Best Businesses in Arizona

I had a good experience using this company remotely. Someone broke a pane in a french door, trying to break into my home. Mountain View Windows and More replaced the pane quickly and gave me the best price (I shopped around a little bit). They were always on time (for both the emasuring appointment and the installation appointment) and respectful of social distancing. It was really easy to pay them with a credit card through their online system.

Super nice guy.  Came right on time.  Saved me money bc it was a simple window fix when I thought I might need a new window.

I hired this company a couple different times. The first time I needed a brand new door built along with a wall and they made it look seamless, as though it had been there originally with the house. Absolute perfection! Second job I had them do was removing a tree that fell on my home during a monsoon. They were able to come out very quickly and not only remove the tree, but fix the roof as well! I highly recommend using this company!

I reach out to a few mirror and glass companies on a Saturday. I needed a mirror replaced ASAP.
Az Glass & Mirror got back to me the same day and offered to come out on Sunday or Monday. Az Glass & Mirror had the best price and got the job done. I'm very happy and would use them again.

Very happy I went with Mountain View. I had a cracked and stained semicircular window above the main picture window at the front of the house and most other window repair companies wanted much more to repair. I went with Mountain View a little worried the quality might not be as good because of the reasonable price but the new window looks great. I am very happy to have received both a great quality job and great price.

Initially said would schedule quote. I sent all contact information snd all cut sizes. Then did not even come out to quote. They may be okay for tiny tiny jobs but clearly cannot do anything that is a large project. Owners response was very rude and surprising. Do not recommend. Very disappointing experience.

It's been 2 months since the Small Claims Court has awarded me a Judgement and they have refused to settle the debt they owe me.

Unfortunately, this company has earned one star based solely on the quote process. I requested a quote and was scheduled for a few weeks down the road. The day before that initial appointment Demers called to reschedule, which was fine. The day of the rescheduled appointment, Demers called to reschedule for a 3rd time. I said I was not able to reschedule again. They ultimately sent Chad (I believe that was his name) out to give us a quote. It was immediately obvious that he did not want to be working. We told him what we were interested in and he showed no interest in discussing options with us. He flatly told us that he did not have any brochures or samples to show us and implied that anything other than vinyl windows would be too expensive. (He had no idea what our budget is). He measured out windows and told us to expect a quote in a few days. It has been 16 days and we have not heard a thing. So, maybe the windows would have been epic and the installers would have been experts, but the quoting process was a disaster.

Windows are good. Not sure how long vinyl will last in AZ sun. RMK swears by those windows. Only time will tell. RMK  provides a lifetime warranty which is good.
Bought shutters and blinds also. They delayed the measurements so I had to wait twice as long to have those installed even though they told me the shutters would be ready before the windows.

Vista View just replaced the shattered glass of my large patio door.  Louis was quick to reply on Yelp to schedule an estimate.  One of only three vendors to actually come out to look at the door, Louis was professional, on time and friendly.  I could tell he knew his stuff.  The glass was ordered and installed without any issues and looks great.  Although I hope no more glass doors get broken, I know who to call.  Highly recommend.

Needed replacement door before listing the place for sale. Delivered and installed on time.

they did a great job installing a new door & storm door, couldn't be happier!!
will use again...

From initial meeting, sales, scheduling to installation, they were great.    Communication was on-point, and installers were on perfect time.

I used them for a huge historic restoration and they provided architectural correct old style windows . But the were modern in technology and function but looked original. The fit and finish was first class. I love Pella windows

After collecting many estimates for new iron front doors, I came upon Entry Brite's ad in Home Magazine.  Jeff came out and measured my double entry front doors and showed me all his samples available.  I selected a beautiful iron/glass version to be inserted into my front doors.    Installation took a couple of hours, and wow what a difference. The insert is heavy duty 12 gauge iron and 1/2 glass. Doors look they were made that way. Can't tell they were inserts.  Anyone wanting to dress up their front doors without breaking the bank should look into this. A great option.

EVERY single person that I dealt with at Weathersby Windows was knowledeable and polite. I am an existing customer and when contacting the store the folks there want to bring resolution to my requests.  Other competitors bring up obstacles.  I had unfortunately bought  a couple of windows and a sliding door from a national seller and it has been nothing but trouble. They are into their 9th month and still do not have the installation completed.
The Weatersby Windows sales-person (Vinnie) was perfect.  He stayed on top of the intallation project from start to finish and kept us informed about appointments.
The reason I gave them a 5-STAR rating is that there is not one single thing I would change about how the entire process flowed.
And equally important is that these windows work like magic.  We wish we had bought them years ago.

