Best Businesses in Arizona

These guys were responsive and followed through so that alone makes them so much better than the rest. They are a bit steep when it comes to pricing. They charged me $250 to fix my shower door. I would have totally understood if they were here for hours but the fix took 5 min. Looking back, I know the other companies I consulted only charged $80. I should have just waited. They also don't guarantee their fix for a certain amount of time. For those reasons, I would not use them again.

10/10 could not recommend more.

Out of 10 companies. Valiant was the most responsive, had the best pricing and was available immediately. Showed up exactly on time for the scheduled appointment. Shane was on point to say the least and couldn't have been a nicer guy.

There was also no Well, you really should look into upgrading this window as well as all the others. I got that type of response from a lot of other companies, even though I explained it was a rental property. One even asked me to go back to the landlord about upgrading..

I knew exactly what I was asking for, single pane clear glass with dimensions and they delivered.

While I hope I don't deal with many more broken windows, this company will be my go-to if and when I do.

I hired this company a couple different times. The first time I needed a brand new door built along with a wall and they made it look seamless, as though it had been there originally with the house. Absolute perfection! Second job I had them do was removing a tree that fell on my home during a monsoon. They were able to come out very quickly and not only remove the tree, but fix the roof as well! I highly recommend using this company!

I reach out to a few mirror and glass companies on a Saturday. I needed a mirror replaced ASAP.
Az Glass & Mirror got back to me the same day and offered to come out on Sunday or Monday. Az Glass & Mirror had the best price and got the job done. I'm very happy and would use them again.

Very happy I went with Mountain View. I had a cracked and stained semicircular window above the main picture window at the front of the house and most other window repair companies wanted much more to repair. I went with Mountain View a little worried the quality might not be as good because of the reasonable price but the new window looks great. I am very happy to have received both a great quality job and great price.

I went to ABC glass to order glass to go over my dining room table top (for protection and looks). I have to say the woman at the front counter wasn't particularly friendly, but the gentleman behind the counter was extremely helpful and very knowledgable. He was able to show me exactly what my options were, and even let me take home a sample cut to make sure it was what I really wanted. He recommended having one of their guys come out to measure the table top to ensure the perfect fit - and I'm so glad I did!! Mike did a great job measuring and I'm not sure it would've worked out so well had I measured it myself.

The glass was delivered earlier than expected, and the three guys who came out, Derrick, Mike, and another young man (I didn't catch his name) really went above and beyond. My table has a reclaimed wood top so the surface was a bit uneven. The glass wouldn't sit flat and I was kind of freaking out! But these guys got underneath the table with their tools, and was able to adjust the table top so that it was more level, ensuring the glass was stable, supported, and seated properly. I was so impressed with the level of commitment these guys showed in making sure I was a happy customer. Way to go ABC!!
A++++++!!!!!!

Just had a new side door to the garage install.  Everything looks great.  You pay for what you get.  Install was great. Southern exposure, we will if it was worth it.

We had asked Demers to give us a proposal for the replacement and repair of several of our windows.  They initially came out and walked through our house and identified which windows needed to be repaired and or replaced.  We received the bid from them, but it didn't match what we discussed.  We have tried to call several times to get it corrected.  They have not responded to any of our calls and don't seem interested in doing our project at all.  They're followup and customer service don't seem to be very important to them.  I would not recommend calling them if you actually want your windows repaired.

RMK Windows was a pleasure to deal with from start to finish on our window replacement project.  From our first meeting with Jake (sales rep), through the install process and then the demostration of their warranty commitment the RMK team was top notch.  We had recently purchased a 1980's home that had been remodeled inside and out except for the windows.  The energy and sound improvements with the new windows is incredible and look great too.  The smoothness of the windows to open and close is such an improvement over our original windows.  The installers were very profressional, cleaned up their work like they were never there, and were very thouruogh in showing us the operation of each window type that was installed.  After the windows were complete we noticed a blimish in one of the planes of glass and RMK was very quick to respond and have it replaced, a testiment to their warranty.  The process went so smooth from start to finish, we are happy to recommend RMK Windows to everyone we know!

We used Louis @ Vista View Glass to replace a large window that suddenly cracked.  His prices were in line with other quotes I had received.  We went with Louis because he promptly responded and came over the next day to give a free estimate!  He did quality work and clean up after he installed the glass. We recommend him and will use him for future projects!

Alex and his team did a great job, start to finish, with replacing my bathroom window. They came to the house the day I called. Immediately ordered the replacement window and installed it as soon as they received the part. Honest, professional, providing quality work and I felt that the pricing was fair. Communication was excellent as well. I would use this company again!

they did a great job installing a new door & storm door, couldn't be happier!!
will use again...

Contacted this company based on reviews and the product I was looking for. They have a great team that are very professional, knowledgeable and not pushy. The rep came to my house to show me the product I was interested in. A security door that just appeared to be a screen door. I picked what I wanted and scheduled a date to have installed. The price was not an issue but could be for some but you get what you pay for. In this case extreme quality. The installation team were very efficient and had the door hung in an hour and cleaned up after themselves. I am extremely happy with the entire purchase and how it looks. Thank you very much. Next will be the rear slider.

We've used Freelite on all our windows and doors for 15 years. The latest installation was typical. Chip took the time to design to find the perfect Pella windows for our mid-century modern house, preserving all of the architectural lines that define our home. The installation crew with Matt and Tony was impressive, from the fit and finish to the timing and cleanup. I've priced windows from other companies, but I've always chosen Freelite. And I've always been happy with the result.

