Indiana Residential

I bought a new home and during the inspection there was a finding of mold in the crawlspace and the attic. There was some initial miscommunication on the dates they were coming out. However, once that was figured out the team was on time and got the mold knocked out quickly. Dan the mold dog was an absolute professional and him and his team members saved me a lot of worry.

Julio, Douglas, Nathan, Tommy & Shane did an amazing job on our house they're professional, on time, clean and pay attention to detail. They do not slack off at all and get the job done right. So glad these were they guys coming in they are a good representation on this company and it's standards!

Danny and crew were very good with their communication and their work.  Mold man was working hard all day and did a fantastic job in the crawl space and the attic.  Very satisfied with a job well done.  Just bought a house with mold in the attic and crawl space.  I thought their price was very reasonable.

Mary in Franklin Township

We have been waiting for them to call us for over a month. We have reach out 3 times . Was told guy for the jib will call you and he never does.

We were buying a house that had a long list of inspection repairs that needed to be done. We collected quotes from all over Indy. Indiana Residential wasn't the cheapest but they weren't the most expensive (by far) and they were the only ones who listed in detail all the work to be done (roofing repairs and crawl space mold remediation). Scheduling was a breeze and they were super easy to get a hold of with questions. The work itself was done well and the man working on the crawl was exceptional (he cleaned the snow off my car for me!). We were super impressed.

We hired Indiana Residential when we bought our new home as there were a multitude of different repairs that we needed done (plumbing, electrical, drywall work, gutters, misc repairs). They were easy to interact with, most of our communication was via email. The estimate they provided was the final bill (no surprise costs or fees). Additionally, the employees that perform their services are friendly, respectful, and followed all COVID guidelines. We are actually having IR return to our home to complete more work on our fireplace mantle. We would recommend Indiana Residential to anyone looking for a variety of home services/repair at an affordable rate.

I have had a bunch of contractors and repairmen come perform repairs and would not recommend any of them to even my worse enemy. I called Indiana Residential who my realtor refered to come quote final repairs needed on my house before putting back on the market. Brian Alexander from Indiana Residential came to my house to quote repairs on my house that I needed completed before I can sell my house. Brian showed up on time and was very knowledgable about the repair process I needed done. Brian sent me a quote for repairs and I signed the quote. Repairs were scheduled and every single person who performed repairs on my house was very knowledgable and performed fantastic repairs! I would like to single out a few people who really went above and beyond just performing their job. Brian, Julio, Clint, Austin, and your electrician whom I forgot his name, sorry I am old. Everybody from Indiana Residential were kind and really nice folks who I would recommend to anyone needing any kind of home repairs! I give them an A+, 100% happy!
Jeff O'Banion

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike, Kelly, and their team helped me with the repairs on my town house downtown Indianapolis in Lockerbie during the sales process.  They assisted with mold repairs, a new water heater, and 12 new windows.  In addition to some small plumbing repairs and painting.  The work was completed on time and was totally seamless for me, as I do not live there anymore.  One phone call and they took care of everything, it saved me a flight up to Indy!  They did a great great job and I would highly recommend them to anyone.  5+ Stars!

Difficult to deal with..WAY OVER PRICED when price compared with 3 other companies in same trade.

Owners and staff act like they are too good to help us with our problem- DO YOURSELF A FAVOR AND CALL ANYONE ELSE!!

Probably one of the most disappointing contractor services I have ever experienced. In theory, this idea is actually quite novel. Unfortunately Indiana residential has not mastered the process, the execution, or the customer service.  So, this is how it works. Most of the time Indy residential is contracted out by realtors who have work that needs to be done prior to closing on a home for their buyers. Indy residential comes out, gives them a quote and completes the work before closing. They also do contract work based on your needs if you call them and they will come out and give you a quote for the work. I've had a chance to experience both. First,my realtor told me how great the service was, so we contracted them to do some work before the closing on my new home. About 80% of the work was done correctly, the other 20% was either left undone, even though I paid for it, or done incorrectly.   Fast forward to this year, and only a few months later, that the caulk and seal on my shingles that they were supposed to take care of are now falling apart again.   I called Chris at Indy residential to come out and take a look, and they basically said that they could see on the work order that caulk was used, but have no record of what was actually done so basically I have no proof that it wasn't done correctly, and that they can't warrantee the work after the winter time. So, now I am out not only my money (they did refund a small portion-but not enough to cover the inadequate repair) and lucky me, I have to pay to have it redone The right way. Next, we had some issues with a broken pipe. We have them come out a couple of times to give us an estimate. They came out and then  sent us a quote that didn't encompass the work I needed and was totally different than when I ask for, so I asked him to come back out again. This finally happened to weeks later, and then I never ended up getting another estimate. Apparently my job wasn't big enough, or they are too busy. In this day and age, this process should not be so hard, workmanship should be right, and customer service should be a priority. I found none of these things through with Indiana residential. Unfortunately I will not be using their services, and if your realtor asks you to use the service, I would think hard and long before you do. Getting the work completed quickly is not always the best thing. Unfortunately I learned that the hard way.

We recently bought a home in Avon, IN - during the real estate transaction, we ordered an inspection that revealed a number of age and weather related repair issues such as loose rooftop shingles, rotten fiberboard trim, leaking windows, broken outside electrical outlets, interior water damage, and other issues - after contacting Indiana Residential and receiving an acceptable quote we were advised to wait for a few weeks until the weather warms up in order to make outside repairs more lasting - over the past few days Indiana Residential dispatched 4 repair technicians - each day they were on time, worked all day, took only a short break for lunch, they kept every work area well protected, and after each project was finished, they cleaned the area as if it was a hospital operating room, each project was executed flawlessly - the quality of their work is beyond approach - we couldn't be happier and I would, without hesitation, recommend Indiana Residential to friends, family and neighbors - We are very impressed !!!