Best Businesses in Arizona

My husband and I rented out our home while we were stationed in Colorado Springs for a few years.  We flew home to take care of stuff from our tenants.  I was panicked when I found out our tenants refused to give us our keys back to the mailbox.  We were only in town for a couple days and I called JT's Keys and Locks.  The father-in-law and past owner came out within a few hours (he was in CG).  He showed up, working professionally, quickly and was extremely friendly, not to mention a veteran!  Their pricing is incredibly reasonable.  I am so happy with the service that was provided and I will definitely use this company again if I need.

Have been going to Pinnacle Lock & Safe for a little over a year.  They have usually been pretty good about making keys without much of a wait.  Recently stopped in to get a quote on a file cabinet lock install.  The owner said that his staff doesn't like to do those types of jobs and that I should just buy a new cabinet with a lock already installed.  He quoted me an obscene price just to get me to leave.  Until that encounter I was satisfied with their service.  However, the arrogance of the owner was enough for me to look for a new locksmith.  A real business owner doesn't let his employees dictate what jobs he should accept.  Additionally if you really don't want to do this kind of job I suggest a better customer service approach to the situation like a referral to another company.  That's how businesses grow customer loyalty, not by insulting them.  Found another locksmith who was more than able to come out to my office and do the install in person for a very fair rate.

Great service. Jimbo the owner was very helpful with getting a new key made that I needed, and the cost was very reasonable. Highly recommend.

Good service, prompt service and very good technician.

Very fast and friendly service. Nick came to my house in less than 30 mins. Thank you Nick! You save my life.

I received a flyer in the mail with a new move in re-key special. I called that day to set an appointment, and he was available the next day. Ernie re-keyed all of my locks in about an hour. I could tell he really cared about the quality of his workmanship! I will definitely recommend him to friends and family who need a locksmith!

Tyrone is very professional, prompt and reasonable. I ended up locking my bedroom door, called him while driving in the morning and he was very willing to work with my schedule, said he works 24hrs and I respect the hardworking attitude. He even sent me a text reminder.

I had my door open fairly quick without any damage to the door with a very reasonable price so five stars for that. I would definitely use his services again if needed!

This is the best locksmith company out there.  Brian, is very professional and does an amazing job.  I would recommend B's Lock and Key to anyone.

It is never a good day when you lock your keys in your car. Especially when that's where your purse, diapers and car seats are. I called a TON of places and the prices were crazy all over the place, I had people say "I will be there in 30," and 2 hours later no one comes still. I got in touch with Phillip and when he said "25 minutes" I didn't believe him. He showed up in 20 minutes, super polite, quick and efficient. He was very professional, and kind. He explained everything to me and was done in u def 5 minutes. I will definitely be using him in the future for any locksmith services I need. Excellent service, highly recommend.

I contacted Copperstate regarding additional lock options. They gave a very thoughtful onsite review, and presented me with a number of options. They scheduled me in quickly for the install, and the service technician went out of his way to ensure that I both understood and was happy with the solution. Great customer experience--highly recommended!

I returned from out of town and left my home key inside my house. So I called Sage Locksmith and I was given an estimate amount from $24.99 to $199. The guy arrived and ATTEMPTED one time ONLY with a drill to unlock my door from my garage. He said "oh I can't do it" and said it will cost more because I need to use another DRILL!!!! I was shock as I watched him use one drill only to try to unlock my door from my garage to the inside of my home. It was 3:30 am and he was the only company that answered at this time and I had to work that morning at 6 am. So I said ok what is the cost will be now. He charged me for $29 service call and $289 door opening plus a CHEAP replacement new lock supply + install it quality 2 x $55 = $110! Plus $35 taxes as he adds his own amount of taxes of $35 never used a Calculator. So my total was $463 for a cheap replacement and my original door supply was pretty pricey and I was given a cheap door supply and he only tried one time to unlock my door and said "I need to go I have someone else to go to " ... very unprofessional and unwilling to try a second attempt to unlock my door with a different drill. I would never recommend anyone to call this company as to save your money waiting till six in the morning to call different company who is willing to help you and not overcharge you because it's 3:30am  in the morning.  Now I have a cheap door handle and will replace it with a new one! Beware do not call Sage Locksmith LLC company and I contact the company manager and he was unwilling to understand my point of view of being charged $463 to have a cheap door replacement supply! Save your money call a different locksmith at 3:30am!

Yeah I got a cheap new Chinese key but the car's computer doesn't want to accept it.
Alarm goes off til I start the car up paid 170$ for terrible customer service. Putting his clipboard and supplies on the roof of the car like his personal desk. Very sad that I settled for this guy

I got the name for this neighborhood locksmith shop from the website nextdoor.com.   A lot of people raved about the place as far as its honesty and fair pricing.  

I went there to get my car FOBs activated.   Brian was the employee.   Unfortunately, even though it only took less than five minutes to key the FOBs to my car, I had to wait 25 minutes cause a woman who came in right before I did, decided it was all right to have a long conversation/dialogue with Bryan about heaven knows what about a stack of keys!!   Yes, she saw me sitting there.   I mean, 10 or maybe even 15 minutes max I don't think I would have really minded all that much, but 25 minutes?? Really??

Brian does really make an effort to help everyone to the max possible, but I guess I was a bit miffed cause of the wait, especially since it was warm (read hot) in there.

We had to pay for and emergency service call since my mom locked her keys in the door, so we asked them to change out some locks while he was here. I just assumed it would work fine - and we don't use our front for much.. but the front door lock barely works.. the bolt doesn't fully extend or retract  (and he left the mechanism loose). He worked very slow then said he didn't have time to finish. The man was also non-communicative and never smiled once. They helped my mom out so that's why I rated 3 stars, otherwise way less.

As a uhaul center this place gets 0.0 stars.  Reservation confirmed for Sunday 9 am pick up. Arrived on time and the location was closed.  No instructions or lock box code emailed. No way to check damage on vehicle or miliage or gas level even if we did have a code because there was a huge car show going on in the parking lot blocking in all rentals. Called owner who said nothing he can do, he knows the car show is going on and to call uhaul.com.    Why would you tell someone to pick up a rental knowing the rental would be blocked in or that there was a car show going on?? ‍ Called another location and got patched to the regional office where they had the reservation switched and a credit. Regardless of the terrible service and 3 hour delay, we finally got the rental. Heed my advice - DO NOT RENT A UHAUL FROM THIS LOCATION EVER.  There are 20 others in the area you can choose from.  This place is where customer service goes to die.

They don't even deserve one star. Horrible customer service with even worst employees. Don't waste your time coming to this shake.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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