Best Businesses in Arizona

Did an excellent job.  Was prompt in replying to my message very  courteous. I highly recommend him for any of your carpet repair needs.

I had a very devastating situation where we had a pipe burst in our kitchen that completely flooded half the rooms in our house. Our furniture and carpet were ruined and were were completely distraught. The folks over at Rocky Mountain Restoration were so compassionate and got the job done right! Travis Waterman promptly answered when we reached out and made sure we had any questions answered quickly. It was a crappy situation but we're grateful for all their work to get this completed.

We recently moved in to a new home and there is a really odd smell in one cabinet.
Could it be mold?
I called Moldex and at the appointment we ruled out mold due to the smell. I didn't purchase additional treatment but was advised of various cleaning methods.
Reliable, professional and helpful.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

10/10 would recommend!!

So I am absolutely terrible about remembering to write these, but I really wanted to make sure I wrote one for Shane.  I utilized his services earlier this year for some new window screens and a quote on a new patio screen door, and I could not have been more pleased.  I've done a lot of renos to my place, so I've dealt with a fair share of people, and he absolutely stood out to me.  When I saw Veteran Owned, I definitely at least wanted to get a quote, but as soon as I met him, I just had a really good feeling about him.  He looked over everything I wanted done, and even said he'd be able to tune up my sliding glass patio door (which I thought I was going to have to go with yet another company for)!  I gave him all of my concerns, and he had an answer for every single one.  He even said to me 'I could tell you you need this and that, but you don't.  You don't need new unless you really want them.'  That floored me; you rarely ever get that kind of honesty!  I think I had one more quote that I was getting, but when he left, I just knew that I was gonna go with him.  And I could not be happier with the work he did.  He put new screens on my window, new screen in my screen door & tuned it up (rather than talking me into a brand new one!), and tuned up my patio door as well, and all for an absolutely reasonable price.  

He works hard, he communicates, he's honest & polite; if you don't call him for at least a quote, you're missing out on an opportunity to work with and support a great business.

Also, for sure gave his information to a friend when she needed some repairs, and to my mom when her patio screen door was damaged.  And I will continue to refer him to anyone I can!  

If you made it this far in the review, congrats!  Now call him!  :-D

I hate giving 5 starts when they didn't find a leak but I'm confident they know more about leaks than I do.  Solid customer service, response time was prompt and the cost was below the other quotes I received. Will definitely recommend and use them again.

Received great service in the beginning.  They sent someone out right away to evaluate a mold situation under my kitchen sink.  Tyler arrived right on time and was incredibly informative and courteous.  He did let me know that it would be a a few days before I would received the estimate, so I expected a small wait. A full week passed - nothing.  I called to follow up the beginning of the next week explaining that I wanted to go with them, and hoped the delay had been a misunderstanding (typo in the email, went to the wrong person - anything).  Tyler answered the call and seemed genuinely surprised I had not heard anything.  I explained I checked my spam folder, trash, etc., but had received nothing. I was assured the estimator would reach out to me that day via my mobile.  Again - nothing.  They must not need the business or need to replace their estimator (or perhaps hire more).  Either way, it's a shame.  An excellent on-site crew to start, but the office lost the business.  Starting my search over again for a provider.  Huge waste of time.

UPDATE: Adding a star based on the immediate responses received here and in email to this review. Though I had already selected another provider and thus can't speak any further to the experience with ServPro, I do greatly appreciate their willingness to look into customer concerns and try and make it right.

In April, 2018 my elderly mother experienced extensive water damage involving both of her bathrooms and toilets and much of the carpeting in her house.  The entire restoration process took several weeks, during which asbestos was also discovered.  Multiple companies were involved in getting everything back to normal. The work that ServPro did was excellent.  All of the ServPro employees were punctual, professional, and very committed to making things exactly as my mother wished.  Additionally, ServPro acted as general contractor, interacting with all of the other companies and, at times, the insurance company; coordinating the scheduling of the different contractors; serving as the single point of contact with me and my brother; and following up with us at each stage of the process. We would particularly like to thank Jeff and Anthony, and highly recommend ServPro of Sun City / Sun City West / Southeast Surprise.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Ron was on time, professional and did a very good job. All the naughty things my two dogs did have disappeared! As well as all the fur due to summer shedding. I would definitely try to get his service again and recommend to others.

Five Star Carpet Cleaning did a awesome job on cleaning my carpets and cleaning my tile. They got out stains that I did not think would come clean. They made my tile look brand new. They were very affordable and the guys that came to my house were very professional and hard workers. I will use Five Star again for sure :)

Yesterday Edward and his crew came out to trim several large trees for us. They were so careful with everything in our yard. They moved everything out of the way, put it back, and left everything spotless! In the 22yrs we have lived in our home (in Desert Ridge) they have been the best. His price was very competitive. I would highly recommend.

Tom & Alicia run a terrific restoration business. We had water damage from a broken water heater in the garage with water coming through the wall back into a downstairs bedroom and closet. They were responsive and professional, and showed up when they said they would. The job was done right the first time, and I highly recommend 1-800-Water Damage, call Tom and Alicia.

George Redheffer, home owner

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

Terrible service and misleading. We had a huge plumbing issue. Plumber gave us their name to do cement work. They led us to believe they would work with insurance to get much of it paid for.  They did nothing on that. 2 day job took two weeks. Work was shoddy. Works did not show up until 10-12 every day. Management did not keep appointments. We h as d to have them tear 1/2 of it out and redo it. Had to make threats to get them to finish. NEVER USE THESE GUYS.

My house has been plagued by funky smells in warm weather; after ruling out a few obvious sources, my mind went to mold. I called a few companies, all of which deployed some pretty severe scare tactics (and hefty price tags just to come out)!

I finally landed on Slate and was immediately reassured by Abby and my technician Chris who said he'd come give it the ocular pat down free of charge.

After a lengthy investigation, Chris surmised it probably wasn't mold at all and instead pointed us in the direction of a good HVAC tech to clean a filthy duct that was likely pulling crawl space air into the house. Makes sense!

In addition to setting our mind at ease, he was sure to share a few humorous anecdotes, personal stories and warnings about the dangers of liquid candles (note to self: never buy)!

I'd recommend this honest, awesome company to anyone! As first time homeowners we've been through the ringer this year, we are so happy when we meet a company that's not only knowledgeable, but also genuinely cares.

Thanks Slate (and Chris)!

-Liz & Kris

Wonderful company!  Very honest, helpful, reliable and timely.

Amazing. My neighbor's home was broken into... the intruder broke a window, but this company came in & changed locks & boarded the window that was broken. Really wonderful people. They truly put their customers first. I highly recommend. THANK YOU KOWALSKI CONSTRUCTION for helping my neighbor.

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