I am the general manager at a local restaurant. We have used Rinkwell plumbing over the last few years for our plumbing needs. On Wednesday, one of my managers called to see if Rinkwell could send somebody out because our urinal's pipes were leaking and leaving a puddle on the floor every time it was flushed. He was told that they replaced a piece the last time they came out which should have fixed the problem, however, this is the first time that we have called them about this problem. Then my manager was told, ...the leak sounds too tiny to send somebody out. If the toilet is flushing, you need to live with the leak. Then he accused us of turning the water pressure up on the urinal after they left the last time because the problem was fixed the last time we were there.
Ok, I will gladly call David Grey Plumbing from now on. Thanks for the great customer service.....
