Best Businesses in Arizona

I was attempting to reach out for their sales and first impression isn't so great. Wants me to give rough measurements of every window (22) on a two story house. I don't have the ladder tall enough to do some of them. Told me I should seek else where for services.

If this is how it starts with minimal communication and hardly a welcome, I don't even want to go any further. Eddie should work on customer service or find a job elsewhere to not deal with people. It's not his strongest suit.

Shane came out and measured and explained the replacing the window process. Had the quote back to us by that evening and went ahead and had him put in the order for the replacement. Once it arrived, he reached out to find a time that worked for our schedule to come back and install. Will recommend and use again.

I hired this company a couple different times. The first time I needed a brand new door built along with a wall and they made it look seamless, as though it had been there originally with the house. Absolute perfection! Second job I had them do was removing a tree that fell on my home during a monsoon. They were able to come out very quickly and not only remove the tree, but fix the roof as well! I highly recommend using this company!

I reach out to a few mirror and glass companies on a Saturday. I needed a mirror replaced ASAP.
Az Glass & Mirror got back to me the same day and offered to come out on Sunday or Monday. Az Glass & Mirror had the best price and got the job done. I'm very happy and would use them again.

Mountain View Glass provided us with exceptional 5 Star service! We called to get a bid for glass replacement in our French door; Mario arrived on time and measured our door to prepare a bid. Later that afternoon, we received a very thorough bid including type of glass, project details and requirements along with the warranty description. We were pleased with the bid and today our glass was installed! Mario did spectacular work removing the existing glass and installing our new glass! Thank you for your outstanding service!

I ordered a glass piece and am extremely satisfied at the cut and quality I was given, when I placed the order over the phone, since this was already something I had ordered before, I was told I would be charged 1/2 to place the order and pay 1/2 when I picked it up, turns out my card was never charged the first time, so to my surprise when I picked up the piece having to pay the full price... dumb! The worst of it all is they just hand you the solid piece of glass... when I asked for cardboard or something . The woman at the front desk informed me they don't do any packing... ummm really?! Your a store full of glass and you aren't going to have enough courtesy to properly wrap the finished product in order to prevent it from breaking?! So now I have to drive to wherever I'm going in hopes that my finished product that I just spent $100 on doesn't not break... thanks ABC Glass you guys are superb...

Just had a new side door to the garage install.  Everything looks great.  You pay for what you get.  Install was great. Southern exposure, we will if it was worth it.

They did a great job came out to the house measured the table when glass was made they delivered and put it on the table. Awsome!!!!!

Most businesses tell you they will guarantee things get done right to get your business. Brian from RMK (owner) will stand behind it.

Our house had a pretty complicated window in it, the first attempt to replace it was a bit of a struggle. Brian's team immediately let me know, did not try to cover it up/pass it off as okay. They ended up reordering it (perhaps at a great cost, not sure who ended up footing the bill) Brian was 100% attentive to making sure I was satisfied. He took care of that bigger issue and some smaller (perhaps nit-picky things) He never pushed to get the second half of the bill paid, his focus was on finishing the job, not getting paid for the job.

As a side note he was incredibly aggressive about pricing and ended up beating my other quotes by quite a bit.

Small businesses like this are increasingly rare, all too common are the businesses too big to care about each customer, but RMK is different. I would recommend them to anyone.

BUYER BEWARE!! We hired Louis to put in a shower door in our newly remodeled shower.  We were also planning to have a second shower done but, waited to see how the first came out.  Good thing we waited and only wasted close to $800. The work is very shotty.  The glass slipped making the door unable to open.  This happened FOUR times.  It took multiple messages for him to respond anytime I tried to get help but, he came and fixed it 3 different times. The last time that the door slipped was back in April.  He said he was in New Mexico working on a big job but, that he would be back to fix it.  He said we probably need bigger hinges and maybe even different glass.  We purchased the glass and hinges through him based on his recommendations. I get it..times are hard.  So we were patient. I reached out again a couple of weeks ago for an update on where we were in the process.  No response.  We have not been able to use our master shower since April. Called, texted, even reached out through Yelp.  No response... Ghosted.  I can see that he reads the messages.  He will not respond.  There is no reason other than he doesn't want to pay for his mistakes.  Do not waste your money or time.  He will not back or support his work.  He does not do quality work.   As soon as I have another glass company come I will post pictures of his work.  Along with what the new company says.  He will have the job completed but, it will not last.  BUYER BEWARE!!

Golden Arrow did a great job from start to finish!  They replaced  glass on a large custom door and replaced the screen door, wheels and door handle on my patio slider door.  They were very knowledgeable, responsive and reasonably priced.  The custom door glass fix ended up being more complex than we all thought but they provided us options and the door looks beautiful.  I highly recommend them!

they did a great job installing a new door & storm door, couldn't be happier!!
will use again...

I just had security screens installed on all the windows in my house. I'm very pleased with the whole process from the initial estimate to the final installation.  Everyone at Security Screen Masters was friendly, knowledgeable and professional.   I love my new screens-they  are well worth the cost!

Freelite does excellent work. Chip came out to look at my three skylights, all about 35 years old, and explained clearly and carefully what needed to be done to replace them and what my options were. What's great is not just that the prices were competitive with other companies. Rather, from the initial consultation to the installation to the follow-up with paint and drywall they were on time and explained everything clearly and effectively.  Best of all, they did a really meticulous job. It also involved some drywall repair and paint in a very sunny north-facing Arizona room. Even small blemishes in this room are easily seen. There were none! And their painter - a shout out to Joe Lopez! - was so good that I hired him to do two other rooms that really need new paint. He is very, very good - a good communicator and extremely clean and courteous. In all, I am very, very pleased with my new skylights. We had them installed a year ago and there have been no problems of any kind. And it made such a difference in my AZ room that I decided it was time to remodel the kitchen.  Excellent company.

We love this family owned company.   They were knowledgeable and had really great customer service   Kevin was our installer and was clean, efficient and checked before he left if we had any issues or questions and gave us the information to call if we had any issues.  he took our door off and did the work out by his truck. When he replaced it he made sure we checked the lock  so it worked properly   our new house is beautiful but our door looked like it came from an old apt.  Now it's flippin beautiful and lights up our entry way    He was in and out between 45 min and an hour.  Matched our paint and I was astounded how different our entry and door looks.   I would recommend them to anyone. Great job Kevin!!!!

Very poor customer service.  Never receive call backs.  Broken promises on instillation dates and so many excuses.  My husband finally exploded and we got some action taken.  Is'tn that a sad thing to say.  Contract stated 4-5 weeks and after 8 weeks, the day before they were to install the door,(which had been 7th week) they said it wasn't made correctly.  They would get it remade ASAP. So what, tack on another 8 weeks?  

After 2 months we got our deposit back.  Need I say anymore.

Excellent Service, on time, friendly staff and Great pricing.  Highly recommend these guys for all your window and door needs!  Ask for Bill, he's the best.

Chris was extremely informative and respectful. I would highly recommend him and this company!

Horrible customer service.  The took 1/2 down for deposit and then never contacted us again.  I had to report the charge on my credit card as fraud.

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