Best Businesses in Arizona

Matt is one of our vendors from Interstate Restoration Group and they are the best!  We recently had a huge resident activity that Interstate Restoration Group participated in by making a generous donation.  We appreciate their business and recommend anyone to use Interstate Restoration Group.   Thank you Matt, we appreciate everything that you do for us at Ascent at Papago Park!

Honestly, can't say enough about this company and the owner Mike. I had a bas water leak from my master bathroom that went into my kitchen. Mike came in and made me feel calm and confident from the beginning. Really alleviated any worries. His team got the mess cleaned up quick. Helped me coordinate with insurance company as he had more experience taking work off my hands and then got the work done quickly while making sure everything that went in was quality. The insurance adjuster was surprised how quick we were able to get the cabinets and other items in, impressed with the knowledge of Mike's work. I always felt very taken care of and could not ask for better experience! Even miss Mike's happy and joking face at the house! Can't thank you recommend Temp Only Water Restoration enough!!!

So great! They were prompt, professional and meticulous. Ecodry came and ripped out my walls and left me to hang for 3 weeks before even contacting me to schedule a rebuild (for over a week out). Gurr brothers were out there in a matter of two days and did a fantastic job. Could not recommend them more!

After dealing with a ceiling leak in my garage and waiting weeks for my insurance to process my claim and having to deal with unreliable and ridiculously priced contractors, I was referred to Jenkins. I had the pleasure of having Mario as my project manager and he was professional, communicative, and prompt. From getting quoted, scheduled, and having the work completed, everything went smoothly and without issues. My ceiling came out looking better than it looked before the incident.

Servpro of Phoenix was very responsive and very helpful with cleaning up the water damage that occurred in my home. Tony Baird was very helpful with explaining the whole process and made me feel very at ease with the whole process.

I am a store manager of Steak and Stone of gilbert and I was helping Johnny one of the guys from disaster when he pointed out a leak in my bathroom. He asked if he could check it out and before I knew it i had John in my restaurant diagnosing the problem. These 2 are an amazing asset to this company and provided stellar customer service in every way. After talking with them I definitely want to use this company for any restoration issues I may have. Will be recommending them to many different businesses that we are in contact with for more jobs! Thank you so much gentleman!

Ugggh...hot water heater burst flooding several rooms.  I figured no worries, will get the water heater replaced, dry vac the water and pick up some fans at Home Depot to dry everything.  WRONG!!!!

A friend convinced me to contact this company to at least check it out so I called and am soooo grateful I did.  The nicest most helpful man named Nasur came out same day. He used equipment that could see and detect water/ mold behind the walls (would never have believed it unless I saw it myself) to make sure all was dry and prevent the dreadful MOLD from forming.

The health and safety of my pets and family are #1 and I'm thankful I realized water cleanup needs to be done professionally. THANK YOU RestoreMaster!!!

Sorry for anyone with a negative experience. My neighbor's condo above toilet split when they were away. I told them many times to shut the water off when traveling but they forget. I heard dripping for 6 weeks and they found nothing. Well a few weeks ago I awoke in the middle of the night heard like pouring rain and I am not on the top floor. I listened on the walls then ceiling. I had security call a lock company to drill out the lock, had the owners call CSAA (part of AAA) horrendous company do not use. Their calls are taken by Safelite Auto Glass call center. They called Lionsgate, a clearinghouse for water damage, by the time Resolution showed it was 7 hours later. Chris the owner apoligized profusely but explained he was just called 35 minutes before. He and his team of 4 men went to work sucking up water in the condo above, after I removed 52 shop vac tanks of water from their floors. He came to me the next day said the condo above me had very minimal insurance nd it ran out so I had to call mine. My company authorized him to pull out walls and ceilings and put drying fans and dehumidifiers in my condo. He also continued to dry above me which my insurance will bill the owner. My insurance will then subrogate the owner above for all my damages since his insurance hit its very low limit. The owner above already sent me my $500 deductible. I cannot recommend Chris and his crew higher as they did a great job, kept testing for the slightest spot of water, wrapped my expensive furniture and large bed in 2 layers of heavy plastic. Now for the construction repair job, the furniture has to be moved out in storage, I have not 1 space to put it in my condo. If you have a sudden water issue insist on your insurance to call them, you will not be sorry.

