Best Plumbing Services in United States

They came when they said they would show up and stayed until the problem was fixed.  They came for an entirely different issue earlier in the year and we have the same good, professional experience.  The gentlemen, Keith who did the work cleaned up the area under the sink after getting his tools together after he had tested the repair to be sure it was good after when he was finished.  I will freely recommend Aqua Physics to neighbors and friends.

Old City Drain Cleaning is amazing! If you have a clogged drain, and want results, this is who to call!

Awesome price, response time and very courteous!! They have all the tools and it shows in the overall experience start to finish....

Great to respond and what we think was reasonable. But this guy ( and I have this conversation on camera ) This guy ( the owner/plumber ) was told over the phone before he came out ( and our tile guy is a witness ) that we were taking out a tub and putting in a shower ( any plumber knows you will need to move the drain if you are taking out a tub) so anyway he quoted us $100-$350 to do the job. So he came out with his son/helper. Met my husband and my tile guy , looked at the job ( tub was already removed) and immediately increased the price to $850.00. So my husband and the tile guy said they can do the drain  . So my husband WAS going to let him do the plumbing but he raised it to $850.00 because he said he didn't know he was doing the drain ( again we were removing a tub and putting in shower.) So my husband calmly told him he wasn't getting the $500.00 extra to do the drain and he ( the plumber made the choice to just leave and my husband said maybe you should. Remember this is on camera. So my husband walked in the house and then the plumber started to argue with the tile guy. Then my husband really got pissed because he was arguing with our tile guy. My husband even threaten to call the police. At one part in this video when he was arguing with my husband, the plumbers son said Dad just shut the f&%k up and come on. The son got out of the van and started to walk off and out the drive way. And then at the gate you could here him screaming at his son as they drove away. Poor Brian. So if you have them come out make sure you document what he tells you, have a witness and good luck. PS my home is in Interlachen not Gainesville.

Mike Scott plumbing did some work to my hot water heater. They never called to schedule me after I was referred to them by Duke Energy.  I have to call them 11 days later.  They came out and did some repairs but missed the water leak. When I called back the next they - they were rude and gave me a hard time. I'm a pretty reasonable person with appropriate expectations from people who do work for me.  Wasnt good.  Try someone else first.

Called out to repair toilet that would not drain properly, the tech tried to clear the line and it still did not drain properly. He said the toilet is old we need to replace it and then should drain fine. I bought a new toilet and installed it, with no luck. When I called the office to get them back out to repair the problem, the staff was very rude and aggressive.  I paid them for a service  that they did not provide and they wanted to charge me again for the service while being rude and yelling at me.

P and G Plumbing has been the company I have used for 27 yrs. Our family has build several custom homes in Jacksonville, our builders used
B and G. The service has been top notch without any dips over the years. They always treated like I was their only customer.

Lori helped me with finding a new replacement faucet, not only did she get done immediately but saved me a lot of money. Great customer service is sometimes very hard to find these days but Lori went above and beyond!! Thank you

SCAM ARTIST
Signed a contract for plumbing services and issued a deposit for the services.  

6 weeks later, the services have not been performed.  No contact and will not answer phone or return calls.

Very unprofessional from the Senior Barry Parker.  We had them come for site inspection and mentioned that they will do the quote and will take them 1 week.  its been 3 weeks and I have called them over 20 times to please send us the quote for the work. Finally the senior goes i got too much going on and i dont have time for your job and i am not interested if he was that busy than he should have never done this.

I am the general manager at a local restaurant.  We have used Rinkwell plumbing over the last few years for our plumbing needs.  On Wednesday, one of my managers called to see if Rinkwell could send somebody out because our urinal's pipes were leaking and leaving a puddle on the floor every time it was flushed.  He was told that they replaced a piece the last time they came out which should have fixed the problem, however, this is the first time that we have called them about this problem.  Then my manager was told, ...the leak sounds too tiny to send somebody out.  If the toilet is flushing, you need to live with the leak.  Then he accused us of turning the water pressure up on the urinal after they left the last time because the problem was fixed the last time we were there.
Ok, I will gladly call David Grey Plumbing from now on.  Thanks for the great customer service.....

