Best Businesses in Arizona

Matt is one of our vendors from Interstate Restoration Group and they are the best!  We recently had a huge resident activity that Interstate Restoration Group participated in by making a generous donation.  We appreciate their business and recommend anyone to use Interstate Restoration Group.   Thank you Matt, we appreciate everything that you do for us at Ascent at Papago Park!

Honestly, can't say enough about this company and the owner Mike. I had a bas water leak from my master bathroom that went into my kitchen. Mike came in and made me feel calm and confident from the beginning. Really alleviated any worries. His team got the mess cleaned up quick. Helped me coordinate with insurance company as he had more experience taking work off my hands and then got the work done quickly while making sure everything that went in was quality. The insurance adjuster was surprised how quick we were able to get the cabinets and other items in, impressed with the knowledge of Mike's work. I always felt very taken care of and could not ask for better experience! Even miss Mike's happy and joking face at the house! Can't thank you recommend Temp Only Water Restoration enough!!!

I had a plumbing leak under my slab in my living room.  After the leak was fixed, I had water damage to most of my hardwood floors.  I contracted with Gurr Brothers to replace the old floors and replace them with vinyl planking.  I could not be happier with the work that was performed.  Specifically, the two workers from Gurr Brothers, Earl Hines and Vic Fundora, did a fantastic job.  They answered all my questions and were a pleasure to work with, very professional.  I would definitely use this company again.

After dealing with a ceiling leak in my garage and waiting weeks for my insurance to process my claim and having to deal with unreliable and ridiculously priced contractors, I was referred to Jenkins. I had the pleasure of having Mario as my project manager and he was professional, communicative, and prompt. From getting quoted, scheduled, and having the work completed, everything went smoothly and without issues. My ceiling came out looking better than it looked before the incident.

From a customer service viewpoint, the company does what it needs to. They did answer my call after a flood on my first floor. I was appreciative of that as it had been after 5PM when I needed help. They arrived with their crew and dried my floors within 2 hours of the occurrence. Again, I'm appreciative that they arrived promptly. They placed fans throughout in order to dry out the drywall. 24-48 hours later, fans remained regardless of the 93% humidity readings from the walls. While not my area of expertise, clearly the reading being not too far from 100% moisture contained within the walls, their assessment was to continue with the 8-9 snail fans and humidity extractor machine until Monday. The flood occurred on Thursday. Once they left I decided that while their way of doing business was to merely utilize fans for five days to dry out as much as possible that I needed something more aggressive as the walls were still 93% humidity two days after the flood. Their personnel had been polite and courteous both times they were at my home and it was reciprocated when the younger gentlemen arrived to inspect things and cut his hand in the process and was bleeding all over the kitchen floor. He was offered a large bandage as it had been a big gash. Once he left, I called another company who stated they would remove all drywall immediately to begin the drying process of the frame based on the elevated humidity reading.

Servpro of Phoenix was contacted and advised that while their business practices were respected and personnel polite, I needed an alternative way of drying out my place as I would be the one dealing with any potential mold that may begin to grow due to the longer drying time. I asked them what time that day they'd be picking up their equipment. It had been the same woman who initially dispatched the water restoration crew and attempted to have me stay with their company. I advised that I would not be doing that and personnel was there within the hour to pick up their equipment from my home.

Two letters arrived to my home postmarked 19 days after my initial flood titled: TWENTY DAY PRELIMINARY NOTICE. Why a pre-lien notice when the company NEVER reached out to ANYONE for payment? Not ONCE did Servpro of Phoenix reach out to me via phone or mail regarding payment NOR did they contact my home insurance adjustor even after they were provided they day of incident with my claim number AND adjustor's name and number. While I'm aware that as a business owner you may resort to certain measures in order to protect your business, a business owner who has been provided with:

*A claim number
*Home insurance adjuster's contact information
*Home owner's contact information

NOT ONCE attempted to contact the home owner, adjustor OR insurance company regarding payment is a company that should not be in business because they are disgruntled that a customer asked them to retrieve their equipment rather than complete services they disagreed with.

I'm sorry I ever reached out to your company, Servpro of Phoenix. Should I ever be in the unfortunate situation of a home flood again, if no other company answers my phone call after hours, I will dry the place on my hands and knees myself until the following morning before I even consider contacting your company.

