All Gates AZ

Found all gates AZ on Facebook. He was able to do my side gate for a great price and did a high quality job at the same time. I would highly recommend him for a gate project. He did not disappoint at all.

Never showed up to our appointment and didn't respond to calls or texts to find out why or reschedule

DO NOT HIRE THIS COMPANY (OR I SHOULD SAY ONE PERSON, Dustin, RUNNING THIS).

I wanted a pool fence installed, was given a quote by Dustin, and agreed to the job. I was told a temporary fence that my 5 year old would not fit through would be installed the next day at 6am. 6am came and went. Everyday thereafter for a couple days Dustin said he'd come, he promises, but never did. I even messaged him saying I didn't like the way things are going already because he doesn't follow through, he says he'll be here working, but he never shows nor even gives a courtesy call or message saying he'll be late/or not show, I'm the one that has to chase him for answers.

Dustin had someone else come to start the temporary fence, which my husband and I were there for. The bars were pushed into the ground, and some of the fence went up. The bailing wire was not attached, the rusted black gate pieces were not even at my home for me to see during this time and the orange gate was not put up with those steel pieces sticking out during the time frame that we watched as it too was not even at my house yet for me to see. There was also no rope during this time. Dustin showed up for only about 2 minutes, told my husband and I he will be right back with the actual gate, left, and never came back. I had to message yet again asking when the temporary would be finished. He did come the next day and finished the temporary, however, my husband and I didn't see it until the following day.

When we saw the fence, I immediately took pictures and video as the bars in the gate were wide enough for my 42 year old husband to fit through (mind you, this is the first time seeing this gate), the black rusted pieces of fence that he added without me being present were held together by rope, there were rods sticking out that could really damage someone's ankles/feet, bailing wire was used all throughout and the ends were just sticking out in all directions-again, added when I was not present. He had the audacity to leave me a form to sign saying the gate was designed to prevent debris from falling into my pool-however I was verbally NEVER told this, I was told the temporary was essentially for the protection of my 5 year old. I was completely mislead. I understand my child's welfare is MY responsibility, but to mislead me into think this temporary would be put up for his protection is wrong!

I messaged him about all of this and some of his responses were:

I don't realize how small kids are

The release is mainly due to it's not legally a pool fence to be a pool fence it would have to have the poles in concrete is why I have it worded that way as if I called it pool fence I would be breaking the law      Again, I was NEVER told this before, therefore mislead completely.

I cancelled the job 9 days ago, asked for my refund, which he said he spent. In 5 days he spent $1,250...I can guarantee it wasn't on my job. I told him I contacted my bank to report fraud, I have also contacted GPD and MCSD to report a scam. I'm prepared to file in court on Monday, (my bank advised to wait until then do they can try and obtain the funds first.)

Please do your due diligence and hire someone else! Do not end up like me having to file in court for my hard earned money, which I'll probably never see again, but at least I'll try and get a judgment and spread the word about this.

Belated Update:

As of July 1, the work is completed.  The fit and finish is average, with some unnecessary holes and sloppy mortar patch jobs on the block walls where the gates are attached.  The gates themselves are reasonably good quality.  The biggest problem with the entire project was still Dustin and his inability to honestly communicate and follow through on promises.  It seemed my job was always last on his list of life priorities.  And for that reason, I cannot recommend this business.

Reasonable price, reasonable workmanship (minus installation mistakes), terrible project management and customer service.

Very nice people that make you feel comfortable.  The work they did making my RV gate was amazing.  A custom support frame that wrapped around the column for extra strength is phenomenal.  The gates themselves are beautiful and super sturdy. They dont flex at all.  This is the 3rd gate I have had done and this company by far has done the best job of any of the 3.  I will be using them in the future again.  Thanks