We had an AHS claim for a leak on the pipe that came into the mixer valve. The person who came said we had a leak in our faucet but not in the mixer value. My father in law was there to let him in and it took a minute for me to be able to talk to him. He came back in and found the leak by the mixer value.

They told me they would call me back same day and would be back end of the week to do the service. So I waited. Four days later, I tried to call them, and there was no reply. American Home Shield told me that the reason the plumber gave to them was user abuse.

The mixing valve, which had a leak they couldn't even find, was somehow damaged by us dropping something on it (we didn't). They also left water all over the ground when they left.

The attached photo shows what American Home Shield had. I asked them to reassess and they told me their decision was final and they trusted the technician. Their review is next.

DO NOT use this company!  We had a minor natural gas leak under the house that our HVAC company found and informed us about.  I made the mistake of calling TECO Gas first and they turned off the gas to the entire house at the meter and locked the lever so we could not turn it back on.  This meant that we were in a jam and had to get a technician out ASAP.  After calling several other companies that could not have a technician out in less than a few days, I found A1 Plumbing on the internet and called them.  They told me they could get a tech out that afternoon and that the trip charge would be $79 and that it WOULD NOT be applied to the cost of the repair.  I asked what the cost of the repair would be (expecting an hourly rate because the repair had to be diagnosed first) and was told that the folks who schedule the tech could not discuss any further pricing other than the trip charge and nor could they connect me to anyone else who could.  This should have been a BIG red flag, but I was desperate so I scheduled the tech who came out even sooner than expected (a good thing).  Once there, I explained to the tech where the leak was (based on what the HVAC guys told me) and he said that there was a flat $350 charge to diagnose where the leak was and what repair was needed and that this amount would also NOT be applied to the cost of the repair.  I asked him why I was not told that over the phone initially and he said that the staff that schedules the techs cannot quote any charge other than the $79 trip charge....  But, I persisted, it's a flat charge so there is no reason the customer cannot be told about it just like the flat $79 trip charge.  Apparently, that's just company policy.  Anyway, I was desperate so even after asking him to call into the office to try to ameliorate the $350 flat fee (to no avail), I agreed to pay the $350 to diagnose the leak.  The tech crawled under the house and came back out after maybe 5-10 min and showed me pictures of an apparent gas leak at two adjacent fittings at a T in the gas pipe.  After some discussion, he told me it would cost $175 to repair the leak in the two fittings.  So, once again, being desperate and already into this for $429, I agreed to go forward with the repair.  The tech was under the house and out in maybe 10-15 minutes, charged the system to make sure there was no more leak, and took my payment and left.  Total bill - $604!!!!!   All in all, without all the discussions over the charges, the tech spent maybe 45 min - 1 hour (at the most) from the time he arrived at my house to the time he left.   $604!!!
After the fact (end of April 2018), I called A1 Plumbing 7 or 8 times trying to reach the owner to discuss the (in my opinion) exorbitant amount I had been charged and was told over and over that he was out and would call me back.  Once, I actually spoke with him (Toby) and he said he would review the matter and call me back.  He never did and after a few additional calls from me, I was told by Office Manager (Ashley) that Toby was not the owner and that she would review the matter and let me know what if any adjustment could be made.  Never heard back from Ashley or anyone else.
Yes, I was quoted the $79 trip charge and told it would not be applied to the repair work.  No, I was not told during my initial call about the $350 flat fee (also not applied to the repair cost) to diagnose the leak and quote me the cost to repair.  The $350 flat fee to diagnose the problem was only made known to me once the tech had arrived and I had agreed to pay $79 just for his trip over (that would not be applied to the repair work).  So, only after I had agreed to pay $429 (none of which will be applied to the cost of the repair) was I told that the repair would cost $175 (arguably reasonable amount for the repair and time involved).
Bottom line, if you have ANY other option, DO NOT use A1 Plumbing and if you don't have any other option, at least you now know what they won't disclose up front.

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