Best Businesses in Arizona

Chris came a few weeks ago to stretch the carpet that always seem to bubble up after the summer. He was quick and did nice work. Highly recommend if you need it!

Last month I had a upstairs toilet leak into the garage.  When we opened up the drywall it was apparent this was going on for awhile.  Had 3 bids for clean-up.  Also had a contractor friend check it out.  Rocky Mountain was seemed to be the most honest and reasonably priced.  Did a great job.  Would use again without hesitation.

LONG overdue review!
We bought a house back in December of 2019, which was vacant for about 2 years prior to us purchasing the home. After a few months, we noticed a bunch of little gnats/flies in the corner cabinet near the sink. I knew they were there because of moisture and there was a bit of a funky smell. We called Daryl and he came over to assess the situation. When it got into things, it was nasty... sludge under the corner cabinet. He took samples of the mold and sent them out to a lab. It was confirmed as mold and he provided us with a quote and solution to resolve the matter. Daryl was professional, knowledgeable, and friendly. Some of the cabinets were needing to be replaced and Daryl researched to find the manufacturer. Since Covid had just entered the scene, he was not able to connect with the manufacturer. Instead, Daryl rebuilt the cabinets from scratch and did a great job. He also helped me with some other little cosmetic things in the kitchen, which he didn't have to do (he didn't even charge me for it). I would absolutely recommend Daryl, especially if you have or think you have mold. Don't mess with that stuff. Leave it to the pro's, and Daryl is a pro!

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

We had a transom window with a crack and the insulation was coming out.  Shane from Valiant contacted me right away and gave me choices when he would be in the neighborhood.  He came out in 3 days.  His bid was less than the competitors.  We agreed on a date and time for changing out the window.  There was no I'll be there between 10:00 and 3:00.  He needed a week to manufacture the window.

Shane arrived exactly on time - WOW and YAY!  He was a kind young man.  He went right to work and installed the new window.  He cleaned up after the work was done, including dustbusting the floors inside and out.

I completely recommend Valiant Window Repair and Shane.  We will definitely hire him again if ever we need a window repaired.  Susan

I could not be happier with my experience with Leak Science!

We purchased a cheap flip last year and have had to do more to it that we expected (of course). We thought we were out of the woods until we discovered that we definitely had a pool leak. I was bracing myself for a pain in the butt experience with a price tag to match. I couldn't have been more wrong.

Initially, I had an appointment with a different company to come check for the leak, but they felt they were treating me like a number and not at all a priority - the appointment was 3 weeks out! So, while I was waiting, I got anxious and called Ryan at Leak Science and had an appointment within a week. He came out and told me what he thought the problem was and was honest with me about what he thought the problem would be - all ABS piping (50 year old pool) and possibly a crack below the skimmer box. My heart sank as I began to imagine the scope of this job and how bad it would be. My mind went to my wife being right for not wanting a pool and the possibility that we would just have to get rid of it (not that  that option is cheap...).

Then Ryan gave me an estimate. He also told me that he could add a dedicated vacuum line and an auto-fill so I wouldn't have to keep filling it with my hose all summer. Those add-ons, plus the complete re-plumbing of the pool, would cost me 1/3 of what I was bracing myself for! Plus, they could do it in just days!

The project itself was a big deal. Chris, Bobby, and Bo worked their tails off. We were approaching it being too hot to drain the pool, so they bumped up the project schedule and even worked on a Sunday. I swear the guys worked a 15 hour day once or twice! All of the guys are nice and professional and great at explaining what they are doing and why. I never felt like I didn't know what was happening. They were fairly quiet, even when digging and busting up concrete. What's great is that they don't subcontract out the finish work or anything - the team does demo, leak fixes, and all the finish work to wrap things up.

Let me tell you, my pool looks amazing, works better than ever, and my pump and filter now actually hold a charge! I can run the skimmer and the vacuum at the same time, too! I'm so incredibly happy with the work they did. If I'm forced to list negatives, the only ones are that they left a little trash behind (not much - I honestly don't care. I've had other contractors who did less leave far more trash behind) and the cooldeck texture isn't perfect (the color match is, though!).

I hope I never need them again, but I am 100% certain that if I ever have leak issues again, Leak Science will be the ONLY company I contact. I recommend them to everyone who has pool leak issues without hesitation!

Received great service in the beginning.  They sent someone out right away to evaluate a mold situation under my kitchen sink.  Tyler arrived right on time and was incredibly informative and courteous.  He did let me know that it would be a a few days before I would received the estimate, so I expected a small wait. A full week passed - nothing.  I called to follow up the beginning of the next week explaining that I wanted to go with them, and hoped the delay had been a misunderstanding (typo in the email, went to the wrong person - anything).  Tyler answered the call and seemed genuinely surprised I had not heard anything.  I explained I checked my spam folder, trash, etc., but had received nothing. I was assured the estimator would reach out to me that day via my mobile.  Again - nothing.  They must not need the business or need to replace their estimator (or perhaps hire more).  Either way, it's a shame.  An excellent on-site crew to start, but the office lost the business.  Starting my search over again for a provider.  Huge waste of time.