Van and Damian came to check out the inside of my house from roof leak.
They were professional, courteous and did not try to up-sell me on services I did not need.
I would highly recommend

Subsequent to a plumbing problem causing a leak in our home l called restore Master (a full service restoration contractor) to do the restoration and repair work. I spoke with Nasur, one of the partners of Restore Master,and within an hour he was at my home, accessed the water damage and shortly thereafter, all the blowers and dehumidifiers were delivered and installed. After the dry out period, the necessary repair work was identified and materials ordered.
Restore Master coordinated with my insurance company and worked  on the final settlement. The repair work was completed on time by very experienced craftsman who used quality material. They were professional, courteous and went above and beyond to satisfy us. Their attention to detail and pride in quality workmanship was very obvious. This is a very honest and dependable firm to deal with, and I would not hesitate to recommend them.

HORRIBLE COMPANY!! I wouldn't refer my worst enemy to these guys. If you have restoration, repair, item packing needs then look elsewhere!! You will not get an honest, fair job out of them. The owner is as condescending at they get.

Very poor experience working with them - their prices are sky high and always will lie to the customer on the estimated charge | they will over charge your insurance which will adversely impact you down the road - would never recommend them

This company has taken excellent care of my home and our rental properties. The dogs who lived with our last tenants ruined the carpet. Urine everywhere and even a few spots where they had clearly dug or chewed holes in the carpet. Dave came over with a blacklight and urine treated the entire house at night. His crew was then there for several hours the next day. The carpet looked and smelled new again. Thanks.

I called Dr. chem dry in Scottsdale Arizona, and was very specific about my upholstery cleaning. I mentioned about being misled with pricing and reading reviews, and they assured me all would be taken care of. After having to schedule a second time due to a conflict they came out and weren't even close to the price range. The supervisor Jerrell was super unhelpful, and their company was extremely dishonest. The coupons are not honored nor are the prices they quote you. Super disappointed and dissatisfied.

I had a water leak from a broken valve on a toilet. My whole house was one inch under water. I was out of town and called my Insurance company who had Summit go and do the dry out.
I must tell you if this should happen to you make sure you know who the players are when it comes to you house and belongings.  Summit took off all my new electrical plates with the matching white screws  I no longer have the white screws and plates are everywhere.  All they had to do was throw them in a box so plates and screws were together. They removed all base cabinets. They broke a piece of my granite counter. My insurance adjuster was surprised to see cabinets removed when he thought they were fine. I have broken items from them tearing stuff out. I was so upset that the inside adjuster told me she would cancel them and I could get my own contractor. When I came home I did get my own contractor and the inside adjuster is no longer in charge I was given someone new. I do still have the adjuster who was surprise to see the cabinets removed. Edge is another company I would not use. If they are on yelp I will have a review on them also.

We have worked for go to services. We did a job 3 weeks ago and still haven't been paid for the work we did. They dont pay when job is completed there excuse is we  are a big company and it has to be processed. We have drove all the way from Queen Creek when we were told the check would be there and all 3 times it wasn't there. I paid my employees out of my pocket. So the job we did I paid for it. I hope this review is read before anyone decides to hire this company.

This company was referred by a roofing company. We had a major flood and roof leak that caused extensive damage. They came out with their fans to dry out, and later did a tear out of the damaged areas. They implied they were done- however, my entire house now smelled like mold! After complaining, they finally came back and did an air test, and there was indeed a mold issue. They came back and did another mitigation. New air tests done, and mold and smells were gone. I was happy until I realized what a mess they left our home in!  They removed all the blades from all our ceiling fans and bagged the lights. They left one of the units on and my husband came home to the smell of burning plastic! Thank goodness he had come back!
They came to get their equipment but had no plans of putting our home back together. They left all the fixtures in pieces, left everything bagged and taped, left a giant window without glass, and left a piece of plywood with a giant hole in its place, damaged our master bath shower panel with their tape, damaged several fans with the tape and bagging, broke our front gate, moved our fridge freezer and did not plug it back in and ruined everything inside, and then STOPPED RETURNING CALLS AND EMAILS!
I only heard from another representative from their company when they realized that they had not been paid yet from my insurance company, and had the nerve to ask for my help in receiving payment!
How about finishing your job and resolving damage issues first!

This is the best company by far!! They are super responsive and timely. I had damage to my house due to a storm that come through the valley and they were able to help me get it fixed in no time! Thanks to you guys! I highly recommend this company.

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

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