Best Plumbing Services in United States

I had amended my review (having originally rated this company with one star) to three stars; however, I am now back to rating it with one star.  I wish this were not so.  Despite the owner's initial attempts to make right the wrongs of his company, my 2 year-old Ruud 50 gal electric water heater is still malfunctioning.  I cannot get through one shower without losing hot water.  Both elements have been changed out, so I am guessing it is the anode (spelling?).  I have called the owner (who gave me his cell phone and said to call him anytime and he would make things right; however, he is not returning my phone calls.  I am willing to pay for the replacement of the anode (not covered under warranty) and have made this clear; however, he still is not calling me back.  I have now scheduled an appointment with another plumbing to finally get my water heater working. It seems ludicrous to me that a device as simple as a water heater can't be diagnosed correctly and repaired easily--again, this is a 2 year unit (with an 8-10 year parts warranty--how hard can it be?) i am confident the new plumber will identify and fix the problem.  I have no idea what the problem is with this contractor.  I have used his company before with no issue.   I guess it boils down to if there are no problems, the company is fine to work with.  But if there is something out of the ordinary or some incompetent worker coming to your home, you are simply out of luck, no matter what assurances the owner makes.  I am actually dumbfounded as this kind of treatment is new to me.  It is most unfortunate for everybody.

The paragraph below was my ORIGINAL review of this company (roughly around 2-4-20).  I then rated this company with ONE star.  If you read this previously, you might have noticed changed my rating to three stars because the owner of the company, subsequent to my leaving original review (don't think he had read it yet though) called me and said he would make it right with me (which he did by next morning replacing both elements for free) AND promised to make management and other changes so that this type of thing does not happen in the future to others. HOWEVER, because my water heater is still not working correctly and because he owner will not now call me back (even though I told him I would be happy to pay to have anode replaced).

I am leaving my original review below so that anyone reading this review has the entire story, from then to now anyway.  

ORIGINAL REVIEW :  purchased a new 50 gal. Ruud Water heater with 8-10 year full warranty parts (no proration) for $850 from this company on 12-23-17. Water heater wasn't putting out enough hot water for one shower. I knew heating element must be bad. Called Kooline (who sold me this unit 2 years ago) and they sent out someone (who was so incompetent, I can't even call him a plumber), who ultimately and finally checked the heating elements and determined one was bad. Said an estimate of repairs was in my email by the owner of the company. He waited at the door while I checked my email. Received an estimate for a complete rebuilt of the water heater for $750.00. I called the owner and spoke with him (Jay). I said WHAT? i have a bad element and the part is covered under warranty and you want to charge me $750.00 What? He said well, in cases like this we recommend a complete overhaul of your water heater, or words to that effect. I said this water heater is only two years old and I could buy a brand new water heater for roughly the same amount--why would I pay $750 because I had a bad element?. He kept insisting that was the charge. And then finally asked what do you think is fair? I don't know why he would ask me that but I said $175 should be more than fair for labor to change an element. He said well, I couldn't do that. I said, fine, I do not wish to do business with you.  This is a total rip-off., I will leave the appropriate bad review for your company. I then called Ruud and they agreed that this was highway robbery and I should never do business with this company again. I was also told that this job shouldn't ever cost more than $150, if that (labor cost only as part is covered).    Ruud is sending me the part for free and said it is easy to change out myself.  Ruud is sending me the part for free and said it is easy to change out myself and it wouldn't void warranty. That is what I will do.  Proceed with great caution or better yet, avoid this company at all costs.

Had our water heater stop heating and contacted Nathan late afternoon. He came out the very next morning at 7 a.m. before his scheduled stops for the day and was able to locate our problem which required an electrician. He is always friendly, personable, and quick to help. My go to plumber from here on out. Thank you Nathan!

We had to have the drain system in our home replaced due to breakage (it was cast iron). We understood from the onset that it would require ripping out our bathroom. We hired a plumbing company to jackhammer the slab and take care of it. But we still needed to have our bathroom put back. Enter Vlad. From the onset it was not a small job, as you can see from the photos. Vlad was undaunted and let us know exactly what he could do for us. He made suggestions and recommendations that helped us pick out our new materials. Older homes like ours can always pose challenges and that was definitely the case here. But Vlad worked diligently until everything was completed. We couldn't be happier with our new bathroom! We would absolutely hire Vlad again for any of our contractor needs!

TOTAL RIP-OFF! I called these local folks because I had a leak in the downstairs bathroom. The plumber who showed up, looked around and told me this was not something he could fix. (It had to do with a sump pump). He was here less than 30 minutes and charged me $245!!

Tom was right on time and thorough. He was done In 2 hours and gave me a very fair price for the parts and work. Tom explained that my older plumbing was galvanized and the main pipe had corrosion from within. I appreciate him explaining repairs that I'll need down the line without being pushy. I'll definitely be calling him for future jobs!