UPDATE: Adding a star based on the immediate responses received here and in email to this review. Though I had already selected another provider and thus can't speak any further to the experience with ServPro, I do greatly appreciate their willingness to look into customer concerns and try and make it right.

I am so grateful to John from Surv pro.  I woke at 4 am to a flood in my laundry room, garage, breakfast room and part of my dinning room.  I called at 4 am and John was at my house by 5;15 AM vacuuming up the water from a burst hot water heater. John was professional and quick. he returned    to check on the drying fans  for 2 days after.  I would recommend 'JOHN  for any water, restoration problems in the west Valley.  Excellent customer service.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Doug was very responsive, showed up on time and did a great job!
I would most certainly use him again.

Five stars for Five Star!!! Best carpet cleaners in town hands down! Wish i had another set of hands so i could give them 4 thumbs up!

This company of professionals is absolutely professional and meticulous in their work.  I live in Terravita in north Scottsdale, famous for their strict rules about everything.  Ed and his crew were conscientious and thorough, but worked hard to accommodate everything I wanted to get accomplished to clean up the tree detritus and fire hazards in the area.  They are a delightful group of people who work hard and work well together.  I could not believe how reasonable their charges were.  A fair company in today's gouging market!

With all the rains in AZ lately we had a leak in my daughter's bedroom.  I contacted 1800 Water Damage and they handled everything.  Technician Nolan gave us world class personal service.  They were fast, efficient, friendly and minimized the damage. I would highly recommend them.  The Allens.

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

Tim with Master of Disaster is the most helpful person you will meet BEFORE the work begins.  After the work begins, if there are any issues or problems, Tim essentially becomes a ghost.  Hired him to install a water filtration system...there were a number of issues.  

After installation, the water in the house was blue.  Called Tim on multiple occasions to inquire if this was normal, no response.  I finally decided to call to manufacturer of the water filtration system directly.  They inquired, what is the water pressure regulator set at?  I told them there was no  water pressure regulator installed.  The manufacturer told me that because Tim did not install the water pressure regulator, it voided the warranty on my new $1,600 system.  

The manufacturer also informed me they could have installed the entire system for $1,100 (including the water pressure regulator) so Tim deliberately overcharged me.  I spent 4-5 days trying to get a hold of Tim.  Finally...he felt I was worthy enough to receive a return phone call.  Tim came to my house, looked in me in the eye, and told me he would have his guys come out later that afternoon and install the water pressure regulator.  Told me not worry...he would take care of it.  His guys never showed, and that is the last time I heard from Tim.  By the way...I had to spend additional money getting a water pressure regulator installed myself.

Besides the water filtration system, Tim was also suppose to install a new sink.  He did install the sink, but his guys were sloppy during installation and I now have a 4 inch gash in the counter.  Tim tried to tell me the gash was there the entire time...yeah...right Tim.  I must have overlooked the gash as I only lived in the house 11 years prior to your guys being hired.

Lastly...be very careful if you are receiving water restoration services.  Tim preps you for phone call to the insurance company.  After invoices were submitted to the insurance company for work performed, I received a phone call from the insurance company regarding how much they were charged. The individual wanted to know specifically what work was actually performed.  Think about that for second..and ask yourself if you want to do business with these guys?

I would recommend Slate Restoration. Super responsive and answered all my questions!!

I mistakingly rated this company instead of the correct one. They were very nice to me and i truly felt bad about the error.  Just in their attitude i would definitely recommend them

This company is a fraud.  The Scottsdale Police broke down my door because I had a tenant who had a warrant out.  The police then called Kowalski Construction to board it up.  I did not ask for them to come out, and I was perfectly capable of securing the door myself but I wasn't given a choice.  They showed up and screwed a 2x4 over the door and left five minutes later and charged nearly $800.  I immediately took the 2x4 down and fixed the door correctly myself.   Their invoice said they re-hung the door, which is not true, the door never came off.  Only the jam broke.  (I have attached a picture of the broken jam with thee door still neatly hung on the original hinges.)  They said that they cleaned up debris, which is not true, they charged me for safety gear, which their guy was not wearing and they said they were there for three hours, which is a gross exaggeration.   When they called me to demand payment I mentioned that almost everything I was charged for was incorrect or incredibly inflated and the woman said they do that because they figure insurance is paying.  That sounds like insurance fraud to me.

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