Best Businesses in Arizona

A very small rock hit our slider when my husband was mowing on Sat morning. Totally shattered our door. Saw these guys on Yelp. Called them. They responded within 5 minutes and arranged to come out that afternoon. Came out (on time) gave me a quote and said they would let me know if they had the glass in stock. Called me back and arranged to come back the next day. (On a Sunday I might add) Abraham arrived on time, replaced the door (all by himself) and brought his own broom and trash can for clean up! Great service, great people!

We had a transom window with a crack and the insulation was coming out.  Shane from Valiant contacted me right away and gave me choices when he would be in the neighborhood.  He came out in 3 days.  His bid was less than the competitors.  We agreed on a date and time for changing out the window.  There was no I'll be there between 10:00 and 3:00.  He needed a week to manufacture the window.

Shane arrived exactly on time - WOW and YAY!  He was a kind young man.  He went right to work and installed the new window.  He cleaned up after the work was done, including dustbusting the floors inside and out.

I completely recommend Valiant Window Repair and Shane.  We will definitely hire him again if ever we need a window repaired.  Susan

I hired this company a couple different times. The first time I needed a brand new door built along with a wall and they made it look seamless, as though it had been there originally with the house. Absolute perfection! Second job I had them do was removing a tree that fell on my home during a monsoon. They were able to come out very quickly and not only remove the tree, but fix the roof as well! I highly recommend using this company!

I reach out to a few mirror and glass companies on a Saturday. I needed a mirror replaced ASAP.
Az Glass & Mirror got back to me the same day and offered to come out on Sunday or Monday. Az Glass & Mirror had the best price and got the job done. I'm very happy and would use them again.

Mountain View Glass provided us with exceptional 5 Star service! We called to get a bid for glass replacement in our French door; Mario arrived on time and measured our door to prepare a bid. Later that afternoon, we received a very thorough bid including type of glass, project details and requirements along with the warranty description. We were pleased with the bid and today our glass was installed! Mario did spectacular work removing the existing glass and installing our new glass! Thank you for your outstanding service!

Well, they're a glass company.
We need them to stay in business.
That being said, I think everyone there might need to retire and let some young blood in there.
Why?
The whole office feels hostile while you're there.
There is something on the counter with the ashes of problem customers. on it.
There are signs everywhere talking  about what the company won't do, won't accept, doesn't like, etcetera...
So...I read all the walls and knick knacks while I waited for service. Then I kissed a lot of ass and got my window ordered.
Did the same thing when I went back to get my window.
I don't really want to go back. It's very very very very unwelcoming there.

Would I have AZ Valley Windows install my windows again..... NEVER.
I decided on Marvin windows, and the main headquarters in the Phoenx area said that there were two approved installers in the west valley - Lifetme and AZ Valley Windows.  For various reasons I chose AZ Valley Windows,  They came to my home to give me an estimate, speaking in their window replacement vernacular.  I wanted the windows to match the Marvins we had installed in our new sunroom 10 years ago.  I was told that was not possible since they were replacement windows  - only with original installations could the frames match what was there - (which proved not to be true).  The two men involved told me that they (sun room) were NOT MARVIN windows - even after I showed them the bills and the rest of my 10 yr. old file.  

At the end of the installation the windows were much smaller - being inset - than the originals they were replacing.  The installers furiously pounded the original metal frames into the sides of the opening and then installed the smaller replacements - using MUCH caulking all the
way around the inserts and putting WIDE frames on the outside leaving the (14)  replacements looking terrible on the outside.  It only took two days to install their way - and to do it right it would have taken much longer.  Apparently they did not choose to do it the correct way and the way I requested.

When I complained to the owner, he made up stories as to the reason why they were installed that way.  When I checked up on his facts I found out they were not true.  He has never answered my last email.

Would I hire them again..... NO, NO, NO!!!

