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Family owned and operated, does an awesome job at a reasonable price, have used this service multiple times for landscaping and sprinkler system repair. Very professional and on time. You cannot go wrong hiring this company. Omar and his crew are the best!

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Nextdoor, Inc. 760 Market St., Suite 300, San Francisco, CA 94

With all the positive ratings and remarks, I can only describe personally what happened in my home with cleaning my tile floors.
 Make sure you hire a professional tile cleaner as R.R. continued to clean my floors without first testing a tile (or just one room) let alone the whole house leaving it with a film, their footprints, and an inadequate unfinished  job.
The upside is they did NOT charge me, but left the entire tiled home with a mess as described.  
The worker having  known the streaks it left still  continued with the whole home even after I brought the streaks to his attention in the entrance to my wash room.  After he was done with the entire home floors it was discussed that I had a wax coating that left streak marks from their machine.  And I would need a chemical peel/removal of wax buildup?  
 This business I consider as professionals?  Not after the mess that was left.   They also discussed that the condition of my tile (due to age) needed a whole home regrouting.  I asked for an estimate and I have yet to hear back after 2 weeks?  I am NOT unreasonable but hard to believe that RAINBOW RESTORATION has LEFT me with a mess!

These guys usually leave cards in my front door but one day I was home and decided to get a quote from them to cut my very tall (24ft) Oleanders.  They gave me a good price and did it on the spot.  I was a little worried other company wanted to cut them shorter than what I wanted and  were going to use ladders that would mess up the surrounding plants hence the reason why I hadn't done it in a while.  These guys are professionals, he just got up on the block fence and gently lowered every branch he cut....didn't mess up anything else and hardly any mess went into the neighbor's yard.  Overall very happy with the job they did and will use them again.

Jake was very professional, prompt and did good work. Would highly recommend for any landscape needs.

I spoke to Josh and wow, I'm so impressed! I got an honest consultation and recommendations. He helped me to save money by giving me things to try prior to hiring the company! I really appreciate the honesty and integrity!

I had Zona come out to do a mold test and the gentleman Chris was courteous professional and provided results quickly. Justin followed up to make sure I didn't have any questions I would definitely recommend!

We had a flood from our upstairs neighbor who called AZ Total Home Restoration and sent them to our home to remediate water damage.  

They put up plastic and tore out about 200sf of drywall and a 4 foot x 6 foot piece of our patio lid looking for the leak.  The process of locating this leak lasted nearly a month.   To locate the leak.   When it was determined that the leak was above our patio 20 feet in the air they determined it was beyond their scope and told us to find another company to do the repairs.  

They then sent us a bill, more than half of which was invented costs.  

We chased them down for a month to do a job that they abandoned and then sent a bill for more than triple what it should have cost.  

These guys are common criminals and their business shouldn't even be a last resort.

They came on time, was quick, thorough and very efficient. Our insurance carrier is the one who highly recommended them and I can see why.  They take pride in their business plus excellent customer service when you call! In my experience, since the covid pandemic, most of the time customer service office personnel have an unpleasant attitude including being incompetent in general terms

I will absolutely recommend them to everyone I know. Super helpful and kind. Very professional and the process was extremely simple! Thank you again for my beautiful roof

As a contractor of many years here in the valley I often time run into leaks, and water damage readily. Taylor and crew at 24Hour are the only guys I call. They are FAST, professional, detailed, and get the job done properly.

Doan was fast at responding to my flood. the team was fast and professional. they dealt with me being at a loss and made it all less stressful. Basement flooding is the worst to deal with. thank you for your GREAT service.

Scott, Derek, Rick, and Scotts helper (forgot his name) were incredibly helpful throughout the demolition of a shared bathroom wall and our kitchen cabinets. Rick gave us a great overview of the work that needed to be done, and gave us great advice on dealing with our insurance. Derek was always very quick to respond in our communications (and I like alot of updates) and made me feel comfortable through the whole experience. He was also very helpful answering any questions I had since this was the first time I had a major water damage repair in the house. Scott and his helper communicated frequently with us about what stage we were at in the work, gave us great advice in the early stages of the repair, and were always kind and courteous throughout the work in our home. I was even told by several contractors that they would not be able to save our granite countertops and would have to replace them, but Alldry assured me they could save them. They were successful in doing so. Would highly recommend these guys!

We had a flood from the washer hose breaking in the middle of the night. We contacted AZ Water Damage Experts and the team came out in less than 30 minutes. Alex was very helpful to answer all of our questions and we knew we would be in good hands.

The team did a fantastic job. They were knowledgeable, experienced and hard working. Cleaned up nicely and efficiently. It was so overwhelming and scary to see what had happened to our home, but as soon as they started the work, it was under control and I felt a relief for the first time that night.

Alex followed up the next few days to check on the progress and he kept us informed every step of the way. We appreciated high level of customer service and attention to details. Later he dealt directly with my insurance making this whole flood situation less stressful. Highly recommend them to anyone in need!

Mike responded and asked me for my address and when would be a good time for him to stop by to take a look at the project. That was yesterday morning. I contacted him this evening to follow up as to when he was coming and now he wants to just talk on the phone. HMMMMMM why did he ask for my address and when I would be home? And then did not come or arrange to come? Seems a little shady to me. I will go will someone else. It's a little un-nerving though since he now has my address.

Jose sandblasted off a thick layer of stucco and paint on an interior wall of my house. We love the results and they did an amazing job. Reasonable pricing, awesome service, and totally will have him back for future work.

Thanks Custom Outlooks, for wasting my time.

