Best Solar Panels in Phoenix, AZ

I found DTL through the Home Depot Trusted Associates  Program.  I took estimates for installing 5 fans, 2 of which required installing new wiring, fan braces, and switches.  They were the second lowest bid out of 4, but because Home Depot had done a background check I went with DTL because nobody could be home while they did the work.  They arrived early, completed the work in a timely manner, and even installed an electric outlet on the ceiling of my back porch where I will be installing a TV.  I can attest to their professional work and expertise.  Need some electrical work done call these guys!

I just had my install completed.  Amanda made sure I was educated fully before making my decision.  The process and install went very smoothly.  My PM, Brian, was fantastic as well.  Every one of the products they carry are top quality.  This company is highly qualified and they do a flawless install.  Highly recommended!!

Let me start by saying we bought a brand new house and waited 10 months to move in.  Our move in date was June 1st 2021.  Our experience began with James, our salesman, on Wednesday August 18th, 2021.  We discussed what kind of a system we needed and he was good at answering questions.  I got a good feeling from him but we were also looking at 2 other companies.  We met a few times after that and we ended up going with Bright Solar for 2 reasons.  #1 - good google reviews and #2 we agreed on an amount that would be given back to us at the end.  The amount was not as good as the other companies but we liked James and his presentation. We signed the papers on Sept 20th, 2021.
In mid-November James came to let us know that there was a problem with the employee at Bright Solar that handles the city permits and that it will take longer to get this done.
The city issued a permit around the 2nd or 3rd week of December.  That was 3 months after we signed the papers.  I looked on Peoria's (the city we live in) website and it said if everything is in order it takes about 3 days.
12/22 and 12/23/2021 - Crew came out to install.  Showed up over an hour late and it was a small group of young men.  A few hours after they started my young daughter noticed out her window that there were chipped tiles on the roof where they'd been walking.  I asked the supervisor what the policy is on replacing broken or chipped tiles and he said if they're more than half broke they would replace them.  Tiles were all new (house was just built and finished in May and we moved in on June 1st) when they got there and a lot were broken at the end of the 1st day.  I called and talked to Karen and she said they would replace any tile that was broke (this young lady was very pleasant to work with).  On the 23rd they arrived late again by at least an hour.  As they were installing the rest of the solar equipment one of the employees spilled the can of paint that I gave them to touch up the pipes they installed.  He spilled it all over the new (2 days old) concrete deck I just had installed and as he proceeded to spray it of his co-worker started bickering with him like they were children (like 2 young brothers would).  It was the only exterior touch up paint I had.  I asked ahead of time (a week before install) if one quart was enough and they told me that it was more than enough.  When they were spraying off the concrete, a little bit of the water mixed in with the paint changing the color (diluting it).  After the install I had a hard time getting the color matched to the actual house color because of that.  After he was done spraying the concrete off, he left the hose out and didn't put it back where he found it.
12/24/2021 - This is the day that it rained hard in Phoenix.  I had guests in from out of town for Christmas Eve dinner and by noon the ceiling in my dining room was leaking.  I tried to call someone before it got too bad but there is no emergency phone number (at the solar company) and the office was closed (Christmas eve).  There had been multiple days of rain since we moved in (mid monsoon season) with no leaks.  Finally someone got back to me around 2pm.  They sent someone out and he took a look at it.  Told me it was a faulty build by Pulte and that they'd send someone out in a few days to take a closer look.  
12/27/2021 - Talked to Victor and he said someone would come out between 8-9am.  They arrived at 11:20.  They looked at it and told me it was the builders fault so I went and called the builder and they said that since the solar company was on our roof it voided the warranty.  They (Bright Solar) offered to fix that one part of the roof but not my interior damage.  One of the owners got involved and called me.  He said they would fix the roof and talk to Pulte (the builder) to help with the cost of the interior damage and that they would cover it too if needed.  He seemed nice and was saying all the right things.  They replaced some of the tiles that were cracked but left a lot that were still cracked/broken and said they replaced all that needed replacing.  I informed Karen at the office that there were more tiles that were cracked and she said they would come back out and replace the rest.

12/28/2021 - City inspector came out and failed the inspection.  The ground wire was the wrong gauge (all the way down the side of the house) and the solar electrical box had standing water in it because it wasn't sealed right and there was no drain in the bottom.  

1/4/2022 - Spoke with Matt (one of the owners) and he said they would take care of the interior damage and that Pulte (the builder) wouldn't help out.

I have 2 more pages of the same stuff you see here but it's too long to post.  We have still not got this all completed and are waiting for them to reimburse us the cost of having professional roofers come out and repair the roof that Bright Home Energy broke.

Easy process to order, they came out and suggested what we need, wrote the order and contacted us to install. Showed on time, finished two light tubes in very short time. Cleaned and left it bright and beautiful. I would definitely recommend them!

We just finished our solar panel install with Arizona Solar Wave. What a pleasure doing business with them. We were impressed with their integrity. They did what was promised, when it was promised, in a very professional manner. Brad's communication was excellent. He assisted in getting us financing at a good rate. The installation was smooth, the county inspector noted that a nice job was done.
The panels they use are top notch. We highly recommend this company. !

I've been dealing with the owner of this company for about 6mo now on my solar that came with the house when we brought it.  So far Tony has answered every call I've made to him, or called me right back. He has come through on some of my small issues and has fixed it right away. Dealing with Tony has been a real pleasure. He had been a man of his word.

It's been well over a year. So far the system has been reliable. ABP designed the system for break even on our electrical bill. While the production of the panels exceeds their estimate, we have gone from a $3,923.41 APS annual bill to $822.47. While we did not break even, we saved $3100.94.

My gripe a year after is that our salesman, John Himstreet out right lied to us about about pigeon problems. He did promise us a pigeon barrier which the company said they didn't offer. John told us that we shouldn't worry because there wasn't enough space underneath for the pigeons to access. Well, with wing and rain, we noticed large amounts of droppings around our house. Well I went up there last week and was shocked and disgusted to find piles of pigeon poo, dead birds and eggs. John is a pathological liar. Avoid, avoid, avoid! The pigeon service said that solar companies frequently lie about pigeon access. The company said a 3" gap is all that it takes. I wish I had known this when the system was installed. Plan on adding just over $1200.00 to get the work done!

Just do yourself a favor and go with a different company.  

I wish I had.  Save yourself the headache.  If you DO go with them, make sure the quote matches the lease.  They are very good at switching numbers, and then lying about it.

Live in El Paso, Texas.  We had our solar panels installed last year.  The sale person was great. I went down hill from there.  The installation was delayed and getting a hold of the installers was a nightmare.  When we finally got the panels installed they were working great we started to see a drop in our electric bill.  Well they are not working NOW! Apart from a monthly Solar panel payment my electric bill these summer months have averaged in the 250.00 dollars.  I have reached out by sending several emails and no one have bothered to contact us.  Next step will be filling suit. Worse company ever.  I will post on Facebook, Twitter, and any other social media platform I can think of. Extremely unsatisfied!!!1

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