Best Businesses in Arizona

Sweetest people ever!! From setting up the appointment all the way to being handed the keys!!

I considered making up a need for key/lock just to give them more business,  this company was so good

We live out of town and own 2 town homes.  The first time we called they were to the town home and repaired the problem in 5 minutes.  I talked to the tech and he recommended replacing the locks in the near future.  Recently we were in the area and had Pinnacle replace locks on both of our town homes.  I met the owner Chris and he was a great person to work with.  He showed up on time, had all the right equipment and charged a reasonable rate.  I highly recommend Pinnacle for the nice job they did.

This place is great. Brought my automotive door locks to them to have them re-keyed for my classic truck and they turn it around for me in 24 hours. Another local lock shop around the corner had the locks for four weeks without doing anything so I really appreciate this place. I will be going to Prescott lock and safe from here on out!

One of the worst company's I have dealt with. A technician came out to rekey 4 locks. When he was finished, I was handed 3 new keys. I asked the tech at the time why I don't get 4. He stated, they only make 1 key per door (1 door had 2 locks). I said ok and moved on. A few months later, I needed a 4th key so I went and had one made at Lowe's. Now when that key is used 3 out of the 4 locks don't operate like they should.

I contacted AZ Rekey and told them issue and sent videos showing the issue. I was told they would only come back out if I paid a service fee... AND I was told on the phone that their system showed 4 copies of a key were made! That tells me the tech might have kept one which leads me to think the tech and company are not trustworthy. I hoped in good faith they would come out or at least explain what was going on and they failed.

Do yourself a favor and find another trustworthy locksmith in your area.

Nick was fast, friendly, and super professional!  Great service! I would always call this company again.  I will tell my friends to call them too.

It was nice that the serviceman could change our locks the same day we called for service, but a week later when our outside door would not latch properly, we were informed we would be charged for a service call. Bad decision on my part as our home warranty would have covered more for less. And they charged us more than the prices they advertised.

Tyrone was great! He was quick at setting up the locks and rekeying our house. Very professional and friendly. I highly recommend this locksmith!

I contacted B's lock and key about having a key for my car programmed. Brian responded to my messages quickly and was very polite. He was very quick to comeout and do the programming. He worked quickly and was very reasonable with his prices. I strongly recommend him!

Great communication! And really fast. Answered and responded very quickly and cane within 20 mins

Big and little Jim are awesome. I had an antique key that I needed matched. They were able to find a decorative blank and made several keys that fit perfectly. I highly recommend Copper State I have them finding a lock for another antique I have.

Very responsive and efficient. Within one hour was able to come out and create a new key for my F150. The price was competitive and the service was professional

Excellent service. Maor took great car of me and my car. When I first called he was very respectful. He let me know how much I was going to be spending and how long it would take. When he got her he was extremely friendly. He small talked a bit while he was working on my car. I was in and out in 15 min. I highly recommend you checking him out.

Seriously as good as it gets. Andrew helped me fix the lock on my car and worked tirelessly to get the job done. There were several parts that I had to get but he was happy to help and even though I had to come back a few times, he stayed with the original quote which was FAR BETTER than any of the others. I called like 5 locksmiths. Save your time, money and trouble and just go with these guys! They are awesome!

Called for information.  The person was warm, personable and professional.  They are mobile service only, no store front.  Which means they must be able to complete their job from their vehicle.  No problem!

Key broke in two months when I had it in my pocket. Dealer key lasted 7 years before, when I told owner what happened he says he would make me another one and charge me 145.00$ there are other businesses out there that warranty there keys for a year. I had a locksmith come out and they told me the 35th ave keys look like they were bought on amazon.

How many places can you go get spare keys made AND talk about bike parts with someone?  I bought spare keys AND got some brake & shifter cables for a bike I got at the thrift store.  

They've got some used bikes, some bike parts, keys, and it looks like the previous reviewer said- some blower & mower parts?  

And good advice!

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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