My project consists of tearing out an old deck in the back yard, removing a large tree and 16 much smaller trees, forming and backfilling a new raised deck area with fill, and paving over it with travertine, and installing pavers on the east side of the house in addition to trimming some large trees.

My project is not a 6-figure job but for damn sure, it's a decent 5-figure job for a contractor with enough integrity and business sense to follow through.
Having kept a Custom Outlooks advertisement and business card from a prior home & garden show, I set up an appointment with Jesus to come to my home on June 3.  

Jesus arrived and I explained the project to him when he arrived. He was professional, although on the downside of friendly. But, I wasn't looking for personality; I was looking for skills and value so I wasn't too concerned. We chatted about the project and he promised me a quote the following week. It's now been six weeks since I met with Jesus and have never heard diddly squat from him or anyone else at Custom Outlooks. Needless to say, I've gotten other estimates and permanently crossed Custom Outlooks off my list. They've wasted their time and mine. And now, they'll have the benefit of showing how unreliable they are to any customers foolish enough to ignore this review.  

One other note--which I'm putting in the category of Just Plain Weird: After Jesus and I talked in my back yard about my project, I left him alone to finalize measurements, photos etc. (I'm not totally sure what he was doing out there). I came inside and sat on the couch to wait for him after telling him to just come in the back door when he was finished and I'd let him out the front door. There is no other way out of my back yard except to come through the house. There is a double gate--which is locked at all times. So other than coming to the back door and walking back through my house, the only way out of the back yard is literally, to jump the fence.  Through the back windows, I saw Jesus walking around for a few minutes after I came inside...and then, I didn't. After about 10 minutes of not seeing any more movement in the back yard, I walked outside and found he'd vanished!. I checked in front of my house, and sure enough, his vehicle was gone. I'm not sure when he left or why he didn't simply come to the back door as I'd instructed. Maybe he knew he was going to ghost me and wanted to run off without any insincere pleasantries and without promising me--again--that he'd send me an estimate. Either way, it's just weird as hell that instead of coming back through the house, or at least knocking on the French doors that lead to our back yard, he chose to skulk off without a word by JUMPING THE FENCE. What a freakin' oddball!

Perhaps the current state of the AZ home building and remodeling industry makes companies like Custom Outlooks think they only have to take jobs from folks with a blank dirt lot and a blank checkbook so they can soak people on high-dollar, fancy-schmancy  jobs that include lots of design work and markup. But if that's the case, why not just tell me? I'd much rather have had Jesus tell me something like: based on the size of your job, we'd have a really hard time squeezing it in among our larger projects so you'll probably be better off contacting another company, vs. ghosting me after wasting my time and promising me an estimate that never came.
 
I get it: construction trades--including landscapers--are living the high life right now. Housing starts in the Phoenix area are up and the remodeling industry is booming. There's tons of work and prices are hugely inflated. Lots of contractors believe they can pick and choose what they think are the cream of the crop jobs and treat everyone else like crap without even so much as an explanation, much less an apology for not doing what they said they'd do. But if Custom Outlooks really wants to convince people they're reliable, they should be bright enough to know that boom times come and go and livin' the contractor high life won't last forever--unlike online reviews, which DO...

I would highly recommended using Rhino construction for your remodeling needs. We had to completely remodel our entire bathroom and we felt at ease as they communicated and walked us through every step of the way. The owner came over frequently to check on the project and make sure we were happy. Our bathroom turned out great and we get so many compliments. The quality of work was great and the prices are reasonable. We couldn't be more thankful that we chose them.

If I could give 0 stars, I would. A plumbing service through our home warranty, recommended this drywall service. The guy sent out was very odd. He told us he has ADD and takes medication for it. Okay...Then, he told my husband our drywall problem was from neglect and that he knows how to manipulate people. He said he would call back. Thank God when he left us his card, I looked up the reviews. I went with someone else.

I hired this company to perform a front and backyard cleanup, remove weeds.  I was very specific to not remove any shrubs or cacti and a price was agreed upon to remove weeds and clean up my property.  The conversation was in Spanish as he said it was easier for him to understand and I am fluent.  I got home from work to find him using a lawn mower to remove the weeds and he had plowed over all of my shrubs and small cacti, exactly the opposite of the instructions.  Not a weed wacker or rake in site and he was using a gas blower to try and remove all of the debris he had created.  When I approached him and reminded him that he was only suppose to remove the weeds, he proceeded to tell me it must have been a misunderstanding on his part.  Valencia-Torres actually admitted to having made a mistake.  He was just trying to get the work done as quickly as possible.  When I asked him about the backyard that, thank goodness, had not been touched he lied and stated it was not included in the price but that I could hire him for biweekly or monthly maintenance.  He would slowly finish the job but only if I hired him at 100 dollars a visit.  As if after he destroyed my front yard I would be stupid enough to hire him for any further work.  Needless to say I had to hire another landscaper who was shocked at the destroyed  yard that was filled with stumps and shredded greenery. The new landscaper actually used a weed wacker and raked like you are supposed to. Now I have to spend twice as much money to replace everything Valencia Torres mowed over.  Each young shrub is costing me 25 to 30 dollars and with about 3/4 of an acre he destroyed (I am on about an acre and a half), it will not be cheap.  Valencia Torres mowed over my entire front and side yard so it's estimated at 2000 dollars of damage not including the labor to put it in. When I phoned the business number that originally was used to call me, they said there was nothing they could do and even threatened to remove any bad reviews I would give them.  Do yourselves a favor and avoid this company.

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