WOW!!! Love my door and how it turned out.
Husband and I wanted a screen door but we compromised on this beauty. It's a vented iron inserted into our own door with pet proof screen and rain shower glass door that opens. It's beautiful and durable with a lifetime warranty, hopefully no issues. Tim did our install, he was very nice and seemingly a perfectionist, he got his job done timely (2hrs) considering this isn't a simple project.  
I'm am completely satisfied with the product, the design and installation exceeded any expectations and was worth every penny!!

(Concern for future consumer is letting them know of adding 3% if using credit card, we were never told up front by salesman)

Great team. Great windows. Wife is thrilled.
She is pretty picky about things, and she is extremely detail-oriented.
I don't know if there is even a higher level of praise for something than to say my wife couldn't find anything wrong with it.
She has not shut up about how happy she is about the service, the windows themselves, and the company.
Like I said, it doesn't get any better than saying the wife is thrilled.

It's when issues emerge that a company's true integrity and customer service (or lack thereof) become apparent. Fast forward 5 MONTHS and this job is still not complete. We wanted our windows replaced before summer hit so we had an in-home estimate on March 8th, 2021. The written estimate of completion of installation of all windows was 6-8 weeks, perfect timing. 8 weeks blew by with no call and finally we got to schedule for June 7th, however instead of the whole house at once they said only be part of the windows that are ready. We would not receive the entire front of the house which is the main reason we were replacing windows due to direct sunlight and one of those windows was a priority due to prior incorrect installation.
Nearing double their written estimate of completion and in the full summer heat we called again asking for the status of the completion of our installation We voiced our disappointment about the delay and the impact on our electric bill and Diane on the phone continued to point out that 6-8 weeks was just an estimate. Eventually she said she would relay our concerns to the owner (clearly to get us off her back to end the call). We never heard back.
July 9th we get a call that our windows are ready for install so we schedule ASAP for July 21. The evening before on July 20th at 4pm we get a call from a man who works for the builder of the actual windows explaining that two of the windows are still not ready and there will be no installation the next morning. We never received any communication about the schedule change from Affordable.
July 29th the installers come to complete the job but before leaving notify us that two of the windows will need to be replaced because the film was installed incorrectly when the window was made. Furthermore, WE realize another of the windows they installed in the front is missing the grid. While the installers were at our house one of them said You know the stucco guys are coming tomorrow at 8am, right? Sure didn't! The stucco employee arrived to our house and rang the bell at 7:20am the next morning apologizing that he was told about the job last minute and didn't have our number to call about his arrival. Wish I could say I was surprised by another lack of communication.
Here's where things REALLY turn south. We tried to voice our disappointment to the vice president Bill and only got that's a shame so next we speak to the owner. He says there was a perfect storm with this job. He insists that Jamie apologized to us and that he hears her apologize all the time (so they regularly make this many mistakes?) and mentions recordings as if to prove this. If he means voicemails we have none with apologies but it sounds as though they record phone conversations without the customer consent. He also attempted to deflect our issue with the poor communication with the installation being rescheduled last minute and not being told of the stucco install, demonstrating a complete lack of respect for his customers and their time. He insisted that he communicated the stucco install: in reality he mentioned that they would need to do stucco work when he was at our home measuring for a second time on APRIL 6th. No, I don't consider that scheduling with the homeowner when it ended up being JULY 30th. In regards to the mistakes of sashes and the window not having the grid he again deflected saying you expect perfection. No, we expect accuracy when you've been sitting on this job for 5 months and this costs us a small fortune. We had their checklist in hand with window measurements and which windows had a grid from the contract. He said he doesn't check the checklist, no one does. and that  you just want to yell.
This company refused to take any responsibility for delays, lack of communication, poor customer service, and mistakes on the product itself. Integrity and quality customer service mean acknowledging issues, taking responsibility for mistakes, showing respect to your customer's time, and ensuring your customer receives a quality product with a quality experience. The company instead deflected issues and readily admitted to mediocrity in its product. I understand a pandemic presents challenges in supplies but we scheduled a YEAR into the pandemic: if 6-8 weeks was impossible they should have been up front with that back in March. If your meal at a restaurant takes too long or is delivered inaccurately the restaurant would do something to make it right- comp the meal, send a new one, offer a gift card to return, SOMETHING. Blaming the supplier isn't going to cut it. Take responsibility and make things right. Credit us for our increased SRP bills, discount windows that were incorrect, SOMETHING. Later that evening we received an email from Jeff apologizing for the phone call and the issues we experienced. Unfortunately the damage was done and it was likely only to save face. Save your time and money and shop elsewhere!

looking at the reviews on here, i see my issue is just the same as everyone else on here. I signed a contract back in June to have my sliding glass door replaced, i got a call on 7/25 that is was ready to install and i needed to set up a date. I have called 6 times now and not a single person has called me back. I am now wishing i came to read the reviews here first to see how bad their customer service really is.

I would give this place zero stars if I could, for the headache that this place has caused me and my husband.

SR Windows and Glass has given me the absolute worst customer service experience that I have ever received.

I have had a technician come to my home once, to measure the window. I was told that I would have a quote within 24 hours. I hear nothing from the technician or the company. I call them after a few days and am told that the technician is off right now, and that I would have to wait even longer just for a quote. Instant. What a lie.

Then, I waited two weeks for the repair to actually occur.

This company then took my money as a deposit and promised a repair person today.

I arrive home and my window is still broken (this place took our money AND failed to do the job that we paid them for), and the company has informed my husband that we should take our business elsewhere. All after we had waited two weeks for them to follow up with us.

Communications with staff (when they actually picked up the phone) at this company were unprofessional and rude. I was told by a staff member that I do not know what I'm talking about when describing the tedious process of trying to reach these people.

I am disgusted at the lack of respect and customer service offered by this business.

Save yourself a headache and some money, and go elsewhere.

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