Quest Plumbing

I had a water pipe burst during the recent freezing weather. One company wanted $1000 to repair it. Quest did it for $284.  I would have used Quest initially but they were closed for the holidays. The pipe burst early Christmas morning (of course). I have used them for years and they do quality work at reasonable prices.

We've been using Quest for over 20 years and Matt and his crew are top notch! I've had new toilets installed, leaks fixed and second opinions on home warranty lack service rip off artist's diagnoses. They've saved me thousands of dollars in costly repairs by just being honest. A while back they made a mistake and they didn't try to blame me or someone else they just came out and made things right. That's INTEGRITY for you. Today most plumbers think they are providing you a service and make you wait four-five hours for them to show up. Quest still keeps customer service first and foremost!

What a tremendous experience we just had with Quest!  

A month or so ago, we had another plumbing company out to the house for what we thought was an emergency. Before we knew it, they quoted us $20k to fix our issues. Quest was our second opinion.

I cannot say enough about our experience. Brylee (hope I spelled that right) came out; he was extremely nice and easy to deal with/talk to. Together, after I explained everything I knew and was told, we worked together to form a game plan to tackle the problems.

Imagine that! Actually being involved with decisions regarding your own home!

Brylee took a TON of time with us, walked us through every aspect of what he encountered/saw with the pipes under the house, and left us feeling fully informed and comfortable.

I cannot say enough about the job Quest (and Brylee) did at our home!

Definitely call Quest - you'll thank us.

We have used Quest for several years on our condo and they have always been responsive and reliable.

This is my first experience hiring a plumber. Usually my husband can take care the job himself. However this was the pipe under the concrete so we had to ask the best plumber in town to helped us out. Compare quotes with some high school graduates plumber, Quest Plumber is honest and professional.  I only wish they understand the sense of urgency. We had to wait two weeks to get an appointment. On the day of the appointment, they were late for an hour. And during the job, I do not sense that the plumber understand I really need my water back soon. They just take their time walking back to the truck and finishing the job. And  6 hours of labor for plumber and a helper cost me $990= $165 per person per hour.  Why am I paying the helper $165 per hour, when he is just doing what the plumber tells him to do. Am I paying for his professional development? Anyway... Quest plumber is honest and you don't have to worry about them not following the rules, law or codes. Just remember, it will cost you a month of paycheck.

They have taken care of our church facility for a number of years and you would be hard pressed to find a more responsive and honest company like Quest.
Every employee and representative from Quest is always kind and concerned and been able to solve our problems in a timely manner.

Michael Bauer
Administrator
Hope Center Church

I cannot recommend, as I do not think they work up to my expectations and professional standards. Overpriced & inadequate customer service.

Quest plumbing was able to send someone out to our home on a Sunday and saved the day. On the phone and in person everyone we encountered from their company was profession, kind, honest, and thorough in explaining the problem and the charges. Their prices were very reasonable; especially for a weekend. We are happy to support this excellent local business and will call them should we have any future plumbing needs. Great job! Thank you again!

Chance showed up on time and ready to work. Another plumber showed up a week ago and quoted a price almost three times what Quest wanted and would take 3 days before work could be done. My wife and I pleased to get parts, trip charge, and service for the 1/3 the price. The whole job took less than an hour.  Chance was polite, professional and friendly. I have their fridge magnet if ever we have plumbing issues in the future.

5 Stars all the way.  Clint Morris was extremely professional and completed his work in less than 30 minutes.  He took the time to explain exactly what he was going to do and why he was doing it.  How many times do you get a quote for a repair and it ends up costing less?  I could not believe it costs less.  I will definitely call Quest if I ever have any future plumbing needs.

I called to hopefully talk to a manager or someone that makes decisions. I was put in charge of a project for a local school and before I could finish my first sentence I was told WE ARE NOT INTERESTED and hung up on! The woman at receptionist was RUDE! If they don't listen to everything how the heck are they going to know what I need or am looking for from their company. Just something to think about. I am sure the people who do the jobs in the field are phenomenal but the reception needs some help and or a crash course in Customer service training!

Used Quest first time today and I am very impressed and pleased by their professionalism and knowledge. Clint detected leaking water heater problem immediately and proceeded to repair it efficiently and expertly explaining everything along the way.  Saved me some money by not having to by a new one, afterwhich he stayed to make sure water heater was heating properly and even checked water temps in all water faucets and shower. Reasonable price considering all work he did. Will definitely use Quest again.

From start to finish everything ran smoothly.  Everyone was very professional and courteous.  Juan did an awesome job on my bathroom sink project.  He kept me informed of everything he was doing to ensure it was meeting my expectations.  Could not be happier with the outcome.

Clint was absolutely wonderful.  He came to fix our hot water heater and while he was there a line to my toilet burst.  I had water all over but Clint came to the rescue.  He vacuumed up the water and repaired the line. He was so professional and kind about everything.  I am so happy he was there.  I will definitely use Quest again and ask for Clint by name.

Ryan from Quest came out to check out the gas line to my gas fireplace. Ended up not being a gas line problem, but Ryan pointed out the features of my fireplace and the things I needed to do to operate it effectively. Assured me there were no issues with my gas line, which was a relief. Very professional. Fair price for service call. I would not hesitate to call Ryan at Quest again!

Quest Plumbing is reliable and does excellent work. Clint is exceptional in his thoroughness and disclosure of information.  They are very honest and reasonable.  I will always use them and ask for Clint. You can't go wrong with this company!

I had Quest out to my house, very over priced. Wanted 700 to sell and install a toilet. I told them to get lost. What a rip off! Went with another company for about half the price.

They went over and above to make sure my imported unique jacuzzi tub to be fixed and properly installed. Very reasonable also. Very prompt on time and willing to help however they can.