Best Businesses in Arizona

Matt is one of our vendors from Interstate Restoration Group and they are the best!  We recently had a huge resident activity that Interstate Restoration Group participated in by making a generous donation.  We appreciate their business and recommend anyone to use Interstate Restoration Group.   Thank you Matt, we appreciate everything that you do for us at Ascent at Papago Park!

Honestly, can't say enough about this company and the owner Mike. I had a bas water leak from my master bathroom that went into my kitchen. Mike came in and made me feel calm and confident from the beginning. Really alleviated any worries. His team got the mess cleaned up quick. Helped me coordinate with insurance company as he had more experience taking work off my hands and then got the work done quickly while making sure everything that went in was quality. The insurance adjuster was surprised how quick we were able to get the cabinets and other items in, impressed with the knowledge of Mike's work. I always felt very taken care of and could not ask for better experience! Even miss Mike's happy and joking face at the house! Can't thank you recommend Temp Only Water Restoration enough!!!

I had some large holes in a bedroom wall and I contacted Matt H. and he told me he would have someone out that week to take care of it! Matt told me he spoke to the drywall people and told them to take very good care of me as if I was their family and that's exactly what they did!!! They were at my house on time and completed the repair (while having to run out and get paint matched) in a very reasonable amount of time!! The repair itself is flawless, I can't even tell there was ever a hole there!! Thank you!!

Dave and his crew were wonderful. Such a pleasure to work with and I have not one complaint. If I don't have a complaint then you know they were outstanding because I'm very picky. I would highly recommend them. Very efficient, clean up was neat and just so reliable. Stress free for a stressful situation.

From a customer service viewpoint, the company does what it needs to. They did answer my call after a flood on my first floor. I was appreciative of that as it had been after 5PM when I needed help. They arrived with their crew and dried my floors within 2 hours of the occurrence. Again, I'm appreciative that they arrived promptly. They placed fans throughout in order to dry out the drywall. 24-48 hours later, fans remained regardless of the 93% humidity readings from the walls. While not my area of expertise, clearly the reading being not too far from 100% moisture contained within the walls, their assessment was to continue with the 8-9 snail fans and humidity extractor machine until Monday. The flood occurred on Thursday. Once they left I decided that while their way of doing business was to merely utilize fans for five days to dry out as much as possible that I needed something more aggressive as the walls were still 93% humidity two days after the flood. Their personnel had been polite and courteous both times they were at my home and it was reciprocated when the younger gentlemen arrived to inspect things and cut his hand in the process and was bleeding all over the kitchen floor. He was offered a large bandage as it had been a big gash. Once he left, I called another company who stated they would remove all drywall immediately to begin the drying process of the frame based on the elevated humidity reading.

Servpro of Phoenix was contacted and advised that while their business practices were respected and personnel polite, I needed an alternative way of drying out my place as I would be the one dealing with any potential mold that may begin to grow due to the longer drying time. I asked them what time that day they'd be picking up their equipment. It had been the same woman who initially dispatched the water restoration crew and attempted to have me stay with their company. I advised that I would not be doing that and personnel was there within the hour to pick up their equipment from my home.

Two letters arrived to my home postmarked 19 days after my initial flood titled: TWENTY DAY PRELIMINARY NOTICE. Why a pre-lien notice when the company NEVER reached out to ANYONE for payment? Not ONCE did Servpro of Phoenix reach out to me via phone or mail regarding payment NOR did they contact my home insurance adjustor even after they were provided they day of incident with my claim number AND adjustor's name and number. While I'm aware that as a business owner you may resort to certain measures in order to protect your business, a business owner who has been provided with:

*A claim number
*Home insurance adjuster's contact information
*Home owner's contact information

NOT ONCE attempted to contact the home owner, adjustor OR insurance company regarding payment is a company that should not be in business because they are disgruntled that a customer asked them to retrieve their equipment rather than complete services they disagreed with.

I'm sorry I ever reached out to your company, Servpro of Phoenix. Should I ever be in the unfortunate situation of a home flood again, if no other company answers my phone call after hours, I will dry the place on my hands and knees myself until the following morning before I even consider contacting your company.

