The Twin Home Experts

Quick response. Very professional staff
Did a great job and came out on a holiday.
Would highly recommend

Had a hot water slab leak, called the to come locate the leak. A guy and girl came out and did have piece (I assume) of locating equipment. After going around the house with the equipment they said I had multiple leaks and one was in the wall. I told them it wasn't in the wall because there was no drywall damage or evidence of water damage. They said the leak could be anywhere as water can travel a long distance under the slab. they recommended a full house re-pipe. When they left I didn't know any more about where the leak was than they first showed up.
 I called someone else and they were amazing, had more equipment and put an x on the floor exactly where the leak is. Got a good price on repairing it under the slab and not re-piping the whole house.

They came out to my home, we had a plan to complete the mold restoration and I was told they were waiting on an order to complete the job. Months passed and they never called. I've called 4 times since and no one will return my call. Don't waste your time with this unreliable and unprofessional company.

Do not hire this company for anything!  Manny was extremely hard to work with since sometimes they would show up and some times they wouldn't.  Unless we called them daily regarding their work schedule, we never knew whether they were going to be on the job each day -- so terrible communication.  Also, they took what should have been a week's project to complete a full month of having a bathroom torn up and unusable.   The absolute worst was that one of their sub-contractors told us Manny asked them to add $1,000 to their part of the job and then give the additional money to Manny.  Totally untrustworthy with questionable business ethics!

I would give Twin Home Experts MORE than the five stars for the workmanship on our new shower install. They removed a garden tub and old shower in the master bath and replaced it with a beautiful walk-in shower. Chad and Chris were punctual, easy to work with, and kept the work area clean throughout the entire process.

In my opinion, the company's willingness to keep us updated and reach out to us when necessary would earn zero stars. The initial bid was done December 11.  At that time we were told that we would receive an install date right after the holidays.  That never happened so I called after several weeks.  To make a very long story shorter, I had to call multiple times before construction finally began on Monday, January 31.  I did not mind the delay at all, but we felt they should have kept us informed.

The job was 99% done, but couldn't be completed because of a missing piece of glass.  Chad told us about it, and told me they would be in touch the following week.  Again, no communication from Twin Home, so I had to do the calling.  I was told they would be here one specific morning and they never showed and never called, so after waiting for more than three hours, once again, I had to call.  In the company's defense, my calls were always returned, but it was truly frustrating that I had to initiate all the contacts.

The job is finally complete and looks wonderful, and you can bet they are willing to contact us NOW for final payment!  Interesting.  In summary, we are happy with the end result, but I suggest Twin Home works on communicating with customers. It just shouldn't be that difficult and would be the cherry on top of their excellent remodel and plumbing skills.

We really had a very pleasant experience with Twin Homes and the owner Manny. We had a bit of a stumbling block in terms of some difficulties behind the wall when we removed our tub and installed a shower. This could have been a relationship disaster but it was handled very well overall. His price was fair and his work was excellent. What more can we say?

WOW, WOW!
I am super impressed. Manny was my technician, he was very helpful and knowledgeable. He was able to quickly diagnosis the situation. He had the shower fixed and running in minutes. I was so impressed that I am going to have them back to renovate the entire bathroom. When you find someone you can trust and count on to provide great customer service, quality workmanship and fair pricing you add that person to your speed dial. I am sharing with my fellow Yelpers!!! You need to give Twin Homes Plumbing a call. You won't me disappointed. You'll be impressed!

I never thought that it was possible, (giant poss)

Twin Home Experts came thru again. That's right a contractor that keeps his word and answers the phone, and shows up on time. WOW!

You see we hired Twin Home Experts about 14 months ago to design and install a beautiful Large shower. We worked closely with Manny to build the shower that they really wanted.

We discovered about 2 weeks ago that the master bedroom that the carpet was wet, behind the bedroom wall. I made 1 call and left a message, and before I could have my morning coffee, the phone rang and it was Manny. I must be honest I was shocked that Manny call and then came over the same day.  In my experience contractors put warranty work behind current jobs. Not with Twin Home Experts. Manny showed up and took the lead and made our job the very first the very next day.

I gave 5 stars not only for the fine workmanship, but for Twin Home Experts ability to cause us to be relaxed thru the repairs Manny also followed-up  after it was completed.

I called to have an estimate for a main line leak.  My pipes were old and needed to be replaced.  Manny promptly arrived on a Friday afternoon.  He was professional, knowledgable and even helped me save a few bucks.  His quote was very competitive.  The next morning a team of 3 was at my house exactly when they said they would be there.  They worked hard throughout the day to replace my line.  Manny stopped by the next day to ensure the workmanship was good quality.  Very satisfied with the prompt professional service I received.

I called Friday around 1pm to schedule a gas leak detection and repair. I explained that SWG was out we have a leak they could not locate it. They shut the gas off until a repair was made. Twin Home rep said they can detect a leak with the gas off and repair anything that has to be opened to find leak. They said they could have someone out same day 5-7 window. At 5:20 the tech called me and said he did not have me on his schedule. He asked what was going on I updated him on everything. He reschedule me to Sat at 1pm.  On Saturday 12 he called me to cancel and stated he does not have the equipment to perform the work and told me he could give me a number for someone to detect the leak and then he could repair it. I was beyond annoyed! This should have been communicated Friday when I scheduled. If they were honest Friday I could have had another company out but now I am stuck waiting until Monday to find a company. I will never use this company or recommend them to anyone!

These guys courteous and professional. I had an issue with mold growing around an old water heater and they replaced the entire platform and replaced the water heater for a reasonable price. I would definitely use them again!

