Best Businesses in Arizona

Today, 5/22/14, was my schedules carpet installation by Baker Brothers at the Glendale location. A few days prior, a representative called me to tell me that the installation workers will be at my house between the hours of 8am-10am. At 9:15 this morning another representative calls me to tell me that they are going to be late; now their going to be arriving between 11am-12pm. well, 12pm came and gone. After I tried calling the store twice. The first gentlemen who answered my call, named Steve, said he was going to figure out the issue and give me a call back. After 25 minutes, I never received a callback. So I called again; a gentlemen named Steve answered, then called me back and said "They should be there shortly."- Not even a "Sorry?"
The installer final showed up at 1pm. I am still here waiting for him to finish 6 hours later after waiting.
This was not what I was expecting after spending $1,300 on one room. This is my only day off and was excited to hear I had an early installation time so I could have time to finish moving. But instead I waisting over half of my day waiting on them, and I didn't even receive a simple phone call or "Sorry."
I am very unsatisfied with my experience.
However, I would recommend them simply because the carpet is great quality, just be sure to clear out your entire day.

We moved to Goodyear, Az and our neighbor had his garage floor done by Your Garage Cave . OMG it came out beautiful , durable, the owner Dave and Char were awesome . Their crew was polite, clean, showed up exactly when they said they were coming. Would highly recommend this company . This product is much more durable than the epoxy that other companies sell. The floor looks amazing.
I highly recommend Your Garage Cave !!

Jim and Kathy Lowe

I used Aldana Renovations to do some repairs to my subfloor that had water damage. Andoni came out and did an awesome job of repairing the flooring as reinstalling the laminate above it. His prices were more than fair, he was on time, and worked quickly. I would definitely recommend him.

If you live in North Phoenix, Scottsdale, Cave Creek or Carefree then call Cruz first.

I have a 3-ton Trane A/C unit for our second floor that is original to the home and 20 years old. Every year or two for the past 8 years it gets low on Freon gas and needs a recharge to operate properly.

I called Precision Air to come out and do their advertised tune up that includes up to one pound of Freon with the service call. A few days later their tech showed up but would not add any Freon because the compressor would not turn on. The compressor would not turn on because the unit was low on Freon. It was a catch-22 situation. They didn't try to charge me for this big waste of time but I still had an old unit needing a Freon recharge.

I found the great reviews about Flores A/C here on Yelp. However, they don't usually come up to Cave Creek. They recommended Cruz at CHA A/C. He came the next day.
He went through an entire diagnostic process to ensure that there were no other issues with my old unit, explaining everything that he was doing as he went along.

He 'forced' the compressor to turn on and, sure enough, it was low on Freon. He recharged the unit with 2.3 pounds and it's been cooling our second floor like a new unit all afternoon.

Cruz charged us exactly as he described over the phone. It turned out to be less than what the charges would have been with Precision.

Call Cruz. He's the owner. He's not someone's employee on commission.

Great service. The price was unbeatable. About half the price of competitors. The installation was quick and the result is perfect. Paul went out of his way a couple times to deliver and pick up carpet samples. I would highly recommend Integrity carpet and flooring to anyone looking for a great service at a great price.

Kevin is an expert craftsman and consummate professional. He was communicative, punctual, and a pleasure to work with. Our bathroom looks AMAZING! I highly recommend Kevin for quality work at a fair price.

Mr. Garcia worked very hard on the waterfall faucet for my tub.  It was a difficult job, and the faucet came without any diagrams. Part of the install really did need some explaining.  He did his best but I need to contact the company and ask one question for the job to be completed.
I am going to have him do several more jobs for me.

Jon and his team are wonderful to work with. I needed my kitchen and bathroom remodeled and was lost on choosing a design. It was for a rental property and I had a budget but also didn't want to cut corners on the design. Very efficient, and met the budget and time line. I look forward to using him on future projects.

I have known Keith for years...found them on a site years back and asked if they could help my old boss paint some rooms in our office.  They did great!  Later, I hired them to paint some rooms in my home and install a super cool rock mailbox as my old one was falling apart.  They also painted my old bosses exterior of his home, did lots of electrical, installed some pigeon proof material, and he was super happy with them.  The company is super fast at communicating, estimates, and just  all around great people.  Ask for Keith...he will help get any/all projects taken care of. Amazing company folks...don't look anywhere else!!!