My mom's home was in need of remediation services.  From the first phone call to DryLux, the parent company, to my experience with Enviro Clean and now the rebuild team at HyperBuilt, they have been completely professional, immediate communication, great follow-up, etc!  For a very stressful situation, this company has done an excellent job in taking care of everything!  I would 100% recommend them to anyone needing this type of service!

First time we've used Dave and his team to clean our carpets.  We couldn't have been more pleased with the professionalism and results when the job was done.  They arrived on time, were both informative and friendly, and the work was top notch!!

This company does a great job!  Our rugs look as good as new.  The team was polite and contentious.  We will absolutely use them again.

Summit Restoration and their staff saved me and my brand new house! A leak in an upstairs bathroom caused water damage all through the floor and into the downstairs ceiling of the garage. I called on a Saturday morning and they were there in less than an hour with huge industrial fans to dry everything out. The damage was scary to look at as a homeowner. They came back to assess the damage with what I can only describe as an ultra sound tool for water damage, (which as terrible as the situation was, it was an awesome device!) and assured me my home would be as good as new when they were done. And they delivered exactly what they promised! The Summit staff was so caring and great to work with. I hope to never have the issue again but if I do they are my first call! I have recommended them to family and friends and will continue to do so.

We had a sudden flood in our 2 story home today that caused leakage in the ceiling over the kitchen. In a unusual situation, we were able to contact Go To Services, referring to us by our builder's plumbing company. Their technician, Logan was outstanding! Not only was he knowledgeable and understood the situation, he allowed my wife and I to see the thermal imaging of the leakage and what the interior of our structure looks like. What a guy! Thank you Logan, Josh, and the entire staff at Go To Services!

Extortionists.

Wow, dealing with this place was an experience. Five years ago we lost our house to a fire--a total gut down to the wood beams and concrete. I hired a mitigation company and had a good experience (name begins with the letter S and they are pros). Everyone at that company was sensitive, patient and respectful. There were never any billing shenanigans. Unfortunately, when we recently sprung a leak in the roof ruining a patch of ceiling and one wall, I couldn't quickly remember the company name, and so went with the restoration place the plumber recommended. Mistake.

The techs who came out were polite and seemed careful. They cleaned up after themselves. At one point I had to stop them from attempting to pry up my unharmed, glued down hardwood floor. I couldn't understand why they would do that because the floor had been toweled dry and wasn't damaged.

Our insurance company caught the fact that R1 was attempting to double dip by first charging for drying and dehumidification of a wall that was obviously saturated with water trapped behind the paint, and then later returning to remove the same drywall. There were other assorted small padding charges that R1 records couldn't back up which they subsequently removed from the billing. Traveler's paid out $1464.70 for the drywall removal and haul away, disallowing the extra padding for previous drying time. Our rebuild contractor agreed the allowance was fair for the work they'd done.

I never received a detailed invoice, and the first contact I had with Restoration 1 was a threat to attach a lien on my property for the extra $800 Travelers had disallowed. I filed a complaint with the ROC for price gouging and for the damage done to my hardwood. Darrin agreed in writing to remove the disallowed charges in exchange for dropping the ROC complaint. Three days later he said he would only consider the invoice paid in full if I also agreed not to post anything negative on Yelp or Google. First they tried to scare me into paying them money they didn't earn by threatening a property lien, then tried to use the same threat to prevent me from warning off others with my experience.

The funny thing is, Traveler's paid in full the claims for the drywall and the paint and even the hardwood that Restoration 1 destroyed. They paid out the claims for our fire five years ago as long as we could back up any requests with proper documentation. Restoration 1 is the only company that has tried to pull a fast one.

If you are using them, watch them like a hawk, ask questions, and take detailed photos so that you have proof of what they did and didn't do after the fact.

Such a nightmare.  First off he was the most irresponsible, unreliable, hot head I have ever met.  He said he would be here on the job and was never here. Made appointments he didn't keep and if he did he would show up late. He never came to check on the job and because of that his crew left our roof open when merging our addition and didn't cover it knowing we were going to have horrible rain. This is XMas Eve and my sons entire ceiling collapsed.  He is trying to bully us to continue to use him.  He has made one bad decision after another.  You should pray you never have to work with someone like Jim Rana. Call me for all the other horrible things that happened.

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

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