Eddie's General Cleaning Services

I have had this company do three cleanings for me so far. The first was a deep clean on a property I was moving out of. Esperanza and her team did such an amazing job (inside drawers, baseboards, windows etc). When I mentioned I needed carpet cleaning as well Eddie came that day and also did a wonderful job. After my first experience I hired them again to do general cleanings in my new home. I won't use anyone else! Always professional, always on time and easy to work with. A+

I wish I could leave a raving review, but the whole experience left me regretting using the service. Esperanza ( the owner) was referred by one of her friends. When I initially reached out, Esperanza set a day she would come by to give me a quote to do just a general cleaning of my new home for a move out/move in cleaning. I then heard back from her the morning we were to meet and was told since her other client who lived in the area had canceled she no longer could come by for the quote, but could go off the square footage. I then gave her the information, but then was put into contact with her operations manager Kristin. Kristin went through everything I wanted done, as well as other services they offered. I was given a rough estimate and told a final price would be given at the time of service. She also told me to pay either venmo, zelle, or cash upon the final service.  I eventually scheduled with them for a Monday at 8AM.

Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning.  I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up.  I was expecting to come back to a fresh smell, but didn't.  I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way.

It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours,  I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.

I absolutely love this cleaning service! I've never really used a service before. However purchased a larger home I needed the help! Esperanza & her girls do an Amazing job every time! Not only are they so detailed oriented, but are so pleasant when the come over.
I will continue using this service & highly recommend them! 5 stars & more! Jen Butler

I am so impressed every time they come to clean. Great customer service and super affordable. They get every little detail and I have never scene my bathroom sparkle they way it does after they are done. HIGHLY RECOMMEND!!

I had been using another service--a chain brand for a year.  But they kept sending new people everytime.  They weren't careful either.  Damage occurred twice. Saw Esperanza and her team as a referral from my neighborhood community board.  Have not been disappointed!  She keeps me updated if running late and is fast, but thorough.  Highly recommend this team!

The staff was extremely friendly, punctual and efficient. 10/10 would recommend to everyone! Our business is sparkling & sanitized top to bottom! Thank you Eddie's General Cleaning!!