This company is a complete joke. I requested a quote online. They responded quickly by trying to gouge me for $430 on a 30 min job. Stay away from this company.

We used RMK windows to install all new windows and 2 sliding doors in our home. The installation team is awesome; they keep to the scheduled date and time as promised, clean up debris, and work until the job is completed.  The sales team offers very competitive pricing, and our salesman, Josh, was very easy to work with and always returned our calls promptly.

There were a few issues with our order, (NO FAULT OF RMK)
and Brian, the owner was quick to sort it out and get it corrected quickly. Their customer service is what makes RMK stand out from the others, they don't stop until you are completely satisfied with everything. I would rate them a 10 plus!  I would not hesitate to refer them to anyone looking to replace windows or doors!

Louis installed our shower door and it turned out fantastic. Exactly what we asked for. His pricing was unbeatable, definitely recommend.

Needed replacement door before listing the place for sale. Delivered and installed on time.

they did a great job installing a new door & storm door, couldn't be happier!!
will use again...

Excellent product installed by skilled team.  Complete house window, two security screen doors and a sliding door install with additional fence gates to match front screen door.  Couldn't be happier.  First saw their product at SABA home show.  Hardware is professional grade.  Attention to detail and finish, owner takes pride in his team and conducted the final walk around.

We bought fiberglass outside door,was not cheap waited a few weeks for installation installed wrong door they left door to get the right one when they came  back with another wrong door the 3rd time they got it right.Let you be the judge

This company is fantastic! The glass inlay is beautiful and you would think it's a new door. They are very professional and meticulous in their work.
We highly recommend Entry Brite!!!!

I called to make an appointment.  I was told appointments are at 2 weeks out.   Took my name and information and was given a date and time.  I called 5 minutes before scheduled appointment to confirm and was told I wasn't in their book.  I was then told the owner's wife would call me back.  She never did.  Glad this happened as I would not want to hire any company that can't track appointments and don't care about missed appointments that wasted and delayed customer time.   Find someone else who cares.  Beware of this one.

Already saw their product (Simonton windows) at a Home Show. While I did listen to 45 min. of the standard sales pitch initially, I then requested that their salesman perform the measurements and send me the estimate so that I could get on with my day. He became offended and stated that it was unacceptable to him. I showed him the door.
I contacted the office and requested that they send someone out for an estimate only. Debra (who I met at the Home Show) agreed that it sounded like a reasonable next step.
Not reasonable to somebody at that office apparently. She called back and wanted to send the Sales Manager (does that form of intimidation really still work on people?) and that my wife needs to be available. I stated that   I will only accept a measurement and quote at this point. She stated that we cannot do business.
Avoid this company is my assessment.

looking at the reviews on here, i see my issue is just the same as everyone else on here. I signed a contract back in June to have my sliding glass door replaced, i got a call on 7/25 that is was ready to install and i needed to set up a date. I have called 6 times now and not a single person has called me back. I am now wishing i came to read the reviews here first to see how bad their customer service really is.

I would give this place zero stars if I could, for the headache that this place has caused me and my husband.

SR Windows and Glass has given me the absolute worst customer service experience that I have ever received.

I have had a technician come to my home once, to measure the window. I was told that I would have a quote within 24 hours. I hear nothing from the technician or the company. I call them after a few days and am told that the technician is off right now, and that I would have to wait even longer just for a quote. Instant. What a lie.

Then, I waited two weeks for the repair to actually occur.

This company then took my money as a deposit and promised a repair person today.

I arrive home and my window is still broken (this place took our money AND failed to do the job that we paid them for), and the company has informed my husband that we should take our business elsewhere. All after we had waited two weeks for them to follow up with us.

Communications with staff (when they actually picked up the phone) at this company were unprofessional and rude. I was told by a staff member that I do not know what I'm talking about when describing the tedious process of trying to reach these people.

I am disgusted at the lack of respect and customer service offered by this business.

Save yourself a headache and some money, and go elsewhere.

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