Our bathtub faucet had a leak. I requested a quote on Yelp and he responded within minutes with a fair and reasonable quote. He was very flexible working with my schedule and always responded promptly to my calls. He came out and fixed the issue quickly. Very friendly,reliable,and professional. I would for sure recommend

I contacted this company to come out and give me a quote on a new system.  I was told that I would be charged $75 just for them coming out and trying to earn MY business.  Now I understand every company can charge whatever they want, but that is ridiculous.

Had a great experience with this company.  Joey came to our house and diagnosed the plumbing problem immediately! came up with a plan and was able to complete this plan at a timely bases and at a very reasonable rate.  Joey has great customer service skills and I enjoyed him very much!  I certainly would recommend this company for any plumbing or hvac needs!

I live in Fountain Hills and was looking for a local business to repair my toiilet.  The toilet's water was running contiuously where i had to shut the water to it.  I have used Shaddrach Plumbing before and was verry pleased with their work!  Jared was on time .He appeared very professional.  He used plastic shoe coverings while in the house. i directed him to tfhe toilet that needed repair and he knew exactly what the problem was.   He proceeded to fix the toulet and was very meticulous. His price was very reasonable. I'll continue to used Shaddrach.
I love that they are a liocal company here iin Fountain Hills!!

We had a problem with our disposal and called Kwik as a Wink for plumbing services. We agreed to put in a new disposal and this would be done the following morning.
They arrived, looked at the disposal, told us we did not need a replacement as he was able to get it working. He said the existing disposal was actually better than the replacement.
It was refreshing to have an honest and trustworthy plumber and would highly recommend them!

Have used Raymond for many jobs in several rentals properties that I own, and he is always responsive and does a good job.  Lisa is very nice to deal with as well.
I feel confident in the information that Raymond gives me, in that the job is necessary and priced accurately.  
No building a bigger job for this company in my estimation.  They have done small and large jobs, and I've never been disappointed in the work done.
June S.

We purchased a older home in Scottsdale. We were having a sewer/ sulfur smell coming from the bathrooms.
I had two plumbing companies prior to APES out to the home to address the issue. With no resolution or a correct fix I was very discouraged and worried if we would ever find the problem?
I was referred to APES from a ladies group!
I decided to give them a call! Within 24 hours  JIBRAN from Apes arrived at my home.
He is 24 years old and had more knowledge than the older men I had to the home.
He is passionate about his career and was right on about the issue!
I don't understand why the other companies/plumbers couldn't figure out the issue? I imagine the other company was lazy and not willing to trouble shoot the issue as Jibran was..
Jibran went over and beyond for us.
I would recommend Apes and Jibran to anyone! I will use them for any needs in the future.
Thank you for fixing our smelly house!! I cant Thank you enough!!
PS he stayed at my home to fix the issue past his shift hours to make sure the job was complete, correct and perfect! 100-% recommend him and his company! He will go far in life!

Bob is an awesome plumber, has a fantastic attitude, is extremely well-priced, paid close attention to detail, and went above and beyond what was asked of him.  He came to my home this morning, joked with my children, did a fantastic job with the plumbing job, and even checked an additional leak in my upstairs bathroom.  I'm so happy I found him, I can't recommend him highly enough, and he will be my first choice in plumber moving forward!

Had a tub/shower with a slow drain. Contacted several companies. Water Heroes was the first to respond. Water Heroes came out the next day and had the drain flowing freely in under 30 minutes! The final cost was less than most wanted to charge me just to come and 'look' at the drain!
Definitely recommend! Always want to support local small businesses!!!

Les is simply the best plumber in the Valley. He knows the homes in MMR better than anyone I've ever met. There doesn't seem to be an issue that he can't fix. He's polite and efficient. You will not be sorry if you call him.

Walt was efficient and professional. He found my outdooor underground leak when my lawn service couldn't find it. very thorough.  Thank Peggy

Would not use again. Competent but VERY expensive and with the competition in Phoenix you don't need to pay 145.00 an hour to do uncomplicated plumbing.. Yes if you need to replace your entire plumbing system perhaps.. But if you got several bids Greg would be 2 times as high.. On top of this he is arrogant in a passive aggressive way.. Really bad experience...

I have to convey this company is one of the must unprofessional companies I have ever had to deal with and I will make it know through social media etc.

We have asked on numerous occasions to provide the report of the work that was performed by this company. They were already paid on the day of service and required to provide a detail report of the work performed, in order to get this they charged an additional $250.00!!!! on top of what was already paid, of course when we received it,  it did not have the details and even had the wrong date of service!

They did not have  authorization to speak or send any information to the  homeowner's insurance company, however they sent information to the them anyway. I am sure there will be repercussions, and we will explore these options.

We are exploring options to file a complaint against their license with the Arizona contractors board and we will be seeking legal advise with an attorney about unethical elderly financial exploitation!

AVOID THIS COMPANY AT ALL COST! Or it will cost you!!

I recently had my heating and air serviced by Billy.
He was very thorough and professional . Billy took the time needed to diagnose and and make necessary adjustments to allow my AC unit to operate more efficiently. To say the least, I was very impressed . Thank you Yavapai heating and air !!

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