Steven N.
04/08/2020 12:00:00 SA
I really meant to give '0' star instead of the '1' here, but the Yelp review software did not let me to put '0' star, so I am giving '1' star here.
I would not recommend SunHarvest Solar to anyone, if fact, when my friends, relatives, and neighbors asked me which Solar co. is recommended, I told them that they can go far any company except SunHarvest Solar. When I had my solar system installed in 2014, the sales guy was my neighbor, and he took very good care of me, then unfortunately, after my neighbor moved to CA, then I had to deal with the owner Brandon by myself, or the receptionist who answered the phone did not know what she was doing most of the time.
I do not want to write down all the things that I am not happy with SunHarvest here, but the one thing that upset me the most is the fact that after the panels were installed, there was water leak started happening in the bed room ceiling, so every time when there is a heavy rain, the leak happens (please refer to the picture), I had to pay Brandon to come up and do the diagnostics, and he found out it was the birds that built nests underneath the panels, and all the bird poop were clogging the drainage, therefore the water instead of flowing down along the roof tiles, it goes straight down to my bedroom. I hired a pest control co. to clean the bird poops, then I paid SunHarvest to install some bird Critter Proofing, which is some nets to prevent the birds from going underneath the panels for activities, Brandon hired some contractors to do the work, and I painted the water mark on my bedroom ceiling, and I thought this nightmare was over! Guess what? When it rains again, the leak happens again! I ended up climbed up to the roof by myself and checked it out, what I saw shocked me, please look at the attached pictures, the contractors from Brandon did a bad job on installing the nets, they left the big cracks and big holes under the panels, that is why birds are still able to go under the panels, it is basically the nets has been installed, but they are 'useless', if Brandon's contractors would have done a better job, the birds would've not have come back. When I complaint to Brandon about this recently, his reply was very 'harsh' and not friendly at all, basically he stated that they don't offer warranty on pest proofing, and this is the pest control issue and not the solar panel issue, and I need to maintenance my house roof by myself.
So instead of begging Brandon or fighting with him on this, I decided to share this stories in yelp here, so do yourself a favor, please do not pick SunHarvest Solar.
And please also read other reviews in the '# other reviews that are not currently recommended' section in Yelp, once you read them, you will know how other people describe Brandon.