Best Businesses in Arizona

Profound adherence to customer service and exceptional skills, that's what Jeremiah and JT's are all about.

The company that made my door locks no longer do so for private residences. I tried many, many different ways to locate these locks on my own since I needed a different version that what was installed by the home's builder.

My efforts went nowhere.

Jeremiah was not only able to locate the now defunct locks, but he educated me in the ways of securing those locks from within via an upgrade as well as replacing an internal mechanism that's known to fail.

I'd love to tell you how little I paid in comparison with the work, but I won't because Jeremiah made me feel like I was the only and most important customer at JT's. Thus, I'd be remiss by sharing that information - although I'm sure every one of their customers receives the same fair price for the same high-level professional services.

As far as me and my family are concerned, JT's is the only locksmith in Arizona.

Bill at Pinnacle was great in getting an appointment set up and then being able to reschedule for me at the last minute.   Chris came on time to the appointment, was pleasant, helpful and did a great job on the deadbolt install.  They are keepers!!

I had a set screw in a door handle that was stripped out and I did not want to have to buy a complete KwikSet door handle. These guys were referred to me by another locksmith (it's nice to see they all work together - I like that).
Anyway, I brought my door handle in hoping for the best. It took these folks about 10 minutes to remove the stripped set screw and replace it for me for a super small minimal fee. I'm sure they had better things to do than to take the time to take care of my small issue, but they did. And for that I am very grateful. Their customer service was extraordinary. I can't say enough about this business. I put the door handle back on my residential door and it's as good as new. Thank you guys for being there.

I made an appointment online and it was confirmed.  The technician called me the morning of.  

I was in the middle of directing traffic with movers and the pool guy on a house I had closed escrow on one hour before.  Robert showed up promptly, I showed him my locks.  He explained my options without trying to upsell me as I had a lock not like the others.   He laid out my options and we chose one based on the fact I wanted everything keyed alike.

Robert finished his work quickly and efficiently and I was charged a fair price with no surprises..  If only the rest of my house purchase went as smoothly as my appointment with Robert at Mr Rekey.  Thanks!

They were fast, efficient and pleasant to be around as they fixed everything! I called and ten minutes later he was here to change it out. I would definitely recommend using this company if you ever have any lock needs! Thank you for your help!!

My wife and I recently purchased a home and needed to re-key the entire place. I called several places and they all were pretty expensive and didn't seem to really care about my business...

I received in the mail a flyer for Keys Please and thought I would call them up to see what they had to offer. Ernie (the owner) answered and scheduled me right away for the following day.

He showed up right on time and changed all my locks and gave us new keys too. Great price and great service. He assisted me over the phone with what locks to choose and also in person. Really nice guy and I appreciated his help. I'll definitely use him again in the future.

After tonight's insane monsoon, I arrived home from work to find that my garage door opener wasn't working. And then, imagine my surprise/shock/horror when I realized my house key was not on my keychain. I was locked out. I have a dog who needed a potty break and no way to get in, short of breaking a window. I looked up local locksmith services and thankfully TG's locksmith service was right down the street and available to help!

Tyrone was at my house within 5-7 minutes, and I was happily inside my home just a few minutes later. He was super friendly and really professional. I will absolutely use TG's locksmith service for any locksmith/key needs going forward, and I recommend that you do too. Thanks Tyrone!! My dog and I both really appreciate it.

Doesn't get any better. Great communication. Great pricing. Will definitely do business with him again!!

Very grateful for the timely response and decent prices! I got ahold of them after 3am on a Sunday morning and it was no time before someone was helping me get back into my car.

Good company.  Fast Service.  Reliable.  They did what I asked them to do.

I posted a request and David responded within minutes and we were able to setup an appt for later in the week with Sage Locksmith.  I appreciate David following up with me the day before to confirm the time and he showed up early.  

Thank you very much for getting me a new transmitter for my Cadillac CTS.

Matt Nalan

I do not recommend this company. The guy that came out here was clearly just looking to get money. We finally settled on a price which was higher than what I wanted to pay and at the end he still tried to charge me more and said it was for more fees. Ummm no we agreed on a flat price. Do not deal with these guys!!!! Poor customer service

Tech Bobby called when he was on his way and he arrived when he said he would. He rekeyed my front door, screen door, and garage door for the same key while still allowing me to keep my ornate original door handle. He also readjusted the lock piece on the door jam so that the door shut and locked easily. Angie's list has a discount on the service fee so if you have that I recommend using it it'll save you maybe 20 bucks. They also do mailbox rekeys but I didn't have that done. Ran me around 130 and they provide a detailed receipt and accept credit/debit for payment.

I called the office and spoke to a lady about having the lock on our 3rd car garage replaced as a tenant lost the key. I explained it was a T-lock handle and she said no problem. She gave me an estimate of cost and said someone could be to the house within an hour. I called back to make arrangements for someone to meet them at the house and the lady now said they don't do these kinds of locks...only car ignitions. I asked why I was told earlier that they did do it and she hung up on me.

Key broke in two months when I had it in my pocket. Dealer key lasted 7 years before, when I told owner what happened he says he would make me another one and charge me 145.00$ there are other businesses out there that warranty there keys for a year. I had a locksmith come out and they told me the 35th ave keys look like they were bought on amazon.

Willing to sell, but not very honorable about verbal agreements. Won't stand by bike service. Sold a bike out from under me by a few minutes, prob for the best. I even travelled to get there and called ahead to say I was coming for  lt he bike.
No ownership of ownership. Too bad I like to support Indy biz.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.

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