CHA

Want an A/C or heating repair done right? Multiple options presented to you if you need a new unit?  Then I highly recommend CHA.  

A couple years ago we had a broken unit, another company came in (after making us wait), did not fix the problem and were surly on top of it.  Then we called Cruz at CHA. He was VERY fast to respond, and was able to get us going again. It was so nice to work with someone who was professional and personable. And his prices were competitive, easily beating out the competition.

In addition, when an old air conditioning unit needed replacing, Cruz provided several options, different models, prices, and explained in terms we could understand the differences between the units, energy performance, warranties, etc.  It made making our decision about which unit to select so much easier.  And again, everything happened fast.  Price check? His quote easily beat anyone else's.

He does duct replacement, and unit maintenance as well.  

CHA is saved in my phone, and it will be the first call I make if I have any A/C or heating unit issues in the future.

If you live in North Phoenix, Scottsdale, Cave Creek or Carefree then call Cruz first.

I have a 3-ton Trane A/C unit for our second floor that is original to the home and 20 years old. Every year or two for the past 8 years it gets low on Freon gas and needs a recharge to operate properly.

I called Precision Air to come out and do their advertised tune up that includes up to one pound of Freon with the service call. A few days later their tech showed up but would not add any Freon because the compressor would not turn on. The compressor would not turn on because the unit was low on Freon. It was a catch-22 situation. They didn't try to charge me for this big waste of time but I still had an old unit needing a Freon recharge.

I found the great reviews about Flores A/C here on Yelp. However, they don't usually come up to Cave Creek. They recommended Cruz at CHA A/C. He came the next day.
He went through an entire diagnostic process to ensure that there were no other issues with my old unit, explaining everything that he was doing as he went along.

He 'forced' the compressor to turn on and, sure enough, it was low on Freon. He recharged the unit with 2.3 pounds and it's been cooling our second floor like a new unit all afternoon.

Cruz charged us exactly as he described over the phone. It turned out to be less than what the charges would have been with Precision.

Call Cruz. He's the owner. He's not someone's employee on commission.

My A/C stopped working last July.  Cruz at CHA was recommended by Flores at Flores Air Conditioning and Heating because Flores was backed up for a week with appointments.  Cruz came out about 90 minutes after speaking with him and he walked me through the different possibilities of what might be wrong with my A/C.  He determined the compressor was going bad and given the age of the unit (17 years), probably best was to replace the entire unit outside.  He rigged up the unit to continue working and he was out the following morning at 6:30 AM to replace the unit.  Very professional work and I highly recommend CHA.

We have been using Cruz for everything for more than 9 years. He installed all of the new air conditioners in two houses we bought, and maintained and repaired the units in our current house. He always explains the costs, and never pushes a more expensive repair. He is prompt, courteous, and very personable. We would never consider using anyone but Cruz.