Best Fencing Companies in Phoenix, AZ

Called Matt, the owner, about installing a new gate and automatic opener for our external garage.  He came out, took a look at the job and promised me a quote within a few days.  Two weeks passed, during which I sent him an email and left him a voice mail, but never received a response.

If the job wasn't right for him or he was too busy or whatever, I would have preferred he be straight with me and simply say that.  Not responding at all is unprofessional and indicative of a poorly-run business in my opinion.

I am trying to spend $$ with these guys, and they can't even answer my questions/provide what I need!  I won't be wasting any of my $$ with a company like this!  I am not impressed with them as a West side vendor,  How does a company that has such poor customer service stay in business?

Really enjoyed working with JT!
He was very professional, answered all my questions regarding product and installation and went above and beyond to make sure I was happy.
If you are looking for any type of fabrication I highly recommend his shop and staff.

Fence AZ did a fantastic job custom building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn't be happier with the job they did. On time, super professional and the price for what was done was really fair. It's always nice when a contractor lives up to your expectations and Fence AZ did just that!

There are still companies in the greater valley that show integrity in the way they do business,and most especially in how they handle not so everyday problems. This company has been here for decades,and by no accident I can assure you. Do not hesitate to use this very respected COMMUNITY aware company with complete assurance of their professionalism.

I made an appointment with Jon for some block work and some gate at my house.  He was very professional, showed up 5 minutes early, and was easy to talk to.  After meeting him, I knew I would be using his company.   I am glad I did.  I saw the work he did on my neighbors fence, I see I why they passed along his information to me with ease... I do recommend.

DO NOT HIRE THIS COMPANY (OR I SHOULD SAY ONE PERSON, Dustin, RUNNING THIS).

I wanted a pool fence installed, was given a quote by Dustin, and agreed to the job. I was told a temporary fence that my 5 year old would not fit through would be installed the next day at 6am. 6am came and went. Everyday thereafter for a couple days Dustin said he'd come, he promises, but never did. I even messaged him saying I didn't like the way things are going already because he doesn't follow through, he says he'll be here working, but he never shows nor even gives a courtesy call or message saying he'll be late/or not show, I'm the one that has to chase him for answers.

Dustin had someone else come to start the temporary fence, which my husband and I were there for. The bars were pushed into the ground, and some of the fence went up. The bailing wire was not attached, the rusted black gate pieces were not even at my home for me to see during this time and the orange gate was not put up with those steel pieces sticking out during the time frame that we watched as it too was not even at my house yet for me to see. There was also no rope during this time. Dustin showed up for only about 2 minutes, told my husband and I he will be right back with the actual gate, left, and never came back. I had to message yet again asking when the temporary would be finished. He did come the next day and finished the temporary, however, my husband and I didn't see it until the following day.

When we saw the fence, I immediately took pictures and video as the bars in the gate were wide enough for my 42 year old husband to fit through (mind you, this is the first time seeing this gate), the black rusted pieces of fence that he added without me being present were held together by rope, there were rods sticking out that could really damage someone's ankles/feet, bailing wire was used all throughout and the ends were just sticking out in all directions-again, added when I was not present. He had the audacity to leave me a form to sign saying the gate was designed to prevent debris from falling into my pool-however I was verbally NEVER told this, I was told the temporary was essentially for the protection of my 5 year old. I was completely mislead. I understand my child's welfare is MY responsibility, but to mislead me into think this temporary would be put up for his protection is wrong!

I messaged him about all of this and some of his responses were:

I don't realize how small kids are

The release is mainly due to it's not legally a pool fence to be a pool fence it would have to have the poles in concrete is why I have it worded that way as if I called it pool fence I would be breaking the law      Again, I was NEVER told this before, therefore mislead completely.

I cancelled the job 9 days ago, asked for my refund, which he said he spent. In 5 days he spent $1,250...I can guarantee it wasn't on my job. I told him I contacted my bank to report fraud, I have also contacted GPD and MCSD to report a scam. I'm prepared to file in court on Monday, (my bank advised to wait until then do they can try and obtain the funds first.)

Please do your due diligence and hire someone else! Do not end up like me having to file in court for my hard earned money, which I'll probably never see again, but at least I'll try and get a judgment and spread the word about this.

Tom with Universal Fence is the best. I love my corrugated metal fence. Fair price for great work and a fence that will last forever. Thank you!

We are very impressed. We have a large yard to fence in and it was almost impossible to get bids from fence companies. Will, on the other hand, showed up when he said he would and then, get this Sedona people, he FOLLOWED UP!!  They did a great job with a few hiccups that keep this review in the 41/2 star range but I would recommend them to anyone. Will is professional, personable and honest. This is a rare company in these parts. Thanks!

This company does great work for a fair price. The gate they built was exactly what I was looking for. Quality work and great customer service from Aiden and his installers. Will definitely use them for any future needs and will refer to my friends. Thanks Aiden.

He stood us up and ghosted us for no reason

he is hard to get ahold of and does not return calls

Some of his guaranteed work is defective and I can't reach him. His rails are loose

He told me he is not a licensed contractor

AVOID this company. Worst possible experience, difficult to contact as didn't respond to requests. When finally reached them for a quote, they refused because I had previously requested a quote 2 years ago and used a different company because they were the highest bid. Poor customer service and recommend you avoid.

Had gate installed June 9th. After gate was installed I sent pictures to Jaime showing the chips in the wood and the gate not being aligned. Jaime said he would have someone come out to replace the chipped wood. Then he told me the gate would not be aligned because of the wall. Needless to say that doesn't make sense to me because they apparently fixed the wall!

Well here we are July 27th and after reaching out multiple times via text and phone call, I have yet to hear from them. I went with this company because Jaime was very nice and seemed very professional and quick to respond. It's disappointing that this is even happening. I never write reviews, but felt the need to do this. Hopefully Jaime gets back to me and we can resolve the issue, otherwise it's unfortunate and I hate to do it but I will have to take a different approach to the issue.

My garage door springs went out, I needed fast reliable service. That wouldn't hurt the pocket. Great Doors & Gates was the best choice. They were very knowledgeable, reasonably priced. And they weren't trying to sell me products that I didn't need. My door and opener were also serviced. I got the full service! I'm an extremely satisfied customer. Any garage door needs in the future, I know who I'm going to. And who I will refer when friends and family need garage door services!

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