My name is JimmyB, CEO if Jim's Custom Homes, Inc.
Rick's Plumbing was highly recommended to me by a another Custom Home Builder and my concrete sub-contractor. I tried them out and lo and behold they passed my test with fly colors!
After my trouble shooting call to Rick's Plumbing I first was surprised to have a very knowledgeable and helpful lady who was as friendly as anyone could be.
Just a few days ago Shawn, one of Rick's Plumbing's very experienced plumbers was sent to fix a disposal leaking problem per my request at my home in Burleson, Texas. Rick blessed me and my wife by sending a very experienced and professional plumber named Shawn. He had a super personality, was easy to talk to, and was in and out before I was through telling him what the problem was!
Super plumber that had a knack for covering up his predecessor plumber that might have cause the problem during the disposal installation by not locking in the very top connection that attaches the disposal to the sink drain. It does my heard well to know that there are others around that take-up for others rather than just fix the problem and take at others expense.
Didn't happen in this case and please inform Rick, if Rick, doesn't read these reviews that Shawn in his honesty explained the truth of the problem and went... out of his way... to show my wife and me the problem. Seriously, Shawn must be one of your best all around plumbers because his personality stands out and also his professionalism in handling your customers. His experience in plumbing is evident by observation and talking to him concerning residential and commercial codes and engineering buildings. It is seldom when we find someone such as Shane who appears to be able to do it all but you have a person on your staff that I believe is a leader and appears to be a good example for younger plumbers!
Rick's company had also fixed another problem for me awhile back and my wife and I were very impressed with their knowledge and abilities.
Please inform Rick to make sure that he takes time to recognize his wonderful staff and their professionalism because of his staff that answers the calls, performs Rick's office work and his highly skilled plumbers; I have adopted your company and have put you folks on the bid list.
Thanks again for your help and be aware that in a week or so I will add your company to my web-site with my at Web-site jimscustomhomes.com --- email:
[email protected]Thanks for your help!
Jim Burns, CEO of
Storm Safe Rooms Manufacturing, a division of Jim's Custom Homes, Inc.
jimscustomhomes.com
817-447-7068
[email protected]