't seem to care or speak knowledgeable about city codes and details of the job.  I don't recommend or have confidence in this company.  They seem overworked and not engaged in the project.  You know it's bad when after you sign the contract you are the one doing most of the follow up and feel like you work for the company.  They actually sent the wrong house estimate to our insurance company.  They aren't detailed oriented.  They will blame the insurance company for not providing funds for damage and things not covered.  They either have 1 star reviews or 5 star reviews.  That's not a good sign.  Don't do it!!!  We highly recommend a public adjuster as they are unable to effectively deal with insurance.  I am writing this to save you a nightmare.

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