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Brenner Construction

Brenner Construction


2618 N Ogden Rd Ste 105 Mesa, AZ 85215

Reviews


Corrinne S.
Corrinne S.
9/28/2019
Go to the Better Business Bureau Website to see more reviews. They have more reviews with good ratings on that site.  I only saw their limited yelp reviews before I hired them and talked to the estimator about it who came out to give me a quote for the rebuild.  He was professional and said they do rebuilds constantly and I had a good feeling so I hired them.

Brenner Construction did a great job.  I had a water leak in my hallway and they added new drywall to the ceiling and part of the wall and repainted the hallway as part of my insurance claim. They were on time and took extra time to communicate with me. If you want to do a color change regarding the paint they do require that you pay for the paint due to the increased labor of the color change.  Mike is the owner and was there for a few hours with Willy and Shawn when they started the rebuild and Willy and Shawn finished the painting. They were all very professional.

Florence G.
Florence G.
11/16/2022
Literally the most horrible construction company I've seen! There are new workers every time they come to the house to work, if they even decided to show up, one smelled so badly of cigarettes it lingered in the house for a few days. They would show up for two days one week then go ghost mode for another 5 weeks, randomly show up, and do one simple task then leave again for another month! Also it's the worst remodel I've ever seen........

Sky G.
Sky G.
09/02/2022 12:00:00 SA
I DO NOT RECOMMEND THIS COMPANY AT ALL!
Dry Force referred me to them after minor water damage from a water heater leak. First off they couldn't get the address right on the paperwork and wouldn't have even shown up at the right house! They tried to go straight to insurance without providing me a copy of the estimate. When I requested a copy I had noticed they included many unnecessary repairs that went way beyond restoration and repair. They wanted to paint, texture, and install baseboard on a 6'x3' section of wall when the entire room had no existing paint, texture, or baseboard to match, (interior garage)... not sure what they would have matched it to! They wanted to rebuild an entire cabinetry unit that hadn't even been damaged and dry force confirmed this as well as the insurance adjuster that had been out for inspection 2 days prior. Many similar hidden entries were also discovered. Everything on the estimate was broken down into units and measurements and did not include any costs. When I asked them to please breakdown the cost of everything so that I may see where they came up with over $5,300.00 (for just a 6 foot section of drywall repair), they responded with the job isn't big enough for our concern anyway so you may want to just hire a handyman and did not justify why they charge so much! I just completed the job myself with LESS THAN $300.00 (fully restored to original state if not better) and 2 hours of my time! Its disgusting they initially wanted over $5,300.00 for such a small job which was estimated around 1,600.00 by the insurance adjuster as well as Dry Force! Ill be contacting Dry Force to recommend they no longer refer this company as there are many reviews that seem to match mine already! I REPEAT...DO NOT USE THIS COMPANY OR YOU WILL GET ROBBED ON TOP OF PROBABLY HAVING TO REDO THEIR WORK DOWN THE ROAD!!!

Bob A.
Bob A.
8/25/2021
Brenner was called by Collins Comfort Masters to repair ceiling damage caused by a leak in a newly installed A/C system that flooded my attic (see my review of Collins elsewhere).  Two crews totalling five guys spent just under a week doing demo and repair once the area was sufficiently dry.  Very professional and thorough, the repaired areas look good as new, and they left me cans of color-matched paint for future use.

I can't comment on the cost, as Collins covered that.  But I'm sure it was an expensive lesson in installation quality control.

Bob W.
Bob W.
3/27/2019
Worst people I have ever dealt with. Need to continually get handyman to keep my bathroom shower stall functioning. Horrible ugly tile work. Shower head fell off when I first used it. Was Sick at the time and unable to fight them to do proper job or file complaint with the state. Only people that I have ever posted a negative review.
I

Sabine H.
Sabine H.
6/26/2021
Brenner Construction was recommended to me by Parker & Sons and did an excellent job on drywall repair and painting. It was a small job but they gave it their full attention.

Hilda S.
Hilda S.
1/31/2020
Brenner Construction rebuilt our kitchen and it looks even better than it did before we had a major drain line break. We couldn't be happier with how well they matched all the materials- colors are perfect, everything is put together perfectly. Mike did the work for us and he's truly an expert

Marc W.
Marc W.
12/14/2020
What a waste of my time.  My insurance company gave be them as a recommended remodel/rebuild company.  After getting a few estimates from them and the insurance company we agreed on some prices.  I brought them back for a second walk/ design session.  Two days later I receive a VM that they can no longer take me on as a client.  Their bid was the lowest, and now they back out.   Sounds like there working with the insurance company, maybe they get some kickbacks from them for putting out such a low bid.  Back to the drawing board for me.  Thanks for wasting my time, glad i took off work to meet with your shady company.

Carla S.
Carla S.
2/22/2019
I really want to forget this whole experience and move on, but anyone considering Brenner needs to be warned.  We noticed a leak from our master bath almost immediately after moving into our house.  It was from a pipe underneath the bathtub which ran out into the master bedroom, resulting in the need for all the tile in the bathroom to be replaced and also the wood flooring in our bedroom.

This job was a comedy of errors, which really aren't very funny.  And it took 4 months.
Yes, I said 4 months!!!

I will say, that we ultimately are happy with how it looks, they unapologetically fixed most things, but mostly due to my husband's attention to detail, not theirs.  The highlights of this disaster started with our paperwork forgetting to be filed with the insurance company for 2 weeks.  There was limited respect and attention to covering and protecting our property during demo and construction.  In brief, they also laid one wood floor that was such a disaster, they had to demo it and do it again.  They failed to measure our bathroom properly, so they didn't order the correct amount of tile, then when they tried to order more, it was on backorder.  They washed grout down my sink, clogging it and causing it to leak.  We had two flat tires from our vehicles due to nails, coincidence?  I think not.

