Best Businesses in Arizona

I placed an order with this company in early Decemeber and never once did anyone follow up with us on next steps--just a hand shake during measurements and that they would get the job done in 8 weeks.

Fast forward to late January, both Sam and David have zero clue about the measurements, the job, and their only rebuttal was you never placed a deposit or paid for the job?

I'm beyond frustrated with the lack of management, attention to detail, and the overall professionalism of this company--not to mention how badly this error/oversight has affected our project's timeline.

Do yourself a favor and look for another window company that respects your time and values your business.

I used USA Sliding Door Repair for the first time today. Great customer service and very friendly. The price was very reasonable. The two technicians were very thorough and professional. I was given a military discount on the spot.

Very nice to see a business support Veterans. I will recommend USA Sliding Door Repair to anyone who needs work done. Couldn't be happier with the service and price.

Thank you

This company was recommended by a friend. They sent the sale rep John out to my house and he was very polite and seem like he was very interested in getting me into what I wanted. I decided to go ahead and hire them to do 4 windows and a french door. The price they gave me at first was really good. But when they came out to confirm the job and for me to sign paperwork they increased the price around $1500. The sales rep also didnt even remember coming over nor remember the quote he gave me. So I told him to leave and advised him I'll be going with another company.

This was the most horrible experience I've ever had from a supplier. I ordered 6 new windows for a block home from Julissa there at Door & Trim Specialist for a customer of mine. Julissa ordered 2 windows in correctly. The small bathroom window was supposed to be glazed so no one could c in from the outside. Well it wasn't glazed. The biggest most costly mistake was the largest window that was to be installed in the living room was ordered in correctly. The window measures 6' height by 5' wide. Well Julissa ordered it 5' height by 6' width. I first called her & she was really rude on the phone so I drove to their store in East Mesa from Avondale. She started to blame me for her mistake & started using profanity. What set me off was when she told me ( I fucked up ) 1st off this was totally unprofessionalism, rude & disrespectful. Needless to say Stan the owner was sitting there in the lobby with another gentleman & Instead of de-escalating the situation he jumps out of his chair stands behind & tells me ( to get the fuck out of his store b4 he physically removed me from his store ) needless to say I called his bluff & told him he would have to physically remove me from his store because I wasn't leaving without the correct window or a refund. Well neither of the 2 happened so I had to eat the cost of nearly $500. Never will I use this suppler again.

I hired Sears Home Improvement to replace my tub/shower combo with a shower. This would require new tile of course, so I included the floor, a new toilet, counter top and sinks.
They started last Monday July 27th. I met Joe the tile guy. A really nice guy. The counter top company also come out to draw the counter top template. Tuesday when Joe arrived as scheduled I had to tell him SRP shut down the electricity to the entire neighborhood so he really couldn't do much. The rest of the week went off without a hitch and I was stunned when Joe came to work Saturday to make up for Tuesday. So far everything is beautiful and they expect to be done Monday (one week total). A different company is coming to install the counter top so I'll have a review of them when the work is complete.
There is still a little grout work to be done on the tile and the shower fixtures will be installed. I opted for rain glass doors on the shower and they are beautiful, just what I wanted. I just hadn't seen any reviews for Sears so I thought I'd start this one while the work is in progress.
Today is Sunday and my project manager Elaine just called to see if she could stop over to check the progress of the work. I can't believe the service I'm getting on the job. So far I love it! If the job ends as well as it started I'll add a 5th star.
UPDATE: My counter top was installed on Monday and the job was completed that day. They were scheduled to be here between 8:00 - 10:00 but they arrived closer to 8:00. The counter looks better then I imagined it would. I'm very happy with Sears!

Repair center is worthless
3 weeks to diagnose a lawn mower
$30 to analyze and they will not call you

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