Deen was my serviceman and they did a wonderful job. My home was burglarized and my pipe was stolen. They came out the very same day, identified the problem and got right to work! I am so very happy that I found them on google or I would have been lost!
Thanks Guys

I was happy with my experience with The Twin Home Experts from before and contacted them again, this time to replace my garbage disposal unit.  The lady that took my call was very nice and courteous and was able to schedule an appointment right away.  Today, Manny arrived within the  time frame I was given and was able to give me the quote for the repair and perform the job very quickly. He also inspected a bathroom sink for me to see if it's working order. The reason I couldn't give it a 4 or 5 star review is the pricing, $349 for the purchase and installation of an $80 unit, which was given a discount after writing 2 reviews.  I had a similar job done a few years back which costed me a lot less but I chose to proceed anyway so that's on me.

After Manny provided me a quote to replace 50 feet of old sewer line he got started the next day.  He came out and had a crew of at lease 3 people digging.  They did all the digging by hand.  The crew was professional and worked the entire time.  The work area was clean and taped off so the residents of the apartment did not fall into the ditches.  At night Manny covered the ditches with plywood to provide additional safety.  The project took three days.  Manny did the work as quoted.  He installed new pipe and additional clean outs for serviceability later.  

You must know that I live in California and I did everything with Manny via phone.  Many called me twice daily and send me photos to my phone showing progress of the entire job... AMAZING!!!!   He sent me photos every day showing where he was with the work and what he had done that day.  At the end of the job he sent me photos of the finished work and how they restored everything back to normal.  He even sent me video of the project and sewer camera.  My residents were complimentary of him as well.  They said he was very professional and kept everyone informed of progress daily.  

BTW... Manny (Twin Home Experts) provided me with the most competitive proposal.  He was more competitive than spraying in a liner, bursting and direct replacement.  After the project I got a new sewer line (NEW not a patch job), new clean outs, and a warranty.  

If you don't call Twin Home Experts (Manny) to get a quote you wont know what truly good service is at a competitive price.

Peter

Was very happy with the services my fiancé and I received! Jimmy and Manny arrived on time and were very informative about our mold problem in the shower, how they were going to fix it and how to make sure I can avoid it every coming back. Would happily recommend to family and friends.

We used Twin Home Experts to re-pipe our entire house.  They removed all the old crumbling garbage PVC pipes in our walls and replaced them with the newer more durable PEX material.  It was a 7 day grind but they got the job done.  Manny ran the show and orchestrated it from beginning to end.  His crew arrived promptly each day and worked very hard to get it done.  Though most of our house did not have water for several days as they worked their way around, Manny was always sure that we had water running to our master bedroom at the end of each day so we weren't completely stranded.  We were extremely nervous about seeing holes being cut in almost all the rooms in our house but they were able to patch everything up and leave the walls looking as though they were never there.  We chose the Twin Home Experts because of their online reviews and their years in business.  These guys know plumbing and are my goto pros.  Highly recommend them.

We had a disgusting clogged sink and dishwasher that needed immediate attention.  Manny and his team were quickly able to unclog and power wash the old drains.  They saved the day!  We truly appreciate the quality work!

Manny was helpful and well informed on RO systems.
Twin home experts were prompt to come and took care of my RO system and changed the filters.
Would recommend them for any water purification system repairs.
Was suggested an upgrade for my old system and provided with a comprehensive email link.

A few weeks back I had the pleasure of meeting the most professional plumbing service in the valley.  There team came out no problem an fixed leaking sink faucet in our bedroom at a affordable price.  They also cleared both sinks in the house for free.  I would recommend Twin home plumbing experts to anyone in the greater valley.

Wow! Our experience with The Twin Home Experts was an A+++ from start to finish! Our kitchen sink was completely clogged and we had 10 guest in our home. I called at 7:00 am, they took my information and said I would hear from Manny by 8 AM when they opened. Within 10 minutes Manny called me and set up an appointment to be here within hours. They were polite and courteous and fixed our problem quickly. The Twin Home Experts is now our go to for plumbing in the future!

Manny was wonderful!  We had a problem with  the tub faucet in the guest bath.  It was very old and we were concerned that it couldn't be repaired.  Manny   to the rescue!  He found the part and replaced it all in the same day.  I would HIGHLY recommend Twin Home Experts for any home repair

Manny & team did a great job on a jackhammer, re-tile, new toilet job.  Kept our house spotless for days, matched the tile perfect.  Highly recommend.

They fit me in the same day and were amazing on the phone. They came in and put 2 shutoff valves to my shower which helped me out a ton. The prices were great and Manny got the work done in a very timely fashion. He was very polite and came with solutions not just questions. I would highly recommend to anyone looking for great service.

I initially called Twin Home for what I thought was a problem with my hot water heater... Turns out I have two of them (gas) and they were both installed dangerously incorrect. From start to finish they were very professional and explained in detail what needed to be done to bring them to code and make sure that we were safe!! Job got done well and I'm very satisfied!! I would recommend them for any of your plumbing needs!!

The team that came out did  great job. They were very professional and and prompt. Thanks to them, my water main looks great and no longer leaks like a sieve.

Twin home experts truly are the experts of home repair and I would recommend them to anyone needing help in this part of Arizona. Great service and great prices. Manny is the one you want to do your home repair. He's the best in the business.

We were referred to Twin Homes by Home Advisor. I typically like owner operated contractors and handymen. However, Manny was helpful in guiding us through the insurance process, of which we were totally ignorant. We did have some minor issues with the tile guy, but all in all were impressed with how things turned out and how it was handled.

They are pretty good about coming on time during the time frame that they give you which is AWESOME because I have had such bad luck with companies saying they will be at the house a certain time frame and won't show up until after ! Manny is the person who I talked to about my water leak and pretty much gave me a step by step of what needs to go on. They are very thorough and definitely knows what they're doing. If you want to go through a company that's HONEST I would go through them !