Best Plumbing Services in United States

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

I called this company after having assurance plumbing out and they didn't know what they were doing.  Ryan and Gage responded quickly and reassured me that they would come out and give a price and get the work done immediately to get hot water back in my house.  They came gave a good price l, when and picked up the tankless hot water heater and installed the next day.  They were not pushy on what to do and made recommendations to get a water softener but again not pushy.  They will be coming out to install my water softener here in the next week.

My bathtub stopper has been not fully keeping water in the bathtub for quite some time. Mac's plumbing responded within 12 hours and had the issue fixed within 48 hours. Incredibly responsive and very fair with pricing.

Called Blake after I noticed my slide room got wet during a rainstorm.  Was in a panic because we are full time, and my husband was out of town working.  Blake got Brittany out right away the same day.  She was very courteous and pleasant.  Blake followed up to make sure I was happy with the repairs.  Very honest people, highly recommend.

Quentin did a hot water replacement in a rental I own, and replaced a couple toilets. The floor under one was rotten from leaks and he did a good job of repair, re-floor (vinyl sheet flooring) and replacing toilets.  All done quickly and coordinated from out of state.  Highly recommend.

King's employees were professional and addressed my concerns and questions.  I've used them before for a bathroom issue and water heater installation.  These guys are fair and know what they are doing.  Quite satisfied with the work they have done for me.

Called for Mark Plecker, at the advice of a friend, at 9:30 am on Monday morning to address an emergency (self induced) bathroom shower leak (Folks, be careful trying to change your leaking shower cartridges if you have calcium build up - you may just damage your copper pipes, as we did).  Monday AM our water had been off for 12 hours, and I was desperate.  I had called a 24/7 plumbing company late Sunday night, which gave me an estimate of $1700!   Mr. Plecker rearranged his schedule Monday and was at our home promptly for our 1pm appt.  He had estimated between 1.5 to 3 hours of labor and was done, woohoo!, in 1.5 hours (which included his drive time).  At the end of the job he took time to discuss next steps and gave great advice on other plumbing concerns we have.  I could not recommend him more, especially give the unscrupulous competition he has and his amazingly fair price, which was about 90% less than $1700.  I guess when you are honest, your name is over the door, and you do a GREAT job, you don't have to advertise everywhere like the other plumbing companies...  Thanks Mark!

HOME OWNER BE WARE!!
We called this company out on Friday Jan. 31st to repair a broken furnace. Their resolve was to replace a motor or replace the furnace due to its age. We paid for the motor and was told this should resolve the problem until we can replace the furnace. The furnace went out again Feb 6th. Because they had fixed a problem last year for the furnace, I chose to get a second opinion. I was told in that review the actual problem was a leaking pipe that had leaked into the parts and that another part was also affected which Efficient System did not mention AT ALL. It was very apparent that this was the issue. There was rust everywhere. We trusted the Efficient System rep when he told us that the furnace was just old in fact his quote included the following note with NO mention of rust, water leak or the other faulty part which you could see just looking at it:

DRAFT INDUCER REPLACEMENT: Replace inducer assembly do to failure other issues may still exist after repair but unable to test until inducer is repaired

Efficient Systems NEVER mentioned any leaks or rust or that more than one part was affected. I called them back and requested that they remove the part and refund our money for a fix that did not solve the problem and would force us to spend an insanely unnecessary amount for several separate repairs. Rob and his assistant refused to provide a refund and argued that they fixed a part. Yeah a part that was not needed. Don't call this company. I'm filing with BBB.

We hired Indiana Residential when we bought our new home as there were a multitude of different repairs that we needed done (plumbing, electrical, drywall work, gutters, misc repairs). They were easy to interact with, most of our communication was via email. The estimate they provided was the final bill (no surprise costs or fees). Additionally, the employees that perform their services are friendly, respectful, and followed all COVID guidelines. We are actually having IR return to our home to complete more work on our fireplace mantle. We would recommend Indiana Residential to anyone looking for a variety of home services/repair at an affordable rate.

While replacing a tub fixture they broke the bonnet and left it covered up in the wall.  I only caught the leak much later resulting in an emergency plumbing call to Carter's my plumber to fix the issue.  The tub faucet ended up costing me nearly a fortune!  $300 to install, $400 to fix P&K's mess.  I was very lucky that there wasn't more damage to the house.

