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Great service and price. Did not try to up-sell. On time and fast installation.

Left my review earlier describing our initial issues that have now been resolved. The guys came and installed the trim and repaired the back Arcadia door frame. They seemed cool and understanding of the issues. I have updated this review from 1 star to 4, the only negative aspect of this would be the missed appointments and rescheduling we had. Not sure if that was due to miscommunications or what, but it's fixed now. Hopefully the next time we can just get solid dates for schedules.

I had a piece of glass cut here for my coffee table.  It was really dirty when I picked it up and I can't really climb underneath the table to clean it.  Glass was quite thin.
The front office receptionist was super nice.

Wished zero stars were an option  1 00 is too generous. Absolutely as unprofessional as it gets. Starts out great, in person bid, tells you he wants to work with you and says all the right things. After he leaves, forget it. He will take much longer on the bid than he says, and then it gets better. He will completely ghost you when you give the green light. No return calls, no return texts, no decline on the job as a professional would do. Completely immature and as unprofessional as I've ever seen. Beware. Their dismal BBB rating is definitely earned not just given. Steer very clear.

I worked with Bird Glass some time ago on my historic home. For each job that I need to hire a professional for, I usually end up speaking to 100-250 companies because 80% of the time my calls go straight to voicemail and no one returns my calls.

Bird Glass was the *only* company that helped me restore a picture frame window in the front of my home, providing tremendous relief to an otherwise nerve-wracking home security issue.

There are a handful of companies in the valley that you will be lucky to find who have a combination of straight-forward business dealing, excellent pricing, and who can get the job done where you will be satisfied. Bird Glass is one of those rare companies.

For reference, I have spoken to or called over 1,000 contractors and businesses within the last 5 years. This is how important it is to work with Bird Glass--you'll be hard pressed to find a better business. What they provide is found in less than 1% of similar businesses in the Phoenix metro area.

Thanks again, Bird Glass. Sorry this review comes so late! I hope to work with you again soon.

Ordered a hot water heater to be installed, price was competitive but product was not delivered/ installed during window.  Neighbor asked where I got mine because his just went out.  Said Home Depot, he place similar order and they never showed.  The 3rd party Home Depot works for to install Hot Water Heaters is. Or reliable

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.

Don't order anything that requires a fork lift .  Super slow  to get a bag of sand dropped into my pick up. . Then 5 guys come out after 40 minutes and not one has a key for the fork lift . Slow beyond belief.

Extremely unprofessional service and has no courtesy whatsoever for customers time. We scheduled a time and day for them to come over since they said they are mobile and when that day and time came they never showed up or bothered to let me know they were running over an hour late. They were supposed to arrive at 3 pm and I waited until 3:05 pm to text them and ask if they were still coming with no response until 3:15 pm with them saying they were somewhere else and can maybe stop by in an hour. He wouldn't even give me a quote for my glass and after an hour passed still didn't show up so I told him I'd take my business elsewhere. This place is a joke and it's no wonder it has no reviews or customers.

I decided to have $1500 worth of blinds ordered and in stalled by homedepot.  
1.  Ordering:  good, the lady who ordered was good, but after that was all dow hill.
2.  Paying  for measurements:  the person to come and measure was Real baad.  He called at 7:45pm to set time, not during working. They he didn't suppose to do, calls only during working hour, LIES....... ans they would take of it.  LIES... continue reading.
3. Delivery of blinds.  They told me the blinds would be delivered at my back garage door, no, no... two delivered front door, one back door, WOW.  I called to explain I was missing blinds and when would they be delivered.   They told me Thursday of the week, nothing.   I called  and told them I didn't receive.  They looked up my order said the computer shows Friday next day, nothing delivered again.  I called again and they said Saturday, nothing.    You can imagine how I felt now.  Didn't get until Monday the next week.   They did the ordering and made more excuses on way delivery wasn't done on time or correctly -Bad customer service
Installation: They promise that the installer would call during work hours  to set up time, again lies,, no he called again at 7:45, during my dinner time which  shouldn't be used for other things.   I asked why he calling so late, he said that's when he makes his calls ummmm.  Homedepot said it wouldn't happen again, but again it did.  Pooooooor customer service
4.   I will NEVER use Homedepot for any more projects. Their unreliable, make up excuses (lies) to cover for installers, delivering and they're unreliability.  One star is all I can give, if a negative 1 is possible I would give.  Its a bad time to give bad service.