Best Cleaning Services in Phoenix, AZ

Top notch cleaning guy.  Very thorough and takes pride in his work. Goes above and beyond. Highly recommend.

We had our home cleaned today for the first time and it was a very good experience. They arrived on time and were very friendly and thorough with their work.  The price is reasonable and the quality is great!

I was in need of some serious cleaning prior to vacating the apartment I occupied for 1.5-years.  Was referred to Spotless 'n Serene Cleaning by a local vendor.

What I can tell any is that the service is second to none Karen provided.  Very thorough in ensuring the place was spotless (hence the name), I would highly recommend Spotless'n Serene.

Any cleaning services needed in the future, there's no doubt of who I'm calling for a thorough cleaning.  You "will not" be disappointed by the service...GUARANTEED!

They do an amazing job. Their prices are competitive and the customer service goes above and beyond. They were able to schedule us last minute for a deep cleaning and the house looks great. We had a couple of hiccups, nothing major but management was able to assist us and resolved any issues. Overall we are extremely satisfied and would strongly recommend to anyone.

Víctor did a really great job. My house was an absolute disaster and he got everything all nice and clean. He was very professional and nice. Will deff be calling him again. He was also good with our pups  deff recommend him if you need your house cleaned

This company is good at cleaning your pockets and that's it. Terrible experience even after they were sent back to re-clean. This company does business under numerous names so check out the phone  number - buyer definitely BEWARE - awful cleaning service.

I had been using another service--a chain brand for a year.  But they kept sending new people everytime.  They weren't careful either.  Damage occurred twice. Saw Esperanza and her team as a referral from my neighborhood community board.  Have not been disappointed!  She keeps me updated if running late and is fast, but thorough.  Highly recommend this team!

it's a team of 3.  it's $30/person/hour.
Tip: be upfront and specify what you want done, and not done, for each room, what you want touched and not touched, and the timeframe (ie 2 hours or 3 hours)
It was a 10am appointment during the work week.

Pros:
-I sent online request and then called.  Jessica responded right away and scheduled me in.  
-Friendly except when you complain or ask about why the service took longer than expected.
-Bathrooms were cleaned well.
-Stairs were vacuumed well.

Cons:
they were late 10 minutes but charged me $10 more for going 10minutes past the hour. Lesson: make sure you agree upon the start time and end time.
For a move-out clean, where according to Jessica, baseboards, fans and blinds are cleaned, Baseboards were not cleaned well and blinds were definitely not dusted.  
The guy was threatening, if you do not agree with the results.  (to the guy, if you're reading this, my neighbour's a cop, I've already asked him to watch out for you and yours)

additional comments:
We've moved out.  House is completely empty. nothing to lift, rearrange.  
Initially, i had scheduled for a 2 hour clean but when they got there, I didn't clarify, my mistake.I said I'm getting house ready for sale and if they can clean bathrooms, baseboard, fans and blinds, and mop.  They said the house conditions were bad (a/c was not on).  I met them at the house at appointment time and stayed there the whole time they were there.  They could have asked for me to adjust the a/c upstairs.  I was downstairs the whole time.  
They weren't shy about turning on the radio, and I didn't mind either.  I could zone things out. Why not ask about the a/c?

I've had Hispanic cleaners and they're fast and thorough.  They're schedule just wasn't conducive this time around.  my other mistake, I'll wait and stick with tried and true next time.
I thought i'd try a yelp recommendation.

This was my 1st time using a cleaning service. Who trust strangers coming into their home? Uuuggghhh--not me! I was hesitant at first as any sane person should be. But, I got a positive vibe from them.
Also, I left them in my home to pick my kids up. When they left my house was above my A TYPE personality expectations, and, they left with the items they came with. Cleanliness was superb-trustworthiness was priceless!!!

This company Scammed me.  They charged my  account 6 times and have yet to do any work or return my calls and messages.  Discover card is disputing all charges.

My mom purchased a 2 hour housecleaning Groupon from them for my family to use this weekend. After some thought, I don't feel as though the house cleaning that I received was fair. In the past, other companies have been able to finish EVERY room of my house beautifully in 2 hours with 1 maid so I thought this was perfect for us.

The day before, I got a text asking what my priorities for cleaning were and that they would send 1 maid. So I replied: master bathroom, kitchen, floors, and other bathrooms. Upon arrival, there were 2 friendly maids and they explained they would only be here for 1 hour since there were 2 of them. Im thinking, well if you can clean my whole house in 1 hour then go right ahead. They finished very nicely the master bath, kitchen, and kitchen/living room floor. But because the 1 hour was up, the other 2 bathrooms, all 4 bedrooms including the master, all carpets, and the rest of the dusty surfaces were left UNTOUCHED. And some of the other things that were listed on their website that should've been done in 2 hours, were not done. So pretty much only half the house was clean and half wasn't. I've never experienced that before where a cleaning company left half the job undone. My house is clutter free, not super dirty, and we get regular cleanings so it's not hard to clean our place. I emailed for a refund or for the rest of the house to be cleaned, but have not received a response. The maids were very polite and they clean well, but I just don't believe that a company thinks it is acceptable to only clean half a house and leave the other half dirty. Will not hire this company again.

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