Best Plumbing Services in United States

I had amended my review (having originally rated this company with one star) to three stars; however, I am now back to rating it with one star.  I wish this were not so.  Despite the owner's initial attempts to make right the wrongs of his company, my 2 year-old Ruud 50 gal electric water heater is still malfunctioning.  I cannot get through one shower without losing hot water.  Both elements have been changed out, so I am guessing it is the anode (spelling?).  I have called the owner (who gave me his cell phone and said to call him anytime and he would make things right; however, he is not returning my phone calls.  I am willing to pay for the replacement of the anode (not covered under warranty) and have made this clear; however, he still is not calling me back.  I have now scheduled an appointment with another plumbing to finally get my water heater working. It seems ludicrous to me that a device as simple as a water heater can't be diagnosed correctly and repaired easily--again, this is a 2 year unit (with an 8-10 year parts warranty--how hard can it be?) i am confident the new plumber will identify and fix the problem.  I have no idea what the problem is with this contractor.  I have used his company before with no issue.   I guess it boils down to if there are no problems, the company is fine to work with.  But if there is something out of the ordinary or some incompetent worker coming to your home, you are simply out of luck, no matter what assurances the owner makes.  I am actually dumbfounded as this kind of treatment is new to me.  It is most unfortunate for everybody.

The paragraph below was my ORIGINAL review of this company (roughly around 2-4-20).  I then rated this company with ONE star.  If you read this previously, you might have noticed changed my rating to three stars because the owner of the company, subsequent to my leaving original review (don't think he had read it yet though) called me and said he would make it right with me (which he did by next morning replacing both elements for free) AND promised to make management and other changes so that this type of thing does not happen in the future to others. HOWEVER, because my water heater is still not working correctly and because he owner will not now call me back (even though I told him I would be happy to pay to have anode replaced).

I am leaving my original review below so that anyone reading this review has the entire story, from then to now anyway.  

ORIGINAL REVIEW :  purchased a new 50 gal. Ruud Water heater with 8-10 year full warranty parts (no proration) for $850 from this company on 12-23-17. Water heater wasn't putting out enough hot water for one shower. I knew heating element must be bad. Called Kooline (who sold me this unit 2 years ago) and they sent out someone (who was so incompetent, I can't even call him a plumber), who ultimately and finally checked the heating elements and determined one was bad. Said an estimate of repairs was in my email by the owner of the company. He waited at the door while I checked my email. Received an estimate for a complete rebuilt of the water heater for $750.00. I called the owner and spoke with him (Jay). I said WHAT? i have a bad element and the part is covered under warranty and you want to charge me $750.00 What? He said well, in cases like this we recommend a complete overhaul of your water heater, or words to that effect. I said this water heater is only two years old and I could buy a brand new water heater for roughly the same amount--why would I pay $750 because I had a bad element?. He kept insisting that was the charge. And then finally asked what do you think is fair? I don't know why he would ask me that but I said $175 should be more than fair for labor to change an element. He said well, I couldn't do that. I said, fine, I do not wish to do business with you.  This is a total rip-off., I will leave the appropriate bad review for your company. I then called Ruud and they agreed that this was highway robbery and I should never do business with this company again. I was also told that this job shouldn't ever cost more than $150, if that (labor cost only as part is covered).    Ruud is sending me the part for free and said it is easy to change out myself.  Ruud is sending me the part for free and said it is easy to change out myself and it wouldn't void warranty. That is what I will do.  Proceed with great caution or better yet, avoid this company at all costs.

Had our water heater stop heating and contacted Nathan late afternoon. He came out the very next morning at 7 a.m. before his scheduled stops for the day and was able to locate our problem which required an electrician. He is always friendly, personable, and quick to help. My go to plumber from here on out. Thank you Nathan!

We had to have the drain system in our home replaced due to breakage (it was cast iron). We understood from the onset that it would require ripping out our bathroom. We hired a plumbing company to jackhammer the slab and take care of it. But we still needed to have our bathroom put back. Enter Vlad. From the onset it was not a small job, as you can see from the photos. Vlad was undaunted and let us know exactly what he could do for us. He made suggestions and recommendations that helped us pick out our new materials. Older homes like ours can always pose challenges and that was definitely the case here. But Vlad worked diligently until everything was completed. We couldn't be happier with our new bathroom! We would absolutely hire Vlad again for any of our contractor needs!

I purchased a kitchen faucet and had it ready for the plumber for replacement. A plumber from Travis and Sons spent 2 hours at my home and replaced three valves and flex pipes per my request and connected the new faucet. I was charged $550. The material cost not more than $50. So i was charged approximately $250/hour.

