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I wouldn't recommend this company to anyone. First of all they sent a guy out to give us a quote for backsplash in our kitchen. After signing his quote, we did not hear back from anyone for about a week and a half. We made a call and talked to Debra,the owner of the company. Come to find out, the gentleman who gave us the quote, was fired. He gave us a quote of $190.00, found out later that there is a minimum of $500.00. A couple days later, Debbie came out to our house,gave us a quote and said she would get back within a couple days, once she could set up one of her contractors to do the job. After about another week of waiting, we made a call to Debra and she set us up for the following Thursday and Friday to have the back splash installed.
I took a scheduled 2 days off from work to have this project completed, which was told by Debra that is how long it would take, which was awesome! With the appointment set for 9:30 the following Thursday, I patiently waited. I received a phone call from Debra at 10:25, telling me that the contractor would not be showing up that day, because his tools were locked up in storage and they were doing construction at the storage facility that day.
Debra called me up at 1:30 that afternoon and told me that she found another contractor that came highly recommended by one of her other contractors. She gave me his phone number and I made contact with him. He told me that he would be at my house at 3:30 to start the work. He was late and didn't get to our house until 4:00. This contractor along with his brother showed up, came into our house, saw that we had all of the material along with instructions from Debra of what needed to be done. The 2 brothers asked me if it would be okay to go and get some food and drinks, then they would be back at 6 o'clock that night to start the work.
Well 6:20 rolled around and still no sign or word from the contractors who were supposed to show back up and start the work. I made a phone call to Debra and was not a happy camper. She asked me how the work was going and I told her that her contractors never showed back up. She made a phone call to them to see what was going on. Well their plan was to not even show back up at our house. At this point my blood is boiling and I didn't have to many nice things to say to Debra.
Next thing that she offered was a discount for the price of the installation, and that she would find us another contractor and get back to us before close of business Friday afternoon. Romberg I said in the beginning that communications not very good with this company? Well I called Debra up the following Tuesday, because she did not get back with us like she said she was going to do on Friday, and told her that we wanted our deposit back. Her comment to me was, "you were on my list of people to call today."
To bad I have to give a 1 Star rating to post a review, but there's no other option, because I wouldn't do that if I could. Time to find a company that will work with us and do as they promise.
https://chandler.floorcovering…
I took a scheduled 2 days off from work to have this project completed, which was told by Debra that is how long it would take, which was awesome! With the appointment set for 9:30 the following Thursday, I patiently waited. I received a phone call from Debra at 10:25, telling me that the contractor would not be showing up that day, because his tools were locked up in storage and they were doing construction at the storage facility that day.
Debra called me up at 1:30 that afternoon and told me that she found another contractor that came highly recommended by one of her other contractors. She gave me his phone number and I made contact with him. He told me that he would be at my house at 3:30 to start the work. He was late and didn't get to our house until 4:00. This contractor along with his brother showed up, came into our house, saw that we had all of the material along with instructions from Debra of what needed to be done. The 2 brothers asked me if it would be okay to go and get some food and drinks, then they would be back at 6 o'clock that night to start the work.
Well 6:20 rolled around and still no sign or word from the contractors who were supposed to show back up and start the work. I made a phone call to Debra and was not a happy camper. She asked me how the work was going and I told her that her contractors never showed back up. She made a phone call to them to see what was going on. Well their plan was to not even show back up at our house. At this point my blood is boiling and I didn't have to many nice things to say to Debra.
Next thing that she offered was a discount for the price of the installation, and that she would find us another contractor and get back to us before close of business Friday afternoon. Romberg I said in the beginning that communications not very good with this company? Well I called Debra up the following Tuesday, because she did not get back with us like she said she was going to do on Friday, and told her that we wanted our deposit back. Her comment to me was, "you were on my list of people to call today."
To bad I have to give a 1 Star rating to post a review, but there's no other option, because I wouldn't do that if I could. Time to find a company that will work with us and do as they promise.
929 N Val Vista Dr Ste 111 Gilbert, AZ 85234
I had travertine installed throughout my home the week after Christmas. I was impressed from the moment I walked into the Custom Floor Covering showroom. Andy took the time to educate me about stone flooring; Doug came a few days later to give me an estimate; and a few days after that, the work began. I was very fortunate to have Charlie do the installation because he is a master craftsman. The end result is beautiful!
http://www.customfloorsaz.com
15421 N Cave Creek Rd Phoenix, AZ 85032
Excellent, timely service with great care from Mike, the owner, and Rudy. Price was right on for services and everything was taken care of with great communication.
http://nomold.com/
7762 E Gray Rd Ste 400 Scottsdale, AZ 85260
Joshua gave the project personal attention from beginning to end and was agile enough to jump in to take care of any detail that needed to be addressed. His crew was the best of the best. They were not hurried and had no desire to do anything short of the best job they could do, even at what seemed to be personal expense. Everyone's dedication to the job was inspiring.
http://Www.azbarerenovation.co…
7044 W Sunnyside Dr Peoria, AZ 85345
That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you
Thank you
Phoenix, AZ
We didn't have a big project, but Dave and his team treated us like we did. They were communicative, on time, honest, reliable, and reasonably priced.
