Best Businesses in Arizona

Very poor communication, virtually no follow up to phone calls.  Understood that their suppliers were having problems, but the time promised came and went with no calls, I called and got a new time, another 2 weeks out, that time came and went, called and asked what was going on salesman said he would find out and get back to me, after waiting a few days called again and was told they would deliver the doors the next day.  Windows arrived with two screens missing.
Window were decent, I had upgraded them so expected a higher quality product.

I used USA Sliding Door Repair for the first time today. Great customer service and very friendly. The price was very reasonable. The two technicians were very thorough and professional. I was given a military discount on the spot.

Very nice to see a business support Veterans. I will recommend USA Sliding Door Repair to anyone who needs work done. Couldn't be happier with the service and price.

Thank you

Tanner is the door technician we had that installed our door and he is fantastic! Tanner communicates in a timely manner and is professional in his manner. He is very knowledgeable about door installation and repair. We really appreciate his expertise.

These guys seem set up for big, contractor orders. Not for individual homeowners. Never fixed my dinged door.

I ordered 3 new interior doors from this company (shaker 5-panel). The office people were friendly and the doors were cheaper than anywhere else. But the rest was a nightmare.

I came to get my doors when they told me they were ready for pickup. 2 were immediately given to me and loaded. The 3rd never showed up. I had to go into the warehouse and ask and was told they were fixing it... ok. Waited 10 mins and someone finally brought out the door.

Apparently, the door had a sizable gash and the fix was a patch of bondo. That's fine, but when they bring the door out, the patch hasn't even been sanded completely flush with the door. When I point it out, the worker asks you want me to fix it right? Uhhhhh, yes. I want my brand new door to look brand new.

He brings it back and I talk to the manager or the warehouse who tells me they can get it to me the next day.

The next day comes and goes. Then 2 more do. No word. I call them and get transferred to the warehouse manager and have to leave a voicemail. Finally get a call telling me to come get it.

I drive back down and take a look at the door and somehow it's WORSE. I ask to speak with the manager about it. She listens and says they can order me a new door and get it there the next day. I got the feeling she had bigger problems to deal with, though.

Several more days go by, and still no call or email. This is now 3+ weeks since I first picked up the other 2 doors. I called the office and told them I needed to know what was going on today. They offered to call me back (and actually did). Turns out the new door was never ordered... they offered to order it for me and have it in a few days. No thanks! I asked for a refund (even this was a bit difficult) and ordered that door and my casing/baseboard from another company.

I'd have given fewer stars, but the people in the office were friendly and they gave me a refund without much issue. Still, I'll pay more and go somewhere else next time.

We had Sears cabinet refacing .. we were promised a week completion and it got done nearly 5 weeks later.  It was because wrong doors was shipping and a drawer was ordered wrong.
We had family coming to town and they had gotten our busy because they promised NO problem it will be done. A very ugly unfinished kitchen.

Repair center is worthless
3 weeks to diagnose a lawn mower
$30 to analyze and they will not call you

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