Van and Damian came to check out the inside of my house from roof leak.
They were professional, courteous and did not try to up-sell me on services I did not need.
I would highly recommend

Ugggh...hot water heater burst flooding several rooms.  I figured no worries, will get the water heater replaced, dry vac the water and pick up some fans at Home Depot to dry everything.  WRONG!!!!

A friend convinced me to contact this company to at least check it out so I called and am soooo grateful I did.  The nicest most helpful man named Nasur came out same day. He used equipment that could see and detect water/ mold behind the walls (would never have believed it unless I saw it myself) to make sure all was dry and prevent the dreadful MOLD from forming.

The health and safety of my pets and family are #1 and I'm thankful I realized water cleanup needs to be done professionally. THANK YOU RestoreMaster!!!

I had a microwave fire and was referred to this company by my insurance company. I had a great experience. Chris explained the entire process and gave me excellent advice about my claim. From start to finish, Chris was my advocate. I really appreciated that Chris answered his phone,personally, whenever I had questions. His crew quickly and thoroughly cleaned and prepared my kitchen for the work that needed to be done. I would recommend this company to anyone.

We had these guys come out after a water pipe was leaking and busted in our kitchen wall. They came and removed all the Mold and damaged dry wall. They Were both polite and professional. They were so quick and effective, i was truly impressed. I would highly recommend them for services.

First time we've used Dave and his team to clean our carpets.  We couldn't have been more pleased with the professionalism and results when the job was done.  They arrived on time, were both informative and friendly, and the work was top notch!!

Excellent customer service and professionalism!  On time and took great care with our living room rug.  Dan's recommendations helped me to make the best decisions possible for an older rug.  I highly recommend this ChemDry!

My home had water damage June 5 and my insurance company sent Summit Restoration out to take care of us.  Over a week's time 5 cabinets were pulled out and several walls were cut up to 2 feet from the ground.  We are in October now and I just don't see an end.  They are trying to fit pieces of old cabinets onto the new and placing my old granite countertops back onto the rebuilt cabinets.  It's not fitting.  The repair of the walls have been done twice now.  Trim done twice also.  The materials used the first time were different and didn't fit but the company used it anyway.  On exterior walls they did not put insulation into the wall.  clean out was covered by drywall and cable boxes were covered also.  The cable box being covered was the only reason I was able to get them to open the wall back up to show them that what I suspected about no insulation being put into the walls was true.  I have so much more to say but don't want to waste anymore time.  However, I did look at the reviews when we decided to allow Summit Restoration to repair the damage and they were relatively good.  I want you to consider another business. Any other business has to be better.  I just have to believe that there can't be worse than Summit Restoration.

We had a sudden flood in our 2 story home today that caused leakage in the ceiling over the kitchen. In a unusual situation, we were able to contact Go To Services, referring to us by our builder's plumbing company. Their technician, Logan was outstanding! Not only was he knowledgeable and understood the situation, he allowed my wife and I to see the thermal imaging of the leakage and what the interior of our structure looks like. What a guy! Thank you Logan, Josh, and the entire staff at Go To Services!

We had a nasty pipe break in our home that did a tremendous amount of damage. Thankfully, Restoration 1 came and took care of the water, and removed all of the wet materials. They arrived within 30 minutes of the pipe break, and started working. I was amazed at how much damage the water caused in such a short amount of time. Their crew worked through the night and stabilized my home. I am extremely grateful for their help and would recommend them to anyone that has water damage.

Such a nightmare.  First off he was the most irresponsible, unreliable, hot head I have ever met.  He said he would be here on the job and was never here. Made appointments he didn't keep and if he did he would show up late. He never came to check on the job and because of that his crew left our roof open when merging our addition and didn't cover it knowing we were going to have horrible rain. This is XMas Eve and my sons entire ceiling collapsed.  He is trying to bully us to continue to use him.  He has made one bad decision after another.  You should pray you never have to work with someone like Jim Rana. Call me for all the other horrible things that happened.

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

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