I highly recommend Prevail Concrete and we will be working with them again once we start our front yard project.
Thank you Dave and team!
http://www.prevailconcrete.com
I highly recommend Prevail Concrete and we will be working with them again once we start our front yard project.
Thank you Dave and team!
24 W Camelback Rd Ste A299 Phoenix, AZ 85013
A friend asked for recommendations for flooring companies and I realized I have not reviewed Shiloh Floors even though they did extensive work at my place in 2015! So here it is:
Lee is absolutely super great! His guys installed my floors after the flood from the alcoholic ditz upstairs! He came with a truck FULL of samples, and that's after I gave him a detailed description of what I liked! Within those constraints he brought a boat load of samples. Spent better part of one day while I was making a short list. Then he gave me five that made a short list to put on the floor and see them in different light over the next few days! His workers were courteous, efficient, so darn precise, I can't say enough about how amazing their job is!!!!! Also, since I'm on the ground floor, it's cement slab. So, he suggested an industrial type underlay both for insulation and comfort, like what you would put in a ballet studio so you have floors that "give." it's a floating engineered wood flooring, dark, wide planks, GORGEOUS!!!!
Three years later, and it looks absolutely the same as it did when it was installed. No movement, no gaps, precise and wonderful. I highly recommend Lee and his Shiloh Floors to everyone.
http://www.shilohfloors.com/ho…
Lee is absolutely super great! His guys installed my floors after the flood from the alcoholic ditz upstairs! He came with a truck FULL of samples, and that's after I gave him a detailed description of what I liked! Within those constraints he brought a boat load of samples. Spent better part of one day while I was making a short list. Then he gave me five that made a short list to put on the floor and see them in different light over the next few days! His workers were courteous, efficient, so darn precise, I can't say enough about how amazing their job is!!!!! Also, since I'm on the ground floor, it's cement slab. So, he suggested an industrial type underlay both for insulation and comfort, like what you would put in a ballet studio so you have floors that "give." it's a floating engineered wood flooring, dark, wide planks, GORGEOUS!!!!
Three years later, and it looks absolutely the same as it did when it was installed. No movement, no gaps, precise and wonderful. I highly recommend Lee and his Shiloh Floors to everyone.
4456 E Barwick Dr Cave Creek, AZ 85331
After searching endlessly for quality cabinets from are outranks national company we discovered this place. Mike and his team of professional designers guided me through the cabinet placement process with their upmost patience and guidance. After spending countless hours contemplating my cabinet options I finally made a fr idiot and had my cabinets ordered and installed in a high quality manner. When looking for high quality cabinets in the Phoenix area with a national presence then go with this company. Don't waste your time either the local fly by night cabinet sellers.
939 W Camelback Rd Phoenix, AZ 85013
Don't waste your time. Poor customer service. The owner Marie has no idea what's in stock, has an attitude, and never returns phone calls. She doesn't stick to her word or the set schedule.
http://azdiscountflooring.com
2214 N 24th St Phoenix, AZ 85008
We used them for the tile and the carpet about two years ago. This year we had a major leak in our upstairs bathroom and we had to go back and redo some of the carpeting so was able to work with Puckets again.
At every turn they are great to work with. They're pricing is amazing and I wholeheartedly recommend them.
http://www.puckettsflooring.co…
At every turn they are great to work with. They're pricing is amazing and I wholeheartedly recommend them.
8057 S Priest Dr Tempe, AZ 85284
Great experience and great price! My backsplash turned out exactly how I wanted and they knocked it out in a couple days. Would definitely book them again if I have another tile job
Phoenix, AZ
I called to have an estimate for soft close slides installed on some drawers. The sales person basically refused to some out and look based on the maker of the cabinets. Seems like if you are locked in to a small amount of cabinet makers you limit your business! I wish you luck!
https://www.hardrocktileaz.com
1614 W Bell Rd Phoenix, AZ 85023
We recently bought our first house! The former owners had all of the carpets cleaned, which was awesome except it brought up all of the nasty pet smells that had been hidden in the carpeting. We have a 15 month old little girl who loves playing on the ground, so we decided to get new flooring so it was clean and safe for her to play.
We chose Independent Arizona Floors on reviews that we read on yelp. When we went in to the showroom in phx we met with Robert. We told her the specifics we wanted with our carpet - durable, comfortable, green labeling/low off gasing, and relatively inexpensive since we just bought a home and still needed furniture.
