Best Businesses in Arizona

Chris was such a pleasure to work with. He was very prompt and easy to schedule. He is very knowledgeable with carpet. He fixed mine perfectly and even went above and beyond with tacking areas down that poked your feet if you stepped just right and reversing a tack strip that was installed wrong. I was so appreciative of the extras he did. He gave me an estimate based on rooms that needed help and stuck with that....NO surprises.
He even sent me the before and after pictures.

The 1 star is for the techs that showed up and did demo on our bathrooms that we experienced water damage in. They did a good job, otherwise I'd give ZERO stars! This company price gouges and then tries to bully you into paying their ridiculously inflated prices by threatening filing a lien on your home. Look them up on the county recorder site, they have filed many liens!! Creeps!
It took a month to get the invoice but when they finally sent the invoice to my insurance company I noticed that they were charging for work that wasn't even done! But, like any adjuster would, they reviewed it, sent it back with some changes using the xactimate system for approved prices in the area, well RMR refuses to accept the insurance approved amount and continue to threaten us with escalation and a lien. Its stressful enough dealing with the loss you just experienced let alone a dishonest and downright RUDE billing office! I was shocked to see no complaints have been made to the ROC yet!!!

DON'T USE THIS COMPANY!!!

He was very courteous and professional. Made sure i recieved the report, was very detailed

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

I had two windows in the house that were not-so noticeably leaking water underneath the carpet of my new-ish build.

I reached out to Valiant Window Repair as soon as I noticed on Saturday night, had a response Sunday morning and an appointment on the schedule by Monday morning.

Shane was outstanding, was very thorough explaining the problem to me, showing me how to clean the tracks on my window as well as the cause of the leak (huge cracks between the exterior wall and the window frame caused by shoddy builder work).

He quickly sealed up all 9 windows (including the cracks that had branched off), popped the windows off the track to clean everything while being respectful of me in a meeting while working from home. Thanks Shane!

Great customer service, great response, & great work!

When I first called the company and explained my problem, with my pool pump, I set up an appointment for him to come out. Ryan promised to be here between 10 and 12, but closer to 10. First of all, I was surprised he was able to come out so quickly. Second, to be provided a 2 hour window as opposed to the standard 4 hour window was a pleasant surprise. On the day of the appointment, Ryan called at 10:05 to say he got tied up with his previous job but would be to my house shortly. I appreciated the heads up and customer service.

Ryan was quickly able to pinpoint the main leak problem as well as point out some additional problems he uncovered. He fixed the issue and I'm very happy with the service. His price was very reasonable and what he quoted me. I highly recommend him over any other leak company. He's very knowledgeable, courteous, and professional. I have a tendency to support small local businesses over chains and Ryan/ Leak Science fits the bill!

Outstanding!

The details: 1700 square-foot house flooded. Estimated duration of water pipe burst: 12 to 24 hours.

When I received the call as a homeowner that my house was flooded I was in a state of shock. My friend recommended Servpro of Paradise Valley and I immediately called them to see if they could help. It was a Friday evening and they were prompt to answer and work the problem. I was two hours away from the house and asked that Servpro initiate the water mitigation team as I drive drove back to meet them at my house. With the help of a friend they were able to start the water cleanup process without me being there and by the time I got there 80% of the water had already been removed.

Throughout the whole water mitigation process the Servpro team was professional, kind, patient, and respectful. I enjoyed working with all parts of the organization including management, administration, and field agents.

If any of my friends were to ask me if I have a water mitigation team I will always recommend Servpro of Paradise Valley.

Thanks so much!

In April, 2018 my elderly mother experienced extensive water damage involving both of her bathrooms and toilets and much of the carpeting in her house.  The entire restoration process took several weeks, during which asbestos was also discovered.  Multiple companies were involved in getting everything back to normal. The work that ServPro did was excellent.  All of the ServPro employees were punctual, professional, and very committed to making things exactly as my mother wished.  Additionally, ServPro acted as general contractor, interacting with all of the other companies and, at times, the insurance company; coordinating the scheduling of the different contractors; serving as the single point of contact with me and my brother; and following up with us at each stage of the process. We would particularly like to thank Jeff and Anthony, and highly recommend ServPro of Sun City / Sun City West / Southeast Surprise.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Ron did a great job - he came when he said, did the work quickly and well and even took some of our rugs with him because they needed more attention. He did all of this at an extremely reasonable price.

Still great service, clean after clean. I just had them come out and clean my office and was impressed with the size of carpet cleaning machine. This thing is huge and it's in a giant truck. Carpet dried as always very fast.

I had them put some scotch guard in this time so hopefully it will stay cleaner as they cleaned my high traffic areas.

I too would recommend hands down, Edward & his crew from AZ Desert Tree Care. He came highly recommended by my surrounding neighbors on NextDoor.com. As an Arborist it's obvious he loves nature & the proper preservation & fertilization of our trees. He stayed on the job to insure his crew followed exactly what needed to be done. Everyone was very courteous, professional, hard working, cleaned up well afterwards. The pricing was very reasonable. There's no doubt I will use Edward/AZ Desert Tree Care in the future.

With all the rains in AZ lately we had a leak in my daughter's bedroom.  I contacted 1800 Water Damage and they handled everything.  Technician Nolan gave us world class personal service.  They were fast, efficient, friendly and minimized the damage. I would highly recommend them.  The Allens.

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

Master of Disaster service man Chris M. was excellent!  He is very thorough, great listening skills & excellent communicator in explaining problems.
We highly recommend him!  Thank you for your quality service Chris - We greatly appreciate it!
M & M Bruner

Slate has been extremely helpful. Whenever I have a problem or someone asks me who I use, I do not hesitate to recommend Slate. They are professional and have the customer's interests as priority. They are also very good at communicating! It is a nice change to in the business world when they are treating you as a customer and aren't blinded by $$$$. Keep up the good work!

Hugo and Juan came to our home due to a roof leak which resulted in water damage.  They were meticulous in setting up the isolated space for ripping apart the drywall to look for and remove the mold the rain water had caused.  They were very respectful of our property.  I found them both to be professional and communicative of the process.  Grateful to have such great guys come to help us with our project.

I needed major repairs on my house after a busted pipe flooded my house. It was awful! New tile, carpet removal, dry wall tear outs, you name it, everything needed repair! After pulling my hair out on previous projects due to unreliable contractors, I knew how important it was to find the right one. I was grateful when Rosie from Rosie on the House recommended Kowalski Construction. I called Kowalski and was put in contact with their contractor, Brendon Kowalski. Within a few days, I met with Jeramy and he walked me through everything. He was extremely hands on throughout the whole process. He was efficient and responsive to all my questions, handled everything with care and professionalism, and effectively dealt with our insurance claims representatives and adjuster; which was a relief because the insurance representatives could be quite difficult to work with. After the work was done, and I got to walk into my repaired home, I felt like I was on HGTV! All the puzzle pieces were back in place for my family to move back into our home. Thank you so much Jeramy and Kowalski Construction for the great care you took in bringing my home back!

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