Tom was right on time and thorough. He was done In 2 hours and gave me a very fair price for the parts and work. Tom explained that my older plumbing was galvanized and the main pipe had corrosion from within. I appreciate him explaining repairs that I'll need down the line without being pushy. I'll definitely be calling him for future jobs!

Our bathtub faucet had a leak. I requested a quote on Yelp and he responded within minutes with a fair and reasonable quote. He was very flexible working with my schedule and always responded promptly to my calls. He came out and fixed the issue quickly. Very friendly,reliable,and professional. I would for sure recommend

The technician, Eddie was very professional and knowledgeable.  He checked the A/C unit and found the contactor was bad.  I told him I had a Home Warranty, and he suggested I call them to see if this part was covered.  I called and it was covered.  Eddie was excellent to  work with and I would recommend very highly.  Also, he served his country as a Marine.

Highly recommend Walker Plumbing . We had a difficult problem which other plumbing professionals were unable to resolve-multiple opinions/fixes by others which were unsuccessful .Jody was the plumber assigned to our job. He was on time, professional, knowledgeable and persistent to get to the bottom of our issue. As this was a challenging problem, he reached out to colleagues to get other opinions and solved the issue. Fees were reasonable - once again-Jody and Walker plumbing exceeded expectations -would highly recommend-!

Shadrach Plumbing and Cooling is exceptional to work with. I've used other plumbing companies before, however, the level of service and professionalism is unrivaled with Shadrach. Louis, our technician, was top notch. He took his time to ensure the quality of work was excellent vs. rush through the job. I am very happy with the work, as well as, the service. I highly recommend this company. I will use this company for all my heating and cooling needs

We had a problem with our disposal and called Kwik as a Wink for plumbing services. We agreed to put in a new disposal and this would be done the following morning.
They arrived, looked at the disposal, told us we did not need a replacement as he was able to get it working. He said the existing disposal was actually better than the replacement.
It was refreshing to have an honest and trustworthy plumber and would highly recommend them!

Great experience. Set an appointment up for a leaking shower head and a leaking hose. Guy showed up on time and was very friendly. He was professional in how he explained everything. I did think the price was a little high but they were quick and efficient. I would pay it again for their professionalism.

Thank you to the 2 APES employees that stopped unprompted at 43rd ave and happy valley today to help me push my broken down car off the Main Road way . Speaks to character and kindness.  you bet your @ss I will be calling these guys going forward for any hvac and plumbing needs Thank you again a Hummer is not a light vehicle to push.

Bob is an awesome plumber, has a fantastic attitude, is extremely well-priced, paid close attention to detail, and went above and beyond what was asked of him.  He came to my home this morning, joked with my children, did a fantastic job with the plumbing job, and even checked an additional leak in my upstairs bathroom.  I'm so happy I found him, I can't recommend him highly enough, and he will be my first choice in plumber moving forward!

Had a tub/shower with a slow drain. Contacted several companies. Water Heroes was the first to respond. Water Heroes came out the next day and had the drain flowing freely in under 30 minutes! The final cost was less than most wanted to charge me just to come and 'look' at the drain!
Definitely recommend! Always want to support local small businesses!!!

Les is simply the best plumber in the Valley. He knows the homes in MMR better than anyone I've ever met. There doesn't seem to be an issue that he can't fix. He's polite and efficient. You will not be sorry if you call him.

beware! stay away from smiley plumbing.   my 81 year old mother paid $1000.00  for the owner of this company to fix a clogged drain (ran the cable 2x) ,  patched a  leak and installed a new garbage disposal on saturday afternoon.  he returned my phone call and stood his ground that it was a fair charge!!  labor was $650.00.!!!!! he said it was a 5 hr charge which included 30 min. travel time.  $130 per hour!  stay away from smiley plumbing.  the only one smiling is the owner all the way to the bank!

Greg was so helpful! My experience was nothing like the ones noted below, we had called Greg after we had Bumble bee plumbing out here to fix our running toilet. Of course we were over charged and the work was not completed by the plumbing company and we were exhausted running out of resources and had no time to fix the problem. We called up Greg and he walked us through every step to get the toilet fixed, he did offer to come help us but fortunately my boyfriend was able to fix the job with Greg's help. I will defiantly consider using Greg for future iniquities and plumbing jobs. No issues so far!

Awesome service !
Came out gave me a quote
and came back the next day to do the job.
Everyone was very kind and professional.
The dispatch lady is AWESOME!!

Our AC unit was not working so I placed a call to Yavapai Plumbing & Heating on a Monday.  On Tuesday the technician (Shane) showed up on time.  He was great to work with and after checking our AC units along with furnace - our AC unit was up and running.  Shane was detailed and professional and should our home need service for anything YPH can help with - I will certainly contact them.

Thank you, Shane & YPH~

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