Awesome job, awesome customer service. I would recommend and hire again. I'm very happy with work and price!

Working with Dave Richardson and Mexican Tile Restoration was a pleasure. The company is dependable and each crew did an amazing job from broken tile removal and replacement, stripping to staining and sealing. The attention to detail and the respect shown to our home was impeccable. It is obvious that these people are not only knowledgeable but also love what they do. Our outdated whitewashed Saltillo tile was transformed from dated to stunning. Everyone who has seen it is amazed at the difference. I disliked the former tile so much that I had considered removing it, but now I am so happy that we chose to restore it. The new look has transformed our home into a showplace taking it from blah to ahhhh! Dave's creativity in selecting colors to stain our tiles was well worth the money we spent on this project. Thank you to each one of the artisans who made this project a dream come true!

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Highly recommend Envy Flooring LLC for backsplash needs!! The guys were great to work with, super professional (timely/cleaned up after themselves) and made the whole process super easy and stress free!!

Great job on our recent floor cleaning.  We had a full travertine cleaning done on our new house and it make the floors look SO much better.  The grout was especially improved.  They filled cracks for us, got the floors looking great - and they were priced competitively!

I highly recommend these guys - we will definitely use them again!

We have used AZ Classic Floors for a number of projects, they have all turned out amazing!  Daniel is professional and takes great care in his work.  We are very happy!

They didn't seem to want to do business with me. Had them come out for an estimate to remodel my condo's small-ish bathroom.

- They wouldn't give an estimate (not even a range) on the spot claiming to need more info on the building from property management and association docs first. The designer noted they charge somewhat of a premium for their professionalism and the seamlessness of all work done by Re-Bath employees.

- I followed up with the designer 10 days later asking for the status of the estimate and also selecting final fixtures to include in the price

- 3 days later, the designer said he was "waiting on information from production" to provide the estimate. I replied thank you for the update.

- 3 days later, I checked in for a further update, with a reply received back that they were waiting on a "list of requirements" they needed to receive from my property manager in order to provide the estimate. They asked if I could push the "property manager" to get back to Re-Bath.

- Not knowing if Re-Bath had just sent that info request, I waited a few days, heard nothing, so asked the designer to provide me the name of the person and date Re-Bath contacted them so I could try to follow up.

- Still radio silence 15 days later.

I probably could have justified paying some premium for their supposed "professionalism" and "seamlessness", but it does not exist. Total waste of a month and a half, and back to square one for my project.

Installing new flooring was one of the most dreaded remodeling projects to our home. Urban Customs made it as painless as possible from selection of hardwood flooring product, to tear out, to installation. Rachel is  a responsive,  professional, creative, knowledgeable, caring and honest salesperson. Heath is a true artisan working quickly and efficiently to provide a perfectionist's dream installation. He and his crew treated our home and furniture with care and respect. Urban Customs took our home from beautiful to over the top spectacular! Look no further for a contractor to make your home a dream come true.

They initially installed my counter top in granite tiles. A day after the job was done I noticed the corner tile was cracked. I figured no one would see it, so left it and it eventually broke off. I tried for 2 months to get them to come out and repair it, but they put me off and told me to go to Monterrey Tile. I couldn't even get an appointment. They just don't want to mess with repairs or stand behind their work. Their phone mailbox is usually full so you can't leave a message, and they don't answer the phone. So I've ended up texting back and forth for 2 months now, and they have just given me the run around saying they are "backlogged". In the end I should have gone somewhere else right away.

Absoutly the worse. Another Lowe's flooring install, they are the the third party coordinator that turns around and sub contracts locally. Their customer service is horrible, they lie to you to buy time. We had both carpet installed and tile. The first day of tile we were called an hour and half after they were to show up, being told that the installers  truck broke down and they would be here in the morning....ok, do you need to have a truck when all the materials are here? ? Someone else could have come? Get over that and let it slide, the next day, again they call me, and say the installer had to finish the job from yesterday, he should be done today, and can probably be here tomorrow (wait, I was the job from yesterday), wouldn't you know that you didn't finish the current job and would need to the day you called out cause your truck was broken? Even if one was a lie, don't you keep notes to keep track of what you told a customer? Or better yet, if a local contractor keeps giving you this as a reason, as the outsourcer, wouldn't you pull the job back and give it someone else?

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