Best Businesses in Arizona

Today, 5/22/14, was my schedules carpet installation by Baker Brothers at the Glendale location. A few days prior, a representative called me to tell me that the installation workers will be at my house between the hours of 8am-10am. At 9:15 this morning another representative calls me to tell me that they are going to be late; now their going to be arriving between 11am-12pm. well, 12pm came and gone. After I tried calling the store twice. The first gentlemen who answered my call, named Steve, said he was going to figure out the issue and give me a call back. After 25 minutes, I never received a callback. So I called again; a gentlemen named Steve answered, then called me back and said "They should be there shortly."- Not even a "Sorry?"
The installer final showed up at 1pm. I am still here waiting for him to finish 6 hours later after waiting.
This was not what I was expecting after spending $1,300 on one room. This is my only day off and was excited to hear I had an early installation time so I could have time to finish moving. But instead I waisting over half of my day waiting on them, and I didn't even receive a simple phone call or "Sorry."
I am very unsatisfied with my experience.
However, I would recommend them simply because the carpet is great quality, just be sure to clear out your entire day.

The product is first rate.  I'm currently recommending one of my neighbors to get this for for their garage floor.  It is the BEST PRODUCT ON THE MARKET TODAY!
I've seen first hand where another one of our neighbors waited a least a week and a half to park his vehicles back into his garage.  And the flooring was just a very basic gray, no flakes or anything (SMH)!
And Char took pride in her product, plus she is such a friendly and kind person!
Char my family and I,  wish you and yours all the best!!!
WE HIGHLY RECOMMEND THIS PRODUCT TO ONE AND ALL!!!!!

I used Aldana Renovations to do some repairs to my subfloor that had water damage. Andoni came out and did an awesome job of repairing the flooring as reinstalling the laminate above it. His prices were more than fair, he was on time, and worked quickly. I would definitely recommend him.

Want an A/C or heating repair done right? Multiple options presented to you if you need a new unit?  Then I highly recommend CHA.  

A couple years ago we had a broken unit, another company came in (after making us wait), did not fix the problem and were surly on top of it.  Then we called Cruz at CHA. He was VERY fast to respond, and was able to get us going again. It was so nice to work with someone who was professional and personable. And his prices were competitive, easily beating out the competition.

In addition, when an old air conditioning unit needed replacing, Cruz provided several options, different models, prices, and explained in terms we could understand the differences between the units, energy performance, warranties, etc.  It made making our decision about which unit to select so much easier.  And again, everything happened fast.  Price check? His quote easily beat anyone else's.

He does duct replacement, and unit maintenance as well.  

CHA is saved in my phone, and it will be the first call I make if I have any A/C or heating unit issues in the future.

They are locally owned and managed.   They were able to work with our schedule and on time, efficient.  Our carpets came out beautifully and we will definitely use them again!

Kevin is an expert craftsman and consummate professional. He was communicative, punctual, and a pleasure to work with. Our bathroom looks AMAZING! I highly recommend Kevin for quality work at a fair price.

Good communication. Prompt and professional. Had a quick fix to my issue, door is operating correctly now.

Jon and his team are wonderful to work with. I needed my kitchen and bathroom remodeled and was lost on choosing a design. It was for a rental property and I had a budget but also didn't want to cut corners on the design. Very efficient, and met the budget and time line. I look forward to using him on future projects.

Consider yourself lucky if you get the opportunity to work with Keith and Roger! From minute one you could tell the team was honest and only concerned with helping you achieve your goals. Keith our lead was knowledgable and happy to guide us, he gave me advice along the way that saved us a ton of money!

The bid was beyond reasonable given the current market - we were blown away - hands down best contractor experience I have ever had!

Attached is a photo of a room add-on they completed for us.

Awesome job, awesome customer service. I would recommend and hire again. I'm very happy with work and price!

Mexican Tile Restoration just finished restoring our 35 year old Mexican Saltillo Tile floor and it looks absolutely amazing!  We could not be happier with the result.

Dave and his team are truly artists and it looks better than when it was first put down.  They stripped the floor the 'old fashioned' way . . . by hand; thus preserving the original character of the tiles.  They then applied hardeners and sealers for a beautiful satin finish.    

We highly recommend to anyone wanting to preserve and restore their Mexican Tile floor to use this company!

I can't say enough about the work that Joe D did for our family.  We had a few major projects that took planning and and care, and Envy Flooring was the perfect choice.  Let me start by saying that I am not the easiest home owner to work with.  That said, I am not cheap and prefer quality over a cut rate "Craigslister".  I also didn't want to overspend either.  

When Joe D came to measure, we shared with him our vision, as we were changing every foot of flooring, over three stages and three months.  Joe helped us decide the operating order, which way to lay the tile, etc.  When Joe designed our entryway, he laid out a few different options, and he wouldn't stop until we were satisfied.  This same quality and attention to detail was used for our not only the tile, but also carpet and adding detail tiles to our back splash.  

Joe and his brother-in-law (also Joe) are very respectful, hard working and excellent to work with in every way.  It was the two of them that did the measuring, layout, install and clean-up.  Nobody else accessed our house and we were able to give them access and trust that all was going to be safe.  

I would be happy to be a reference for anyone looking for quality and fair pricing.

Truly outstanding service from Steve.  We had him fill some cracks in our travertine flooring that had developed over the years.  Wish we had done this earlier.  They always used to catch my eye now I never notice them.

Excellent job at a more than reasonable price.

Got the referral to Steve from ClearPro window cleaning, so a thanks to them as well.

We highly recommend AZ Classic Floors. Daniel, the owner, installed our engineered wood flooring and did a beautiful job. He kept to his schedule, was meticulous in his work and cleaned up every night. He is courteous, dependable and is priced competitively. We would definitely hire him again.

The one star is solely for the installer Adrian Ruiz Flores. He did a great job and was thorough and professional. The sales person I worked with was rude and unprofessional.  The high pressure sales person refused to leave my house at consultation until I gave him the business.  I was uncomfortable and unsure and wanted to think it over but he keep on and on about what does he have to do to earn my business TODAY!  Finally agreed to get him out of my house. I was never contacted by phone or email to schedule the install, I called to schedule. No one called or emailed that the installer was going to be 5 hours late, I had to reach out.  I emailed my frustration and the response was they are busy and basically I should understand. I reached out to the President regarding all of the issues and am still waiting for her response 8 days later.  Do yourself a favor and hire someone else that will treat you with respect.

Urban Customs recently installed wood like tile throughout our house. They did a fantastic job!  We love our new floors and would recommend Urban Customs to others.

They initially installed my counter top in granite tiles. A day after the job was done I noticed the corner tile was cracked. I figured no one would see it, so left it and it eventually broke off. I tried for 2 months to get them to come out and repair it, but they put me off and told me to go to Monterrey Tile. I couldn't even get an appointment. They just don't want to mess with repairs or stand behind their work. Their phone mailbox is usually full so you can't leave a message, and they don't answer the phone. So I've ended up texting back and forth for 2 months now, and they have just given me the run around saying they are "backlogged". In the end I should have gone somewhere else right away.

We contracted with Eclipse Flooring through Lowes for installation of kitchen tiles.  It was a disaster all around.  - Tiles installed incorrectly/crookedly - Grout lines not cleaned up/grout left on tiles - Edging not installed  

The end result was an extremely poor install.  I have been trying to make contact with Eclipse since November - first through Lowes, then directly.  The don't return phone calls.  

DO NOT USE ELCIPSE FLOORING.  If you are looking for an installer, ask Lowe's to recommend another vendor.

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