Best Businesses in Arizona

I think its fair to say that a large percentage of remodeling projects end with either a desire for divorce, to torch your contractors truck and office, or both. Not so with our most recent significant remodel,

Working with our contractor, Jerry Nowell, his office and the highly skilled and good natured subs he employed, resulted in an experience and outcome that surpassed our expectations. Jerry is a standup guy who was always keeping us updated on all aspects of the project including the good, the bad and, on occasional, ugly. If there were hold ups he was very quick to let us know why and what he had done to address the related issue.. No surprises. When we found ourselves questioning how we wanted to proceed on some aspect of the project, his experience and good eye proved invaluable in the decision process. On many occasions he helped steer us clear of making unnecessarily expensive decisions ,often showing greater concern for our stated budget than we.

Jerry has the unique gift of bringing calm to even the most hectic and potentially stressful aspects of the process. In short we can't recommend him highly enough and or begin to express our true gratitude for his professionalism, honesty and patience throughout the process. Jerry, Yvonne and all the subs, sincerest thanks.

randy and connie

If you are looking for a "WOW" you will find it here at Villagio. We recently decided to do a total makeover of our master bath and were helped by Lynne Parr. We had found a beautiful marble tile called "Statuary Spring". Lynne found a complementary accent tile called Petals which was scrumptious but we were not sure how we would use it. Lynne had many suggestions and spent hours with us helping us to see the different ways we could design our tile choices. I felt like I had a personal designer! Lynne was diligent and patient and made me feel like a special customer. She worked with our contractor on pricing and ordering and there were absolutely no surprises on cost or timeliness. I would HIGHLY recommend Villagio for the personal touch and the quality of the products. I LOVE everything about my new bathroom, but especially the tile we purchased here!

We had a cable wiring plate that had come out of the wall. All the wiring was hanging out and we were not able to get  it back in.

We contacted Marcos from the Contreras Services and sent him pictures. He was able to figure out what had to be done and came out the next afternoon.

This was one of the best experiences we have had with having someone come out and work on our home.  Marcos was efficient and knew exactly what to do. He was also very respectful and kind and told us what our options could be.  I would recommend this company to anyone.

We did a full remodel on our house. The original contractor kind of bailed on us and didn't finish some of the work. We called several companies to finish the job for us. Zach and Terrell finished our project in a matter of days. They came out and gave us an estimate and we were fortunate they could fit us in between jobs.

They installed a custom built in electric fireplace with designer touches. The work turned out amazing. In the past year we've probably had over 50 different companies in our house from plumbers to contractors to painters, etc. Peters Family Construction would get our #1 ranking out of all of them.

Harper Stone and Tile is the most amazing company. Perfect craftsmanship, very communicative, and Derren (the owner) is so detail oriented. Please see the pictures of our new guest shower. Everything lines up beautifully and looks phenomenal. Please notice the detail in the pattern, all grout lines are lined up flawlessly. The experience was outstanding. Derren and his team took great care to work in a very clean manner and even provided a paper cover to and from the bathroom so nothing dirty ever came in contact with our floors. I would highly recommend Harper Stone and Tile. I can't wait to do our master bathroom with Harper Stone and Tile in the future.

My rental house was burned in a fire.  The Other Brothers came out and restored it quickly.  I was able to re-rent it and my new tenants are very happy with how it looks.  I couldn't be more pleased.

Travis responded quickly to all calls and messages. He was able to fit us in very quickly. He did a great job on our  concrete at a reasonable price. I really appreciated them cleaning up after the job. I would highly recommend Lumby in the future.

Mark was very pleasant to deal with. He provided quotes in timely manner and it was very reasonable too. Was always responsive every time we had questions too. He and his crew came and started as scheduled. Every day, they came when they said they would. They did an excellent job. If you are looking for painters, you have found the right company!

Super happy with Ron and Sam coming to my rescue to replace a corroded faucet for the washing machine. Super polite and professional, Sam even cleaned the floor under the washer when he moved it! Will call them again for other repairs and maintenance.

When I text Irving he answered me immediately.  He came in a mask,
put down drop cloth. Did a great job, very thorough. Replaced three faucets,
took away the old. Very professional !
I was very pleased‼

We had some tile work done in one bedroom with Infinity Pro Services. Sean and his team were top notch! The tile work is really impressive. He found the tile to match another room that we had done a couple of years ago through a different company, for cheaper than we previously paid,  and kept us informed regularly as to the status of the tile order. The tile work is actually neater and superior to the previous job we had done. Everything went on time without a hitch and we're very happy with the result! We're planning to call Sean for other home renovations that we have planned!

10:30 am We ordered two ceiling fans and a remote on Amazon thinking we would take advantage of their new Amazon Home Services Group. Our experience was horrible outside of Amazon's normal amazing delivery speed. The day of the installation we received a window of between 11am and 2pm. Kyle from I'm Gonna Fix It called and said they were wrapping up with another client and would be there around 3pm. A gentleman named Chris showed up at 4:30pm and started to work on installing our fans. He pulls me aside before he is done and says "We can bill your second fan through Amazon, or if you can pay cash we will do it for 80.00 instead. Amazon charges us a 20% service fee so we can offer a cash discount."
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says "Hey I don't have a screwdriver to put the batteries in the remote." He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me "Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective." So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them "Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call." She says, "Ok I'll call the owner and ask what we can do."
Less than five minutes later Chris shows back up at my house asking me, "What's the problem, and that it was ok to bill us because we let him leave without testing it." It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour.  I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.