It's when issues emerge that a company's true integrity and customer service (or lack thereof) become apparent. Fast forward 5 MONTHS and this job is still not complete. We wanted our windows replaced before summer hit so we had an in-home estimate on March 8th, 2021. The written estimate of completion of installation of all windows was 6-8 weeks, perfect timing. 8 weeks blew by with no call and finally we got to schedule for June 7th, however instead of the whole house at once they said only be part of the windows that are ready. We would not receive the entire front of the house which is the main reason we were replacing windows due to direct sunlight and one of those windows was a priority due to prior incorrect installation.
Nearing double their written estimate of completion and in the full summer heat we called again asking for the status of the completion of our installation We voiced our disappointment about the delay and the impact on our electric bill and Diane on the phone continued to point out that 6-8 weeks was just an estimate. Eventually she said she would relay our concerns to the owner (clearly to get us off her back to end the call). We never heard back.
July 9th we get a call that our windows are ready for install so we schedule ASAP for July 21. The evening before on July 20th at 4pm we get a call from a man who works for the builder of the actual windows explaining that two of the windows are still not ready and there will be no installation the next morning. We never received any communication about the schedule change from Affordable.
July 29th the installers come to complete the job but before leaving notify us that two of the windows will need to be replaced because the film was installed incorrectly when the window was made. Furthermore, WE realize another of the windows they installed in the front is missing the grid. While the installers were at our house one of them said You know the stucco guys are coming tomorrow at 8am, right? Sure didn't! The stucco employee arrived to our house and rang the bell at 7:20am the next morning apologizing that he was told about the job last minute and didn't have our number to call about his arrival. Wish I could say I was surprised by another lack of communication.
Here's where things REALLY turn south. We tried to voice our disappointment to the vice president Bill and only got that's a shame so next we speak to the owner. He says there was a perfect storm with this job. He insists that Jamie apologized to us and that he hears her apologize all the time (so they regularly make this many mistakes?) and mentions recordings as if to prove this. If he means voicemails we have none with apologies but it sounds as though they record phone conversations without the customer consent. He also attempted to deflect our issue with the poor communication with the installation being rescheduled last minute and not being told of the stucco install, demonstrating a complete lack of respect for his customers and their time. He insisted that he communicated the stucco install: in reality he mentioned that they would need to do stucco work when he was at our home measuring for a second time on APRIL 6th. No, I don't consider that scheduling with the homeowner when it ended up being JULY 30th. In regards to the mistakes of sashes and the window not having the grid he again deflected saying you expect perfection. No, we expect accuracy when you've been sitting on this job for 5 months and this costs us a small fortune. We had their checklist in hand with window measurements and which windows had a grid from the contract. He said he doesn't check the checklist, no one does. and that  you just want to yell.
This company refused to take any responsibility for delays, lack of communication, poor customer service, and mistakes on the product itself. Integrity and quality customer service mean acknowledging issues, taking responsibility for mistakes, showing respect to your customer's time, and ensuring your customer receives a quality product with a quality experience. The company instead deflected issues and readily admitted to mediocrity in its product. I understand a pandemic presents challenges in supplies but we scheduled a YEAR into the pandemic: if 6-8 weeks was impossible they should have been up front with that back in March. If your meal at a restaurant takes too long or is delivered inaccurately the restaurant would do something to make it right- comp the meal, send a new one, offer a gift card to return, SOMETHING. Blaming the supplier isn't going to cut it. Take responsibility and make things right. Credit us for our increased SRP bills, discount windows that were incorrect, SOMETHING. Later that evening we received an email from Jeff apologizing for the phone call and the issues we experienced. Unfortunately the damage was done and it was likely only to save face. Save your time and money and shop elsewhere!

Very poor customer service on a window replacement under warranty damaged window was less than 3 months old. Took nearly a year to replace cracked window! Cannot recommend this business for any new products. Took issue up to owner level within organization, with no resolution or satisfactory explanation for awful service. Marvin Windows should be ashamed for their relationship with this installation company.

We are new here to Arizona and so finding companies you can trust is always a challenge BUT not when we called SR Windows & Glass!  What a blessing!  From the first call to request an estimate (which was FREE) we could already feel this was going to be a pleasurable experience!  One of the technicians Angel showed up and took accurate and quick measurements.  He was very polite and extremely knowledgeable! When we got the quote we were happy to get such a reasonable rate! All of the other glass companies will only come out for a base rate or  for only 3 or more windows. We only needed one and I love the fact that no job is too small for SR Windows and we were treated just as important as a big job!  Within one week Angel came back out and installed our window within record time! I HIGHLY recommend to request Angel for measurements and installation! Thank you SR Windows!

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