Did I mention they tried to collect full payment before the bathroom doors were even ordered and tiles were missing?
Then to add insult to injury, they called me less than 5 minutes after the contractor left for the last time to collect and proceeded to call and email us several times as if we were negligent!  We made full payment less that a week later.  If they spent half the time on quality control as they did on collection, maybe this job wouldn't have been such an utter disaster.  The end does not justify the means.

Scottsdale S.
Scottsdale S.
12/04/2019 12:00:00 SA
Outrageously horrible service. I can't even believe these people are even close to in business still. I agree with the sentiment from another reviewer below: I HAD to give at least 1 star to write this review. They're not even close to deserving.

We've been going back and forth with Brenner for over 5 months now. 5 months. If they show up and WHEN they actually decide to show up, they have no idea what they're there to work on. They have quite legitimately ask my wife why they are there on multiple occasions. Again, this is if they even decide to show up. We've had 3 instances where they no-showed, or ignored the lockbox on the door (that they've used before), to get out of the job. This has been absolutely ridiculous.

Not only is their professionalism the worst I've ever dealt with, their work is that of what my 17-year-old son could do. They've left our house literally torn apart with knocked down walls and holes in our structure for months. Months. I don't even have words left to describe how exhausted we are from this whole situation.

Additionally, they've broken things as they've fixed other things. This inevitably leads to them letting us know there's another issue (that they caused during the process) and ask us to schedule another day to see them, oh, 7 years out. Or so it seems.

The workers are impolite, they don't seem to care about the job, and they don't ask any questions or provide any feedback. It's almost like they're walking around like zombies, just taking up space. The office is just as bad, every time we talk to them, they tell just o wait. And wait... And wait... I'd consider us extraordinarily patient and forgiving, but there comes a point when you can't wait a full month for a phone call that should take at most one week. I'm just appalled at this company.

I wish I could write more about how horrible they are, but I can't even think anymore. They've put us through hell, they've made our lives extremely difficult, and wasted our money. They're inattentive, don't even know what they're showing up to work on, and take over half a year to build out simple fixes. These guys suck. I'd pay thousands and thousands of dollars to never hear from this company again. Good riddance.

Dave L.
Dave L.
8/15/2019
I am very satisfied with the work and keeping me informed of when they
were going to my dad's former condo to do repairs after a water leak.
The place looked better than it ever did when they were finished.

D B.
D B.
07/07/2020 12:00:00 SA
I recently had some water damage in my kitchen.  The plumber recommended Brenner Construction.  They came to my house that same morning, assessed the damage, filed the insurance claim, and spoke with the adjuster.  They then removed the damaged cabinets and drywall and set up several dehumidifiers.  They said that when the reconstruction work was finished, the kitchen would look exactly as it did before.  I was skeptical, but they were right.  Reconstruction was done onsite by a subcontractor and took less than half the time that they estimated.  Everyone from Brenner (as well as the subcontractor) was professional.  They showed up when they said they would and did exactly what they said they would do.

Hugh S.
Hugh S.
10/03/2018 12:00:00 SA
These folks did fix our water damage from a broken pipe, replace the floor, and baseboard. The guys who came out were great - no issues with the work. The floor guys stayed late to finish the second day. Happy with the baseboard and outcome....took a long time to start not sure if that was USAA or them Overall, nice work.

Sheri S.
Sheri S.
3/19/2019
I HAD to give them a star in order to write this review.  They honestly don't even deserve one star.  I had water damage in my home.  It is an older home and it happened over time, so it was not covered by insurance.  I had someone come out and give me a quote.  He said because it was behind the wall he wouldn't know exactly what would be needed , or how much damage there was until they get in there and start ripping things out.  He said he would put absolutely everything in the quote that we may need.  If it ended up being being less of a job they would deduct from the final bill.  He said it would take 2days.  Received the quote......$2,700.  Ok.  No problem that being worst case scenario I could handle that.  I set up an appointment.  Nobody came.  This happened 3 more times.  Finally they showed up.  They finished the job in just over 2 hours.  Had to pay full price that was quoted.  And when questioned she told me I agreed to that price.  They are thieves and liars and prey on people who really don't know any better.  They told me everything was done.  What was suppose to take 2 days took only 2 hours!

Ron S.
Ron S.
12/03/2018 12:00:00 SA
There is a contractor adage: good, cheap, fast, pick two. Brenner manages to do none of the above... I could tell you a very long story about my experience with them, but it would not fit in this review. It involves a water heater leak, bad repair work, a poorly re-installed water softener, another water leak, more bad repair work and a robbery. Brenner's motto is probably eh, that's good enough.

Rebecca G.
Rebecca G.
4/24/2018
This is the most unreliable company we have ever dealt with. Any communication that was done was because I called them. They did not return phone messages that were left. We needed restoration on in our kitchen and bathroom due to a water main break, but they never showed me any kind of estimate for restoration. Their reason was that they were negotiating with our insurance company. When I would call that was their only answer and reason as to why the start of restoration was going to be delayed. After ten days of waiting for a response we went with a different company. I Do Not recommend this company to anyone who is in need of restoration. We had to be living in a hotel as we were waiting for repairs start and then be completed. They did not seem to be concerned about me as a client. They required that I pay them our deductible before they could even get started. The start never happened. I will say they were efficient on returning my deductible.

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