2:00pm I added this in response to the owners comment.

I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.

The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.

As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).

I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.

Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.

2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.

2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.

I can not say enough great thinks about Ali and his staff. They are reliable, helpful in making design decisions, deliver amazing results and all for some of the best prices in town. Trust me when I say that you won't be disappointed when you choose to us them for any of your home renovations big or small! Amazing!!

I used Larry and the crew at AZ Floor to do laminate and carpeting at my mother's home, and laminate at my home several years ago. They were less expensive than everywhere else I looked and the crew was professional, clean and quick for both jobs. They even came in on short notice about a year later and fixed a portion of the floor after I had a small flood.  I was so impressed, I called him again to redo the flooring in the rest of my house this year.  Little did I know that the laminate I wanted to extend into other rooms is no longer manufactured, but he went on the hunt and found the last boxes in the country in a warehouse! I highly recommend AZ Floor!

KGB did several jobs on our house from painting to adding on a whole extra section to the back of our house. They were beyond amazing! One of the best things I loved about KGB is they communicated everything with us so we knew exactly what was going on at every stage of the remodel both physically and financially, which is not a quality you find often in companies. Everything they did was extremely professional and I truly felt valued and respected as a customer. I would very highly recommend KGB contracting!

I would never use or recommend this company. They had the worst customer service, refused to give us an itemized list, charged us 3,000 more than quoted price, did really crappy work which had to continually get repaired. Went way over time schedule by a month. Showed up on their schedule and not ours. Never asked our opinion on what color grout, or type of baseboard we wanted. Owners employees clogged our toilets repeatedly with napkins and poo. Smoked in our house and used our back patio as the dumpster because the large one was full for over a month. The owner of the company never checked on his employees who also left live electrical wires exposed and almost burned a hole in our house sweating a pipe without our consent. Worst experience of our lives.

This place was fantastic.  Went in there, ordered our carpet and got it all installed within a week.  Awesome install job, price was fair and we are very happy with the results.  

Now for the reason they get 5 stars.  I was in the process of moving out of a rental home and into my newly purchased house.  I had a puppy who put a hole in the carpet at the rental home and needed to make a repair.  Went to carpet depot and told the owner my story.  He made the fantastic suggestion to use carpet out of the closet in the rental home to patch the hole and find a close match at carpet depot to replace the carpet in the closet.  This way we have a 100% match for the repaired hole.  What a great idea!  To top it off he gave us about 15 square feet of free carpet to make the repairs.  He did all this for us without even knowing that I was a previous customer.  What a great guy and a great place.  Will definitely recommend them to anyone!

I researched at great length to find a flooring company to work with and settled on A2Z because they had excellent reviews, were locally owned and operated, and came back with a good estimate.  On the positive side (the reason for the 2 star review rather than one star), the floor looks great!  Unfortunately, the trim does not.  Communication from them was great when they were trying to get my money.  When I had questions, I often had to ask multiple times to get any answers; answers that were often not accurate (particularly in relation to timeline). I flew in from out of state specifically to be here when the project was to be completed so I could see what I was paying for before paying.  I was informed that "a crew" would be working on my project that was supposed to take about 3-4 days for demo and prep and 2-3 days for installation.  The "crew" was one person for the first 6 days.  I was then assured that "more guys" would be on the job on the 7th day.  One more guy showed up.  Finally on the 8th day (the day the project should have been wrapping up), three guys showed up to work.  It took them 6 days to "finish" the job.  The first four pictures below show what they claimed to be finished work.  The last 3 photos are after they fixed everything.  Typically a job is not complete until it is done correctly and to the customer's satisfaction  Not so with this company.  They insisted I make my final payment (covering the last 50% of the installation labor) prior to them fixing the terribly trim work.  They did reluctantly come back out to my house to fix their work on August 3rd (because I was not willing to pay for a job that was not yet complete).  I informed them that I would be traveling and out of cell reception  for a couple weeks, but that I would contact them as soon as I got to the house to see their work so I could
make the final payment.  Their "communication" at this point bordered on harassment (multiple voicemails and texts demanding final payment before I could see if they fixed the issues).  They did, in fact, clean many of the black smudges off the walls and reset the corner pieces to be more aligned with the baseboards.  I have paid in full at this point but there are still a couple areas of concern.  I will update this review if and when they make things right.

Whether a business has a problem does not make it bad.
Every business is going to have problems, what makes a company good is how they deal with their problems. If they make excuses and try to sweep it under the rug so to speak, or just pass the blame, find someone else. If they man up take responsibility, and make thing right, keep them. Too many people and businesses don't seem to have time to do the job right the first time, but enough time to do it again and again.

Over the last 6 months roughly, Healthy Home has had some employee changes. But Vicki and Josh persevered and made things right.

Thank you, Healthy Home, my home flooring looks great.