Best Businesses in Arizona

The lock on my car was broken and I couldn't get into it.  Charles was very kind and quoted me a much better price than others I had called.  He came within a hour which is how long he said he would be.  He had me in my car within 5 minutes and that's only because my lock isn't a perfect square and it slipped a few times. He was kind enough to explain why he felt my lock wasn't working which was more than the other places I called did.  He brought his significant other which put me at ease knowing I wasn't alone with a complete stranger. Maybe for someone else that isn't a big deal but to feel comfortable when in a frustrating situation made it all the better. I will definitely recommend him to all my friends and have saved him in my phone and will use him again if the time is needed (which I hope it never will be).

Tom was awesome.  We had bought a used car that only came with one FOBIK/emergency key.  Tom saved me a trip to the dealer and only charged half what the dealer wanted.  So, I got two extras.

He showed up at my work, made two copies, and even gave me some very helpful tips on some of the security gadgetry on the car, since I had never had anything so complicated before.  Tom was incredibly professional, incredibly helpful, and provided a high value service.

I would definitely recommend US Key Service, and will call him again if the need arises.

We used the Lock Lady to install new locks and re key our entire house. She was knowledgeable and fixed everything better than I even expected. She knew security was important to us and she gave us some useful tips to make sure our locks last and how they should function to make sure they are securing our house.
I highly recommend!

Never needed a locksmith before until my 10 year old locked the keys in car. Ivan was efficient and very quick. His price was more than reasonable especially on. Sunday.  Definitely recommend.

I needed a key for my Nissan Quest. Other locksmiths couldn't program the key. Nathan came out and programmed no problem. Fast, professional, and affordable.

I would not call this man if you do not have emergency call him they do not work for people they did not call when people need emergency

I would not recommend speedway locksmith if you need your keys replaced. I spent $75 to get a replacement key that only last a few months. Very disappointed in the quality of material and their service.

I needed a key made because we misplaced our keys. It was so nice to talk to an actual person. I made an appointment that day and paid for the services. We ended up finding our keys and Austin Lock & Security refunded all of our money. He could have charged me for the service fee because I had an appointment and he did not. I'll never use another locksmith again. Thank you for being so kind in a very stressful situation.

Spoke to Mike and he quoted me $150 to fix the ignition in my car. I know this is the price he quoted me because I called two other places and they each told me $150 so I figured this was the norm. Guy came out and did the job fine. When I went to pay, he told me a different price of $165. I called Mike and he told me that's what he quoted me.

Now I know it's not a lot more, but it's the principal. He wasn't willing to work with me, basically I pay that and that's it. Now the work had been already done, so I didn't have too many options at this point. Guess I could have gone to court, but why? It's my word against his. Figured I'd write this up so that someone else wont get stuck with what happened to me.

Please, if you decide to use this company, GET IT IN WRITING. If you don't you may be sorry.

KEEP LOOKING!!!!!!!!!!!!! I thought the website looked legit and needed the lock fixed on my Honda. The dispatch said he would send 'his Honda specialist'. She arrived and I told her that the AAA tech had said it was a damaged lock. She insisted it was the key. Gave me the quote said if it was the lock she would fix the lock for free. Cut to hours later and she says she can't fix it because she needs a special machine for this Honda lock that only her boss has. You would think a 'Honda specialist' would have known this off that bat. I was told he would be here in a couple hours. That turned to almost 4. Neither he nor she would answer the cell phone. Which had a full mailbox so you couldn't leave a message-never a good sign for a business.  He finally calls back after 8:30 pm and suggests we do it in the morning. And my car door is disassembled so I can't use my car. He says he wasn't answering because he was on a job. Cut to the next day and he is an hour late getting here. I tell him the price she quoted me. He comes back that more work needs to be done and not for the quoted price. The whole time he is here is is on the phone. He then has a friend come work on his own car while at my house. Every time I look outside he is on the phone pacing around or at his own car. I go outside to complain he says it is work calls so he has to answer. I say well your excuse for not answering last night was you were working, funny how you can answer the phone now though. The whole experience was unprofessional and terrible. You get the distinct feeling you are being scammed. Terrible service. I have never written a poor review. But please be forewarned. Keep looking!!!!! YOU can find a more reputable and trustworthy company. This place is shady.

This is by far the most unprofessional business I have ever encountered. Everything about my experience with Valley Key Connection was terrible. I was told a price over the phone and then when Nick finally arrived (2 hours late) after making several different excuses, I was told a completely different price that was almost twice as much as the price I was told over the phone. Nick took advantage of my situation and absolutely cannot be trusted! Beware!

I called this locksmith on Tuesday morning, explained that I needed a mobile locksmith to pick my travel trailer lock and make replacement keys.  They said no problem, they would send out a locksmith.  Quoted me around $60...  Ok fine...  When the "locksmith" got to my house he looked confused, had to text his supervisor...  He then told me it was going to be $129!  Just to open the door!  He didn't have any capabilities to make keys!  He was not a mobile locksmith.  I told him I would absolutely not pay $129, that he should leave.  

He then demanded that I pay the service call fee...  Ok... But you came unprepared to do the thing that I asked you to do!  Make keys!   He couldn't cut a single house key if he wanted to...  Anyway I'm pretty ticked at this point.  Paid him to get him out of there, then called the company back.  They took my number said the manager would get back to me to resolve the fiasco the next day.  No call back yet.  So manager, if you are reading this, please call me...  Let's resolve this!  Service was on 7/28/15 at 3pm...

Bait n switch much??  I called into dispatch to ask for a quote to get my keys unlocked from inside my car. She took my information and said a technician would call me back. I asked her when and how much and she told me the technician would go over all that with me when he arrived.  Which meant to me you have independent contractors that can charge me whatever they want when they arrive. That didn't sit well with me so I kept calling locksmiths.  When the technician called me I let him know that I found someone else and kindly thanked him. I immediately got a return call from the woman in dispatch who said "what's going on my technician said you hired someone else"  Yes I did because you couldn't give me a time or price. She asked me how much they were charging and when they were coming, which I thought was intrusive but I told her 20 minutes and $75.
"If I can get my guy there in 15 minutes and charge you $70 will you let me send him?" No ma'am... I'm good.

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