While their estimate was on the high side (for our bigger issue), they were fast to respond / got things running again. They were friendly & professional.  Highly recommended

So I got in to a service plan with summers $11.99 they told me it was for one year and I get 3 services air,heating and water heater.
It started in November 16  2017 last payment should have been October 16
Had a appointment Oct 12,2018.
I emailed them Oct 8,2018 and told them I wanted to cancel that my last payment should come out in Oct 16 2018
Now they did not come out on the Oct 12 they said because I canceled my contract they where going to charge me 59.99
Even though I paid for the month.
So I cant wait to see if they charge me Oct 16 I'm sure there's a 30 day cancellation
Never again will I use these people

On May 9, 2018, I contacted Comfort Heating and Cooling to diagnose my cooling problem. At the end of that appointment, I was informed that I would need a defrost board and accompanying harness. Was also told that the parts would take 17 days to receive. Since the parts were under warranty, I didn't have a problem waiting. 25 days later I contacted them again to inquire about the parts. At that time I was told that one part was in and they were still waiting on the second part (defrost board).  Five days later I contacted them again only to be told someone would call me back and didn't. Around June 9, I contacted them AGAIN and was told again that they were having an problem getting the second part but that it would be in in a few days and someone would contact me. On June 29, I sent an email describing the situation and asked to be advised of the status of my repair and inquired about compensation of the $350 labor charge. To my dismay no one from the company contacted me by phone or responded to my email. On July 10, I contacted the company again and spoke to whom I believe was the owner. He advised me that the part would be in on the 11th and that he would contact me to make arrangements for repair. Finally, on July 11, I was contact by a representative of Comfort Heating and Cooling and the repair was scheduled for July 12, during the AM hours. I took the day off work to have this completed.  

On July 12 around 1045am, I contacted the company again to inquire about the whereabouts of the repair technician only to be told my appt was scheduled for anywhere between 1-4pm. I was beyond furious with the lack of professionalism, so I inquired what they were going to do for me relative to their $350 labor charge.  The rep told me she would have to call me back...about 15 minutes later to my utter surprise she called me back and told me that the tech would be there between 1-2 now and that I would receive 15% of my total final bill...15% a total of $52.50 for having to wait 64 days for my unit to be repaired. Oh it gets better...at 3:15pm I receive a call from the tech telling me his GPS unit said he would be at my residence in 57 mins. I was furious and advised him that he was scheduled to be at my house between 1-2.  He in turn went off and asked me who told me that he would be there then? And they weren't doing that anymore, advising customers of a timeframe window, that the office managers don't know how long a job takes. I stopped him and advised him that I had been waiting 2 months in stifling heat for this repair and to get here as soon as he could to repair my unit.

At this point, I immediately contacted the company and left a message for either the owner or the company President needed to call me back ASAP. The owner contacted me back and after my explanation of my dissatisfaction of the professionalism of his company, he attempted to explain that he had to fire his office manager and that it was his fault and that he understood my anger. At that point he advised that he would leave it up to me as to what the amount of my bill should be in lieu of the 15% he originally approved of. At about 4:30pm, he arrived and attempted to fix my unit. As he is trying to replace the harness, he notices that it wasn't staying secure and that it was exactly how the old harness was. I told him that the defrost board should be replaced as well...as least that is what HE wrote up in my initial invoice. His response, well you're probably right, it was two months ago, so I don't remember. We both walked back to his truck and he pulled up the ticket on his tablet and says, yep there it is a defrost board. At this point I walked away, because I was becoming more angry. When I can back, he was on the phone ordering the defrost board. He proceeded to tell me that the motor for the fan needed replacement and that he would have it all done on Friday, July 13.   Finally, Friday, July 13, 2018, some 60+days of no air, my unit was repaired.  

This company, unfortunately, will not be getting any future business from me. They were extremely unprofessional and NEVER did I receive a phone call advising of the status of the initial order. Not to mention the fact that the technician didn't know he was to replace TWO parts and in fact the second part had never been ordered. After much thought and consultation, I will also not be paying them any portion of their $350 Labor charge. A letter to the owner describing this fiasco is forthcoming.

DO NOT USE THIS COMPANY.

My recommendation is to avoid this business at all costs. We bought a new washer and dryer from Lowe's and had Ben Franklin Plumbing do the install. The water heater needed moved about ten feet to fit the washer and dryer. We wanted the washer and dryer side by side. The swap in locations of the washer and water heater shouldn't have been rocket science. They, in turn, subcontacted their sister company Mr. Sparky to do the electrical.
We paid over two thousand dollars for work that is completely amateurish. We left it as they left it. We took photographs. We contacted the company and asked for an inspector to come and look at the work. My wife got an email back where the so called electrician claimed to have done professional work. No inspector ever came. No further action was ever taken by Ben Franklin or Mr. Sparky.  Next summer...when I have the time to do it myself...the whole job has to be redone.
My advice is simple: avoid this company.

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