Best Businesses in Arizona

I was looking for someone to replace a shower door.
The person that replied to eMails (never was able to get someone to answer a phone) suggested I look at ideas online or the website. Not helpful.
We decided to simply have them come out to adjust the door, since the main problem was related to the wheels coming off the track. Did not get any replies to eMail requests. Finally, I was told the schedule was being set up and would have a day and time by Sunday evening.
Slow-forward (nothing about this process has been fast) to Tuesday, when I had enough and said to forget it. The last straw was the reply that they lost Yelp access and did I still want them to come put.
Cannot comment on the quality of work, but communication and effort to schedule something was very poor.

Super nice guy.  Came right on time.  Saved me money bc it was a simple window fix when I thought I might need a new window.

I hired this company a couple different times. The first time I needed a brand new door built along with a wall and they made it look seamless, as though it had been there originally with the house. Absolute perfection! Second job I had them do was removing a tree that fell on my home during a monsoon. They were able to come out very quickly and not only remove the tree, but fix the roof as well! I highly recommend using this company!

I reach out to a few mirror and glass companies on a Saturday. I needed a mirror replaced ASAP.
Az Glass & Mirror got back to me the same day and offered to come out on Sunday or Monday. Az Glass & Mirror had the best price and got the job done. I'm very happy and would use them again.

My employer found a cracked glass in one of our manager's offices. Called this company and two others, they were the first to respond, the first to come out and view the damage and the first to give us a quote. Within a week the replacement glass was installed and we were really pleased. They were great to work with and I would highly recommend them.

I went to ABC glass to order glass to go over my dining room table top (for protection and looks). I have to say the woman at the front counter wasn't particularly friendly, but the gentleman behind the counter was extremely helpful and very knowledgable. He was able to show me exactly what my options were, and even let me take home a sample cut to make sure it was what I really wanted. He recommended having one of their guys come out to measure the table top to ensure the perfect fit - and I'm so glad I did!! Mike did a great job measuring and I'm not sure it would've worked out so well had I measured it myself.

The glass was delivered earlier than expected, and the three guys who came out, Derrick, Mike, and another young man (I didn't catch his name) really went above and beyond. My table has a reclaimed wood top so the surface was a bit uneven. The glass wouldn't sit flat and I was kind of freaking out! But these guys got underneath the table with their tools, and was able to adjust the table top so that it was more level, ensuring the glass was stable, supported, and seated properly. I was so impressed with the level of commitment these guys showed in making sure I was a happy customer. Way to go ABC!!
A++++++!!!!!!

AZ Replacement Windows did a nice, clean installation for five vinyl replacement windows.  One window needed adjustment and they were quick to come back and resolve.  The windows look very nice.  The installers and sales rep were easy to deal with and professional.

Highly recommended. Turned up on time and the end result was of high quality. Quick to respond with any questions we had and will definitely use them again.

I called RMK to get an estimate for replacing my windows. Ryan called me to set up an appointment. He never showed up or called to say he was not coming. I left a voicemail with the office to let them know he did not arrive for the appointment and I left a voicemail on his mobile. I never received a call back from anyone. With this kind of service before even getting an estimate, I would not consider using them for my job.

Louis made a great first impression when doing an estimate on my Scottsdale house, then came in with the second best price!

His perfect 5 star Yelp* rating along with an exceptional BBB report, and the fact he is based in my neighborhood won him the job. Do your homework folks and find great contractors like Vista View Glass!

Louis, I could really use your services on the new place in Menifee Ca

Bait and switched on prices. Screening measurements were not correct. Project completion took a month.

they did a great job installing a new door & storm door, couldn't be happier!!
will use again...

Had them come out for a quote about two weeks ago.  The gentleman was very friendly and professional and you can tell they have a high level of customer service.... but the buck stops there.  I got quoted 17k for just my first floor windows and 35k+ for all my windows.  Now I'm ok with paying a premium for security but this is straight price gauging since they are really the only game in town for his product.  After hearing the quote I wanted to check the techs honesty gauge and asked about ROI.  The tech played it safe and didn't give me a definitive answer, but did allude to say that he has heard of several people recouping almost all of the cost on sale.  I work in the mortgage industry and have reviewed thousands of appraisals and have yet to see a positive adjustment for this feature... in laymen's terms, there is no significant tangible value.  Granted they may be too new for this to be reflected in market trends, but ask yourself... would you pay 35k more for a house with these screens?  I think I'll just get a security system and wait for them to have some competition in the Phoenix area so their prices actually become reasonable

This should be less than one star. These guys are horrible. Made appointment weeks in advance and they cancelled the day of, with no concerns. Hire at your own risk. I was able to find a higher rated company who actually apologized for My bad luck and had a technician out there for my original appointment with Freelite. Maybe I should have the Freelite guys give a call to learn how to properly run a business

For the past 13 years I have used Entry Brite,  a decorative glass & door company for several of my homes, including my current home here in Encanterra. They have customized my entry doors,  as well as made custom french doors for my den. They do wonderful work, using your existing door to install your choice of glass inserts they have available. There are so many beautiful patterns and styles to choose from! I can't believe how much light the glass panels let in. The glass inserts change the whole look of a room or entry way not to mention adds curbside appeal when you view the front door from the outside ... Currently, we are discussing a custom door for our laundry room with smart area that we also use as an office.  Call them for a complimentary quote. They are the best, you will not be disappointed!

