Best Businesses in Arizona

Exceptional customer service. Fast and professional. A true asset to Maricopa.

You would feel like he is a close friend rather than a business person.  Jeremiah is kind and honest. He will not take advantage of you.

Price is beyond reasonable. Proud to have a great locksmith I can always rely on.   Thank you for being you.

Great place to get a replacement Key! Got mine for my 1971 VW Bug! Great experience !

I don't ordinarily gush about a lock and safe place but i am about to gush. I went to two places to get my 20 year old worn out car (door and ignition) key copied. I had been to two places prior each saying that the key was too torqued and too worn to work with. They generously tried but created keys that didn't work (didn't open the door or start the car). They both said, "Go to Prescott lock and safe". I did. The guy there (i think the owner... at least he said he had been doing this for 19 years (or such)... was a total master. A guru. An expert. He looked at the key and worked his magic. I explained that previous folks failed and he mentioned how the wear on the key made it tough... he had to adjust be a couple thousands of an inch (not cut as much as my key suggested) in order to accommodate for the decades of wear. After several excited (as in he loves what he does) trips between his shop and the car, he touched up the keys, improved with each effort... hand filed for perfection etc. AND, he lubed the locks until he handed me two keys (for 5$ total) that were perfect! The locks and keys worked better than they had for nearly 20 years. I kept saying to myself "wow!" "Wow!" as it was a true pleasure to work with a top expert who loves his work and it really shows.  I rushed home and excitedly told my wife and bored my kids with how amazed i was.  

So, there you have it...in this time and culture where expertise on many topics can be denigrated and dismissed, in this internet culture where everyone's opinion somehow "matters" and everyone thinks themselves an "expert", it is a real pleasure to work with a bonafide expert... and this guy is it. There's no substitute for the real thing!  

Maybe i'll take all my keys there for a pick-me-up. If your car door locks work rough, or any key/lock you have works rough... this is your guy.

disclosure: i don't know this guy, never went to the store before, never heard of the store before i went there yesterday.

Came out same day to help me fix a mistake we made that morning. Saviors! Thanks again and we will call for any future needs.

Had to get a key made for my daughter's car and Aaron got to my location within 10 minutes.  He was so nice, friendly and super fast!  Thanks for the great customer service! Would highly recommend!  Safe travels cheetah :)

It was nice that the serviceman could change our locks the same day we called for service, but a week later when our outside door would not latch properly, we were informed we would be charged for a service call. Bad decision on my part as our home warranty would have covered more for less. And they charged us more than the prices they advertised.

I locked myself out of my house this morning and other places I had called told me they couldn't get to me for an hour or more. Lucky for me Tyrone, who is the owner, happened to be nearby and was able to get to me very quickly. When he arrived, he got right to work. He was very knowledgeable and explained what he was doing and answered all my questions. He was very professional and easy to talk to which is always nice. Definitely give him a call if find yourself in need of a locksmith.

This locksmith is the best! He created 2 keys to my car late in the evening at his home after he'd worked a long day.

I honestly felt his charge was so great that I tipped!

I gave him the key code over the phone. When I arrived the keys were waiting. He is so darn friendly too. I highly recommend. I will be giving his name to all my friends. Especially those with rental properties that have to be re-keyed all the time.

Advertised as 24 hour availability and automated answering service reiterates that claim.   Forwarded to an "operator " line 12 times over 30 minutes, so I'm seriously considering the claim to be false.

I was having trouble with the lock to my gas tank on my truck.  Turns out the auto key was not original and very worn.  They tried a number of methods and go it open.  Five minutes later I was on my way with two new keys.  They are very professional and have a lot of experience.  Very affordable too.

The tech was nice enough and got my car unlocked fast, but $200 for the service (no spare key) during business hours at a location about 15 mins away from their stated office is a hefty charge. I am female and was desperate, so I didn't shop around, but not cool.

This is probably my best experience with locksmith..!  
I lost my keys for my 2009 Kia , Maor came over within 35 min and put me back on track in no time.
Charged a dissent amount ... all been done with a great customer service and in a professional way ... definitely recommend.

I'll never use anyone else again. Bought a used car and it only came with 1 key.  I bought a second key on eBay and got a quote from Acme to program it. Way cheaper than the dealership and the service was outstanding. I worked with Steve who was knowledgable, friendly and couldn't have been more helpful. The store was quite busy so I heard him interact with a few other customers and felt he was very fair and gave them honest options. A complete superstar and he now has my business for life!

Person on the phone was happy to tell me that they charge $29 for the service call $25 for the labor and after that would not even attempt to try to give me any sort of ballpark figure on what it would cost for a rekey or making a new key for a house lock. She kept saying it depended on the lock. Of course I get that but I'm not going to send out their service person without some sort of ballpark figure and they lost my business because of the vagueness of the possibility of what that price could be. Are we talking $50? $500? Are we talking $1,000? I told her it was a regular house Sledge door lock but still no ballpark figure of what it would cost. She did offer to have her service person call me on their way out to give me some sort of ballpark figure but I don't want a ballpark figure when they're scheduled to come out I want to know the ballpark figure to decide whether or not I want them to come out.

My husband and I got up this morning early, after leaving our 21 month old with grandma overnight, to rent a U-Haul truck to move our storage unit closer to us. I have massive anxiety and we were already running behind to beat the mid-day heat, so we reserved the truck through U-Hauls contactless mobile check-in service.

We got to the location, checked in, signed the contract, and paid. The app gave us the code for the lock box. I hopped out of our car and quickly opened the lock, only to find the key was missing. No big deal. The app said to go ask for the key.

I go inside and meet the manager. [Now, I am sure he is/was a lovely guy. Several "regulars" popped in while we were there and he was only too happy to help them by name.] However, when I asked for the key he sat at his computer, said I wasn't in his system, so we would have to fill out new applications and waivers.

I tried to stay calm and explain that we just needed the key, and we wouldn't be in his "check-in" list because we already signed the contract, paid, and were given the code to the lock box. To which he replied - "nope, you're not in my system so theres nothing I can do. They shouldn't have given you the code."

At this point, I'm nearly in tears and start having a panic attack. I will admit I did curse (though not at him) and told him his incompetence wasn't my problem (after he said our not getting the key wasn't his problem). And I do regret that. It was not the right thing to say, but it genuinely was his incompetence that was holding up our already stressful, running behind, on a time limit before the baby comes back, day.  

At this point, he threatens to call the cops and says no matter what he is refusing to rent to us. To which I reply that I have a signed contract saying the truck is rented to me until 3pm, and that the police would be on my side. I'm bawling and hyperventilating at this point. I've already apologized. And he still won't give us the dang key.

I get ahold of U-Haul, they tell me I am correct and that this man is supposed to give us the key. They call him while we are on hold. He says he's not renting to us and hangs up on them and walks outside. They call him back (probably a few times) and explain that the truck is not his and that he is not the one renting to us! They tell him to give us the key.

Finally, after almost an hour, he hands us the key and says there was a miscommunication.

I understand that at his age, he may not know how mobile CONTACTLESS check-in works in a pandemic. But what I don't understand is how someone who spat at me that he's "gone to church every Sunday his whole life" could be SO COLD when someone in need is clearly having a hard time. Where is the empathy? What would Jesus do?

I did notice that he has a sign at the desk advertising that he is selling his business. I sure hope someone buys it soon, as this assumedly once helpful man desperately needs to retire!

They don't even deserve one star. Horrible customer service with even worst employees. Don't waste your time coming to this shake.

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.