Robert went through all of our "wants" and told us what we could get in the store, He explained to us about all of the different products they have and then made a great recommendation for us to start looking at the Lee's brand of carpet. He let us know that it would be a great carpet choice because it had many of the properties that we were looking for in carpet, plus so much more. And at the time it was 50% off, which allowed us to get a higher quality of carpet for a great price!
We chose to have Arizona Floors do all of the labor, which raised our overall price, however it was worth EVERY penny we spent! Robert did a phenomenal job of safely & efficiently removing the old carpet and pad, sanitizing and cleaning our space and then laying down the new pad and carpet. I know that there are seams in the carpet, because I saw the schematic drawing of how they were using the remnants of the carpet and yet we cannot find a single seam! Great care was taken with our home and we are very appreciative of that!
The entire carpet experience was fantastic and effortless on our part. Arizona Floors will be getting all of our flooring business in the future and will be the business we recommend everyone going to for their flooring needs. Thank you Robert & Arizona Floors for making our home safe for our little girl to play in. We have a great warranty and look forward to living in our new space. Arizona Floors was upfront with all of the fees and expenses so there were no surprises on the installation day, which happened about 1 week after we picked out our carpet.
http://www.arizonafloorsonline…
We chose Independent Arizona Floors on reviews that we read on yelp. When we went in to the showroom in phx we met with Robert. We told her the specifics we wanted with our carpet - durable, comfortable, green labeling/low off gasing, and relatively inexpensive since we just bought a home and still needed furniture.
Robert went through all of our "wants" and told us what we could get in the store, He explained to us about all of the different products they have and then made a great recommendation for us to start looking at the Lee's brand of carpet. He let us know that it would be a great carpet choice because it had many of the properties that we were looking for in carpet, plus so much more. And at the time it was 50% off, which allowed us to get a higher quality of carpet for a great price!
We chose to have Arizona Floors do all of the labor, which raised our overall price, however it was worth EVERY penny we spent! Robert did a phenomenal job of safely & efficiently removing the old carpet and pad, sanitizing and cleaning our space and then laying down the new pad and carpet. I know that there are seams in the carpet, because I saw the schematic drawing of how they were using the remnants of the carpet and yet we cannot find a single seam! Great care was taken with our home and we are very appreciative of that!
The entire carpet experience was fantastic and effortless on our part. Arizona Floors will be getting all of our flooring business in the future and will be the business we recommend everyone going to for their flooring needs. Thank you Robert & Arizona Floors for making our home safe for our little girl to play in. We have a great warranty and look forward to living in our new space. Arizona Floors was upfront with all of the fees and expenses so there were no surprises on the installation day, which happened about 1 week after we picked out our carpet.
1801 E Indian School Rd Phoenix, AZ 85016
Pelleco provided my family with an awesome experience. Sam came immediately and with his expert eye told us exactly what we needed for our kitchen remodel. He was on time, thorough, and professional. We got the quote quickly and he gave us a screaming deal. Pelleco was very flexible and was able to deliver our cabinets within 72 hours. We even had a little hick up and one of the cabinets were to big so they immediate provided us with a replacement cabinet in the same day. It was extremely easy to work with them and get matter handled. My contractor and Pelleco work extremely well together so I was able to just leave it up to the experts. The quality of our cabinets and countertops are amazing! We go a shaker all white cabinet with a Calcutta counter - beautiful. I would recommend Pelleco Home Design to my friends/family because it was an amazing experience all around ..
http://www.pellecohd.com
Phoenix, AZ
Conducting business with Zona Restoration was a pleasurable experience from beginning to end. Our interaction with Shane, Ryan, Max, Rachid and crew, and Brian and crew were thorough and efficient. They should all be commended for being respectable and diligent. They handled the repairs for both claims quickly and everything is now complete.
https://www.zonarestoration.co…
1724 W 10th Pl Ste 1 Tempe, AZ 85281
Wonderful company! Excellent work with beautiful results! Crew is friendly, skilled, neat. Prices seemed very reasonable - highly recommend!
Scottsdale, AZ 85255
my wife bought a laminated from this company and left a deposit of $6200 , after i read some of the review that " i think it was phony " told the wife may be we should go with another company , she assure me that the bad review is not right , as far i see they are good people and very plied and they will deliver the material on time and that is exact happen, first of all they been in floor covering over 30 years and they have very good installers , and as far as I know (from the same installer ) they install over 20 to 30 homes daily . I highly recommend this company to every house hold .
http://www.ctwflooringdiscount…
2235 N 35th Ave Phoenix, AZ 85009
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Scottsdale, AZ 85254
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665 N Cactus Rd Apache Junction, AZ 85119
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Phoenix, AZ 85037