Great team. Great windows. Wife is thrilled.
She is pretty picky about things, and she is extremely detail-oriented.
I don't know if there is even a higher level of praise for something than to say my wife couldn't find anything wrong with it.
She has not shut up about how happy she is about the service, the windows themselves, and the company.
Like I said, it doesn't get any better than saying the wife is thrilled.

It's when issues emerge that a company's true integrity and customer service (or lack thereof) become apparent. Fast forward 5 MONTHS and this job is still not complete. We wanted our windows replaced before summer hit so we had an in-home estimate on March 8th, 2021. The written estimate of completion of installation of all windows was 6-8 weeks, perfect timing. 8 weeks blew by with no call and finally we got to schedule for June 7th, however instead of the whole house at once they said only be part of the windows that are ready. We would not receive the entire front of the house which is the main reason we were replacing windows due to direct sunlight and one of those windows was a priority due to prior incorrect installation.
Nearing double their written estimate of completion and in the full summer heat we called again asking for the status of the completion of our installation We voiced our disappointment about the delay and the impact on our electric bill and Diane on the phone continued to point out that 6-8 weeks was just an estimate. Eventually she said she would relay our concerns to the owner (clearly to get us off her back to end the call). We never heard back.
July 9th we get a call that our windows are ready for install so we schedule ASAP for July 21. The evening before on July 20th at 4pm we get a call from a man who works for the builder of the actual windows explaining that two of the windows are still not ready and there will be no installation the next morning. We never received any communication about the schedule change from Affordable.
July 29th the installers come to complete the job but before leaving notify us that two of the windows will need to be replaced because the film was installed incorrectly when the window was made. Furthermore, WE realize another of the windows they installed in the front is missing the grid. While the installers were at our house one of them said You know the stucco guys are coming tomorrow at 8am, right? Sure didn't! The stucco employee arrived to our house and rang the bell at 7:20am the next morning apologizing that he was told about the job last minute and didn't have our number to call about his arrival. Wish I could say I was surprised by another lack of communication.
Here's where things REALLY turn south. We tried to voice our disappointment to the vice president Bill and only got that's a shame so next we speak to the owner. He says there was a perfect storm with this job. He insists that Jamie apologized to us and that he hears her apologize all the time (so they regularly make this many mistakes?) and mentions recordings as if to prove this. If he means voicemails we have none with apologies but it sounds as though they record phone conversations without the customer consent. He also attempted to deflect our issue with the poor communication with the installation being rescheduled last minute and not being told of the stucco install, demonstrating a complete lack of respect for his customers and their time. He insisted that he communicated the stucco install: in reality he mentioned that they would need to do stucco work when he was at our home measuring for a second time on APRIL 6th. No, I don't consider that scheduling with the homeowner when it ended up being JULY 30th. In regards to the mistakes of sashes and the window not having the grid he again deflected saying you expect perfection. No, we expect accuracy when you've been sitting on this job for 5 months and this costs us a small fortune. We had their checklist in hand with window measurements and which windows had a grid from the contract. He said he doesn't check the checklist, no one does. and that  you just want to yell.
This company refused to take any responsibility for delays, lack of communication, poor customer service, and mistakes on the product itself. Integrity and quality customer service mean acknowledging issues, taking responsibility for mistakes, showing respect to your customer's time, and ensuring your customer receives a quality product with a quality experience. The company instead deflected issues and readily admitted to mediocrity in its product. I understand a pandemic presents challenges in supplies but we scheduled a YEAR into the pandemic: if 6-8 weeks was impossible they should have been up front with that back in March. If your meal at a restaurant takes too long or is delivered inaccurately the restaurant would do something to make it right- comp the meal, send a new one, offer a gift card to return, SOMETHING. Blaming the supplier isn't going to cut it. Take responsibility and make things right. Credit us for our increased SRP bills, discount windows that were incorrect, SOMETHING. Later that evening we received an email from Jeff apologizing for the phone call and the issues we experienced. Unfortunately the damage was done and it was likely only to save face. Save your time and money and shop elsewhere!

I made an appointment with lifetime windows for full window and door replacement in my home. When I made the appointment I was asked if I was the sole decision-maker in my house and I told them I would be making decisions for this project. They sent out a sales person who arrived late and without a mask, contrary to their posted COVID protocols. The sales person asked me if I was the sole decision-maker and I told her that I would be sharing this information for final decision making with my spouse (note that I had already interviewed several local companies, this one is not special). The salesperson insisted, I informed her that I found it offensive that she required my husband to be at home in order to talk about their service. She informed me that it was so nothing would get lost in translation, so that I wouldn't get the information wrong when I told him. Great. Now she's offended me twice. I told her that if she insisted on waiting for my husband that she would be waiting forever. Then she packed up and left. Just like that, so much for professionalism.

As I mentioned, I have interviewed several companies and not a single one has sent out a salesperson without a mask, not a single one insisted that both homeowners be present, and not a single one has acted unprofessionally until Lifetime.

This company seems completely out of touch with how families operate. Even if given the benefit of the doubt which they do not deserve, in a time where it is a complete luxury to have a midday appointment in your home to discuss window replacement it is absolutely unreasonable to ask for all home owners to be present.

I recently needed one of my windows fixed due to a break . I contacted Danielle at SR glass company who was very understanding and helpful with my repair. I would recommend SR glass for repairs.
Thanks Danielle!

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php